Introduction of Aroma Rice & Grain Cooker ARC-302NGP

Rice & Grain Cooker is a versatile kitchen appliance designed to simplify meal preparation. With its 6-cup capacity, this cooker can handle a variety of grains, including rice, quinoa, and oats, ensuring perfectly cooked results every time. It features a one-touch operation for ease of use, along with a steaming tray for added functionality. The Aroma Rice & Grain Cooker is priced at approximately $29.99.

Specifications

• Capacity: 20 Cups Cooked (10 Cups Uncooked)
• Material: Stainless Steel Inner Pot, BPA-Free Outer Casing
• Cooking Settings: White Rice, Brown Rice, Quinoa, Oats, Steam, Slow Cook, and more
• Keep Warm Function: Automatically switches to keep warm mode after cooking is complete
• Accessories: Includes Rice Measuring Cup, Steam Tray, and Serving Spatula
• Dimensions: 10.5 x 11.8 x 11.2 inches
• Weight: Approximately 7.5 pounds

IMPORTANT SAFEGUARDS

Basic safety precautions should always be followed when using electrical appliances, including the following:

1. Important: Read all instructions carefully before first use.
2. Do not touch hot surfaces. Use the handles or knobs.
3. Use only on a level, dry and heat resistant surface.
4. To protect against electrical shock, do not immerse cord, plug or the appliance in water or any other liquid. See instructions for cleaning.
5. Close supervision is necessary when the appliance is used by or near children.
6. Unplug from outlet when not in use and before cleaning. Allow the unit to cool before putting on or taking off parts and before cleaning the appliance.
7. Do not operate any appliance with a damaged cord or plug or after the appliance malfunctions or has been damaged in any manner.  Contact Aroma customer service for examination, repair or adjustment.
8. The use of accessory attachments not recommended by Aroma Housewares may result in fire, electrical shock or injury.
9. Do not use outdoors.
10. Do not let cord touch hot surfaces or hang over the edge of a counter or table.
11. Do not place on or near a hot gas or electric burner or in a heated oven.
12. Do not use the appliance for anything other than its intended use.
13. Use only with a 120V AC power outlet Extreme caution must be used when moving the appliance containing rice or hot liquids.
14. Do not touch, cover or obstruct the steam vent on the top of the rice cooker as it is extremely hot and may cause scalding.
15. Always unplug from the plug gripping area. Never pull on the cord.
16. The rice cooker should be operated on a separate electrical circuit from other operating appliances. If the electrical circuit is overloaded with other appliances, the rice cooker may not operate properly.
17. Always make sure the outside of the inner pot is dry prior to use. If the inner pot is returned to the cooker when wet, it may damage or cause the product to malfunction.
18. Use extreme caution when opening the lid during or after cooking. Hot steam will escape and may cause scalding.
19. Food should not be left in the inner pot with the Warm function on for more than 12 hours.
20. To prevent damage or deformation, do not use the inner pot on a stovetop or burner.
21. To disconnect, flip cook switch to Warm then remove the plug from the wall outlet.
22. To reduce the risk of electrical shock, cook only in the removable inner pot provided.
23. Intended for countertop use only.

Short Cord Instructions

A short power-supply cord is provided to reduce the risks resulting from it being grabbed by children, and becoming entangled in or tripping over a longer cord.

WARNING

Spilled food can cause serious burns. Keep appliance & cord away from children.

NEVER

• Drape cord over edge of counter.
• Use outlet below counter.
• Use extension cord.

Polarized Plug

This appliance has a polarized plug (one blade is wider than the other); follow the instructions below:

• To reduce the risk of electric shock, this plug is intended to fit into a polarized outlet only one way. If the plug does not fit fully into the outlet, reverse the plug. If it still does not fit, contact a qualified electrician. Do not attempt to modify the plug in any way.
• If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or a similarly qualified person in order to avoid a hazard.

Parts Identification

Description

The Aroma Rice & Grain Cooker ARC-302NGP boasts a sleek and modern design that fits well in any kitchen. The stainless steel inner pot ensures even heating and durability, while the BPA-free outer casing provides safety and ease of cleaning. The cooker features a digital control panel with multiple preset settings, allowing users to easily select the right cooking mode for their meal. The large capacity makes it perfect for cooking meals for the entire family or for meal prep.

The cooker also includes a steam tray, enabling users to steam vegetables, seafood, or poultry while cooking their grains. The keep warm function ensures that your meals stay at the perfect temperature until you are ready to serve.

Before First Use

1. Read all instructions and important safeguards.
2. Remove all packaging materials and check that all items have been received in good condition.
3. Tear up all plastic bags and dispose of them properly as they can pose a risk to children.
4. Remove the inner pot from the cooker and clean with warm, soapy water. Rinse and dry thoroughly before returning to cooker.
5. Wash the lid and all other accessories in warm, soapy water. Rinse and dry thoroughly.
6. Wipe the cooker's body clean with a damp cloth.

Note:

• If washing in the dishwasher, a slight discoloration to the inner pot and accessories may occur. This is cosmetic only and will not affect performance.
• Do not use harsh abrasive cleaners, scouring pads or products that are not considered safe to use on nonstick coatings.
• Any other servicing should be performed by Aroma Housewares.

Setup Guide

To operate the Aroma Rice & Grain Cooker ARC-302NGP, 

• Start by rinsing the rice or grains according to the package instructions. Add the appropriate amount of water or liquid to the inner pot, following the cooker's measurement guidelines. 
• Place the inner pot into the cooker and select the desired cooking setting using the digital control panel.
• Once you have selected your setting, press the "Cook" button to start the cooking process. 
• The cooker will automatically switch to keep warm mode once the cooking is complete. 
• For steaming, place the steam tray above the inner pot and add your desired ingredients. The cooker is easy to assemble and requires minimal configuration.

To Clean

1. Remove the inner pot when the cooker has completely cooled.
2. Hand wash the lid and all accessories or place on the top rack of the dishwasher.
3. Wipe the cooker's body clean with a damp cloth.
4. Thoroughly dry the cooker body, lid and all accessories. Reassemble for next use.

Helpful Hints:

The provided rice cooker cup is the equivalent to a ¾ standard U.S. cup

Troubleshooting

Rice is too dry/hard after cooking.

If your rice is dry or hard/chewy when the cooker switches to Warm, additional water and cooking time will soften the rice. Depending on how dry your rice is, add ¼ to ½ cup of water and stir through. Place on the lid and press the cook switch down. When the cooker switches to Warm mode, remove the lid and stir the rice to check the consistency. Repeat as necessary until rice is soft and moist.

Rice is too moist/soggy after cooking.

If your rice is still too moist or soggy when the cooker switches to Warm, use the serving spatula to stir the rice. This will redistribute the bottom (moist) part of the rice as well as release excess moisture. Place the lid on top and allow to remain on Warm mode for 10-30 minutes as needed, removing the lid and stirring periodically to release excess moisture.

Note: Because rice varieties may vary in their make-up, results may differ.

Cooking Rice & Grain

1. Using the provided measuring cup, add rice or grain to the inner pot.
2. Rinse to remove excess starch. Drain.
3. For white rice, fill with water to the line that matches the number of cups of rice being cooked. For brown rice or other grains, see the "Rice & Water Measurement Tables" on page 8.
4. Lower the inner pot into the cooker and place the lid on top.
5. Plug the power cord into an available 120V AC wall outlet.
6. Press the cook switch down to begin cooking.
7. The cook indicator light will illuminate.
   When rice or grain is ready, the switch will automatically flip up and change to Warm mode.
8. For best results, stir the rice or grain with the included serving spatula to distribute any remaining moisture.
9. When finished serving rice or grain, unplug the power cord to turn the rice cooker off.

Caution:
The rice cooker will not switch to Warm mode until all liquid has evaporated. Follow your recipe carefully and do not leave the rice cooker unattended.

Note:

• Before placing the inner pot into the cooker, check that the inner pot is dry and free of debris. Adding the inner pot when wet may damage the cooker.
• Food should not be left in the cooker on Warm for more than 12 hours.

Helpful Hints: If you misplace the measuring cup, a ¾ standard U.S. cup is an exact replacement. To add more flavor to rice, try substituting a favorite meat or vegetable broth or stock. The ratio of broth/stock to rice will be the same as water to rice. For approximate brown rice and grain cooking times and suggested grain/water ratios.

Rice & Water Measurement Tables

White Rice Measurement Table

Brown Rice Measurement Table

*1 Rice Cooker Cup = ¾ U.S. Cup

Note:

• Brown rice takes longer to cook and requires more water than white rice due to the extra bran layers. The water lines in the inner pot are meant for white rice only. Please see the chart above for the correct brown rice and water ratio or refer to the individual package instructions.
• The measuring cup included adheres to rice industry standards (180mL) and is not equal to one U.S. cup. The chart above refers to cups of rice/water according to the measuring cup provided.
• Do not place more than 2 cups of uncooked white rice (1 cup of brown rice) into this appliance at one time. The maximum capacity of this unit is 2 cups of uncooked white rice (1 cup of brown rice) which yields 4 cups of cooked white rice (2 cups of brown rice).

Cooking Soup, Chili, or Stew

1. Add ingredients to the inner pot.
2. Lower the inner pot into the cooker and place the lid on top.
3. Plug the power cord into an available 120V AC wall outlet.
4. Press the cook switch down. The cook indicator light will illuminate as the rice cooker begins cooking.
5. Using caution to avoid escaping steam, remove the lid and stir occasionally with a long-handled wooden spatula.
6. Once the food is fully cooked, flip the cook switch up to switch the rice cooker to Warm mode.
7. When finished serving, turn the rice cooker off by unplugging the power cord.

Caution:
Do not use the provided serving spatula to stir hot soup, chili, or stew. It is not intended to be used in contact with high temperatures. Use a long-handled wooden or heat-safe spoon to stir food while sautéing.

Note:

• Before placing the inner pot into the cooker, check that the inner pot is dry and free of debris. Adding the inner pot when wet may damage the cooker.
• Food should not be left in the cooker on Warm for more than 12 hours.

Troubleshooting

If you encounter issues with your Aroma Rice & Grain Cooker ARC-302NGP, here are some common problems and solutions:

• Overheating: Ensure that the cooker is placed on a flat, heat-resistant surface and that the vent is not blocked.
• Undercooked or Overcooked Rice: Check the water ratio and ensure that the inner pot is securely placed in the cooker.
• Steam Tray Not Fitting Properly: Make sure the steam tray is aligned correctly with the inner pot.

Instructions and Warnings: Always follow the user manual for specific instructions. Avoid using abrasive cleaners or metal utensils that could damage the cooker.

Warranty

Aroma Housewares Company warrants this product against defects in material and workmanship for one year from the provable date of purchase in the United States. Within this warranty period, Aroma Housewares Company will repair or replace, at its discretion, defective parts at no charge, provided the product is returned, freight prepaid with proof of purchase, and U.S. $20.00 for shipping and handling charges payable to Aroma Housewares Company. Before returning an item, please call the toll-free number below for a return authorization number. Allow 2-4 weeks for return shipping.

Aroma Pros & Cons

Pros

• Multi-functional cooking capabilities
• Large capacity suitable for families and gatherings
• User-friendly digital control panel
• Keep warm function for convenient serving
• Includes steam tray and other accessories

Cons

• May require some trial and error to find the perfect water ratio
• Cleaning the inner pot can be a bit challenging
• Some users find the cooker slightly bulky

Customer Reviews

Customers have generally praised the Aroma Rice & Grain Cooker ARC-302NGP for its versatility and ease of use. Many appreciate the multiple cooking settings and the ability to steam vegetables simultaneously. However, some users have noted that it takes a few attempts to get the water ratio just right for perfect rice.

A common complaint is that cleaning the inner pot can be tricky, but overall, the cooker has received positive feedback for its performance and value.