Ecopure EPHS Water Solved Water Softener & Home Filter User Manual

ecopure EPHS Water Solved Water Softener & Home Filter Manual

Introduction to the EcoPure EPHS Whole-Home Water Softener and Filter

The ecopure EPHS Water Solved Water Softener & Home Filter is a whole-home water treatment system designed to combine water softening and filtration in one cabinet. It helps reduce hardness minerals that contribute to scale, soap residue, dry-feeling skin, and mineral spots while also filtering sediment and selected unwanted substances from household water.

This hybrid water softener and home filter is intended for homeowners who want treated water throughout the house without installing separate softening and filtration equipment. It can support common applications such as showers, laundry, dishwashing, bathroom fixtures, and hot-water appliances. Softened water may help improve soap lathering and reduce scale buildup in plumbing fixtures and water-using appliances.

The system uses demand-initiated regeneration, allowing the controller to monitor water use and schedule regeneration according to consumption rather than relying only on a fixed calendar interval. Its electronic control provides programming options for water hardness, clock settings, regeneration timing, and salt efficiency.

The ecopure EPHS Water Solved Water Softener & Home Filter suits households with hard municipal or well water, provided the incoming water meets the installation requirements in the official manual. It is not a substitute for laboratory water testing, disinfection, or specialized treatment for contaminants outside the system’s rated capabilities.

EcoPure EPHS Specifications and Performance Details

• Product type: Whole-home hybrid water softener and filtration system.
• Model: EPHS; model code EHSP.
• Rated softening capacity: 14,000 grains at a 2.9-pound salt dose, 29,800 grains at a 9.3-pound salt dose, and 35,600 grains at a 15.6-pound salt dose.
• Rated salt efficiency: Up to 4,230 grains per pound of salt at the minimum salt dose.
• Water consumption during regeneration: Approximately 3.7 gallons per 1,000 grains at the minimum salt dose.
• Maximum regeneration water use: Approximately 58.6 gallons at the maximum salt dose.
• Control system: Electronic controller with demand-initiated regeneration and diagnostic functions.
• Diagnostic display: The controller can show turbine count, valve-cycle position, and position-switch status when diagnostic mode is activated.
• Storage components: Salt storage tank and mineral tank designed for routine residential operation.
• Required connections: Household water inlet and outlet, drain connection, overflow connection where applicable, and a grounded electrical outlet.

Actual capacity depends on water hardness, household consumption, salt settings, water pressure, plumbing configuration, and maintenance. Use the current model manual when selecting settings or replacement parts.

How to Install and Set Up the EcoPure EPHS

1. Confirm that the installation location is indoors, protected from weather, level, and close enough to the main water line, drain, and grounded electrical outlet.
2. Shut off the main water supply. Turn off the water heater’s electric or fuel supply, then open household faucets to relieve pressure and drain the plumbing.
3. Place the softener on a solid, level surface. Do not place shims directly beneath the salt storage tank.
4. Connect the inlet and outlet plumbing according to the flow-direction markings. Install the bypass valve or bypass plumbing so untreated water remains available during servicing.
5. Connect the drain hose securely. Keep the drain line supported and routed according to local plumbing requirements to prevent backflow or kinking.
6. Connect the overflow tubing if required by the installation. Do not block the tank overflow path.
7. Slowly open the water supply and check every connection for leaks. Restore power only after the plumbing is secure.
8. Set the time of day, water hardness, recharge time, and other controller options. Add an appropriate water-softener salt, then initiate a regeneration cycle if the manual requires it.

The EPHS does not use wireless pairing or smartphone connectivity as part of its standard controller setup. Keep children away from salt and moving valve components, and never work on the plumbing while the system is pressurized.

EcoPure EPHS Troubleshooting Guide

No Soft Water or Salt Level Is Not Dropping

• Check whether the bypass valve is in the bypass position and return it to the service position.
• Inspect the salt tank for a hardened salt bridge. Break the bridge carefully without striking the tank.
• Verify that the system has electrical power and that the controller displays the correct time.
• Confirm that the water hardness and recharge settings are appropriate for the household supply.

Continuous Drain Flow

• Check whether the unit is completing a regeneration cycle. Allow the cycle to finish before changing settings.
• Inspect the drain hose for kinks, blockages, or an incorrect installation.
• An obstructed distributor, backwash flow control, or drain line can restrict flow and require service.

Low Water Pressure or Poor Filtration

• Check the inlet and outlet valves and confirm that the bypass is fully open to service.
• Inspect the plumbing for a partially closed valve or blockage.
• Use only compatible replacement parts and follow the maintenance schedule in the current manual.

The controller’s electronic diagnostic mode is entered by pressing and holding the Select button for approximately three seconds. If the problem continues, contact EcoPure support at 1-800-693-1138. Warranty terms should be confirmed using the warranty document supplied with the unit; published warranty information describes one year for parts and labor, with longer coverage for specified tanks and possible extended coverage when required cleanser maintenance is followed.

EcoPure EPHS Pros and Cons

Advantages

• Two functions in one system: Combines whole-home water softening and filtration instead of requiring separate cabinets.
• Demand-initiated regeneration: Regenerates according to water use, which can be more efficient than a fixed schedule.
• Multiple capacity settings: The controller supports several salt-dose and softening-capacity levels for different household needs.
• Built-in diagnostics: Turbine and valve information can help identify flow or control problems.
• Broad household use: Treated water is delivered to multiple fixtures, including showers, laundry areas, and appliances.

Limitations

• Requires salt and maintenance: The salt tank must be checked and replenished, and the system needs periodic cleaning and inspection.
• Installation complexity: Plumbing, drainage, overflow protection, and electrical requirements may make professional installation preferable.
• No universal contaminant removal: The system should not be selected as a substitute for dedicated treatment unless the target contaminant is covered by its specifications.
• No standard smart connectivity: Users seeking app control, wireless alerts, or remote monitoring may need a different product category.
• Regeneration uses water: The system consumes water during its cleaning cycle, although demand-based operation helps manage unnecessary regeneration.

The ecopure EPHS Water Solved Water Softener & Home Filter is best suited to households seeking an integrated salt-based softener and whole-home filter. Homes needing advanced contaminant-specific treatment, wireless controls, or salt-free conditioning may require a different solution.