Silicon Motion Dual Display USB-C Hub SM768 User Guide

cover-image

Content

Introduction

The USB 3.0 hub uses Silicon Motion's SM768 USB display / docking station SoC, which can work with 2 up to 4K UHD+ 1080P monitors through USB port. It's perfect for laptops to extend 2 external monitors in MST mode on macOS, Intel or Apple Silicon M1/M2 MacBook devices. 

NOTE: Before using the HDMI function,the driver needs to be installed manually. You can download the driver here: www.siliconmotion.com/downloads/

The hub is priced at approximately $99.

Overview

DELL-.UC0224-Dual-Display-USB-C-Hub-fig-1
  1. USB A 3.0
  2. USB A to USB C Adapter
  3. USBA 2.0 port
  4. DELL-.UC0224-Dual-Display-USB-C-Hub-fig-121
  5. DELL-.UC0224-Dual-Display-USB-C-Hub-fig-122

Specifications

InterfaceSpecification
USB 3.0To connect USB A or USB C computer
USB 2.0480 Mbps 5V/0.5A
14K@30hz/8bit (MAX)
21080p@60hz/48bit (MAX)

Description

Because of its lightweight and robust design, the Silicon Motion Dual Display USB-C Hub SM768 is convenient to take along. The hub's elegant metal shell goes well with any type of workstation. Because of its plug-and-play simplicity, complex software installations or settings are not required.

Users may increase productivity and multitasking skills by expanding their screen real estate with the dual display functionality. An SD card slot and USB-A ports make it easier to connect a variety of devices and peripherals. For online work and data transfers, a reliable and quick internet connection is essential, and the gigabit Ethernet port guarantees this.

How to install/uninstall the driver

Go to the page: http://www.siliconmotion.com/downloads/ 

According to your laptop system, download the correct driver.

MacOS

DELL-.UC0224-Dual-Display-USB-C-Hub-fig-2
  1. Double click the InstantView.dmg
  2. Drag “macOS InstantView” to Application folder

    DELL-.UC0224-Dual-Display-USB-C-Hub-fig-3
  3. Find the “macOS InstantView” in Launchpad and open it.
    • Using the “macOS InstantView” app for the first time and it will ask for the permission of Screen Recording.

      DELL-.UC0224-Dual-Display-USB-C-Hub-fig-4
  4. When you Click the Open System Preferences and find there is no tip, please follow those steps:
    • Operate Apple System Preferences > Security & Privacy > Privacy > Screen Recording.
    • Then Click the lock to make changes
    • Input the Password or Use the fingerprint to enter
    • Tick the “macOSInstantView.app”
  5. After installing the app, the menu bar will show an icon DELL-.UC0224-Dual-Display-USB-C-Hub-fig-5. Right Click it , there are some quick-setting menus, including the “Removing application”option. You can uninstall the driver via the option above when you don’t need it anymore.

Windows

DELL-.UC0224-Dual-Display-USB-C-Hub-fig-6
  1. Extract the downloaded file , double click the software package. then follow the setup and complete the installation.
  2. After installing the driver, you can extend 2 monitors.

    DELL-.UC0224-Dual-Display-USB-C-Hub-fig-7
  3. You can uninstall it by clicking “Settings > Apps > Apps & features > Silicon Motion USB Display Driver > Uninstall.

How to set up resolution and display mode

  • MacOS (Monterey): System Preferences > Displays > Display Settings.

    DELL-.UC0224-Dual-Display-USB-C-Hub-fig-8
    • Then you ncan change the display mode in “Use as” menu and will set up these setting like: Resolution/ColorProfile / Refresh Rate and Rotation.
  • Windows(Windows11): Start>System>Display

    DELL-.UC0224-Dual-Display-USB-C-Hub-fig-9
    • Set the Display mode, Resolution, Color Profile, Orientation and Refresh Rate in Advanced display.

Troubleshooting

Here are some typical problems and fixes for the Silicon Motion Dual Display USB-C Hub SM768 if you run across any:

  1. No Display Output: Verify that the hub is appropriately linked to your computer and that the monitors are connected to the hub. Verify that your computer's display settings are appropriate for the external displays.
  2. Verify the port compatibility of the USB devices and the quality of the cable. If required, restart both your computer and the hub.
  3. Make sure the hub and the router are both firmly attached to the Ethernet connection. If required, restart both the hub and your router.

To find out particular troubleshooting instructions and safety considerations, always consult the user handbook.

Dual Display USB-C Hub SM768 Pros & Cons

Pros

  • Support for two displays for increased efficiency
  • Several ways to connect (USB-A, Ethernet, SD card)
  • Small and light design
  • Plug-and-play capabilities
  • Power supply for charging devices of up to 60W

Cons

  • For twin monitors, limited to 30Hz at 4K resolution
  • No support for Thunderbolt 3
  • Possible incompatibilities with specific devices

Customer Reviews

The Silicon Motion Dual Display USB-C Hub SM768 has received high marks from users for its rich feature set and ease of use. Many have reported that being able to connect many displays and accessories greatly increases their productivity. Nevertheless, some users have complained about sporadic slowness in visual output and minor compatibility problems with specific computers.

Faqs

What is the maximum resolution supported by the Silicon?

Dual Display USB-C Hub supports up to two 4K@ 30Hz or one 5K@ 30Hz display. This makes it ideal for users who need high-resolution displays for their work or entertainment.

Is the Silicon Display USB-C compatible with all USB-C devices?

The hub is compatible with devices that support Alternate Mode (DP Alt Mode). However, it may not work with all USB-C devices due to variations in implementation. Always check compatibility before purchase.

Can I use the Silicon Motion Dual Display USB-C Hub SM768 with my Mac?

Hub is compatible with Macs that support and DP Alt Mode. However, ensure your Mac model supports these features before purchasing the hub.

How do I troubleshoot if my external monitors are not recognized by the hub?

First, ensure that the monitors are properly connected to the hub and that the hub is correctly connected to your computer. Check your computer's display settings to ensure the external monitors are recognized and set up correctly. If issues persist, restart both the hub and your computer.

Why is Silicon Motion Dual Display USB-C Hub SM768 not working

Please make sure the USB Hub has installed the correct driver according to theinstruction. Because this USB 3.0 Hub is not using the USB C DP alt mode function, so it can’t plug&paly.

Is there any software required to use this hub?

The hub is generally plug-and-play, but in some cases, you may need to install drivers or software provided by the manufacturer for optimal performance.

Can it work on other old USB A 3.0 laptops?

As long as you can download the driver for the corresponding system, it will work.

Can I use this hub with my tablet or smartphone?

While the Silicon Motion Dual Display USB-C Hub SM768 is technically compatible with any device supporting USB-C and DP Alt Mode, its primary use case is with laptops and desktops due to its feature set and power requirements.

How do I ensure stable video output from the Dual Display USB-C Hub SM768?

To ensure stable video output, use high-quality cables and ensure that all connections are secure. Also, make sure your computer's graphics card can handle the resolution and number of displays you are using.

Keypad Digital Deadbolt

Recumbent Bike R616

Leave a Comment

Name

Email

Comment