Introduction

For those who suffer from chronic eye strain or fatigue, the revolutionary Bob and Brad Eye Massager KS-3700B is a godsend. Famous physical therapists Bob and Brad created an eye massager to help with tired eyes and headaches brought on by staring at a screen for too long. It helps you unwind and get a better night's rest with adjustable heat and intensity levels. Adding this device to your wellness routine is a wise investment, considering its price tag of $79.99.

Specifications

The Bob and Brad Eye Massager KS-3700B comes with several key features that make it an excellent choice for eye care:

An outstanding option for eye care is the Bob and Brad Eye Massager KS-3700B, which comes with several important features:
Modern Massage Technology: Uses pulsing, rolling, and kneading motions to simulate a real massage.
Relax the muscles surrounding your eyes using the heat function.
You can adjust the massage's intensity to a level that's comfortable for you.
Design for Portability: Small and lightweight, it's perfect for taking with you wherever you go.
For portability and economy, it is powered by a rechargeable battery.
Different Needs and Preferences Can Be Satisfied by the Multiple Massage Modes Offered.

Important Safety Instructions

Please read all the contents of this manual and operate the product accord- ing to the instructions.
DANGER – To reduce the risk of electric shock:

Always unplug the charger from the electrical outlet after charging the device.
Never use pins or other metallic fasteners on this product.

WARNING – To reduce the risk of fire, electric shock, or injury to persons:

Please consult your doctor before use if you are:
- Children under 8
- Pregnant women
- Allergic to leather material
- People with brain conditions or any mental disorders
- People who have undergone eye surgeries or have eye conditions, such as glaucoma, cataract, or retinal detachment
- People with swelling or wounds around the eye area
- People who have concerns over health If you feel unwell or have any unusual discomfort, please stop using the device immediately.
Children, disabled people, and the elderly should only use this product when properly supervised.
There is a heating function in this device, therefore, people who are not sensitive to heat should take extra care about using it.
The product is intended for personal use; it is not intended to replace medical care or medical devices.
Remove glasses, contact lenses, hairpins, hair accessories, among others, before using the device.
Start the eye massager AFTER putting it on, in order to avoid damage to the airbaa due to over pressure.
You must have your eyes closed while massaging.
Do not use the device for more than 20 minutes each time.
DO NOT disassemble the product.
DO NOT impact or squeeze its interior lithium battery or expose it to ire.
DO NOT use if the battery has been immersed in water.
DO NOT use in high temperatures or humid environments. Avoid direct exposure to the sun.
Only use the charger (DC 5V 1A-2A, not included) to recharge the device.
Avoid contact with sharp objects.
Do not use the device while driving or walking.
Do not use the device while charging.
Do not use the device with wet hands.
Never operate this device if it is not working properly, has been damaged, or dropped into water.
Do not use the device if, while the battery is in use or charging, it emits an odor, gives off excessive heat, or shows signs of deformation.
Do not operate under a blanket or pillow. Excessive heating can occur and cause fire, electric shock, or injury to persons.

SAVE THESE INSTRUCTIONS

Bob and Brad Eye Massager KS-3700B Specifications

Product Name: Eye Massager
Model: KS-3700B
Input: 5V – 1A
Rated Voltage: 5V.-
Rated Power: 5W
Timer: 15 Minutes
Product Weight: 0.8lb
Product Size: L8.1 x W3.8 x H1.4 inch
Battery Capacity: 1100mAh
Charging Time : 2-3 hrs

Package Contents

1 x BOB AND BRAD Eye Massager
1 x Type-C USB Cable
1 x Storage Bag
1 x User Manual
1 x Quick Guide Card

Product Structure

Description

Affordability and effectiveness were paramount in the creation of the Bob and Brad KS-3700B Eye Massager. To make sure it fits well for the majority of users, the device has padded, soft cushions that go around the eyes. The controls are designed to be user-friendly, so users can quickly and easily change the intensity and move between several massage modes. To further alleviate stress and exhaustion, the heat feature warms the region surrounding the eyes.
The device's construction is first-rate, so it will last a long time and be simple to clean. You can easily carry it with you anywhere thanks to the included travel case.

Using the Product

Wearing the device

Remove glasses, contact lenses, hairpins, hair accessories, among others, before using the device.
Make sure the device is turned off. Do NOT turn on the eye massager before putting it on, in order to avoid damage to the airbags due to over pressure.
Wear the device and ensure it fits your eyes properly. Adjust the elastic band to the most comfortable and secured position.
Press and hold the power button for about 2 seconds to turn on the eye massager.

Attention
It is NOT recommended to use the device for more than 20 minutes at a time.

Operation Instruction

Press and hold the Power button for about 2 seconds to turn on/off the device. Mode 1 (Air Pressure + Heat + Music) will be activated by default.
Short press again to cycle through the following modes. Audio voice will confirm each mode change.
Short press to cycle through Soft Pressure (Default)/Moderate
Pressure/Strong Pressure/No Pressure.
Long press to turn on/off the BT connection.
Short press to cycle through High Heat/Low Heat (Default)/No Temperature.
Long press to turn off the heating function.
Short press the button to adjust the music volume: Medium Volume
(Default)/Maximum Volume/No Volume/Low Volume
Long press the button to change the built-in music tracks:
Piano-The Meditation–Soft Rain-Stream Running

Wireless/ BT Music

BT Paring Name: Bob and Brad EYE MASSAGER
BT Connection: Turn on your smartphone’s BT. Search and connect to “Bob and Brad EYE MASSAGER” to play your own music on the device. Once paired successfully, the device will be automatically connected to BT when it is turned on each time.
Note: After BT connection, the device will not play built-in music. Long press the Volume button to play the next song.
BT Disconnection: Long press the Air Pressure button to turn on/off the BT connection.

15-Minute Auto-off Timer
The timer will automatically shut the device off after 15 minutes of continuous use (the duration of one massage cycle).

Charging the device

The device comes partially charged. Please fully charge it before first use.

Low Battery Alarm
When the device is in low battery, the power indicator will flash red slowly and is accompanied by an alert notification “Low power, please charge.” It will automatically shut off if the battery runs out.

Charging
Charge the device using the Type-C cable and a DC 5V 1A-2A mobile charger (not included). The indicator will remain solid red while the device is being charged.

Note:

The device will not work while being charged.
It takes about 2-3 hours to fully charge the device. Once charging is complete, the power indicator will remain solid blue.
If the charging current or voltage is less than 5V/1A, charging time will be longer.

Setup Guide

KS-3700B Eye Massager is easy to use; just follow these steps:

Use the included USB cord to charge the device completely.
Make sure the massager's pads are in a comfortable position and place it over your closed eyelids.
Launch the massager into action by powering it on and then adjusting the buttons to your liking.
Using the plus and minus buttons, you can adjust the intensity to your desire.
If you'd like to add some extra relaxation, you can turn on the heat feature.
Usually, a massage will last around ten to fifteen minutes, so take your time and relax.

Cleaning and Maintenance

Turn off the device before cleaning it. Use a soft cotton cloth dampened with mild detergent to wipe it clean.
Do not spray water on the device or submerge it in water or any other liquid.
Do not expose the device to direct sunlight or high temperature. If the device has not been used for over 3 months, please recharge it before use.
Do not disassemble the device by yourself. Otherwise, it may cause damage and void the manufacturer’s warranty.
Battery life can vary by application and/or operating conditions. To prolong its lifespan, if the device will not be used for a long period, please fully charge it before storing it. Then, please keep it powered off and charge it
every two months.

Troubleshooting Guide

Problem

Cause

Solution

There is a mechanical or air sound coming from the device.

Normal sound of air inflation or airpressure.

No action required.

The device turns off automatically. / The device does not turn on./ Buttons are not responsive. / Air pressure is weak.

Low battery
Built-in 15mins auto-off timer is activated.

Charge the device.
Turn on the device again.

The device cannot be charged.

Using other types of charging cables
Using improper charger with its voltage not as indicated
Low batteryprotection is triggered due to a prolonged period of not being charged.

Use the Type-C charging cable.
Use the DC 5V 1A-2A chargeronly.
Contact BOB AND BRAD after-sales service team.

No heat

A mode without the heat function is selected.
Built-in heat protection is triggered due to excessive use.
"Low Heat" mode is selected and not as much heat can be felt as in the High Heat mode.

Select a mode with the heat function.
Turn it off for a while to cool down.
Press Heat Button to choose a more suitable setting.

No air pressure

1.A mode without the air pressure functionis selected.

2."No Pressure" mode is selected.

Select a mode with

the air pressure function.

Press Air Pressure Button to choose Soft Pressure/Moderate Pressure/Strong Pressure/No Pressure.

1. Press the Volume

No broadcast or music

Volume level is low or volume levelis at no volume.
Heat Only mode is selected, in which broadcast or music will be disabled.

Button to adjust volume level. If BT is connected to play your own music, please check first if the volume on the phone is too low. Then, please check if the phone is playing music.

2.Do not choose the Heat Only mode if you need voice broadcast or music.

Guarantee

This product comes with a one-year warranty from the date of purchase.

Pros & Cons

Pros

Effective in reducing eye fatigue and stress.
Portable and easy to use.
Adjustable intensity and multiple massage modes.
Affordable price point.
Rechargeable battery for convenience.

Cons

May not fit comfortably for all face shapes and sizes.
Some users may find the heat function too intense.
Limited availability in some regions.

Customer Reviews

Customers have generally praised the Bob and Brad Eye Massager for its effectiveness in relieving eye strain. Many users appreciate its portability and the various massage modes available. However, some users have noted that the fit can be somewhat inconsistent, and a few have found the heat function too intense.

Common complaints

Include issues with the device's fit for larger or smaller face shapes and occasional battery life inconsistencies.

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