Ao Smith UV+UH Water Purifiers X2 User Manual

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Content

Introduction Of A.O. Smith UV+UH Water Purifiers X2

UV is a proven disinfection technology used in water purification which delivers micro-biologically safe water. The germicidal lamp inside the UV emits ultraviolet energy that has the capacity to alter the nucleic acid (DNA) of viruses, bacteria and cysts so they cannot reproduce and are thereby considered inactivated. The A.O. Smith X2 water purifier incorporating UV purification technology produces germ-free potable water for drinking. Purified water is collected for drinking in a storage tank.

Technical Specifications

ModelX2
Product Dimensions (H x D x W)460 mm x 260 mm x 380 mm
Net Weight6.6 kgs (approx.)
Gross Weight8.9 kgs (approx.)
Storage tank capacity5 litres (approx.)
Purification technologyUV Technology
5 Stage Purifying TechnologySediment filter + Fine Sediment filter + Carbon block + UV and + UF (Ultra fine) filter
Material of construction for plastic partsFood safe, non-toxic, engineering grade plastics
Input Voltage150 – 300 VAC, 50 Hz
Power rating (Max)28 Watts
Pressure Rating*5 psi to 30 psi
UV lamp Power Rating11 Watts
Input water temperature5°C to 45°C

If input pressure exceeds 30 psi, a pressure reducing valve needs to be installed at the feed line. If the pressure is lower than 5 psi, a  booster pump needs to be installed. Ensure you buy them from A. O. Smith Company Authorised Service Technician.
Recommended input Feed water quality for the optimum performance of your product

ParameterLimits
Total Dissolved Solids (TDS)Up to 200 ppm
Total hardnessUp to 120 ppm
TurbidityUp to 5 NTU
Iron0.3 ppm (max.)
Feed water pressure5 psi to 30 psi
Feed water temperature5°C to 45°C

Water Purifiers X2 Key Features

  • key_features_a.o._smith_uv+uf_water_purifiers_x2.pngPurity through 5 Stage UV Purification
    5S Technology: In A. O. Smith Water Purifier passes through Sediment filter + Fine Sediment filter + Carbon block + UV lamp + UF (Ultra Fine) filter.
  • key_features-a.o._smith_uv+uf_water_purifiers_x2.pngAdvanced UV lamp (Ultra Violet Lamp)
    UV is a proven Non-chemical, disinfectant technology to give you healthy water. Suitable for water with low TDS.
  • key_features_a.o._smith_uv+uf_water-purifiers_x2.pngDigital Display
    Digital display for simple and intelligent display of information.
  • key_features_a.o._smith_uv+uf_water-purifiers-x2.pngUV Life Alert
    Indicate in advance when the UV lamp needs to be changed.
  • key_features_a.o._smith_uv+uf-water-purifiers_x2.pngAdvance Alert Technology
    For filters and UV change.

How does the A. O. Smith X2 water purifier work?
A. O. Smith X2 water purifier has 5 stages of purification system, wherein the water  is passed through the various stages and progressively filtered to get purified water which is stored in the inbuilt storage tank.

  • Stage 1 – Sediment filter
    The Sediment filter is used to remove physical contaminants such as dirt, dust, soil particles, turbidity present in the water. This improves the life of the Fine Sediment filter.
  • Stage 2 – Fine Sediment filter
    The Fine Sediment filter is used to remove finer physical contaminants present in the water. This improves life of the Carbon block.
  • Stage 3 – Carbon block
    The Carbon block with high adsorbtion capacity reduces harmful chemicals including pesticides, volatile organic compounds, residual chlorine etc., from water. It also adsorbs bad taste and odour causing organic compounds from water.
  • Stage 4 – UV lamp
    In this stage water is passed through UV housing wherein UV rays disinfects the water by eliminating water-borne disease causing microorganisms like bacteria and virus making it healthy for drinking.
  • Stage 5 – UF (Ultra fine) filter
    In the final stage water is passed through Ultra fine filter where it removes deactivated microbial cells and cysts.

Note: The Ball valve comes along with the product as standard accessories.

Function of indicators

  • Power ON indicator
    This indicates, that the system is switch ON/OFF condition. When the Power ON indicator is blinking, check feed water supply to the purifier.
  • Tank full indicator 
    This indicates that the Water Purifier tank is full. 
    NOTICE: Call A. O. Smith Customer Care Centre if you notice continuous blinking of Tank full indicator and Power ON indicator.
  • UV lamp indicator 
    This indicates when UV lamp is not functioning.
    NOTICE: Call A. O. Smith Customer Care Centre if you notice continuous blinking of UV lamp indicator.
  • Filter change indicator 
    This indicates that the filters and UV lamp needs to be replaced.
    Filter change indicator starts blinking indicating that the filters and UV lamp life is reaching its end time.
    When filters and UV lamp life reaches its end, filter change indicator keeps on blinking and the unit stops functioning.
    NOTICE: Call A. O. Smith Customer Care Centre to replace the filters and UV lamp.

Note: Filters may require replacement before Filter change indications, as filter replacement depends on feed water conditions.

Description

The A.O. Smith UV+UH Water Purifiers X2 is a state-of-the-art water purification system that combines the power of Ultraviolet (UV) and Ultrafiltration (UF) technologies to provide 100% safe and pure drinking water. This advanced water purifier is designed to remove physical, chemical, and biological contaminants, ensuring that you and your loved ones enjoy clean and healthy water every day. The UV+UH Water Purifiers X2 features a 6-stage purification process, including a sediment filter, pre-activated carbon filter, UV lamp, UF membrane, post-activated carbon filter, and mineralizer. This system ensures the removal of all impurities, including bacteria, viruses, cysts, and heavy metals. The UV lamp kills 99.99% of microorganisms, while the UF membrane filters out particles as small as 0.01 microns. The post-activated carbon filter and mineralizer improve the taste and quality of the water by adding essential minerals.

Water flow of A.O. Smith UV+UH 

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Electrical Diagram

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Safety Precautions Water Purifiers X2

Electrical Safety

Even though this product is designed keeping highest safety standards in mind, there are certain Do’s and Dont ’s which need to be followed while using this product.

  1. Power plug must be used with a 230 V outlet. It is recommended to connect the product to the power supply only with the plug that is provided with the purifier. Do not pull out or touch power plug with wet hands to avoid electrical shock.

    electrical_safety_a.o._smith_uv+uf_water_purifiers_x2.png
  2. Product should be installed only by A. O. Smith Company Authorized Service Technician. Do not open the purifier for cleaning the filters/UV lamp* or for any part replacements. This must be done only by A. O. Smith Company Authorized Service Technician. 

    a.o._smith_uv+uf_electrical_safety_water_purifiers_x2.png
  3. Make sure that the feed water is tested before installation. Do not install the product if the TDS and Hardness are more than that prescribed in the recommended feed water conditions.

    a.o._smith_uv+uf_water_purifiers_electrical_safety_x2.png
  4. Install the product away from direct sunlight.

    a.o._smith_uv+uf_water_purifiers_x2.-electrical_safety.png

WARNING: Do not open UV housing as UV rays will be harmful to the human beings. This must be done only by A. O. Smith Company Authorized Service Technician.

How to use A.O. Smith UV+UH 

  1. Turn ON the water connection through the ball valve. 

    a.o._smith_how_to_use_uv+uf_water_purifiers_x2.png
  2. Switch ON the power supply.

    a.o._smith_uv+uf_water_purifiers_how_to_use_x2.png
  3. To dispense water from the storage tank, push and hold the water faucet lever.

    a.o._how_to_use_smith_uv+uf_water_purifiers_x2.png
  4. To dispense water continuously, lift up the water faucet lever for the continuous water flow.

    a.o._smith_how_to_use_uv+uf_water_purifiers_x2.png
  5. To stop the water flow, pull down the water faucet lever to position 2 slowly and then to initial position. This avoids splashing of water.

    a.o._smith_uv+uf_water_how_to_use_purifiers_x2.png

NOTICE

  • Discard the first cycle of pure water, before you start using it for consumption. 
  • Make sure to discard the water in the storage tank if you have not used the purifier for more than 2 days.

Setup Guide

Setting up the A.O. Smith UV+UH Water Purifiers X2 is a simple and straightforward process. Here are the steps: 

  1. Unbox the purifier and remove all the components. 
  2. Install the sediment filter and pre-activated carbon filter according to the instructions provided. 
  3. Place the UV+UH Water Purifiers X2 on a stable and flat surface. 
  4. Connect the water inlet and outlet pipes to the respective ports. 
  5. Plug in the power cord and turn on the purifier. 
  6. Press the button to activate the UV lamp and wait for the UF membrane to self-clean. 
  7. Once the purification process is complete, the purifier will automatically shut off.

A.O. Smith UV+UH General Instructions

Safety

Your safety and the safety of your loved ones is paramount. There are several safety related messages in this manual, which have been provided during various steps such as the installation, operation and maintenance of your X2 Water Purifier. These messages point out potential hazards and also educate on how to reduce any potential risks. Please always read and follow all safety messages as provided in this user manual.

This is the safety alert symbol. This symbol alerts you to potential hazards that can hurt you and others. All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING”.

  • DANGER: Indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury.
  • WARNING: Indicates a potentially hazardous situation, which if not avoided, could result in death or serious injury.
  • CAUTION: Indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injury or property damage.

WARNING: Do not use this Water Purifier if any part has been under water. Immediately contact a Authorised Service Technician to inspect the Water Purifier and contact A. O. Smith Service personnel to replace any part of the control system which has been under water. Failure to follow this instruction can result in property damage, serious injury or death.

IMPORTANT
These instructions have been written as a guide for the proper installation and operation of your Water Purifier. A. O. Smith will not accept any liability where these instructions have not been followed. However, for your safety and to avoid damage caused by improper installation, it is recommended that Water Purifier must be installed by a Authorized Service Technician.
Before proceeding with the installation instructions:

  1. Inspect the Water Purifier and its component parts for possible damage. Do Not install or attempt to repair any damaged component parts. If you detect any damage in the Water Purifier, please contact the dealer where the Water Purifier was purchased or call A. O. Smith Customer Care Centre.
  2. Verify that the voltage being supplied corresponds to that which is marked on the Water Purifier manual.

OVER A CENTURY OF INNOVATION
A. O. Smith enjoys a rich history of achievements. A glimpse at our 144-years history reveals numerous engineering and technical achievements.

CHANGING THE LOOK AND THE OUTLOOK OF THE WATER  HEATER INDUSTRY
A. O. Smith has established itself as a company that can make a difference. It has brought international quality standards to India’s water heater industry. The company came to India in 2008, with a revolutionary range of water heaters. It has raised customer expectations, and shown the industry how to meet them. The company now enters the water purifier industry, an industry poised and ready for change. You can look forward to a lot of excitement ahead.

Pre-instruction Literature

Recommended Feed Water Quality

  1. On Receipt
    It is our policy to promote safe delivery of all orders. This product shipment has been thoroughly checked, packed and quality certified before leaving our factory.
  2. Visible Loss or Damage
    If any of the goods called for on the bill of lading or express receipt are damaged or the quantity is short, do not accept them until the freight or express delivery agent makes an appropriate notation on your freight bill or receipt.
  3. Concealed Loss or Damage
    When a shipment has been delivered to you in apparent good condition, but upon opening the packaging if any loss or damage has taken place while in transit, inform the carrier’s agent / A. O. Smith representative immediately.

About this manual

  • This manual is a guide to good practice for operating and periodic maintenance of the A.O. Smith X2 Water Purifier.
  • This does not contain the full servicing procedures necessary for continued successful operation of this product. The services of A. O. Smith Company Authorized Service Technician must be employed periodically on the same.
  • Do not operate before reading manual supplied with this product.
  • Please follow instructions in this manual to ensure personal safety and proper operation of this product. A. O. Smith assumes no liability for installation or servicing performed by any unauthorized personnel. Always install, operate, inspect and maintain this product in accordance with all applicable standards. Please store this user manual carefully for any future reference.

Troubleshooting

Your A.O. Smith X2 Water Purifier may not function at its desired capability if used incorrectly. This may not necessarily mean that the product is faulty. For instances like these, please follow the steps given below to troubleshoot the problem without the help from a certified technician. If the problem still persists, please call Customer Care Centre immediately.

ProblemsPossible Cause(s)Solution
Change in water tastePurified water stored for a long time. Filters/UV lamp may require replacement. Raw water quality changed.Drain the stored water from the storage tank through faucet. Call Customer Care for filters/UV lamp replacement. Call Customer Care.
Decreased flow of purified waterTap/ball valve is closed. Filters may be clogged or damaged.Open the tap/ball valve. Call Customer Care for filters replacement.

Power ON LED indicator blinks continuously

a.o._smith_uv+uf_water_purifiers_troubleshooting_x2.png

Low pressure alarm is triggered indicating that the system input water pressure is not in the required range.Check feed water supply to the purifier, switch off till persists. If problem persists, call Customer Care.

Power ON and Tank full LED indicator blinks continuously

a.o._smith_uv+uf_water_purifiers_troubleshooting-x2.png

Inlet solenoid valve error.Switch OFF the Water Purifier and call Customer Care Centre.

All LED blinks continuously

a.o._smith_uv+uf_water_purifiers-troubleshooting_x2.png

Battery error.Switch OFF the Water Purifier and call Customer Care Centre.

UV lamp LED blinks continuously and unit is not functioning.

a.o._smith_uv+uf_water-purifiers_troubleshooting_x2.png

UV lamp failure.Switch OFF the Water Purifier and call Customer Care Centre.

Filter change LED blinks and unit is functioning.

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Filters and UV lamp life is about to end.Switch OFF the Water Purifier and call Customer Care for filters and UV lamp replacement.

Filter change LED blinks and unit is not functioning.

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Filters and UV lamp life ends.Switch OFF the Water Purifier and call Customer Care for filters and UV lamp replacement.

Pros & Cons about A.O. Smith UV+UH Water Purifiers X2

Pros

  • Combines UV and UF technologies for maximum purification 
  • Removes 99.99% of microorganisms and heavy metals 
  • Improves the taste and quality of water with a mineralizer 
  • Easy to install and operate 
  • Features a 6-stage purification process for maximum purity 

Cons

  • May require frequent filter replacements 
  • The UV lamp may need to be replaced every year 
  • The price may be higher than other water purifiers on the market

Faqs

What is involved in the installation process of the A.O. Smith UV+UH X2 Water Purifier?

Professional installation is recommended for these systems, which typically involves mounting A.O. Smith UV+UH Water Purifiers X2 unit, connecting to the water supply, and plugging it into an electrical outlet.

How often do the A.O. Smith UV+UH Water Purifiers X2 need to be replaced?

The sediment filter and pre-activated carbon filter need to be replaced every 6-12 months, while the UF membrane and post-activated carbon filter need to be replaced every 1-2 years. The UV lamp needs to be replaced every year.

How do I operate the A.O. Smith UV+UH X2 Water Purifier?

Operation usually involves simply turning on the tap after installation. Some models may have a switch or button to activate the UV lamp.

What technologies are used in the A.O. Smith UV+UH Water Purifiers X2 for filtration?

A.O. Smith UV+UH Water Purifiers X2 uses UV (Ultraviolet) and UH (Ultra-High) filtration technology to remove impurities and pathogens from water.

How long does it take to purify water with the A.O. Smith UV+UH Water Purifiers X2?

It takes around 10-15 minutes to purify 10 liters of water with the A.O. Smith UV+UH Water Purifiers X2.

Can the A.O. Smith UV+UH Water Purifiers X2 be used with hard water?

Absolutely, the A.O. Smith UV+UH Water Purifiers X2 can be used with hard water, but you may need to install a separate water softener to prevent scale buildup in the system.

How do I know when to replace the A.O. Smith UV+UH Water Purifiers X2?

The A.O. Smith UV+UH Water Purifiers X2 has a filter change indicator that will alert you when it's time to replace the filters.

Does the A.O. Smith UV+UH Water Purifiers X2 improve the taste of water?

While it primarily removes contaminants, A.O. Smith UV+UH Water Purifiers X2 process may also improve the taste by removing odors and taste-affecting substances.

How do I clean the A.O. Smith UV+UH Water Purifiers X2?

A.O. Smith UV+UH Water Purifiers X2 has a self-cleaning feature that automatically cleans the UF membrane every hour. You can also clean the exterior of the system with a soft cloth and mild detergent.

What is the warranty on the A.O. Smith UV+UH Water Purifiers X2?

The A.O. Smith UV+UH Water Purifiers X2 comes with a 1-year warranty on the product and a 3-year warranty on the UV lamp.

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