Introduction

The Toshiba Air Digital Indoor Unit RAV-SM564MUT-E is a high-efficiency air conditioning solution designed for optimal climate control in residential and commercial spaces. It features advanced inverter technology, ensuring energy savings while maintaining comfortable temperatures year-round. The unit integrates seamlessly with modern smart home systems, allowing for remote operation and precise temperature management. Pricing for this model typically starts around $1,200, depending on the retailer and any ongoing promotions.

Generic Denomination: Air Conditioner

Definition of Qualified Installer or Qualified Service Person
The air conditioner must be installed, maintained, repaired and removed by a qualified installer or qualified service person. When any of these jobs is to be done, ask a qualified installer or qualified service person to do them for you.
A qualified installer or qualified service person is an agent who has the qualifications and knowledge described in the table below.

Agent

Qualifications and knowledge which the agent must have

Qualified installer

• The qualified installer is a person who installs, maintains, relocates and removes the air conditioners made by Toshiba Carrier Corporation. He or she has been trained to install, maintain, relocate and remove the air conditioners made by Toshiba Carrier Corporation or, alternatively, he or she has been instructed in such operations by an individual or individuals who have been trained and is thus thoroughly acquainted with the knowledge related to these operations.

• The qualified installer who is allowed to do the electrical work involved in installation, relocation and removal has the qualifications pertaining to this electrical work as stipulated by the local laws and regulations, and he or she is a person who has been trained in matters relating to electrical work on the air conditioners made by Toshiba Carrier Corporation or, alternatively, he or she has been instructed in such matters by an individual or individuals who have been trained and is thus thoroughly acquainted with the knowledge related to this work.

• The qualified installer who is allowed to do the refrigerant handling and piping work involved in installation, relocation and removal has the qualifications pertaining to this refrigerant handling and piping work as stipulated by the local laws and regulations, and he or she is a person who has been trained in matters relating to refrigerant handling and piping work on the air conditioners made by Toshiba Carrier Corporation or, alternatively, he or she has been instructed in such matters by an individual or individuals who have been trained and is thus thoroughly acquainted with the knowledge related to this work.

• The qualified installer who is allowed to work at heights has been trained in matters relating to working at heights with the air conditioners made by Toshiba Carrier Corporation or, alternatively, he or she has been instructed in such matters by an individual or individuals who have been trained and is thus thoroughly acquainted with the knowledge related to this work.

Qualified service person

• The qualified service person is a person who installs, repairs, maintains, relocates and removes the air conditioners made by Toshiba Carrier Corporation. He or she has been trained to install, repair, maintain, relocate and remove the air conditioners made by Toshiba Carrier Corporation or, alternatively, he or she has been instructed in such operations by an individual or individuals who have been trained and is thus thoroughly acquainted with the knowledge related to these operations.

• The qualified service person who is allowed to do the electrical work involved in installation, repair, relocation and removal has the qualifications pertaining to this electrical work as stipulated by the local laws and regulations, and he or she is a person who has been trained in matters relating to electrical work on the air conditioners made by Toshiba Carrier Corporation or, alternatively, he or she has been instructed in such matters by an individual or individuals who have been trained and is thus thoroughly acquainted with the knowledge related to this work.

• The qualified service person who is allowed to do the refrigerant handling and piping work involved in installation, repair, relocation and removal has the qualifications pertaining to this refrigerant handling and piping work as stipulated by the local laws and regulations, and he or she is a person who has been trained in matters relating to refrigerant handling and piping work on the air conditioners made by Toshiba Carrier Corporation or, alternatively, he or she has been instructed in such matters by an individual or individuals who have been trained and is thus thoroughly acquainted with the knowledge related to this work.

• The qualified service person who is allowed to work at heights has been trained in matters relating to working at heights with the air conditioners made by Toshiba Carrier Corporation or, alternatively, he or she has been instructed in such matters by an individual or individuals who have been trained and is thus thoroughly acquainted with the knowledge related to this work.

Information on the transportation, handling and storage of the carton

Examples of indications on the carton

Part Names

Indoor unit

Outdoor unit
(The design varies depending on the outdoor unit. The following illustration shows an example.)

outdoor_unit_toshiba_air_digital_indoor_unit_rav-sm564mut-e.png

Wired Remote Controller

This remote controller can control the operation of up to 8 indoor units.

Display section
In the display illustration below all the icons are shown. When the unit is in operation, only relevant icons will be displayed.

When the leak breaker is turned on for the first time, flashes on the display part of the remote controller.
While this icon is flashing, the model is being automatically confirmed.Wait till icon has disappeared to use the remote controller.

Operation mode
The selected operation mode is displayed.
Error display
Displayed while the protective device works or a error occurs.
SETTING display
Displayed during setup of the timer or other settings.
TEST run display
Displayed during a test run.
Timer display
When an error occurs, error code is displayed.
Timer mode display
The selected timer mode is displayed.
Louver position display
Displays louver position.
Swing display
Displayed during up / down movement of the louver.
Filter display
Reminder to clean the air filter.
Fan speed display
The selected fan speed mode is displayed.
Set temperature display
The selected set temperature is displayed.
Power saving mode display
Limits compressor speed (capacity) to save energy.
UNIT No. display
Displays the number of the indoor unit selected. Also displays error code of indoor and outdoor units.
Central control display
Displayed when the air conditioner is used under the central control in combination with a central control remote controller.
In case the remote controller is disabled by the central control system, flashes.
The button operation is not accepted. Even when ON / OFF, MODE, or TEMP. the button is pushed, and the button operation is not accepted. (Settings made by the remote controller vary with the central control mode.
Remote controller sensor display
Displayed while the sensor of the remote controller is used.
Pre-heat display
Displayed when the heating mode is energized or the defrost cycle is initiated.
While this icon is displayed, the indoor fan stops.
No function display
Displayed when the function requested is not available on that model.
Self clean operation display
Displayed during self clean operation to dry the indoor heat exchanger.
Service display
Operation ready display
This display appears on some models.

display_section_of_toshiba_air_digital_indoor_unit_rav-sm564mut-e.png

Specifications

Model	Sound power level (dBA)		Weight (Kg) Main unit (Ceiling panel)
Model	Cooling	Heating	Weight (Kg) Main unit (Ceiling panel)
RAV-SM304MUT-E	*	*	16(3)
RAV-SM404MUT-E	*	*	16(3)
RAV-SM454MUT-E	*	*	16(3)
RAV-SM564MUT-E	*	*	16(3)

* Under 70 dBA

Description

The Toshiba Air Digital Indoor Unit RAV-SM564MUT-E boasts a sleek and modern design that complements any interior decor. Its compact size makes it easy to install in various locations, including walls and ceilings. The unit features a user-friendly interface with a digital display and remote control, allowing for easy operation and adjustment of settings.

The indoor unit is built with high-quality materials to ensure durability and long-term performance. It also includes advanced sensors that monitor and adjust the cooling output based on the room's temperature and humidity levels, ensuring optimal comfort and energy efficiency.

Operation Section

Push each button to select a desired operation.

The control saves commands in memory and after the initial setting, there is no need for any additional settings unless changes are desired. The air conditioner can be operated by pushing the button.

operation_section_toshiba_air_digital_indoor_unit_rav-sm564mut-e.png

button (Temperature set button)
Adjusts the set point.
Select the desired set point by pushing TEMP. or TEMP. .
button (Timer set button)
Use to setup the timer.
button (Filter reset button)
Resets “” display after cleaning filter.
button (Test button)
Use only for service.
(During normal operation, do not use this button.)
button
When the button is pushed, the operation starts, and it stops by pushing the button again.
When the operation has stopped, the operation lamp and all the displays disappear.
Operation lamp
Green light illuminates when unit is on.
Although it flashes when operating the protection device or an error occurs.
button (Operation mode button)
Selects desired operation mode.
button (Fan speed button)
Selects the desired Fan speed.
button (Ventilation button)
Use when a power ventilation kit (locally procured) is connected.
If “” is displayed on the remote controller when this button is pushed, no vent kit connected.
button (Power save operation)
Use to initiate power saving mode.
button (Unit / Louver select button)
Selects a unit number (left) and louver number (right).
UNIT:
Selects an indoor unit when adjusting wind direction multiple indoor units are controlled with one remote controller.
LOUVER:
Selects a louver when setting wind direction adjustment independently.
button (Swing / Louver direction button)
Selects automatic swing or setting the louver direction.
OPTION:
Remote controller sensor
Usually the temperature sensor of the indoor unit senses the temperature. The temperature on the surrounding of the remote controller can also be sensed. For details, contact the dealer from which you have purchased the air conditioner.

Correct Usage

When the air conditioner is used for the first time or when the setting is changed, follow the steps below. Settings are saved in memory and are displayed anytime the unit is turned on by pushing the button.

Preparation

When the circuit breaker is turned on, the partition lines are displayed on the remote controller.
- After the circuit breaker is turned on, the remote controller does not accept any commands for approx. 1 minute, this is not a failure.

REQUIREMENT

When the air conditioner is re-powered after it has not been used for a long period, turn on the circuit breaker at least 12 hours before starting the air conditioner.

preparation_toshiba_air_digital_indoor_unit_rav-sm564mut-e.png

Start

Push button.
The operation lamp illuminates, and the operation starts.
Select an operation mode with the “” button.
One push of the button, and the display changes in the order shown below.
Select fan speed with the “” button.
One push of the button, and the display changes in the order shown below.
- When fan is in “ Auto”, fan speed is adjusted based on difference between set point and room temperature.
- In heating operation, if the room temperature is not heated sufficiently with speed “ Low” operation, select “ Med.” or “ High” operation.
- The temperature sensor detects the return air temperature at the indoor unit, which differs from the room temperature depending on the installation condition.
  Set point is a target of room temperature. (“Auto” is not selectable in the Fan mode.)
Select the set point temperature by pushing the “TEMP. ” or “TEMP. ” buttons.
Stop
Push button. The operation lamp goes off, and the operation stops. In the Cool, Dry, or Auto (cooling) mode, the fan runs for 10 minutes (or more) for self clean operation.

NOTE

Auto Changeover

When in Auto Mode, the unit selects the operating mode (cooling, heating or fan only) based on the user set point temperature.
If the Auto mode is uncomfortable, you can select the desired conditions manually.

Cooling

If there is a demand for cooling, unit will start approximately 1 minute after mode is selected.

Heating

If there is a demand for heating, unit will start approximately 3 to 5 minutes after the mode is selected.
After the heating operation has stopped, fan may continue to run for approx. 30 seconds.
When the room temperature reaches the set temperature, the outdoor unit stops and the indoor unit fan runs at extremely low speed.

During defrost operation, the fan stops so that cool air is not discharged. (“” Pre-heat is displayed.)
When restarting the operation after stop
When the unit is attempted to restart immediately after it was stopped, the unit can not start for approx. 3 minutes this is to protect the compressor.

8 °C Operation (For object pre-heating)

(SDI series 4 and DI series 4 (RAV-SP***4AT / RAV-SM***4AT) only)
The air conditioner can control the heating temperature to about 8 °C in the heating mode. The 8 °C heating operation requires settings with the wired remote controller. Ask the installer or dealer for the settings according to the installation manual of the indoor unit.

Start

Set the displayed temperature to 18 °C in the heating mode by pushing TEMP. button.
Set the displayed temperature to 8 °C by pushing TEMP. button for at least four seconds.

Stop

Set the displayed temperature to 18 °C by pushing TEMP. button.
- The air conditioner returns to the normal Heat mode. Select a desired temperature and operation mode.

NOTE

The discharged air temperature is lower than that in the normal heating operation.
The room temperature may not be heated evenly depending on the remote controller installation location.
The room temperature may not reach 8 °C depending on the room size or the installation conditions.
Setting for fan speed is available during the 8 °C heating operation.
The 8 °C heating operation is cancelled in the following cases.
When operation is stopped with button
When another operation mode is selected with button
When temperature setting or operation mode is changed or operation is started / stopped by the wireless remote controller or the central control remote controller.
When this operation mode is used, observe proper operating hours and periodic maintenance by service staff is recommended.

Timer Operation

Three timer modes are available: (Setting of up to 168 hours is enabled.)

Off timer: The unit stops when the set time is reached.
Repeat Off timer: The unit stops daily when the set time is reached.
On timer: The unit starts when the set time is reached.

timer_operation_toshiba_air_digital_indoor_unit_rav-sm564mut-e.png

Set

Push button.
The timer mode changes with every push of the button.
Push to select “set time”.
- With every push of button, the set time increases by 0.5 hr (30 minutes).
  - When setting a time more than 24 hours for timer operation, timer can be set in increments of 1 hr.
  - The maximum set time is 168 hr (7 days).
  - The remote control displays the set time with time (between 0.5 and 23.5 hours) (*1) or number of days and time (24 hours or more) (*2) as shown below.
- With every push of button, the set time decreases by 0.5 hr (30 minutes) (0.5 - 23.5 hours) or 1 hr (24 - 168 hours).
  Example of remote control display
Push button.
icon disappears and time display goes on, and or icon flashes.
(When On timer is activated, time and On timer are icons and other icons disappear.)
Cancel timer operation
Push button.
Timer icon disappears.

NOTE

When the operation stops after the timer reached the preset time, the Repeat Off timer resumes the operation by pushing button and stops the operation after the time of the timer has reached the set time.
When is pushed while the Off timer function of the air conditioner is active, the indication of the timer function disappears and then appears again after about 5 seconds.
This is due to normal processing of the remote controller

Setup Guide

To operate the Toshiba Air Digital Indoor Unit RAV-SM564MUT-E, follow these steps:

Ensure proper installation by a certified technician to avoid any safety hazards or performance issues.
Connect the indoor unit to the outdoor unit according to the manufacturer's instructions.
Power on the system using the main switch or remote control.
Set your desired temperature and fan speed using the remote control or the unit's interface.
For Wi-Fi connectivity, download the Toshiba air conditioning app and follow the pairing instructions.

Self Clean Mode

This function is provided to dry the inside of the indoor unit by the FAN operation after running the cooling / dry / AUTO (cooling) mode to keep the indoor unit clean.

The self clean time varies with the cooling / dry / Auto (cooling) operation time as follows.

Cooling / dry / Auto (cooling) operation time	self clean time
Less than 10 minutes	No self clean operation
10 minutes to less than 1 hour	1 hour
More than 1 hour	2 hours

“” is displayed on the remote controller during self clean operation.

To stop self clean forcibly, push button twice in succession.

CAUTION

The fan continues to run even after button is pushed to stop operation in some modes. This is normal because the self clean mode is in progress.
The louvers open slightly and are directed horizontally during self clean, and they close when the self clean is completed.
The operation lamp (LED) does not light during the self clean mode (function).
The self clean mode (function) cannot clean the room or remove the already existing mold and dust inside the indoor unit.
To cancel the self clean function, consult the dealer.

Maintenance

WARNING

Cleaning the air filter and other parts of the air filter involves dangerous work in high places, so be sure to have a qualified installer or qualified service person to do it.
Do not attempt it by yourself.
After the cooling or dry auto (cooling) operation has finished, the dry operation is performed and the fan starts running. When cleaning the unit, stop the drying operation forcibly and turn off the circuit breaker to avoid electric shock.

Cleaning air filters
Clogged air filters will reduce the cooling and heating performance.

cleaning_air_filters_toshiba_air_digital_indoor_unit_rav-sm564mut-e.png

If “” is displayed on the remote controller, clean the air filters.
When the cleaning of air filters has been completed, push button. “” disappears.

When the unit will not be used for a long time

Perform the fan operation for a couple of hours to dry inside.
Press on the remote controller to stop running, and turn off the circuit breaker.
Clean the air filters and reinstall them.

Before the cooling season

Clean the drain pan
Contact the dealer where you purchased the product.
(Drain does not work if the drain pan or vent is clogged. In some cases the drain may overflow and wet the wall or floor. Be sure to clean the drain pan before the cooling season.)

Check periodically

If the unit is used for a long time, parts may deteriorate and cause malfunction or bad drainage of dehumidified water depending on the heat, humidity, or dust.
In addition to the usual maintenance, it is recommended that you have the unit checked and maintained by the dealer where you purchased it.

NOTE

For environmental conservation, it is strongly recommended that the indoor and outdoor units of the air conditioner in use be cleaned and maintained regularly to ensure efficient operation of the air conditioner.
When the air conditioner is operated for a long time, periodic maintenance (once a year) is recommended.
Furthermore, regularly check the outdoor unit for rust and scratches, and remove them or apply rustproof treatment, if necessary.
As a general rule, when an indoor unit is operated for 8 hours or more daily, clean the indoor unit and outdoor unit at least once every 3 months. Ask a professional for this cleaning / maintenance work.
Such maintenance can extend the life of the product though it involves the owner’s expense.
Failure to clean the indoor and outdoor units regularly will result in poor performance, freezing, water leakage, and even compressor failure.

Maintenance List

Part	Unit	Check (visual / auditory)	Maintenance
Heat exchanger	Indoor / outdoor	Dust / dirt clogging, scratches	Wash the heat exchanger when it is clogged.
Fan motor	Indoor / outdoor	Sound	Take appropriate measures when abnormal sound is generated.
Filter	Indoor	Dust / dirt, breakage	• Wash the filter with water when it is contaminated. • Replace it when it is damaged.
Fan	Indoor	• Vibration, balance • Dust / dirt, appearance	• Replace the fan when vibration or balance is terrible. • Brush or wash the fan when it is contaminated.
Air intake / discharge grilles	Indoor / outdoor	Dust / dirt, scratches	Fix or replace them when they are deformed or damaged.
Drain pan	Indoor	Dust / dirt clogging, drain contamination	Clean the drain pan and check the downward slope for smooth drainage.
Ornamental panel, louvers	Indoor	Dust / dirt, scratches	Wash them when they are contaminated or apply repair coating.
Exterior	Outdoor	• Rust, peeling of insulator • Peeling / lift of coat	Apply repair coating.

Warning indications on the air conditioner unit

Warning indication

Description

WARNING

ELECTRICAL SHOCK HAZARD

Disconnect all remote electric power supplies before servicing.

ELECTRICAL SHOCK HAZARD

Disconnect all remote electric power supplies before servicing.

WARNING

Moving parts.

Do not operate unit with grille removed.

Stop the unit before the servicing.

Moving parts.

Do not operate unit with grille removed. Stop the unit before the servicing.

CAUTION

High temperature parts. You might get burned when removing this panel.

CAUTION

High temperature parts.

You might get burned when removing this panel.

CAUTION

Do not touch the aluminum fins of the unit.

Doing so may result in injury.

CAUTION

Do not touch the aluminum fins of the unit. Doing so may result in injury.

CAUTION

BURST HAZARD

Open the service valves before the operation, otherwise there might be the burst.

BURST HAZARD

Open the service valves before the operation, otherwise there might be the burst.

Precautions for Safety

The manufacturer shall not assume any liability for the damage caused by not observing the description of this manual.

WARNING

General

Carefully read Owner’s Manual before starting the air There are many important things to keep in mind for daily operation.
Ask for installation to be performed by the dealer or a Only a qualified installer (*1) is able to install an air conditioner. If a non-qualified person installs an air conditioner, it may result in problems such as fire, electric shock, injury, water leakage, noise and vibration.
Do not use any refrigerant different from the one specified for complement or Otherwise, abnormally high pressure may be generated in the refrigeration cycle, which may result in a failure or explosion of the product or an injury to your body.
Places where the operation sound of the outdoor unit may cause a (Especially at the boundary line with a neighbour, install the air conditioner while considering the noise.)

Transportation and storage

To transport the air conditioner, wear shoes with protective toe caps, protective gloves, and other protective clothing.
To transport the air conditioner, do not take hold of the bands around the packing You may injure yourself if the bands should break.
Before stacking the packing cartons for storage or transportation, heed the precautions written on the packing cartons. Failure to heed the precautions may cause the stac.
The air conditioner must be transported in stable If any part of the product broken, contact your dealer.
When the air conditioner must be transported by hand, carry it by two or more

Installation

Only a qualified installer(*1) or qualified service person(*1) is allowed to carry out the electrical work of the air conditioner. Under no circumstances must this work be done by an unqualified individual since failure to carry out the work properly may result in electric shocks and / or electrical.
After the installation work has been completed, have the installer explain about the circuit breaker In the event that trouble has occurred in the air conditioner, set the circuit breaker to the OFF position, and contact a service person.
If the unit is installed in a small room, take appropriate measures to prevent the refrigerant from exceeding the limit concentration even if it Consult the dealer from whom you purchased the air conditioner when you implement the measures. Accumulation of highly concentrated refrigerant may cause an oxygen deficiency accident.
Do not install the air conditioner in a location that may be subject to a risk of expire to a combustible If a combustible gas leaks and becomes concentrated around the unit, a fire may occur.
Use the company-specified products for the separately purchased Use of non-specified products may result in fire, electric shock, water leakage or other trouble. Have the installation performed by a professional.
Confirm that earthing is performed correctly

Operation

Before opening the intake grille of the indoor unit or service panel of the outdoor unit, set the circuit breaker to the OFF Failure to set the circuit breaker to the OFF position may result in electric shocks through contact with the interior parts. Only a qualified installer(*1) or qualified service person(*1) is allowed to remove the intake grille of the indoor unit or service panel of the outdoor unit and do the work required.
Inside the air conditioner are high-voltage areas and rotating parts. Due to the danger of electric shocks or of your fingers or physical objects becoming trapped in the rotating parts, do not remove service panel of the outdoor When work involving the removal of these parts is required, contact a qualified installer or a qualified service person.
Do not move or repair any unit by Since there is high voltage inside the unit, you may get electric shock when removing the cover and main unit.
Use of a stand more than 50 cm high to clean the filter of the indoor unit or to carry out other such jobs constitutes working at Due to the danger of falling off the stand and injuring yourself while working at heights, this kind of work should not be done by unqualified individuals. When this kind of work must be carried out, do not do it yourself but ask a qualified installer or a qualified service person to do it for you.
Do not touch the aluminum fin of the outdoor You may injure yourself if you do so. If the fin must be touched, do not touch it yourself but contact a qualified installer or a qualified service person.
Do not climb onto or place objects on top of the outdoor You may fall or the objects may fall off of the outdoor unit and result in injury.
Do not place any combustion appliance in a place where it is directly exposed to the wind of air conditioner, otherwise it may cause imperfect
When the air conditioner is operated with a combustion appliance in the same place, ventilate the room Poor ventilation causes oxygen shortage.
When the air conditioner is used in a closed room, sufficiently ventilate the Poor ventilation causes oxygen shortage.
Do not expose your body to cool air directly for a long time and do not cool yourself Doing so may result in deteriorated physical condition and ill health.
Do not insert your finger or a stick into the air intake.
Doing so may result injury as the fan is rotating at high speed inside the unit.
Consult the shop where you purchased the air conditioner if air conditioning (cooling and heating) is not performed properly as a refrigerant leakage may be the cause. Confirm the repair details with a qualified service person(*1) when the repair includes additional charging of the
Stop running the air conditioner and turn off the breaker before cleaning. Otherwise, injury may result as the fan is rotating at high speed inside the

Repairs

If there is any kind of trouble (such as when an error display has appeared, there is a smell of burning, abnormal sounds are heard, the air conditioner fails to cool or heat or water is leaking) has occurred in the air conditioner, do not touch the air conditioner yourself but set the circuit breaker to the OFF position, and contact a qualified service person. Take steps to ensure that the power will not be turned on (by marking “out of service” near the circuit breaker, for instance) until qualified service person arrives. Continuing to use the air conditioner in the trouble status may cause mechanical problems to escalate or result in electric shocks or other
If the fan grille is damaged, do not approach the outdoor unit but set the circuit breaker to the OFF position, and contact a qualified service person to have the repairs Do not set the circuit breaker to the ON position until the repairs are completed.
If there is a danger of the indoor unit’s falling, do not approach the indoor unit but set the circuit breaker to the OFF position, and contact a qualified installer or a qualified service person to refit the Do not set the circuit breaker to the ON position until the unit has been refitted.
If there is a danger of the outdoor unit’s toppling over, do not approach the outdoor unit but set the circuit breaker to the OFF position, and contact a qualified installer or a qualified service person to have the improvements or refitting done. Do not set the circuit breaker to the ON position until the improvements or refitting is completed.
Do not customize the Doing so may result in fire, electric shock or other trouble.

Relocation

When the air conditioner is to be relocated, do not relocate it yourself but contact a qualified installer or a qualified service Failure to relocate the air conditioner properly may result in electric shocks and / or a fire.

CAUTION

To disconnect the appliance from the mains supply.

This appliance must be connected to the mains by means of a switch with a contact separation of at least 3 mm.

The installation fuse (all types can be used) must be used for the power supply line of this air conditioner. Installation

Certainly lay the drain hose for perfect Improper drainage may cause flooding in the house and getting furniture wet.
Connect the air conditioner to an exclusive power supply of the rated voltage, otherwise the unit may break down or cause a
Confirm that the outdoor unit are fixed on the Otherwise, falling down of the units or other accidents may occur.

Operation

Do not use this air conditioner for special purpose such as preserving food, precision instruments, art objects, breeding animals, car,
Do not touch any switches with wet finger, otherwise you may get an electric
If the air conditioner will not be used for a considerably long time, turn off the main switch or the circuit breaker, for safety.
To make the air conditioner operate in its original performance, operate it within the range of the operating temperature specified in the Otherwise it may cause a malfunction, or water leak from the unit.
Prevent any liquid from falling into the remote Do not spill juice, water or any kind of liquid.
Do not wash the air conditioner. Doing so may result in electric
Check whether the installation base and other equipment have become deteriorated after being used for a long Leaving them such condition may result in the unit’s falling down and causing injury.
Do not leave flammable sprays or other flammable materials near the air conditioner, and do not spray flammable aerosol directly to the air conditioner. They may catch
Stop running the air conditioner and turn off the breaker before cleaning. Otherwise, injury may result as the fan is rotating at high speed inside the
Ask for cleaning of the air conditioner to be performed by the dealer
Cleaning the air conditioner in an improper manner may cause damage to plastic parts, insulation failure of electric parts or other parts, and result in a malfunction. In the worst case, it may result in water leakage, electric shock, smoke emission or fire.
Do not put a water container such as a vase on the unit
Water intrusion into the unit may occur and it may cause deterioration of electric insulation and result in electric shock.

Troubleshooting

Check the points described below before requesting repair.

Symptom

Cause

It is not a malfunction.

• White, misty, cold air or water comes out

Outdoor unit • Sometimes the noise of air leaking is heard.

• A noise is heard when the power is turned on.

• The fan of the outdoor unit is automatically stopped and defrosting is performed.

• The solenoid valve works when defrosting starts or stops.

• The outdoor unit is preparing for running.

• Sometimes a swishing is heard.

Indoor unit • A clacking sound is heard.

• Discharged air smells unusual.

• The fan continues running even after the unit operation is stopped.

• When the unit starts running, during operation, or immediately after the unit stops running, a sound such as water flowing may be heard, or the operation sound may become louder for a couple of minutes immediately after the unit starts running. This is the sound of the refrigerant flowing or the dehumidifier draining.

• This is a sound generated when the heat exchanger, etc. expands and contracts slightly due to temperature change.

• Various smells from the walls, carpet, clothes, cigarette, cosmetics, etc. adhere to the air conditioner.

• The fan keeps running to self clean operation the heat exchanger during drying.

• The unit does not run

• Has a blackout occurred?

• Has the circuit breaker blown?

• Has the protective device been activated? (The operation

indicator and on the remote controller are blinking.)

Check again.

The room does not cool down or warm up.

• Is the air intake or discharge of the outdoor unit clogged?

• Is a door or window open?

• Is the air filter clogged with dust?

• Is the air volume set to “Low”? Or is the operation mode set to “Fan”?

• Is the setup temperature appropriate?

If there is something unusual even after checking the above, stop running the unit, turn off the circuit breaker, and inform the dealer where you purchased the product of the product number and symptom. Do not attempt to repair the unit by yourself as doing so is dangerous. If the check indicator ( etc.) is displayed on the remote controller LCD, inform the dealer of its content as well.

If any of the following occur, stop running the unit immediately, turn off the circuit breaker, and contact the dealer where you purchased the product.

The switch does not work properly.
The circuit breaker often blows out.
You unintentionally put a foreign object or water inside.
The unit cannot be run even after the cause of the protective device activation is removed.
Other unusual conditions are found.

Confirmation and check

When an error occurred in the air conditioner, an error code and indoor UNIT No. appear on the display part of the remote controller.
The error code is only displayed during the operation.
If the display disappears, operate the air conditioner according to the following “Confirmation of error log” for confirmation.

Confirmation of error log

When an error occurred on the air conditioner, the error log can be confirmed with the following procedure. (The error log is stored in memory up to 4 errors.)
The log can be confirmed from both operating status and stop status.

When and buttons are pushed at the same time for 4 seconds or more, the following display appears.
If is displayed, the mode enters in the error log mode.
- [01: Order of error log] is displayed in CODE No..
- [Error code] is displayed in CHECK.
- [Indoor unit address in which an error occurred] is displayed in Unit No.
Every pushing of button used to set temperature, the error log stored in memory is displayed in order.
The numbers in CODE No. indicate CODE No. [01] (latest) → [04] (oldest).
REQUIREMENT
Do not push button because all the error log of the indoor unit will be deleted.
After confirmation, push button to return to the usual display.

Operations and Performance

Check before running

Check whether the earth wire is cut or disconnected.
Check whether the air filter is installed.
Turn on the circuit breaker 12 hours or more before starting operation.

3 minutes protection function

3-minutes protection function prevents the air conditioner from starting for initial 3 minutes after the main power switch / circuit breaker is turned on for re-starting the air conditioner.

Power failure
Power failure during operation will stop the unit completely.

To restart the operation, push the ON / OFF button on the remote controller.
Lightning or a wireless car telephone operating nearby may cause the unit to malfunction. Turn off the main power switch or circuit breaker and then turn them on again. Push the ON / OFF button on the remote controller to restart.

Defrosting operation
If the outdoor unit is frosted during the heating operation, defrosting starts automatically (for approximately 2 to 10 minutes) to maintain the heating capacity.

The fans in both indoor and outdoor units will stop during the defrosting operation.
During the defrosting operation, the defrosted water will be drained from the bottom plate of the outdoor unit.

Heating capacity

In the heating operation, the heat is absorbed from the outside and brought into the room. This way of heating is called heat pump system. When the outside temperature is too low, it is recommended to use another heating apparatus in combination with the air conditioner.

Protective device

Stops operation when the air-conditioner is overloaded.
If the protective device is activated, the unit stops running, and the operation indicator and check indicator on the remote controller blink.

If the protective device is activated

Turn off the circuit breaker and perform a checkup. Continued running may cause a malfunction.
Check whether the air filter is installed. If not, the heat exchanger may be clogged with dust and water leakage may occur.

During cooling

The air intake or discharge of the outdoor unit is clogged.
Strong wind continuously blows against the discharge of the outdoor unit.

During heating

The air filter is clogged with a large amount of dust.
The air intake or discharge of the indoor unit is clogged.

Do not turn off the circuit breaker

During the air-conditioning season, leave the circuit breaker turned on, and use the ON / OFF key on the remote controller.

Attention to snowfall and freeze on the outdoor unit

In snowy areas, the air intake and air discharge of the outdoor unit are often covered with snow or frozen up. If snow or freeze on the outdoor unit is left as it is, it may cause machine failure or poor warming.
In cold areas, pay attention to the drain hose so that it perfectly drains water without water remaining inside for freeze prevention. If water freezes in the drain hose or inside the outdoor unit, it may cause machine failure or poor warming.

Air conditioner operating conditions
For proper performance, operate the air conditioner under the following temperature conditions:

Cooling operation	Outdoor temperature : –15 °C to 43 °C (Dry bulb temp.)
	Room temperature : 21 °C to 32 °C (Dry bulb temp.), 15 °C to 24 °C (Wet bulb temp.)
	[CAUTION] Room relative humidity – less than 80 %. If the air conditioner operates in excess of this figure, the surface of the air conditioner may cause dewing.
Heating operation	Outdoor temperature : –15 °C to 15 °C (Wet bulb temp.)
Heating operation	Room temperature : 15 °C to 28 °C (Dry bulb temp.)

If air conditioner is used outside of the above conditions, safety protection may work.

Installation

Do not install the air conditioner in the following places
Do not install the air conditioner in any place within 1 m from a TV, stereo, or radio set. If the unit is installed in such place, noise transmitted from the air conditioner affects the operation of these appliances.
Do not install the air conditioner near a high frequency appliance (sewing machine or massager for business use, etc.), otherwise the air conditioner may malfunction.
Do not install the air conditioner in a humid or oily place, or in a place where steam, soot, or corrosive gas is generated.
Do not install the air conditioner in a salty place such as seaside area.
Do not install the air conditioner in a place where a great deal of machine oil is used.
Do not install the air conditioner in a place where it is usually exposed to strong wind such as in seaside area.
Do not install the air conditioner in a place where sulfurous gas generated such as in a spa.
Do not install the air conditioner in a vessel or mobile crane.
Do not install the air conditioner in an acidic or alkaline atmosphere (in a hot-spring area or near a chemicals factory, or in a place subject to combustion emissions). Corrosion may be generated on the aluminum fin and copper pipe of the heat exchanger.
Do not install the air conditioner near an obstacle (air vent, lighting equipment, etc.) that disturbs discharge air. (Turbulent airflow may reduce the performance or disable devices.)
Do not use the air conditioner for special purposes such as preserving food, precision instruments, or art objects, or where breeding animals or growing plants are kept.
(This may degrade the quality of preserved materials.)
Do not install the air conditioner over an object that must not get wet. (Condensation may drop from the indoor unit at a humidity of 80 % or more or when the drain port is clogged.)
Do not install the air conditioner in a place where an organic solvent is used.
Do not install the air conditioner near a door or window subject to humid outside air.
Condensation may form on the air conditioner.
Do not install the air conditioner in a place where special spray is used frequently.

Be careful with noise or vibrations

Do not install the air conditioner in a place where noise by outdoor unit or hot air from its air discharge annoys your neighbors.
Install the air conditioner on a solid and stable foundation so that it prevents transmission of resonating, operation noise and vibration.
If one indoor unit is operating, some sound may be audible from other indoor units that are not operating.

Pros & Cons

Pros

High energy efficiency with inverter technology.
Quiet operation suitable for all environments.
Advanced air filtration system for improved indoor air quality.
Wi-Fi connectivity for remote control and scheduling.
Durable construction with high-quality materials.

Cons

Higher initial cost compared to non-inverter models.
Requires professional installation which can add to the overall cost.
Some users may find the interface complex to navigate initially.

Customer Reviews

Customers have generally praised the Toshiba Air Digital Indoor Unit RAV-SM564MUT-E for its efficiency, quiet operation, and sleek design. Many have noted significant reductions in their energy bills and improved indoor air quality. However, some users have mentioned that the initial setup can be complex and that professional installation is necessary.

Common complaints include higher upfront costs and occasional connectivity issues with the Wi-Fi feature. Despite these, the overall satisfaction rate remains high among users who appreciate its performance and reliability.

Search Manuals in: rav-sm304mut-e

Read More