Setup: Mustek A3 Flatbed Scanner S1200 Plus User Manual

Mustek A3 Flatbed Scanner S1200 Plus

Introduction

The Mustek A3 Flatbed Scanner S1200 Plus is a versatile and powerful scanning solution designed for both professional and personal use. Launched in recent years, this scanner has quickly gained popularity due to its robust features and affordability. With an estimated price range of $200-$300, it offers excellent value for its capabilities.

The Mustek A3 Flatbed Scanner S1200 Plus is ideal for scanning large documents, such as A3-sized papers, artwork, and even thick books. Its flatbed design allows for easy placement and scanning of irregularly shaped items, making it a favorite among graphic designers, archivists, and home users alike.

This scanner is equipped with advanced technology to ensure high-quality scans with precise color reproduction and detailed resolution. Whether you need to digitize old photos, scan important documents, or capture detailed images of artwork, the Mustek A3 Flatbed Scanner S1200 Plus is a reliable choice.

Specifications 

• Model: S 2400 Plus S 1200 Plus
• Scanner Type: A3 High Speed Flatbed Scanner 
• Scan Sensor: Contact Image Sensor (CIS)  
• Light Source: Three-color (RGB) LED 
• Color Depth: Color: 48-bit input, 24-bit output Grayscale: 16-bit input, 8-bit output
• Optical Resolution: 2400 dpi  x 2400 dpi 1200 dpi  x 1200 dpi
• Scan Speed: 8 Sec/page (200dpi, A3 Size)   
• Scan Area (Max.): 304 x 426 mm (11.98" x 16.8" )
• Function Buttons: Scan / PDF / E-Mail / Print 
• Output Format: BMP、PNG、JPEG、PDF、TIF、Multi-page PDF、TIF
• Interface: High Speed USB 2.0 
• Protocol: TWAIN / WIA Compatible
• Power Requirements: 12 VDC/2A, 24W  ( Input: 100~120VAC or 200~240VAC, 50~60Hz)
• Power Consumption : Scanning: 8.5W
• Power Saving: Auto power off after no operation for 15 minutes
• Operation Temperature: 10 °C - 35 °C (50 °F - 95 °F)  
• Operation Humidity : 110% to 85% RH
• Dimension (L x W x H): 565 x 394 x 54 mm
• Weight: Approx. 4.3 kgs (9.4 lbs)
• OS Compatibility: Windows XP (SP3), Vista, 7, 8, 8.1, 10  (32-bit or 64-bit)

Description

The Mustek A3 Flatbed Scanner S1200 Plus boasts a sleek and compact design, making it suitable for any workspace. The scanner features a large A3-sized scanning bed, allowing users to scan large documents without the need for multiple passes. It comes with a robust lid that can be raised to accommodate thicker items like books and magazines.

The scanner is equipped with advanced scanning technology that ensures high-quality scans with precise color reproduction. The 48-bit color depth and up to 1200 dpi optical resolution make it ideal for capturing detailed images of various types of media.

Precautions

Safety Precautions:

• Do not scan originals with glue, grease, correction fluid, or wet ink on them, which can cause malfunctions.
• When moving the scanner, disconnect the power cord and connection cable.
• When doing maintenance on the scanner, remove the power plug from the outlet.
• Operate the unit on a level, well-grounded work surface, and free of excessive vibration.
• Never store the unit in hot, or very cold, or humid, or dusty places.
• Do not open the unit. Risk of electric shock.
• Never spill liquid of any kind on the scanner during operation. Also, do not touch the power adapter with wet hands.
• For an extended storage period, we recommend storing the unit in a cool and dry place.
• If the scanner is left in extreme cold or hot conditions, allow it to adjust to normal room temperatures before use.
• Only use accessories specified by the manufacturer.
• When left unused for a long period of time, remove the power plug from the outlet.
• Always handle the unit with care. Avoid dropping and strong impacts.
• Do not leave the Scanner within the reach of children.

Environmental Information:
Discarded electrical and electronic appliances are recyclable and should be separated from the household waste. Please actively support in conserving resources and protecting the environment by returning this appliance to the collection centers.

Package Contents 

Make sure the following items are included in this package. If any items are missing or damaged, contact the dealer where you purchased the scanner.

Bundled Driver and Applications:

• Scanner Driver and ViiScan Utility
• Event Utility
• ABBYY FineReader Engine
• Adobe Acrobat Reader
• User’s Manual

Scanner Parts

System Requirements

The following minimum system requirements are recommended to achieve the best performance from the scanner.

• Intel Core 2 Duo 2.4 GHz Processor or Higher
• DVD-ROM
• USB 2.0 Jack
• At least 2GB RMB (Recommended 4GB)
• 2GB Available HDD Space
• Microsoft® Windows® 10、8.1、8、7、Vista、 XP(SP3), 32 Bit or 64 Bit

NOTE:  The scanning software performance will be determined by the specifications of your computer. The higher specification computer will bring better performance.

Driver and Applications:

• Scanner Driver and ViiScan Utility
  ViiScan is a driver for controlling your scanner, enabling a variety of scan settings. It also allows you to start either as a standalone application or by using another third-party TWAIN-compliant application. See page 10 for more details.
• Event Utility
  This application allows you to change your scanner button to another Scan To function and configure with various settings through the settings dialog, such as scanning to Folder/PDF/Email/Print, creating text OCR,, or opening scans with a specified application. See page 23 for more details.
• ABBYY FineReader Engine
  This program allows for converting the scanned file into an editable text format when using the Scan To OCR (Optical Character Recognition) function of the Scanner.
• Adobe Acrobat Reader
  This application allows you to open the scanned data that is converted into PDF format using the Scan to PDF function of the Scanner. For the detailed information on this application, see the “Help” file integrated within this application.

Installation

Installing the software

NOTE: Do NOT connect the scanner to the computer before installing the software. You must install the scanner driver first, then connect the scanner to the computer.

1. Insert the Installation disk into the drive of the computer, then execute [Setup.exe] from the disk.
2. For Windows 10/8.1/8/7/Vista if the [User Account Control]    screen appears, click [Yes] to start installation.

3. Select a preferred language for the user interface, then click [OK].

   

4. Click [Easy Installation]. If you want to reinstall only specific software that you have previously uninstalled, select [Custom Installation] and specify the software.
5. Click [Install] and follow the instructions on the screen to complete the installation.

6. Click [Finish] to exit the program when the installation is completed successfully!

   

Connecting the Scanner:

NOTE: Only use the USB cable and the power adapter supplied with the scanner. Use of other cables may lead to a malfunction.

1. Connect the supplied Power Adapter to the scanner’s DC IN port, and plug the other end into a power outlet.

   

2. Connect the supplied USB Cable to the scanner’s USB Port and the other end to the computer.

   

3. Press and hold [POWER] to turn on the scanner until the Power LED lights up in blue.

   

4. The [Installing Device] window will appear when the scanner is turned on for the first time.

   

5. Please wait until the driver is finished being configured and the [Installing Device] window disappears.

   

NOTE: 

• To turn off the power, press and hold  [POWER] for a while until the Power LED turns off.
• The scanner will auto power off after no operation for 15 minutes.

Maintenance 

Cleaning the Flatbed Glass

1. Use a clean, lint-free cloth moistened with some isopropyl rubbing alcohol (95%) to clean the flatbed glass.  NOTE: Never spray the cleaner directly onto the Scanner.

   

2. Hold the scanner lid at a 90-degree angle so it stands straight up.

   

3. Wipe the entire surface of the flatbed glass.

   

4. Close the scanner lid when cleaning is finished.

   

Troubleshooting

Scanner lights indicate an error: 
Scanner displays red light.

• Make sure the scanner is connected to your computer properly.
• Make sure that if the scanner is disconnected, turn off the scanner and turn it on again.
• Make sure the scanner driver is installed and it appears in "Device Manager" correctly.

Scanner non-stop flashing green light.

•  Long-press press power button until it turns off, power and turn it on again.
• Restart the scanning software.
• If this does not solve the problem, unplug and replug the power adapter, then turn it on again.

Problems starting scanning:
Cannot scan using the button.

• Make sure the USB cable and power cable are securely connected to the scanner and the computer.
• Make sure the "Event Utility" software is installed correctly.
• Make sure "Event Utility" is started in the system tray correctly.
• Make sure the scanner driver is installed and it appears in "Device Manager" correctly.
• Make sure the scanner is turned on.

Cannot scan using ViiScan.

• Ensure the USB cable and power cable are securely connected to both the scanner and the computer.
• Make sure the scanner is turned on.
• Make sure the scanner driver is installed and it appears in "Device Manager" correctly.
• Make sure that if you are using "Event Utility" software, if yes, please stop using it, then start ViiScan again.

Cannot scan using TWAIN.

• If you are using TWAIN-compliant applications, make sure that the correct scanner is selected as the scanner.
• If you still can not scan with TWAIN-compliant applications, please reinstall again driver and then try again.
• If you are using 32-bit Adobe Photoshop, make sure you have installed the TWAIN Plug-in.
• TWAIN is not supported in Adobe Photoshop when it's run in 64-bit mode. If you need a scanning solution when you run Adobe Photoshop in 64-bit mode, use the WIA (Windows Image Acquisition) interface for your scanner.

Troubleshooting (Continued)

Scanned image problems:
Appear dirt and spots in the scanned image.

• Clean the scanner glass. See page 37 for more details.
• Do not press with too much force on the original or the document cover. If you press with too much force, blurring, smudges, and spots may occur.

Appear moiré patterns in the scanned image.

• If the original is a printed document, moiré patterns may appear in the scanned image.
• Go to the Image Processing Settings tab in ViiScan or Event Utility to check "Descreening," then scan again.

Scanning problems:
Cannot preview thumbnail in ViiScan.

• When placing multiple originals on the scanner glass, make sure there is a gap of at least 20 mm (0.8 inch) between the originals.
• Make sure the original is placed straight.

Cannot perform 1200/2400 dpi scanning.

• The supplied Event Utility software only provides scanning resolution omaximum of of  600dpi.
• If you want to scan in a higher resolution image, you can scan within the ViiScan program or via TWAIN-compliant applications.

Cannot scan the correct area on the scanner glass.

• Make sure the original is placed correctly and align the position arrow mark.

Cannot save the file in the folder.

• Check if the folder specified in the Settings exists. If not, specify a different folder.
• Check if you have the available hard drive space in your computer to save the scanned files.

Cannot use the Scan to Email function.

• Make sure your email application has been installed and your email account is configured.
• If the file size of the scanned file exceeds the attachment size limit set at your mail server, the files will unablelbto be unable to be sent send.

Cannot use the Scan to Print function.

• Make sure your printer driver is installed and the printer is connected to the computer.
• Make sure the printer is turned on.

Cannot use the Scan to Application function.

• Make sure the application used can support opening the file format you select in the Settings.

Scanning speed is very slow.

• Scanning takes longer than usual when you scan at high resolution and large size.
• Set a lower resolution in the Settings to prioritize the scanning speed.
• When applying "Descreening," it may slow down the scanning process.

The file size is too big.

• Compress the file into a smaller size using the File Compression slider.
• Set a lower resolution in the Settings.

Uninstalling and installing drivers or applications:
Uninstall your scanner driver and applications.
You may need to uninstall and then reinstall your scanner driver and applications to solve certain problems, or if you upgrade your operating system. 

1. Exit all running applications and disconnect the scanner from your computer.
2. Right-click on the  Start button and then select "Programs & Features". (e.g., Windows 10)
3. Select the application or driver that you want to uninstall.
4. Follow the instructions in the preceding procedure to uninstall an application or driver.

NOTE: When reinstalling the scanner driver, please replug the scanner USB cable again and wait until the scanner device is be configured successfully.

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Pros & Cons

Pros:

• High-quality scans: Excellent resolution and color reproduction.
• Large scanning bed: Accommodates A3-sized documents and thicker items.
• Compact design: Fits well in most workspaces.
• Easy setup: Simple installation process with clear instructions.
• Affordable: Competitive pricing for its features.

Cons:

• Slow scanning speed: Scanning large documents can take some time.
• No wireless connectivity: Limited to USB connection.
• Bulky lid: May require additional space when raised.

Customer Reviews

Customers have praised the Mustek A3 Flatbed Scanner S1200 Plus for its excellent image quality and ease of use. Many have found it to be a reliable tool for both professional and personal scanning needs. However, some users have noted that the scanning speed could be faster and that the lack of wireless connectivity is a minor inconvenience.

Common complaints include occasional software glitches and the need for periodic cleaning to maintain optimal performance.