Setup: Smartthings Security Hub User Guide

Overview

The ADT Security Hub is the central touchscreen controller for a compatible home security system. It manages intrusion detectors, life-safety alarms, system codes, status notifications, test routines, and optional ADT professional monitoring.

It is designed for households that need one local control point for arming and disarming security devices. Compatible intrusion equipment includes ADT Door and Window Detectors and ADT Motion Detectors. Compatible life-safety equipment includes ADT Smoke Alarms, Carbon Monoxide Alarms, and Water Leak Detectors.

Without professional monitoring, the hub can sound its local alarm but does not contact ADT. With an optional ADT professional monitoring service, qualifying alarms are reported to ADT for response under the terms of that service.

Specifications

• Product: ADT Security Hub
• Reference part number: 10016958BX1
• Supported security standards: UL 985, UL 1023, and UL 1610
• Maximum user codes: Up to 98 unique codes in addition to the Master User Code
• Exit delay: 60 seconds when arming Away mode
• Entry delay: 30 seconds for designated entry and exit doors
• Local alarm duration: Four minutes unless a correct user code is entered sooner
• Emergency controls: Panic, Fire, and Emergency options on the touchscreen
• Communication backup: LTE cellular backup module, which can be replaced through the System Settings menu when required

Detailed Description

The hub uses a touchscreen to present security controls, warnings, user-code management, system settings, messages, and diagnostic tests. The physical Home button wakes the display and returns to the Home screen. Its color communicates the current system state.

The Emergency button provides access to manually initiated Panic, Fire, and Emergency notifications. It requires an optional ADT professional monitoring service. The emergency control is available when its indicator is white and flashes while an emergency alarm is in progress.

Intrusion detectors are active only while the security system is armed. Life-safety detectors remain active and monitored by the hub whether or not intrusion protection is armed.

Home Button Indicators

• No light: The system is not ready to arm because one or more protected doors or windows are open.
• Green: The system is ready to arm and all protected doors and windows are closed.
• Flashing green: The system is ready to arm, but the home is experiencing a power outage.
• Flashing orange: A protected door or window is open and a power outage is present.
• Red: The system is armed.
• Flashing red: The system is armed and an alarm has been triggered.

Emergency Button Indicators

• No light: Emergency notification is unavailable.
• White: The emergency control is ready for use.
• Flashing white: An emergency alarm is active.

System Icons

Icons at the top of the touchscreen can show power connection, backup-battery status, sound settings, screen dimming, and incoming messages. A crossed-out sound setting turns off system sounds while leaving the siren active.

Safety

• Install ADT Smoke Alarms and Carbon Monoxide Alarms according to all applicable national, regional, and local requirements.
• If smoke or flames are present, warn everyone by calling out that there is a fire and evacuate immediately.
• Move to a safe location and call emergency services from outside the premises.
• Do not re-enter a fire-affected property until emergency officials determine that it is safe.
• For a critical carbon monoxide alarm, open a door or window if possible, evacuate everyone, and move to fresh air immediately.
• Do not return indoors after a carbon monoxide event until emergency officials declare the property safe.
• Maintain and practice a household escape plan so every occupant knows how to leave during a fire.

Setup and Operation

Arming in Stay Mode

Use Arm Stay when people or large pets will remain inside. This mode arms ADT Door and Window Detectors but leaves ADT Motion Detectors unarmed. Opening a protected door or window activates the alarm.

Arming in Away Mode

Use Arm Away when everyone is leaving. This mode arms both door and window detectors and motion detectors. Pressing Arm Away begins a 60-second exit countdown.

Use Silence to mute the countdown if needed. Use Disarm to cancel the countdown and leave the system unarmed.

Bypassing an Open Detector

If protected doors or windows are open, the Security Hub displays the sensors that are not ready. Close the openings to clear the warning, or select Bypass All and enter a user code.

A bypassed sensor does not protect its door or window. It will not trigger the siren, notify ADT, or send a smartphone alert for an intrusion. Bypassed sensors return to normal operation the next time the alarm system is armed.

Disarming

Select Disarm and enter a valid user code. When Away mode is active, disarm the system within 30 seconds of entering through a protected entry area. When Stay mode is active, disarm before leaving through a protected door.

Quick Exit temporarily disarms protected doors and starts a 60-second exit countdown. The system then re-arms after the countdown.

Intrusion Response

A motion detector or a door or window detector that is not designated as an entry point activates the siren immediately. The siren sounds for four minutes or until a correct user code is entered.

A designated entry door starts a 30-second entry delay. Enter a correct user code before the countdown ends to prevent the siren from activating.

If a detector activates the alarm more than once during one arming session, that detector may be bypassed for the next eight hours or until the system is manually re-armed. This feature helps reduce repeated false alarms, but the bypassed detector provides no protection during that period.

Manually Notifying ADT

Press the Emergency button to display the Panic, Fire, and Emergency controls. Press and hold the selected control for two seconds. The hub then sends the notification to ADT when an eligible professional monitoring service is active.

The two-stage action helps reduce accidental emergency reports: first press the physical Emergency button, then press and hold the selected touchscreen option.

Life-Safety Events

Smoke and Carbon Monoxide Alarms remain active even when intrusion protection is disarmed. When smoke or extreme temperature is detected, the alarm device sounds and the hub siren sounds for four minutes or until a correct user code cancels it. A monitored system also reports the event to ADT.

A critical carbon monoxide condition lasting more than two minutes activates the Carbon Monoxide Alarm and the hub siren. Evacuate, obtain fresh air, and contact emergency services from a safe location.

When an ADT Water Leak Detector senses water, it sends a message to the hub. Unlike the other listed detectors, the water-leak device cannot communicate with the hub during a power or internet outage.

Security Codes

Master User Code

The Master User Code provides access to System Settings. The factory default is 1111, and it should be changed after setup. The Master User Code must be different from every User Code.

1. Open System Settings from the Home screen.
2. Enter the current Master User Code.
3. Select Users.
4. Choose the edit control beside Master User.
5. Choose the edit control beside Code.
6. Enter the new code and select Next.
7. Enter the new code again, then select Done.
8. Press the Home button to return to the Home screen.

Adding a User Code

1. Open System Settings and enter the Master User Code.
2. Select Users, then Add User.
3. Enter the person’s name and select Next.
4. Enter a unique user code and select Next.
5. Enter the code again for confirmation and select Done.
6. Press the Home button to return to the Home screen.

Every User Code must be unique and cannot match the Master User Code. User Codes are valid at all times by default.

Scheduling a User Code

1. Open System Settings and enter the Master User Code.
2. Select Users.
3. Select the edit control beside the desired user.
4. Scroll to Add Schedule.
5. Choose Recurring, Date, or Date Range.
6. Set the permitted days and times.
7. Confirm the schedule, then press the Home button.

System Settings

• Sounds: Adjust keypad tones, voice and chime responses, and system-response sounds. The hub siren volume cannot be changed.
• Screens: Adjust screen brightness, set the time before the display enters sleep mode, or deactivate the touchscreen for 30 seconds while cleaning it.
• System Tests: Run diagnostic tests for the hub, detectors, and alarms.
• Cell Radio Swap: Use this setting when the LTE cellular backup module needs replacement.

Testing and Maintenance

Perform a local test weekly to confirm that the hub, detectors, and alarms operate correctly.

1. Open System Settings from the Home screen.
2. Enter the Master User Code.
3. Select Walk Test.
4. Select Sensors Test and follow the on-screen instructions.
5. Select Console Test and follow the on-screen instructions.
6. Tap the displayed exit control or press the Home button to leave Test Mode.

If a detector fails the Sensors Test, verify that it has been installed correctly before running the test again. Keep the QR codes supplied with the detectors and alarms for future reference.

Troubleshooting

The System Will Not Arm

Check the Home button color and review the touchscreen warning. A protected door or window may be open. Close the opening, or bypass the affected detector only when you accept that it will not provide protection during that arming session.

The Alarm Has Activated

Enter a correct user code to disarm the system. For an Away-mode entry, act within the 30-second entry delay. If a monitored system reports an alarm, follow the monitoring operator’s instructions and confirm a false alarm when applicable.

A Detector Fails the Walk Test

Check the detector’s installation and repeat the Sensors Test. A failed detector should not be treated as protective until it passes testing.

The Touchscreen Needs Cleaning

Use the screen setting that temporarily deactivates the touchscreen for 30 seconds. This prevents unintended selections while the display is being cleaned.

The Water Leak Detector Does Not Report

Check whether the home has lost power or internet connectivity. The ADT Water Leak Detector cannot communicate with the hub during either type of outage.

Transferring the Hub

Before giving the ADT Security Hub to another person, erase the existing settings and address any professional monitoring arrangement associated with the system. The new user should complete setup with their own security codes and detectors.

Pros & Cons

Pros

• Combines intrusion and life-safety control in one touchscreen hub.
• Provides separate Stay and Away arming modes.
• Supports up to 98 individual User Codes with optional schedules.
• Includes local walk testing for sensors, alarms, and the console.
• Offers dedicated Panic, Fire, and Emergency controls when professional monitoring is active.

Cons

• Professional monitoring is required for the hub to notify ADT.
• Bypassed or repeatedly faulting detectors do not provide protection.
• The water-leak device cannot communicate with the hub during a power or internet outage.
• The siren volume cannot be adjusted through System Settings.