Brookstone S8 Shiatsu Massaging Seat Topper 973064 User Guide

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Content

Introduction

The Brookstone S8 Shiatsu Massaging Seat Topper 973064 transforms any chair into a luxurious massage experience. This innovative seat topper features Shiatsu and rolling nodes that travel the full length of your back, providing soothing relief from tension. With three intensity levels and selectable heat settings, it caters to individual comfort preferences. Ideal for home or office use, this convenient massaging seat topper is priced at approximately $129.99, making relaxation easily accessible.

Specifications

  • Power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . AC 120V~240V
  • Power consumption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60W
  • Power frequency . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50/60 Hz
  • Auto timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 minutes
  • Dynamic SqueezeTM Massage. . . . . . . . . . . . Thighs/Seat/Waist (High, Low, Center Off)
  • Vibration function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Seat (High, Medium, Low)
  • Weight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Approx. 18 lbs
  • Upholstery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Synthetic leather
  • Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Controller, Power Adapter

Location Of Controls

Massage unit

  1. Neck Massage Nodes with Heat
  2. Dynamic SqueezeTM Massage for Waist
  3. Back Massage Nodes with Heat
  4. Chair Attachment Strap (on back) and Storage Strap
  5. Seat Vibration
  6. Dynamic SqueezeTM Massage for Seat
  7. Dynamic SqueezeTM Massage for Thighs
  8. Power Cord
  9. Remote Controller
  10. Power Adapter
  11. Remote Controller Pocket
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Description

The Brookstone S8 Shiatsu Massaging Seat Topper boasts a robust construction with a sturdy base and plush cushioning. It features 8 rolling massage nodes that mimic the fingers of a professional masseuse, providing deep tissue massage. The seat topper also includes a heat function to enhance the massage experience and relax muscles further.

Users can choose from several massage modes, including rolling, kneading, and pulsating, to customize their massage experience. The controls are intuitively designed, allowing users to easily switch between modes and adjust the intensity of the massage.

Shiatsu Controller

NECK

  1. up_and_down.png/ NECK nodes Up/Down Control Buttons
    Long Press these buttons to manually adjust Neck massage height.
  2. neck_nodes.png/ NECK nodes Direction Control Buttons
    up_node.pngPress once to start, press 2nd time to reverse direction
    back_node.pngPress to start the auto-reversing program
    BACK
  3. Back Massage Coverage Full, Upper or Lower Back.
  4. SHIATSU Button
    To activate/deactivate a rolling, rotating massage.
    Note: Does not work with the ADJUST button.
  5. Adjust Button
    Adjust the width of the nodes during the rolling massage.
  6. Rolling Button
    To activate/deactivate a soothing massage with a steady, up-and-down rolling motion. Use with the ADJUST button to select roller width.
  7. Heat Button
    To activate/deactivate gentle heat at NECK and BACK node areas.
  8. Target Button
    To stop and focus traveling massage nodes at the desired position.
    SEAT
  9. Dynamic SqueezeTM Button
    To activate/deactivate the seat and lumbar air squeeze function on thighs, seat,, and waist. 2 pressure strengths are selectable, and turn off the seat air squeeze function.
  10. Massage Button
    To activate/deactivate the SEAT Vibration Massage Program (Low, Medium, High).
  11. Power Button
    Power ON/OFF must be ON for any function to work. Switching off the power while in operation will cause the rollers to return to their storage position.
controller_brookstone_s8_shiatsu_massaging_seat_topper_973064.png

REMOVE FROM BOX

  1. Remove the S8 Shiatsu Massaging Seat Topper, Ensure all parts are present.
  2. Open the storage strap by separating the velcro.
  3. When your S8 Shiatsu Massaging Seat Topper is not in use and you are ready to store it in the future, use the strap to fold the seat up into the unit and secure it. (As it was when you opened the box for the first time).

    remove_from_box_shiatsu_massaging_seat_topper_973064.png

Setup Guide

To set up the Brookstone S8 Shiatsu Massaging Seat Topper, 

  • Start by placing it on your chair or car seat. Ensure it is securely positioned and the straps are tightened to prevent slipping. 
  • Plug in the power cord and turn on the device using the control panel.
  • Choose your preferred massage mode using the buttons on the control panel. 
  • You can also adjust the intensity of the massage and turn on the heat function as needed. 

For car use, 

  • Make sure to use the car adapter provided to power the device safely.

Massaging Seat Topper Safety

  1. Never leave the unit unattended, especially if children are present.
  2. Never cover the unit when it is in operation.
  3. Do not use this unit for more than 20 minutes at a time.
  4. Extensive use at any time could lead to excessive heating that shortens the life of this unit. Should this occur, discontinue use and allow the unit to cool before operating.
  5. Never use this unit directly on swollen/inflamed areas of the skin or on areas of skin eruptions. Do not use it in the presence of unexplained back pain.
  6. This is a non-professional unit designed to provide soothing massage to muscles. Do not use it as a substitute for medical attention.
  7. Do not use it while in bed or before going to sleep. The massage can create a stimulating effect and delay sleep.
  8. This unit should never be used by any individual suffering from any physical ailment that would limit the user’s capacity to operate the controls.
  9. Extreme heat or cold may damage the unit.
  10. Place the unit in a safe, cool, dry place when not in use.
  11. Do not submerge the unit in liquid.

PREPARATION BEFORE USE POWER ON/OFF

  1. Place the S8 Shiatsu Massaging Seat Topper into a sturdy chair. You may optionally secure the S8 Shiatsu Massaging Seat Topper to your chair with a strap. Insert the power adapter into the power cord. Push until a "click" sound is heard.
  2. Insert power adapter plug into AC 120V 60HZ electric outlet.
  3. Press on the remote to turn the unit on.
  4. Press again to turn the unit off.

OVERALL MASSAGE

  1. Select and combine massage programs from NECK, BACK,, and SEAT according to your preference.
  2. The selected massage programs begin.
  3. During operation, you can adjust the roller width, neck position, and roller options. Activate dynamic squeeze, heat.....etc. Depending on the selected massage.
  4. After the massage is completed, the rollers will return to the storage position.
  5. Unplug its power plug from the electrical outlet when the unit is not in use.

    overall_massage_shiatsu_massaging_seat_topper_973064.png

Note: The unit shuts off automatically after approximately 20 minutes.

Care & Maintenance

  • Wipe dust and dirt off the S8 Shiatsu Massaging Seat Topper with a dry, soft cloth after use.
  • Keep the S8 Shiatsu Massaging Seat Topper clean and away from places of high humidity.

CAUTION

  • TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER. THERE ARE NO SERVICEABLE PARTS INSIDE.
  • TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THE UNIT TO RAIN OR MOISTURE.

DANGER

The lightning flash with an arrowhead symbol within an equilateral triangle is intended to alert the user to the presence of uninsulated “dangerous voltage” within the unit’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock.

WARNING

The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the unit.

IMPORTANT SAFETY INSTRUCTIONS

All of the safety and operating instructions should be read, adhered to,, and followed before the unit is operated.

SAVE THESE INSTRUCTIONS

DANGER
To reduce the risk of electric shock, burns, fire, or injury:

  1. Always unplug this massager from the electrical outlet immediately after use and before cleaning.
  2. Do not use it while bathing or in a shower.
  3. Do not place or store a unit where it can fall or be pulled into a tub or sink.
  4. Do not place, drop,, or submerge in water or other liquid.
  5. Do not reach for a unit that has fallen into the water. Unplug it immediately.
  6. Care should be taken so that objects do not fall and liquids are not spilled onto the unit.
  7. Never use pins or other metallic fasteners with this appliance.
  8. Carefully examine the covering before each use. Discard the appliance if there are any signs of deterioration such as cracking or blistering.
  9. Keep dry—do not operate in a wet or moist environment.
  10. Do not use wet hands to connect or disconnect the power plug from the electrical outlet.

WARNING

  1. Close supervision is necessary when this appliance is used by, on,, or near children, invalids, or disabled individuals.
  2. An appliance should never be left unattended while plugged in. Unplug when not in use.
  3. Use this massager only for its intended use as described in this manual. Do not use attachments not recommended by the manufacturer.
  4. For adult use only.
  5. Consult your physician before using this massager.
  6. This product is not intended for self-treatment of conditions that should be managed by a qualified health care provider.
  7. Do not use the product if you are not feeling well.
  8. The massager is designed as a non-professional massager to soothe tired and aching muscles. It is not intended to be a substitute for medical attention. If your ailments and symptoms persist or worsen after use, contact your physician immediately.
  9. Do not use the massager in combination with other therapeutic equipment or electric blanket, etc., as this may result in ineffectiveness or injury.
  10. Unplug the massager during lightning storms.
  11. Never drop or insert an object into any opening.
  12. Protect the power cord from being walked on or pinched, particularly at plug outlets, convenience receptacles,, and the point where it exits the unit.
  13. Keep the cord away from heated surfaces. Wrap the cord loosely around the unit when storing.
  14. Do not operate under a blanket or pillow. Excessive heating can occur and cause electric shock or injury to persons.
  15. IMPORTANT: Any individual who may: be pregnant or recently gave birth, has a heart condition or a pacemaker, suffers from diabetes or other sensory impairment, phlebitis and/or thrombosis, joint dysfunction, inflammation or injuries, weak bones, osteoporosis, a high fever, an abnormal or curved spine, is at an increased risk of developing blood clots, has pins/screws/artificial joints or other medical devices implanted in his/her body, is being treated for a medical condition or physical injury or is under a doctor’s care should consult with a medical professional before using a massaging device designed for home use.
  16. Do not use a massager near loose clothing or jewelry.
  17. Keep long hair away from the massager while in use.
  18. Do not use it on an infant or invalid or on a sleeping or unconscious person.
  19. Do not use it on insensitive skin or on a person with poor blood circulation.
  20. The unit should be situated away from direct sunlight or heat sources such as radiators, electric heaters, heat registers, stoves, or other units.
  21. Never block the air openings of the unit with materials such as clothing, plastic bags, or papers, or place them on a soft surface such as a bed, where the air openings may be blocked. Keep the air openings free of lint, hair, and the like.
  22. Do not overload the electrical outlet. Use only the power source as indicated.
  23. Do not carry this unit by cord or use the cord as a handle.
  24. Do not crush—avoid sharp folds.
  25. Never operate this unit if it has a damaged cord or plug, if it is not working properly, or if it has been dropped or damaged, or dropped into water. If the unit’s power supply cord or plug is damaged, do not attempt to fix it yourself.
  26. To avoid the risk of electric shock, do not disassemble or attempt to repair the unit. Incorrect repair can cause a risk of electric shock or injury to persons when the unit is used.
  27. This product is intended for household use only. Do not use this unit outdoors.
  28. Do not operate where aerosol (spray) products are being used or where oxygen is being administered.
  29. Do not operate in the presence of explosive and/or flammable fumes.
  30. Never remove the plug from the socket by pulling the power cord.
  31. To disconnect, ensure all controls are off,, and remove the plug from the electrical outlet.
  32. Do not stand on the massager. Use only while seated.
  33. Do not insert your hand or foot along the paths of the massage rollers during use as this may cause injury.
  34. Stop the operation immediately if you experience any discomfort.
  35. The product is not intended for use by children or persons with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning the use of the product by a person responsible for their safety.
  36. Do not operate for more than 20 minutes continuously. It is recommended to turn off the massager and allow it to rest (cool) for 40 minutes before re-using. This will prolong the life of the massager.
  37. Do not perform continuous massage on the same spot of your body for more than 5 minutes at a time as this may result in excessive stimulation and may have adverse effects.
  38. Children should be supervised to ensure that they do not play with the product.
  39. Use heated services carefully. May cause serious burns. Do not use over sensitive skin areas or in the presence of poor circulation. The unattended use of heat by children or disabled persons may be dangerous.
  40. Temperatures sufficiently high to cause burns may occur regardless of the control setting. Check the skin in contact with the heated area of the massager frequently to reduce the risk of blistering.
  41. Never use the massager on open skin eruptions, or swollen or inflamed areas.
  42. Do not operate after taking painkillers, sedatives,, or alcohol.
  43. Do not apply massage rollers directly on the head, elbow,, or knee joints, torso,, or abdomen.
  44. Burns may result from improper use.
  45. DO NOT WET – DO NOT USE PINS. Do not use the massager when your body is wet. Do not operate the massager with wet hands.
  46. NEVER REMOVE THE COVER. Do not use the massager when the upholstery is removed. This may cause injury or malfunction.

Brookstone S8 Shiatsu Troubleshooting

Problem

Possible Cause/Action

  • Frictional soundof rollers against backrest cover.
  • Motor sound during operation.
  • Sound of air.
  • These soundsare the resultof mechanical structure and not malfunction.
  • This may occur during normal operation.

TheS8 Shiatsu Massaging Seat Topper does not startoperation.

  • Ensure that the Power ison.
  • Ensure thatthe power plugis firmly connected to theelectrical outlet.
  • Ensure poweradapter is firmly connected to powercord
  • Check that the voltage at the electrical outlet is adequate.
  • After prolonged use, Massage 1 motors may need to cool downto protect them. Please wait 30 minutes andtry again.

The massage rollers stop during the massage session.

  • The rollermechanism may be stalled  whensubjected to excessive force.
  • Release excessive force on the rollers.

The heated lightson the massage nodesturned off unexpectedly after prolonged use.

  • The heated lights have a built-in safety feature to prevent overheating. After prolonged use, the safety featurewill turn out the lights, allowing them to cool down forapproximately 5 minutes. The lights will automatically reappear when safe to operate.

One (1) Year Warranty

Brookstone warrants this product against defects in materials and/or workmanship under normal use for a period of ONE (1) YEAR from the date of purchase by the original purchaser ("Warranty Period"), If a defect arises and a valid claim is received within the Warranty Period, at its option, Brookstone will either 1) repair the defect at no charge, using new or refurbished replacement parts, or 2) replace the product with a new product that is at least functionally equivalent to the original product, or 3) provide a store credit in the amount of the purchase price of the original product.

A replacement product or part, including a user-installable part installed by instructions provided by Brookstone, assumes the remaining warranty of the original product. When a product or part is exchanged, any replacement item becomes your property and the replaced item becomes Brookstone's property. When a store credit is given, the original product must be returned to Brookstone and become Brookstone's property.

Pros & Cons

Pros

  • Advanced Shiatsu Massage Technology: Provides a professional-grade massage experience with 8 rolling nodes.
  • Heat Function: Enhances relaxation by warming up muscles.
  • Multiple Massage Modes: Offers various massage types to suit different needs.
  • Ergonomic Design: Fits comfortably on most chairs and car seats.
  • User-Friendly Controls: Easy to operate with intuitive buttons.

Cons

  • Price: May be considered expensive by some users.
  • Bulkiness: This can be bulky and may not fit all types of chairs or car seats perfectly.
  • Noise Level: Some users find the motor noise during operation to be slightly loud.
  • Maintenance: Requires regular cleaning to maintain hygiene and performance.

Customer Reviews

Customers have generally praised the Brookstone S8 Shiatsu Massaging Seat Topper for its effectiveness in relieving back and neck pain. Many appreciate the various massage modes and the heat function, which they find very comforting. However, some users have noted that it can be bulky and may not fit all types of chairs or car seats perfectly.

Common complaints 

Include the noise level of the motor during operation and the need for regular cleaning to maintain hygiene and performance. Despite these minor issues, the overall satisfaction rate among customers is high.

Faqs

What is the primary function of the S8 Shiatsu?

The primary function of the Massaging Seat Topper is to provide advanced Shiatsu massage therapy to relieve back and neck pain, using features like rolling nodes, heat, and multiple massage modes.

How do I assemble and install the Seat Topper 973064?

To assemble and install, place the Brookstone S8 Shiatsu on your chair or car seat, secure it with the provided straps, plug in the power cord, and adjust the settings using the control panel. For car use, use the car adapter to ensure safe operation.

What are the different massage modes available on the Shiatsu Massaging Seat?

The Seat Topper 973064 offers several massage modes including rolling, kneading, and pulsating. Users can choose the mode that best suits their needs for optimal relaxation and pain relief.

Does the Brookstone S8 come with a heat function?

Massaging Seat includes a heat function that can be activated to enhance the massage experience by warming up muscles and promoting deeper relaxation.

Is the Seat Topper 973064 suitable for all types of chairs and car seats?

Brookstone S8 is designed to fit most chairs and car seats but may not fit all types perfectly due to its size and shape. It is recommended to check compatibility before purchase.

How do I clean and maintain the Massaging Seat?

Regular cleaning is recommended to maintain hygiene and performance. Use a soft cloth to wipe down the surface and avoid harsh chemicals or abrasive materials that could damage the product.

Can I use the Brookstone S8 in my car?

You can use the Shiatsu Massaging Seat Topper 973064 in your car. It comes with a car adapter that allows you to power it safely while driving or parked.

What are some common complaints about the Brookstone S8 Shiatsu Massaging Seat Topper 973064?

Some common complaints include the motor noise during operation, bulkiness that may not fit all chairs or car seats perfectly, and the need for regular cleaning. Despite these minor issues, overall customer satisfaction is high.

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