Aqua Sana Rhino Filter EQ-1000 Owners Manual

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Content

Aqua Sana Rhino Filter EQ-1000 Introduction

Designed to supply clean, premium water throughout your home, the Aqua Sana Rhino Filter EQ-1000 is a sophisticated whole house water filtration system. This cutting-edge filtration system efficiently removes impurities like lead, chlorine, and other dangerous substances, guaranteeing cleaner, safer water from every faucet. With its long-lasting performance and easy-to-maintain design, the EQ-1000 is a dependable option for raising the general caliber of the water supply in your home.

BOX CONTENTS

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Tools recommended for installation

  • Drill
  • Wrench
  • Channel locks
  • PVC pipe cutter
  • NSF approved PVC primer and glue
  • NSF certified plumber's tape
  • Copper wire & grounding clamps (if copper pipes are present)

Specifications

This filter system is designed and tested for use with genuine Aquasana parts including replacement filters and all hardware. Use of parts from other manufacturers may result in loss of contaminant reduction performance, system damage or failure. Use of parts from other manufacturers will also void your warranty. Please visit https://aquasana.com for replacement parts.

  • Model: EQ-300
    Replacement tank: EQ-300R
  • Model: EQ-600
    Replacement tank: EQ-600R
  • Model: EQ-1000
    Replacement tank: EQ-1000R

Additional Replacements

  • 20" Pre-Filter: EQ-304-20
  • 10" Pre Filter: EQ-304
  • 10" Post-Filter: EQ-PFC.35
  • UV Lamp: AQ-UV-L330C
  • Salt-Free Conditioner: EQ-AST-WH-R

SYSTEM CONFIGURATION

If you have added components to your Rhino Water Filter System, note the correct sequencing below.
(Installation shown below includes Professional Grade Install Kit)

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Before installing

  • Lay out system in appropriate configuration. Improper sequence of equipment will affect performance, and could possibly damage your system.
  • For all installations: Anticipate the need for additional parts and pieces including but not limited to pex tubing, clamps and mounting screws to install unit properly (available at a local home improvement stores or through your plumbing contractor). Due to the varieties of home design, not all configurations can be addressed in this guide.
  • DO NOT install this filter where the line pressure may exceed 100 psi. The operating pressure range for this filter is between 20psi – 100psi.
  • Install on cold water lines only (40° – 90°F).
  • Installation of the filtration system must comply with existing state and local plumbing codes. Aquasana and its manufacturer are not liable for consequential or incidental damages due to improper installation.
  • DO NOT install the unit on its side. It must be installed upright to maximize contact with media bed.

Description

The Aqua Sana Rhino Filter EQ-1000 is a whole house water filtration system that provides clean and healthy water for your entire home. The system uses a multi-stage filtration process to remove impurities, chemicals, and other contaminants from your water. The 5-micron pre-filter removes sediment and other particulate matter, while the KDF media filter removes chlorine, heavy metals, and bacteria. The granular activated carbon (GAC) filter removes volatile organic compounds (VOCs), pesticides, and herbicides. The system is easy to install and maintain, with replaceable filters that can be changed in just a few minutes. The stainless steel housing is durable and long-lasting, and the system comes with a 10-year warranty.

INSTALLATION STEPS

  1. Pre-Condition Rhino Tank
    NOTE: It’s imperative that this system is flushed properly prior to final installation. The granular carbon used in the bottom tank contains 1-2% by volume of carbon fines that must be flushed out prior to use. Surge flushing is the best method for purging these carbon fines from the media bed.
    1. Once out of the box, keep the tank upright at all times as to not apply pressure to divider. Remove shipping caps from inlet and outlet ports. Using supplied adapter, connect a garden hose to the inlet port so the water will flow into the system and out of the outlet port.
    2. Slowly turn faucet on and allow discolored water to flow from outlet into a suitable drainage area. The first few gallons will appear black and cloudy due to carbon fines.
      TIP: You may need to slightly shake the tank to help remove carbon fines.
    3. After an initial 15-minute flushing, begin a period of “surge flushing” by turning water supply on for 30 seconds and then off for 30 seconds, repeating cycle for 15 minutes or until initial surge of water is completely clear and free from discoloration and cloudiness.
    4. Disconnect the system from the garden hose, be sure the white washers are properly set inside the inlet and outlet ports, and position the system for installation.

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  2. Select Location
    1. Pick an appropriate installation location. Unit must be installed in an area where the main water line enters your home, before connecting to the water heater.
    2. Turn off the main water source prior to installation. Drain water from lines to relieve pressure by turning on a faucet inside your home.
      NOTE: DO NOT install after the water heater or on the hot water line. Components and installation will vary.
  3. Prepare Rhino Tank
    Wrap your pipe nipples with NSF certified plumber's tape. Connect the nipples to the system's inlet and outlet.

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    NOTE: DO NOT use pipe solvent (dope), as solvents in some types of pipe dope may cause damage to plastic fittings. Do not over-tighten to prevent damage to filter head.

  4. COPPER PIPES ONLY (proceed to Step 5 for PVC Pipes)
    When installing on metallic plumbing, ensure you take the following precautions. Securely install two (2) grounding clamps and a #4 copper wire (not included) across the location where the system will be installed. Tightly clamp at both ends, as shown in the illustration.

    5.png

    WARNING ELECTRICAL SHOCK HAZARD: Prior to installation on metallic plumbing, securely install two grounding clamps and a #4 copper wire per installation instructions. Failure to follow these instructions can result in death or electric shock.

  5. Install Shut-off Valve and Ensure Spacing
    1. Using a pipe cutter, cut into the main water supply line to install the shut-off valve.
    2. Loosely fit shut-off valve to calculate proper spacing of components.
    3. Measure distance for Pre-Filter, Rhino tank, and optional add-ons (Salt-Free Conditioner, Post-Filter, and UV) and mark pipe accordingly.
      If you're installing additional add-ons make sure to read through those separate installation manuals prior to fully installing your complete system.
      NOTE: DO NOT cut more pipe than necessary. You can cut more pipe later if needed. If you're also installing a Pro-Install Kit or bypass loop, do so at this time.

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  6. Cut Pipes
    Cut pipe along the marked sections from step 5 and clean ends of pipe. Ensure there are no burrs, sharp edges or deep scratches.
    NOTE: Cut tubing as straight as possible with a utility knife, or an appropriate pipe cutter for copper tubing or PVC.

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  7. Configure System
    Fit Rhino tank and additional optional add-ons into the system at this time. Screw Pre-Filter support bracket onto the wall and attach Pre-Filter. 
    Properly connect the system together accordingly (slip fittings, barbed fittings, NSF certified PVC glue, etc.). Ensure all parts are flowing through the "IN" port in the correct direction of water flow.

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  8. Final System Check
    Once installation is complete, allow proper time for glue to dry according to manufacturer instructions. Then, slowly turn water on and inspect for leaks. After inspecting for leaks, turn on the faucet closest to the installed unit and allow water to run for 5-10 minutes for the final flushing period.

Instructions

Performance Data Sheet for the EQ-1000 Aquasana Whole House Rhino® Water Filter System

Models

Replacement

Max Operating pressure

Rated capacity

Operating temp. range

Rated flow

EQ-1000

EQ-1000R

100 psi

1,000,000 gallons

40-90º F

7.0 gpm

Manufactured by: Aquasana, Inc. 6310 Midway Road · Haltom City, Texas 76117 · 866-662-6885

This system has been independently tested according to NSF/ANSI 42 for reduction of the substances listed below. The concentration of the indicated substances in water entering the system was reduced to a concentration less than or equal to the permissible limit for water leaving the system, as specified in NSF/ANSI 42.

NSF/ANSI 42

Influent Challenge Chlorine

Pressure drop

Minimum reduction

Overall % reduction

Results

Chlorine Reduction, Free Available

2.02 mg/L ±10%

10.5 psi

≥50%

>97.4 %

Pass

Data Summary Table

Sample Point

Accumulated Volume (gal)

Dynamic Pressure (psi)

Chlorine, Free Available (mg/L)

% Reduction of this sample

Influent

Effluent 1

Startup

10

60

2.04

ND (<0.01)

99.51%

6%

60,000

60

2.09

ND (<0.01)

99.52%

12%

120,000

60

2.09

ND (<0.01)

99.52%

18%

180,000

60

2.07

ND (<0.01)

99.52%

24%

240,000

60

1.93

ND (<0.01)

99.52%

30%

300,000

60

1.91

ND (<0.01)

99.52%

36%

360,000

60

2.02

ND (<0.01)

99.48%

42%

420,000

60

1.82

ND (<0.01)

99.45%

48%

480,000

60

1.89

ND (<0.01)

99.47%

50%

500,000

60

2.00

ND (0.02)

99.00%

54%

540,000

60

1.95

0.09

97.73%

60%

600,000

60

2.07

0.05

97.58%

66%

660,000

60

1.84

0.08

95.65%

72%

720,000

60

1.84

0.08

99.54%

78%

780,000

60

1.93

0.06

96.89%

84%

840,000

60

2.19

ND (<0.02)

98.62%

90%

900,000

60

2.08

0.06

97.12%

96%

960,000

60

2.11

0.15

91.94%

100%

1,000,000

60

2.09

0.15

92.82%

Independent testing was performed under standard laboratory conditions, actual performance may vary. All data reported is associated with quality control that met method, EPA, NSF/ANSI or internal laboratory specification.

ATTENTION: For use with municipally treated water only. Do not use with water that is microbiologically unsafe or of unknown water quality without adequate disinfection before or after the system.

  • All contaminants reduced by this filter are listed.
  • Not all contaminants listed may be present in your water.
  • Does not remove all contaminants that may be present in tap water.

9.png Filter is only to be used with cold water.
10.png Filter usage must comply with all state and local laws.
11.png Testing was performed under standard laboratory conditions, actual performance may vary.

12.png Systems certified for cyst reduction may be used on disinfected waters that may contain filterable cysts 
13.png See owner’s manual for general installation conditions and needs plus manufacturer’s limited warranty.

Setup Guide

To set up the Aqua Sana Rhino Filter EQ-1000, follow these steps:

  1. Locate a suitable location for the system, near your water main and with easy access to electricity.
  2. Shut off the main water supply and drain the pipes.
  3. Cut into the main water line and install the system according to the manufacturer's instructions.
  4. Connect the system to electricity and turn on the water supply.
  5. Check for leaks and test the system to ensure it is working properly.

USE & CARE

Read all precautions and installation instructions carefully and completely before installing.
Precautions

  • Properly tighten all fittings to ensure a leak-free assembly.
  • NSF certified plumber's tape (thread sealing tape) is the only sealer that can be used on threaded fittings. DO NOT use pipe dope or PVC primer/glue on threaded fittings. Exposure to these compounds will damage nipples causing leaks.
  • Pick an appropriate installation location. Dimensions of systems vary—always allow an estimated minimum of 50” clearance for height of tank, and a minimum of 30” for floor space.
  • Unit must be installed in an area where the main water line enters your home, before connecting to the water heater. DO NOT install after a water heater or on the hot water line.
  • It is recommended your system be installed indoors and out of direct sunlight. Prolonged exposure to light can weaken plastic components, resulting in filter housing failure. If this is not possible and the system is outdoors or in a sunny area, the unit must be protected from both direct sunlight and freezing temperatures.
  • If installing on metallic plumbing, two grounding clamps and #4 copper wire are essential for safety.
  • Some local codes may require the use of a licensed plumber or certified installer when disrupting a potable water line.
  • In areas with high pressure, a pressure relief valve and a water hammer arrestor may be necessary.

Cleaning
The exterior of your filtration system can be cleaned with warm, soapy water. Rinse well with fresh, clean water. A Pre-Filter is included with your system. Sediment levels vary from one location to another. It is recommended to replace your Pre-Filter every 2 months. If the flow rate has noticeably decreased, replace your filter cartridge sooner.

NOTE: Never use chemical cleaning products on the system’s exterior surface as they may damage the housing.

Troubleshooting

If you experience any problems with the Aqua Sana Rhino Filter EQ-1000, try these troubleshooting steps:

  1. Check the water supply and electricity connections to ensure they are secure.
  2. Check for leaks and tighten any loose connections.
  3. Replace the filters if they are clogged or expired.
  4. Reset the system if it has tripped the circuit breaker.
  5. Contact the manufacturer if the problem persists.

Pros & Cons

Pros

  • Multi-stage filtration process removes impurities, chemicals, and other contaminants from your water.
  • Durable stainless steel housing and 10-year warranty.
  • Easy to install and maintain.
  • Improves the taste, odor, and clarity of your water.

Cons

  • Higher upfront cost compared to other water filtration systems.
  • May reduce water pressure slightly.
  • Requires regular filter changes.

RHINO WATER FILTER LIMITED WARRANTY

RHINO SYSTEM WARRANTY COVERAGE

Model

Lifespan/Capacity

EQ-300

3 Years / 300,000 Gallons

EQ-600

6 Years / 600,000 Gallons

EQ-1000

10 Years / 1,000,000 Gallons

Installation Kit

(includes pre-filter, post-filter, and fittings

purchased with original system)

 

1 Year

PDF

Faqs

What are the primary characteristics of the EQ-1000 Aqua Sana Rhino Filter?

With its multi-stage filtration system, the Aqua efficiently removes hazardous substances like pesticides, herbicides, mercury, lead, and chlorine. With its large capacity, it can supply clean water for up to a million gallons, or around ten years. This low-maintenance system ensures complete water filtration with three filters: a pre-filter, a primary filter, and a post-filter.

What is the lifespan of the Aqua Sana Rhino?

Up to ten years or one million gallons of water, whichever comes first, are the maximum lifespans for the EQ-1000's main filter unit. Pre- and post-filters, however, require more regular replacement in order to keep their best function.

Does the require expert installation?

Although a professional installation is advised for best performance and compliance with local plumbing rules, a skilled do-it-yourselfer can install the EQ-1000. The system includes all required hardware and comprehensive installation instructions.

How often should I change the Aqua Sana Rhino Filter EQ-1000?

It is necessary to change the primary filter unit every ten years, or one million gallons. It is usually necessary to replace the post-filter every six months and the pre-filter every three months. Depending on the quality and usage of your water, these intervals may change.

What is the warranty on the Aqua Sana Rhino?

The system comes with a 10-year warranty on the housing and a 1-year warranty on the components.

Is it possible to utilize well water with the EQ-1000 filter?

It is possible to use well water with the Aqua Sana Rhino Filter. It is advisable to do a water quality test before to installation in order to ascertain the necessity of extra pre-filtration for the purpose of addressing certain contaminants that are frequently present in well water, including iron, manganese, or silt.

Does the electricity grid need it?

The EQ-1000 does not require electricity to function. It forces water through the filtering stages using the water pressure from the plumbing system in your house. Because of this, the system is simple to install and energy-efficient.

Can I use the Aqua Sana Rhino Filter EQ-1000 with well water?

The system can be used with well water, but it is recommended to test your water first to ensure it does not contain any excessive contaminants that the system may not be able to handle.

How can I determine the appropriate time to change the pre- and post-filters?

Replace the post-filter every six months and the pre-filter every three months, as suggested. A discernible decrease in water pressure or alterations in the quality of the water are indicators that these filters require replacement. You can guarantee optimal system performance by according to the manufacturer's instructions.

Can the system lessen the hardness of the water?

Aqua Sana Rhino Filter EQ-1000 does not lessen water hardness or soften water. Use an independent water softener in addition system if your water is hard. This combination will purify your home's water thoroughly by addressing both pollutants and hardness.

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