Phomemo Shipping Label Printer PM246 User Guide

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Introduction of Phomemo Shipping Label Printer PM246

The Phomemo Shipping Label Printer PM246 is a multifunctional and highly efficient thermal label printer specifically built for small enterprises and home offices. The PM246 printer is capable of producing a wide range of labels, such as shipping, barcode, and address labels. It provides consistent and dependable performance, with a maximum print width of 4.25 inches and a resolution of 203 dpi. This printer guarantees effortless setup and use due to its user-friendly USB interface and compatibility with both Windows and Mac operating systems. The PM246 is optimal for optimizing your labeling chores, providing high-quality, lucid prints rapidly and effectively.

Package Contents

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Machine Components

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Detailed Specifications

The PM246 has several key features that make it stand out from its competitors. It supports a wide range of label sizes, from 1" x 2" up to 4" x 6", and is compatible with Windows, Mac, and Linux operating systems. The printer also features a high-resolution print quality of up to 203 dpi, ensuring clear and legible labels every time. Additionally, the PM246 has a fast print speed of up to 4 inches per second, making it ideal for high-volume label printing. Other specifications include a USB 2.0 interface, a built-in label peeler, and a compact design that makes it easy to store and transport.

Printer Setup

  1. Connect the Power Source Safely
    1. First, attach the power cord to the adapter.
    2. Next, insert the adapter cable into the machine and ensure the printer is OFF.
    3. Finally, connect the cord to the power source.

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  2. Connect the USB Cable
  3. Turn on the Power

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WARNING: Do not disconnect from the power line, when the printer is on. This may easily damage the printer and data may be lost.

  1. Use the power adapter provided to maintain the working life of the machine and avoid damage.
  2. Wait at least 5 sec after shutdown before tu ring it on again, to avoid damage to the printer.

NOTE: After turning off the machine, the power light will remain on for 2-3 sec.

Description

Label printers like the phomemo Shipping Label Printer PM246 are solid and can be used for a lot of different tasks. It works with many operating systems, which makes it a great choice for businesses of all sizes. Its small size and high-resolution printing quality also make it a great choice for people who need to print labels often. It can print quickly and can fit a lot of different label sizes, so the PM246 can easily print any label you need.

Install the Driver & Set as Default Printer

ATTENTION: Before installation, please ensure the printer is connected and turned on.

For Mac

  1. Download the driver from the website (www.phomemo.com) and follow the prompts.

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  2. Set as default printer:

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    • Click on 7.png Apple menu.
    • Go to "System Preferences".
    • Select "Printer & Scanners".
    • Click "+" to set up a printer.
    • Choose "Label Printer".
    • Click "Add".
    • Set "Label Printer" as the default printer.

For Windows

Download the driver from the website (www.phomemo.com) and follow the prompts.

Set as default printer

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  • Click on "START".
  • Go to "Devices and Printers".
  • Right-click on "Label Printer".
  • Set as default printer.

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Prepare Before Use Phomemo Shipping Label Printer PM246

  1. Adjust the paper guide; insert the label; ensure it is straight and smooth; make sure the label is automatically caught by the printer. 

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ATTENTION: Print side should be facing up.

Automatic Identification of the Label Size

  1. Press the Feed Button and hold it for 3 seconds, then release. The printer will move the label back and forth to determine the gap size and other properties of your label.
  2. When the label is positioned at the tear-off point, printing can begin.

Feed Button Mode

Desired ActionExecution Steps
Printout Test PagePrinter must be OFF. Press and hold the Feed Button while turning the printer on.
Automatic Label IdentificationInsert label. Press and hold the Feed Button for 3 sec. (Power must be ON)
Restore Factory SettingOpen the Cover. Press and hold the Feed Button for 10 sec. (Power must be ON)
Skip a LabelPress the Feed Button while the printer is standby (i.e., nothing is being printed).
Pause PrintingPress the Feed Button while printing.
Resume PrintingPress the Feed Button to resume printing.

Dealing with Paper Jams

  1. Turn off the printer and allow it to cool down.
  2. Open the Cover (See the picture below). Check for any residue on the Printhead. Clean it of residue and use the alcohol pads to clean the Printhead and Platen Roller. (Any 70% alcohol pad would work.)
  3. Close the Cover securely, after it is dry. Firmly press the Cover to confirm that it has been completely closed, then you can print.

NOTE: For poor print quality issues, visit the website www.phomemo.com.

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WARNING: After printing, the Printhead generates high temperature; take care to avoid burns.

What the Status Buzzer is Telling You

BuzzerPrinter StatusTroubleshooting
2 "Beeps"Motor errorReturn the printer to an authorized reseller.
3 "Beeps"Paper shortageBe sure the printer paper is loaded correctly.
5 "Beeps"The Printhead is overheatedAllow the printer to cool, once cool, it will automatically resume printing.
6 "Beeps"Cover is not closedCheck that the Cover is completely closed.
7 "Beeps"Wrong media tracking: used the label has no gapsBe sure the label type and computer settings are the same.
8 "Beeps"Wrong media tracking: used the label has no black lineSee automatic identification of label.

NOTE: It is not necessary to turn off the printer for these errors. After troubleshooting, it should continue to work and not have lost the print data.

Setup Guide

Making the phomemo Shipping Label Printer PM246 work is a simple process. First, use the USB cord that came with the printer to connect it to your computer. Next, put in the printer driver, which you can get from the phomemo website. After setting up the driver, you can choose the PM246 as your usual label printer and start making labels. The built-in label peeler makes it easy to take labels off the roll, and the printer's small size lets you store it where it's useful.

Safety Notices

  1. Do not touch the Printhead. The Printhead can become very hot after printing labels.
  2. Do not bend the power cord excessively or place objects on the cord.
  3. Do not use the printer if you find any irregularities as these could result in fire or electrocution.
  4. Keep the printer out of reach of children.
  5. Use only approved accessories and do not try to disassemble or repair the unit by yourself.
  6. Keep the printer away from water and other objects that could penetrate the components.
  7. Unplug the printer when it is not in use for long periods.

Support

  1. Your Label Printer is covered by a one-year warranty.
  2. In the unlikely event that you experience any issues with your printer, please contact Phomemo priority customer service through the website to promptly receive troubleshooting tips or a replacement (www.phomemo.com).
  3. For any questions and/or suggestions, please message on the website www.phomemo.com.
  4. For how-to videos, parts, and full warranty details, please visit www.phomemo.com.

Useful Tips

  1. To ensure optimal print quality, use the original factory power adapter.
  2. Avoid poor quality paper which causes excessive wear on the printer. This will cause overheating which can damage the printer.
  3. Regularly, or when the print is unclear, clean the Printhead to ensure high-quality print results.
  4. Run the automatic label identification whenever the label is changing.
  5. If poor quality paper is used, ensure that the Printhead is cleaned. If the print quality is still poor, adjust the print density on the computer. (There are 0-15 levels of Darkness.)
  6. The printer will automatically catch the label while inserting the label. Anytime the printer will automatically check the label. Opening and closing the cover will cause a waste of paper.
  7. Insert the printer into the same USB port on your computer every time. This will avoid creating duplicate copies of the printer in your operating system.

Troubleshooting

There are several things you can try to fix any problems you are having with the Phomemo Shipping Label Printer PM246. Before you do anything else, make sure the printer is properly hooked to your computer and that the driver is set up correctly. If the problem still happens, try setting the printer back to its original settings. If you're still having issues, you can get more help from phomemo's customer service team.

Pros & Cons

Pros

High-resolution print quality

Fast print speed

Compatible with multiple operating systems

Wide range of label sizes supported

Compact and portable design

Cons

  • No wireless connectivity option
  • May be overkill for occasional label printing needs

Faqs

How do I first set up my Phomemo PM246 printer?

Take the printer out of the box, plug it into a power outlet and your computer via USB, put the thermal labels on it, and get the tools you need from the Phomemo website. To finish setting up, follow the steps shown on the screen.

What kinds of stickers can the Phomemo PM246 print?

The Phomemo PM246 is made to print 4x6-inch shipping labels, but it can also print labels that are 1.57 to 4.3 inches wide, so it can be used for a variety of label sizes.

Can I connect the Phomemo PM246 to a Mac?

In fact, the Phomemo PM246 works with both Windows and Mac computers. Make sure you get the right drivers from the Phomemo website for your OS system.

The Phomemo PM246 needs labels. How do I put them in?

Open the top cover. Put the label roll on the spindle. Run the labels through the guides. Close the top cover. The printer will find the labels and set the right settings on its own.

How do I clean the print head on the Phomemo PM246?

To clean the print head gently, use an ethyl alcohol-free cloth. Before you clean the printer, make sure it is turned off and cool.

Why isn't my Phomemo PM246 writing right? What should I do?

Make sure the labels are loaded correctly, check that the labels are aligned correctly, clean the print head, and make sure the right drivers are installed. If the problems don't go away, call Phomemo support.

What is the best way to change the print density on the Phomemo PM246?

To change the print density, go to the printer settings menu in the Phomemo app or on your computer. When you lower the density, the picture gets lighter, and when you raise it, it gets darker.

How do I make the code on my Phomemo PM246 more up to date?

To update your printer, go to the Phomemo website, download the latest firmware, and then follow the on-screen directions. Make sure that the printer is linked to your computer while the update is running.

How do I print a test page on the Phomemo PM246?

Place the labels on the printer, turn it on, and press and hold the feed button until a test page prints. This helps you see if the printer is working right.

Does the Phomemo PM246 work with cell phones?

The Phomemo PM246 is mostly made to work with computers. But with some Bluetooth-enabled types, you can use the Phomemo app on your phone to print from anywhere.

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