Rollo Logistics Label Printer User Guide | Specs & Setup

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Introduction of Rollo Logistics Label Printer

The Rollo Logistics Label Printer is a game-changer in the world of shipping and logistics. This compact and efficient printer is designed to print high-quality, thermal shipping labels quickly and easily. With an estimated price of $200 and a launching date set for late 2022, this printer is perfect for small businesses, e-commerce sellers, and anyone who needs to print shipping labels regularly.

SPECIFICATIONS

  • Method: Direct Thermal
  • Resolution: 203 dpi
  • Max Printing Speed: 150 mm/s
  • Paper Width: 48-108 mm
  • Paper Thickness: 0.08-0.2 mm
  • Power Adapter: 24 V / 2A
  • Printing Life: TPH 100 Km
  • Operating Environment
    • Temperature: -10 to 50 °C
    • Humidity: 10-90% (non condensing)
  • Storage Environment
    • Temperature: -40 to 80 °C
    • Humidity: 5-95% (non condensing)
  • Connection: USB
  • Weight 2.20 lbs / 1 kg
  • Dimensions: W 75 mm * D 195 mm * H 85mm

OVERVIEW

Congratulations on your purchase of Rollo. Rollo is engineered for real-time and batch label printing to streamline your shipping process. Rollo is a thermal printer and does not require any ink or toner. Prints will be made by instantly heating compatible labels. Please take a moment to thoroughly review this user guide as incorrect operation may result in damage to your printer or injury.

WARNING: Printer head (TPH) may be very hot. Please do not touch the printer head or parts around it after printing. 

Front View

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Rear View

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QUICK SETUP VIDEO

Recommended: Watch the short setup video at: https://www.rollo.com/setup 

Rollo is a very capable printer. You can create barcodes, shipping labels, name badges, and labels of all sizes. Please take a few short moments to review the How-To Video. It will guide you to setup Rollo in a way that best fits your needs.

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QUICK START

  1. Ensure the printer is OFF
  2. Connect the power cable

    rollo_logistics_label_printer-quick_start.png
  3. Connect the USB cable
  4. Turn the power ON

    quick_start-rollo_logistics_label_printer.png

DRIVER INSTALLATION

LATEST DRIVER
For the latest driver, please visit https://www.rollo.com/setup-usb/ 

Please run the downloaded software from the web address indicated above and follow the prompt to complete installation.

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WINDOWS SETUP PRINTING

  1. Open Your Printer Page 
    In your control panel, open the printer page, and right click on your newly installed printer “Rollo Printer” and choose “Printing Preferences.” 
  2. Go to the Advanced Setting
    Click on the “Advanced...” button. 

    rollo_logistics_label_printer-windows_setup_printing.png
  3. Set the Paper Size
    Choose the size of your label from the drop down menu. Save your settings and continue to the label setup. 

    rollo_will_start_-rollo_logistics_label_printer-windows.png

MAC SETUP PRINTING

  1. Open Your Printers Page
    In System Preferences, open Printers & Scanners, and click on the “+” button to add a new printer.  
  2. Select Software
    Highlight Thermal Printer and choose “Select Software” under “Use” drop-down menu. Search for Rollo Printer and click on Ok / Add. 

    rollo_logistics_label_printe-.png
  3. Set the Paper Size
    When printing your file, please ensure “Paper Size” is set correctly for your label. The most common size is 4” x 6” (100mm x 150mm).

    rollo_will_start_-rollo_logistics_label_printer-mac_setup.png

Detailed Description

The Rollo Logistics Label Printer is a compact, thermal label printer that can print labels up to 4 x 6 inches in size. It is compatible with all major shipping carriers, including USPS, UPS, FedEx, and DHL, and can print labels for all the most popular shipping platforms, such as Shopify, Etsy, and eBay. The printer is easy to set up and use, with a simple plug-and-play design that requires no drivers or software. It also features a built-in cutter, so you can easily cut your labels to the perfect size.

LABEL SETUP

Rollo is capable of working with many labels. Your printer needs to learn your label properties prior to its first use. To initiate automatic label identification, please follow these steps

  1. Turn the printer OFF
  2. Press the side release button to open the cover

    rollo_logistics_label_printer-label_setup.png
  3. Load your label and make sure the guides are flush against the label with no gap.

    label_setup-rollo_logistics_label_printer.png
  4. Carefully close the cover.
  5. Turn the power ON and wait 5 seconds until the printer is initialized.

    label_setup_carefully_close_-rollo_logistics_label_printer.png
  6. Press and hold the feeder button until you hear one beep.
  7. Rollo will start automatic label identification.

    label_setup_rollo_will_start_-rollo_logistics_label_printer.png

MAINTENANCE

Rollo Logistics Label Printer Steps

  1. Turn the printer off, remove the power cord, and open the cover.
  2. Wait until the printer head cools down. The printer head can be very hot after printing.
  3. Completely clean printer head using an alcohol swap (not water).
  4. Wait until the alcohol has completely vaporized, then close the cover.
  5. Connect the power cord and print a test page to check if it is clean. 

NOTICE

  • Ensure power is off when performing maintenance.
  • Do not touch or scratch the printer head surface, roller, or sensors.
  • Avoid gas, acetone, or other organic solvents.

PRO TIPS

  1. Anytime you change your label, run the automatic label identification.
  2. Press the circle feeder button on the printer to skip a blank label.
  3. To run a self-test, press and hold the feeder button until you hear two short beeps. 
  4. Avoid poor quality labels as they can damage the printer.
  5. Regularly clean the printer head. 
  6. If paper is jammed, turn off the printer, and allow the printer head to cool down. Open the cover and ensure that the rubber is clean. If dirty, use alcohol to clean. Allow the area to dry off before turning the printer on. 
  7. Insert Rollo into the same USB port on your computer every time. This will avoid creating duplicate copies of the printer in your operating system.

Rollo Logistics Label Printer LED STATUS

LightDescriptionTroubleshoot
GreenNormal operation 
Flashing GreenPrinter head is overheatedPrinter will automatically resume once the printer head has cooled down.
Flashing Red (every 2 seconds)Paper shortageBe sure that the printer paper is loaded correctly. You may need to run automatic label identification.
Flashing Red (twice every second)Cover is not closedCheck that the cover is completely closed.

SAFETY NOTICES

  • The printer head can become very hot after printing labels. Do not touch the printer head. 
  • Do not bend the power cord excessively or place objects on the cord. 
  • Do not use the printer if you find any irregularities as these could result in fire or electrocution.
  • Keep the printer out of reach of children
  • Use only approved accessories and do not try to disassemble, repair the unit by yourself
  • Keep the printer away from water and other objects that could penetrate the components
  • Please unplug the printer when it is not in use for long periods 

Troubleshooting

While the Rollo Logistics Label Printer is a reliable and efficient machine, there are a few common issues that you may encounter. Here are some solutions to help you troubleshoot:

  • Label Jam: If your labels are jamming, make sure that you are using the correct label size and that the labels are loaded properly.
  • Poor Print Quality: If your prints are coming out blurry or faded, make sure that the printer is clean and that the ribbon is not worn out. You may also need to adjust the print settings in your software.
  • Connectivity Issues: If you are having trouble connecting the printer to your computer, make sure that the printer is properly plugged in and that the drivers are installed correctly. You may also need to check your firewall or network settings.

Pros & Cons Rollo Logistics Label Printer

Pros

  • Compact and easy to use
  • Compatible with all major shipping carriers and platforms
  • Built-in cutter for easy label cutting
  • High-quality thermal printing for sharp and clear labels
  • Affordable price point

Cons

  • May not be suitable for larger businesses with high-volume printing needs
  • Only compatible with thermal labels
  • Limited to 4 x 6 inch label size

Customer Reviews 

Customers love the Rollo Logistics Label Printer for its ease of use, compatibility with major shipping carriers, and high-quality thermal printing. However, some have noted that the printer can be a bit slow when printing large batches of labels. Overall, the Rollo Logistics Label Printer is a reliable and affordable solution for small businesses and e-commerce sellers.

Faqs

What is the Rollo Logistics Label Printer?

The Rollo Logistics Label Printer is a high-speed label printer that supports direct thermal printing technology, eliminating the need for ink or toner.

What type of labels can I use with the Rollo Logistics Label Printer?

The Rollo Logistics Label Printer is compatible with any direct thermal label, including free UPS labels, as well as any size of label with a width of up to 4.1 inches.

How do I set up my Rollo Logistics Label Printer?

To set up Rollo Logistics Label Printer , install the Rollo driver on your computer, connect the printer via USB, and load labels following the user manual's instructions.

Can the Rollo Logistics Label Printer work with my Mac or PC?

Yes, Rollo Logistics Label Printer is compatible with both Windows and macOS operating systems.

How do I calibrate my Rollo Logistics Label Printer for label size?

To calibrate your Rollo Logistics Label Printer, press and hold the top circular button on the printer until it beeps and then release it. The printer will measure and feed a few labels to determine the correct label size.

What should I do if my Rollo Logistics Label Printer is overheating?

If Rollo Logistics Label Printer is overheating, it will automatically pause printing. Allow the printer to cool down before resuming printing.

Why is my Rollo Logistics Label Printer flashing red every 2 seconds?

Rollo Logistics Label Printer indicates a paper shortage. Make sure the label roll is loaded correctly, and run the automatic label identification process.

Can I Rollo Logistics Label Printer from my smartphone or tablet?

Currently, the Rollo printer does not support printing directly from smartphones or tablets.

How do I clean my Rollo Logistics Label Printer?

Rollo Logistics Label Printer Use a soft cloth to wipe down the exterior. For the interior and thermal print head, use a cleaning pen designed for thermal printers.

What shipping platforms are compatible with the Rollo Logistics Label Printer?

The Rollo Logistics Label Printer works with a variety of shipping platforms, including but not limited to ShipStation, Shopify, Etsy, eBay, FedEx, UPS, and USPS.

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