Introduction

The BN-LINK HBN Dual Outlet Smart Plug with With Individual Control is a smart home gadget that is both versatile and convenient. It gives you the ability to manage two electrical appliances independently of one another. The BN-LINK Smart app makes it simple to set up, and it is compatible with both Amazon Alexa and Google Assistant. This opens up the possibility of managing each outlet using voice commands or through your smartphone. This smart plug is designed for use inside, and it enables scheduling and timers for automatic control. This provides you with increased convenience and efficiency when it comes to managing the devices in your home.

Detailed Specifications

The bn-link HBN Dual Outlet Smart Plug With Individual Control has the following key features:

Compatible with Amazon Alexa and Google Assistant for voice control
Compact design that fits into any standard outlet
Supports 2.4GHz Wi-Fi networks
Remote control using the bn-link app (available for iOS and Android)
Schedule and timer functions for automatic on/off
Maximum load of 16A/3840W
Overload protection and surge protection
Working temperature: -10°C - 50°C
Warranty: 12 months

NOTE: Hold ON/OFF button for 5 seconds while it is plugged in to restore the factory setting if you want to erase the plug's current settings.

Indicator Light Status

Blue light blinks every 0.5 second - Easy Mode connection
Blue light blinks every 2 seconds - AP Mode connection
Red light - Power is ON
Blue light - Power is OFF

Parameter

125V 60Hz
15A/1875W Resistive
8A/1000W Tungsten
1/2 HP
Working Temp: -10 - 60°C
Wi-Fi Frequency: 2.4 GHz

Install the "Smart Life" App

Search for Smart Life App on App Store/Google Play Store, or just scan the QR code below to download. (For iPhone, you can use built-in camera to scan the QR code. For Android, you may need a barcode scanner to do that. Please confirm the App icon before downloading.)
You can also add this smart plug to Smart Life app directly if you already have it on your phone, it is compatible and works the same way.
Register an account and memorize the password, enter your email address or your phone number, then obtain a verification code to complete the registry.

Connect with Your Cellphone

Requirements: 2.4GHz Wi-Fi network

Please note

If you only have a 5GHz Wi-Fi router, you will not be able to complete the connection.
If you are using a dual Wi-Fi router and it broadcasts 2 Wi-Fi signals, make sure that your phone is connected to the 2.4GHz Wi-Fi signal, it should be the Wi-Fi signal next to "_5G".
If you are using a dual-band Wi-Fi router but it broadcasts only 1 Wi-Fi signal, you will have to manage your Wi-Fi router and change the settings to have 2.4GHz Wi-Fi.

For Easy Mode Connection

Blue indicator Light Blink Rapidly (Twice a second)
Confirm the smart plug is plugged into a live outlet
Open Smart Life app
Choose the "+" symbol, "Socket(wifi)"
Confirm the light status on your plug and follow the App guide. (If you don't see the blue light quickly blinking, press On/Off button to reset.)
Set a unique name for this smart plug, choose the room location.

AP Mode (Indicator light blinks once every 2 seconds)

If the Easy mode connection failed, please remove and install the smart plug into your power outlet again. When the indicator is blinking quickly, it is in Easy mode. Hold the power button for about 7 seconds to enter into AP mode. Once you see the indicator light slowly blinking (every 2 seconds), you can start to try the AP mode connection.

First, go back to the Add Device "+" interface. "Socket (Wifi). Then choose the "Other Mode" in the top right corner and choose AP Mode.
Make sure the indicator light is flashing slowly and confirm it in App.
Choose your 2.4G Wi-Fi and enter the password and confirm it in App.
Tap "Connect now" and choose Wi-Fi hotspot named "Smartlife-xxx", then go back to Smart Life application.
Wait till successful configuration and then tap "Completed".

Getting to Know Smart Life App

ON/OFF
Set schedule
Set countdown

Note: Edit the default names in this interface, for better management.

Create Automations/Groups

You can create certain scenes and groups on Smart Life App, it allows you to control different smart devices in different rooms at the same time.

Device Sharing

If you want to give others the permission to control your smart plug, you can authorize that by activating the device sharing function:

Go to the Smart Life app
Choose the device you want to share
Choose Edit Button
Choose shared devices
Add sharing
Enter his/her Smart Life account
Search and complete.

Description

The bn-link HBN Dual Outlet Smart Plug With Individual Control is a smart plug that allows you to control your appliances and devices from anywhere, using your smartphone. The plug fits easily into any standard outlet, and is compact enough to not block adjacent outlets. The plug is compatible with both 2.4GHz Wi-Fi networks and the bn-link app, available for both iOS and Android devices. With the app, you can remotely control the plug, set schedules and timers for automatic on/off, and monitor the power usage of your connected devices. The plug also features overload and surge protection, ensuring the safety of your connected devices. The plug is also compatible with Amazon Alexa and Google Assistant, allowing for voice control.

How to Connect with Amazon Alexa

Requirements

Amazon Alexa Device and Alexa App
The Smart Plug connected with Smart Life App
Smart Life App user ID and password.

Add Smart Life as a "Skill" for Alexa

Open Alexa app and choose Skills & Games
Search for Smart Life
ENABLE TO USE
Enter the Smart Life account
Authorize to use
Choose Smart Life. And then, the devices you added will sync to Alexa App. You can also ask Alexa to discover new devices for you at this moment.

How to ask Alexa to turn on/off Smart Plug

First, you will need to make sure the names for the plug are the same on the Alexa app and on the Smart Life app. If they are not the same, Alexa will not be able to identify the plug.

Things you can do with Alexa

Voice Control the smart plug
Remote Control the smart plug via Alexa App.
Add the smart plug to certain groups on Alexa App. You should make sure all the smart devices' names at your home are non-repetitive and recognizable for Alexa.

For other questions about Alexa, please find out with Amazon Alexa support page, or contact us for help directly by email.

Tips for using Alexa Voice Control

Please make sure the device name you set for the smart plug is unique and recognizable for Alexa voice assistant. You should make sure all the smart devices names at your home are non-repetitive and recognizable for Alexa. Voice assistant system needs the exact command to do the work.

How To Connect with Google Home

After you've connected the smart plugs with the Smart Life app successfully, you can start to link them to Google Home app:

Open Google Home app and find "Set up device"
Click "Works with Google"
Search Smart Life
Enter your Smart Life account
Authorize to use.

After that, you will see the smart plug at the home page of Google Home as "Linked to you", but you still haven't set the device name and assign a home or a room for it.

Now click the device that "Linked to you" or open "Works with Google" again to manage your linked devices, follow the steps below and set up the device names, rooms, and home for the smart plug, you won't be able to voice control it before you complete that.

Setup Guide

To set up the bn-link HBN Dual Outlet Smart Plug With Individual Control, follow these steps:

Plug the bn-link HBN Socket Plug Control into a standard outlet.
Download and open the bn-link app on your smartphone.
Create a new account or log in to your existing account.
Tap the "+" button in the app to add a new device.
Follow the on-screen instructions to connect the plug to your Wi-Fi network.
Once connected, you can remotely control the plug using the bn-link app.

Safety Information

This device is for indoor use only. Please keep the device dry and away from hot, humid, and/or other extreme environments. Please ensure that the appliance used with our plug is in compliance with our product's rating. Do not attempt to disassemble the device. Be aware of the safety risks and product damage done to the plug. This device meets UL94 V-0 flammability standard.

Troubleshooting

Q: Why did my phone connection fail?

You should try both Easy Mode and AP Mode, read page 5-page 11, make sure to follow the guide and try again.
Confirm your home Wi-Fi is 2.4GHz and that you've entered the correct password during the connection.
Remove & Install the smart plug to start again.
Contact the customer support team for assistance if you still have problems with the connection after following the steps above.

Q: Why can't I voice control the plug with my Alexa/Google?

Make sure the smart plug is connected successfully on the Smart Life app. Ensure that they are working well by testing to see if you can turn the plug on and off through the app.
Make sure the same account is linked on the Smart Life as a skill on Alexa/Google App.
Make sure your Alexa/Google device is working fine.
Check the device names that you set for this smart plug, it should be non-repetitive and recognizable for voice assistant. Also, please make sure your native language is available for Alexa. If you are still having trouble controlling our smart plug through voice control after following all instructions, do not hesitate to contact us for help.

Q: Do I need to set up the device again if I changed my router?
A: Yes, you must set up the smart plug again if there are any changes to the current Wi-Fi status. (i.e. changing the name of the Wi-Fi, changing the router/modem). There is no need to set the device up again if you are just changing the placement of the router in the same house.

Q: Why does it turn on/off or come offline surprisingly?
A: Make sure your connection to the Wi-Fi is not interrupted. Check to see if there were any timers/schedules set for the plug. If everything looks fine, reset the plug and install it again on the app. Email us at support@bn-link.com if the problem still persists.

Bn-link HBN Dual Outlet Smart Plug With Individual Control Warranty

30 days money-back guarantee: If you're not satisfied with this purchase, you can choose to refund this order within 30 days.
15 months warranty: The device was used in proper technical working condition. Failures and defects not from human errors. Risk of Damage: Not suitable for appliances that exceed 15A, be careful. Not covered if the device was found to be disassembled from use.

Pros & Cons

Pros

Allows for remote control of appliances and devices
Compatible with both 2.4GHz Wi-Fi networks and the bn-link app
compact design that fits into any standard outlet
Schedule and timer functions for automatic on/off
Overload and surge protection
Compatible with Amazon Alexa and Google Assistant for voice control

Cons

Only compatible with 2.4GHz Wi-Fi networks
Maximum load of 16A/3840W may not be suitable for all appliances
Only 12 months warranty

Customer Reviews

Customers have praised the Bn-link HBN Dual Outlet Smart Plug With Individual Control for its easy setup, compact design, and remote control capabilities. They also appreciate the schedule and timer functions, as well as the overload and surge protection. However, some customers have noted that the plug is only compatible with 2.4GHz Wi-Fi networks and that the maximum load of 16A/3840W may not be suitable for all appliances. Additionally, the warranty period is only 12 months

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