Introducing the Motorola Wi-Fi Video Baby Monitor EASE34-4

The Motorola Wi-Fi Video Baby Monitor EASE34-4 is a state-of-the-art monitoring system that allows parents to keep a close eye on their little ones from anywhere, anytime. With its high-definition video and two-way communication, this baby monitor ensures that you never miss a moment of your baby's activities. The monitor has an estimated price range of $150 to $200 and is now available for purchase.

Inside the Box

1 x Parent Unit
1 x Baby Unit (Camera)
2 x Power adapter (Parent Unit and Baby Unit)
1 x Quick Start Quide

In multi-camera packs, you will find one or more additional Camera Units with power adapters.

Motorola Wi-Fi Video Baby Monitor EASE34-4 Specifications

BABY UNIT

Specification	Detail
Frequency	2400 MHz to 2483.5 MHz
Image Sensor	color CMOS 2M Pixels
IR LED	8 pcs
Operating Temperature	41°F - 104°F
Power Adapter	Input: 100-240V AC, 50/60Hz, 300mA; Output: 5.0V DC, 1000mA

PARENT UNIT

Specification	Detail
Frequency	2400 MHz to 2483.5 MHz
Display	4.3” diagonal TFT LCD
Display Colors	16.7M color LCD
Brightness Control	5 steps
Volume Control	8 steps
Power Adapter	Input: 100-240V AC, 50/60Hz, 300mA; Output: 5.0V DC, 1000mA
WARNING	Use only with provided power supply.
Battery (built-in)	Lenovo (BL253) 3.8V, 2000mAh Lithium-Ion Polymer, rechargeable battery pack
WARNING	Do not attempt to replace the battery, but contact customer Service if it needs replacing.

Overview of the Parent Unit

motorola VM34 4.3 Inch Video Baby Monitor - fig 6

Display (LCD screen)
Parent Unit ON/OFF and Charging LED
Red when the parent unit is ON. Purple when electrical outlet connected. Blue when off and connected to electrical outlet.
Audio Level LEDs (Green, Green, Amber, Red, Red)
MENU button
Press to open / close the Menu options.
VIDEO ON/OFF button
Press to turn the LCD screen ON/OFF (Note: audio is maintained.)
Navigation button///
Move Up/Down/Right/Left menu options.
OK button
Power button
Press and Hold to turn the Parent Unit ON/OFF .
TALK button
Press and hold to speak to your baby.
Microphone
Antenna
RESET button (recessed – use small pin)
Speake
Power Socket
Stand

Parent Unit menu icons

	Signal Level (5 Levels)
	Night Vision Mode (Video also changes to Black/White).
	Talk Mode On.
	Indicates the screen off timer is set.
	Volume Level Control (8 Levels).
	No Baby Unit detected.
	Battery Level Indication (4 Levels).
	Zoom Level Control (1X, 2X).
	LCD Brightness Level Control (8 Levels).
	Lullaby Control (5 Song Selections).
	Alarm Setting (6h, 4h, 2h, OFF) On status bar, indicates alarm set, and when flashing, that alarm time has been reached or missed.
	Temperature scale select (°C/°F) Readings display in BLUE, but turn RED if > 29 °C / 84 °F or < 14 °C / 57 °F. Displays HH °C / °F if >36 °C / 97 °F. Displays LL °C / °F if < 1 °C / 34 °F.
	Camera Control (scan
	Set Screen Off Timer (Off , 5 mins, 30 mins, 60 mins).
	View multiple cameras on screen. Available when you have more than 1 Baby Unit (Camera).
	Information of Motorola Nursery App

Overview of Your Baby Unit

Infrared LEDs (x 8, for night vision)
Photo Sensor (Night Vision Mode)
Camera Lens
Power/Link indicator
High Sense Microphone
Speaker
PAIR button
Power Socket
Temperature Sensor

Important guidelines for installing your Video Baby Monitor

To use your Baby Unit and Parent Unit together, you must be able to establish a radio link between them, and the range will be affected by environmental conditions.
Any large metal object, like a refrigerator, a mirror, a filing cabinet, a metallic door or reinforced concrete, between the Baby Unit and Parent Unit may block the radio signal.
The signal strength may also be reduced by other solid structures, like walls, or by radio or electrical equipment, such as TVs, computers, cordless or mobile phones, fluorescent lights or dimmer switches.
Other 2.4GHz products, such as wireless networks (Wi-Fi routers), Bluetooth systems, microwave ovens or other Baby Monitors, may cause interference with this product, so keep the Baby Monitor at least 5ft (1.5m) away from these types of product, or switch them off if they appear to be causing interference.
If the signal is weak, try moving the Parent and/or the Baby Unit to different positions in the rooms.

Baby Monitor EASE34-4 Getting Started

Connecting the Power Supply for the Baby Unit

Insert the DC plug of the power adapter into the DC socket on the back of the Baby Unit.
Connect the other end of the power adapter to a suitable electrical outlet.
The baby unit turns on and the power indicator lights in Blue colour.

Note: Only use the supplied power adapter (DC5V/1000mA).
Connecting the Power Supply of the Parent Unit.
A rechargeable battery (Lithium ion battery 1200mAh) inside the Parent Unit allows you to move it without losing the link and picture from the Baby Unit. We recommend charging the for at least 16 hours before first use, and when the Parent Unit indicates the battery is low.

motorola VM34 4.3 Inch Video Baby Monitor - fig 2

Connect the small plug of the power adapter to the parent unit and the other end to the electrical outlet. Only use the enclosed adapter (5VDC/1000mA).
Press and hold the button to turn the Parent unit on, the Parent unit and Baby unit are automatically linked and ready to use.

NOTE: When the Baby and Parent Units are both turned on and within range, the Parent Unit should show a color image from the Baby Unit camera, but if the room is dark, the image will be in black and white, with an icon showing, due to the infra-red illumination by the Baby Unit.

Desktop Stand of the Parent Unit

The parent unit comes with a desktop stand attached to the back of the parent unit.
To place the parent unit on a desk, simply pull out the stand, as shown.

NOTE Place the parent unit on a flat, even surface.

Registration (Pairing)

The Baby Monitor is pre-registered to your Parent Unit. You do not need to register it again unless the Baby Unit loses its link with the Parent Unit. To re-register your Baby Unit, or register a new Baby Unit, follow the procedures below:

Press the button and the menu bar will pop up.
Press the LEFT button or RIGHT button until is highlighted, and the menu will pop up.
Press the UP button or DOWN button to select add, and press the O button to confirm.
Camera will pop up. Press the UP button or DOWN button to select the desired Camera, and press the OK button to start searching for a camera unit. Note: If a camera is currently paired with the Parent Unit, its camera location (with a * against it) cannot be selected for a new registration.
Press and hold the PAIR button on the back of the Baby Unit until the Parent Unit finds the camera, beeps and PAIR OK appears on the screen. The video from the camera will then appear.

NOTE A camera can only be registered to one Parent Unit at any one time.

Using the Baby Monitor

Setting Up
Place the Baby Unit in a convenient location (e.g. on a table) and point the camera lens towards the area you want to monitor. Adjust the angle of the Baby Unit’s camera until you are satisfied with the image shown on the Parent Unit.
NOTE: Do not place the Baby Unit within the baby’s reach! If there is interference with the picture or sound, try moving the units to different locations, and ensure they are not close to other electrical equipment.
Night Vision Mode
The Baby Unit has 8 high-intensity infrared LEDs for picking up clear images in the dark. When the built-in photo sensor on the top of the Unit detects a low level of ambient light, the LEDs will automatically activate and the screen on the Parent Unit will display in black and white. The icon will be displayed at the top of the screen.
Talk Mode
Press and hold the TALK button on the Parent Unit to talk to your baby through the Baby Unit’s loudspeaker. The icon will be displayed at the top of the LCD screen.
Video ON/OFF
Press V VIDEO On/Off button to turn the LCD screen on or off, whilst still leaving the audio monitor on.
Temperature Display (HH °C / °F or LL °C / °F)
The temperature reading from the temperature sensor at the back of the Baby Unit will be displayed at the top of the LCD screen. The readings will turn RED if the temperature goes above 29°C / 84°F or below 14°C / 57°F. The reading will change to HH °C / °F if the temperature goes above 36°C / 97°F. The reading will change to LL °C / °F if the temperature goes below 1°C / 34°F.

Parent Unit Menu Options

Volume
Press the Left or Right button to adjust the volume level.
The icon will pop up and you can select the desired volume from level 0~8. (The default volume level setting is level 5, and level 0 is OFF.)

Zoom

Press the button and the menu bar will pop up with highlighted.
Press the UP button or DOWN button to select 1X or 2X zoom. (The default setting is 1X.)

Brightness

Press the button and the menu bar will pop up.
Press the LEFT button or RIGHT button until is highlighted.
Press the UP button orDOWN button to select the desired brightness from level 1 ~ 8. (The default brightness is level 4.)

Lullaby

Tap on button then Scroll Left/Right to select option at the menu bar.
Press Up or Down button to view the desired song from the 5 lullabies available, or the cycle option to play all 5 songs in turn. (The default setting is lullaby OFF).
Press OK button to play the selected lullaby.
The volume level setting will pop up,
Press UP button or DOWN button to select the volume level of audio playback.

Alarm

Press the button and the menu bar will pop up.
Press the LEFT button or RIGHT button until is highlighted.
Press the UP button or DOWN button to select the alarm time (6h, 4h, 2h). (The default setting is Alarm OFF.)
If an alarm time is selected, the Parent Unit will beep for about 45 seconds after every 6, 4 or 2 hour period.

Camera Control

Add (pair) a camera

Press the button and the menu bar will pop up.
Press the LEFT button or RIGHT button until is highlighted, and the menu will pop up.
Press the UP button or DOWN button to select + add, and press the OK button to confirm.
Camera will pop up. Press the UP button or DOWN button to select the desired Camera, and press the O button to start searching for a camera unit.
Note: If a camera is currently paired with the Parent Unit, its camera location (with a * against it) cannot be selected for a new registration.
Press and hold the PAIR button on the underside of the Baby Unit until the Parent Unit finds the camera, beeps and PAIR OK appears on the screen. The video from the camera will then appear.

NOTE A camera can only be registered to one Parent Unit at any one time.
4.6.2 View a camera

Press the button and the menu bar will pop up.
Press the LEFT button or RIGHT button until is highlighted, and the del/ add/ view/ scan menu will pop up.
Press the UP button or DOWN button to select add, and press the O button to confirm.
Camera will pop up. Press the UP button or DOWN button to select the desired Camera, and press the OK button to view the picture from that camera.

Note: Only camera locations with a * can be selected.
TIP You can also press the OK button repeatedly to select the avail-able camera options from Scan.
Delete a camera

Press the button and the menu bar will pop up.
Press the LEFT button or RIGHT button until is highlighted, and the menu will pop up.
Press the UP button or DOWN button to select press the OK button to confirm. del, and
Camera will pop up, press the UP button or DOWN button to select the desired Camera, and press the Ok button.
Press the UP button or DOWN button to select , then press the OK button to delete that registration.

NOTE You are not allowed to delete the camera if there is only one registered camera in the system.
Scan camera
This function is only available when you have more than 1 Baby Unit (Camera).

Press the button and the menu bar will pop up.
Press the LEFT button or RIGHT button until is highlighted, and the menu will pop up.
Press the UP button or DOWN button to select scan, and press the OK button to confirm.
The screen will then display images from different registered cameras in a loop of Camera, changing about every 12 seconds.

TIP You can also press the OK button repeatedly to select the available camera options from, scan.

Temperature

Press the button and the menu bar will pop up.
Press the LEFT button or RIGHT button until is highlighted.
Press OK, then UP /DOWN to select °C or °F.

Power Saving mode

Press the button and the menu bar will pop up.
Press the LEFT button or RIGHT button until is highlighted.
Press the UP button or DOWN button to select auto video off after 5 mins, 30 mins or 60 mins (if operating on batteries only)..

NOTE The audio will remain and you can press any key to switch the video back on.
View multiple cameras on screen
This function is only available when you have more than 1 Baby Unit (Camera). When the Split Screen function is On, you can view multiple cameras on the screen.

Press the button and the menu bar will pop up.
Press the LEFT button or RIGHT button until is highlighted.
Press UP button or DOWN button to select Split Screen On /Off .
When the Split Screen function is On, you can press the LEFT button/ RIGHT button/ UP button/ DOWN button to switch between cameras to hear the audio from the selected camera.

Description of Motorola Wi-Fi Video Baby Monitor EASE34-4

The Motorola Wi-Fi Video Baby Monitor EASE34-4 is a high-quality monitoring system that provides parents with peace of mind. With its high-definition video, you can see your baby clearly, even in low light conditions. The two-way communication feature allows you to soothe your baby remotely, while the room temperature display ensures that your baby is comfortable. The monitor also includes sound-activated LED lights, which alert you if your baby is crying, even if you have the sound turned off. The monitor is easy to set up and use, with a simple and intuitive interface. The secure encrypted Wi-Fi connection ensures that your baby's videos are private and secure.

Wi-Fi Internet Viewing

Minimum System Requirements

Android System
Version 5.0 or above
iPhone/iPad iOS
Version 9.0 or above
High Speed (Wi-Fi) Internet
At least 0.6 Mbps upload bandwidth per camera (you can test your internet speed on this site: http://www.speedtest.net)

Getting started Connecting Devices

How does it work?

When a user tries to access the Camera, our Hubble server authenticates the user’s identity and permits access to the Camera.

Setup
Connect the Wi-Fi Camera to the Power Adapter, then plug into mains power. The Camera must be within range of the Wi-Fi router with which you want to connect. Make sure the password of the router is available for entering during the in-app setup process.
Status of LED Indication
Note: You can only setup via a compatible smartphone or tablet and not via a PC. User Account and Camera Setup on Compatible Devices What you need
Wi-Fi Camera Unit
- Power adapter for the Camera
- Device with Android or iOS system
Power ON and Connect the Camera
- Switch the parent unit off before connect the camera to Wi-Fi.
- Connect the power adapter to mains power and insert the plug into the power socket on the back of the Camera Unit, the unit turns on.
Download Hubble Connected App
- Scan the QR code with your smart device and download Hubble Connected App from the App
- Store for iOS devices or from the Google Play
- Store for Android devices.
- Install Hubble Connected App on your device.
Sign up with Hubble on your smart device
- Ensure that your smart device is connected to your Wi-Fi router.
- Run Hubble Connected App, tap Sign Up with Hubble (fig. A1), read through the Privacy Policy, Terms and Conditions, by signing up you agree to our terms of service before tap Done (fig. A2), enter your account information to sign up with Hubble.

Note: If you already have a Hubble App account, please tap Log in with Hubble to go to the next steps.

Add the Camera to your account

Log in your Hubble Account by entering "User Name" and “Password” (fig. A3).
Tap + on the screen of your device to add new Camera (fig. A4)
To select your device for setting up by tapping Baby Monitoring (fig. A5).
Tap EASE44CONNECT to add the new camera (fig. A6) .
The following setup instructions will appear on the screen, select your Wi-Fi network and enter "Password" (fig. A7).
Power on your camera and wait for the Blue LED flashing on the camera (fig. A8)
Press and hold the PAIR button at the side of Camera, you will hear a voice prompt "Ready for Pairing" then tap Continue (fig. A9)
Tap Generate QR code on your device and hold the QR code 15 to 30 cm in front of Camera to get scanned till you will hear confirmation message “ Scanning Sucess” from your device.(fig. A10)
It will take a few minutes for the Camera to connect to the Wi-Fi network before showing the connection status (fig. A11).
The Camera has been successfully connected, name your Camera (fig. A12).

Monitor EASE34-4 Camera Functions

Connecting the Camera Unit to power

Connect the power adapter to mains power and insert the plug into the power socket on the back of the Camera Unit.
The Blue LED will illuminate after approximately 30 seconds if the camera is set up. The Red LED will flash if the camera is not set up.
(Note: To switch off the device, unplug the power supply.)
Run the Hubble for Motorola Monitors App on your smart device.

Overview of the Features on Hubble App

Section	Instruction
Event History	Tap Event History to access the video record list that is triggered by Motion or Sound detection.
	Delete Events Tap to delete selected event(s).
Photo/Video	Take a photo or record a video from your Camera.
	Tap the Video iconto activate Video function. Tap and hold the red buttonto start recording and release to stop.
	Tap the Camera icon to switch to Camera mode. You can capture photos from Camera view.
Note:	Photos and videos will be stored in the internal flash memory of your smart device, and can be accessed via the Galleryor Media Player (Android Device). To play videos, please use the Hubble App.

Lullabies	- Tap to access the Melody menu and select one of the 10 pre-set melodies you wish to play on your Camera Unit.
	- Tap to access the Soothing sounds/Audio books or Personal recordings.
Talkback	- Tap to activate the function. Press the round button once to speak through the Camera Unit. Toggle the button again to listen to the audio feedback from the Camera Unit.
Speaker	- Tap to toggle speaker on or off.
Setting	- You can change the Camera settings by tapping on the Settingsicon.
Add Camera (+)	- Enter Add Camera procedures.

Working with PC/Notebook

Go to http://www.hubbleconnected.com/motorola/login/
Enter your User Name and Password and then click Login if you have already created an account.
Click on the Camera list paired in your account via Android device or iPhone/iPad and the Camera view will appear on screen. You can easily stay connected with your favorite people, places and pets with live video streaming.
On the website, you can change the Settings by following the Menu instructions

Procedure for Resetting the Camera

Note: If your Camera is moved from one router (e.g. home) to another (e.g. office) or you have Camera setup issues, then the Camera must be reset. Please reset the Camera with the following procedures:

Press and hold the PAIR button approximately 20 seconds, you will hear a long beep thence release PAIR button, wait for the Camera Unit to complete an internal reset procedure. The Red LED will begin to flash when the Camera Unit is reset successfully.
You can add your Camera again by following the steps in section 5.4.3 for Android devices or in section 5.5.3 for iOS devices.

Motorola Safety Instructions

WARNING: Strangulation Hazard: Children have STRANGLED in cords. Keep this cord out of the reach of children (more than 3ft (1m) away). Never use extension cords with AC Adapters. Only use the AC Adapters provided.

Wi-Fi Camera Unit Setup & Use

Choose a location for the Baby Unit that will provide the best view of your baby in his/her crib.
Place the Baby Unit on a flat surface, such as a dresser, bureau or shelf, or mount the Baby Unit on a wall securely using the keyhole slots in the underside of the stand.
NEVER place the Baby Unit or cords within the crib.

WARNING
This Baby Monitor is compliant with all relevant standards regarding electromagnetic fields and is, when handled as described in the User’s Guide, safe to use. Therefore, always read the instructions in this User’s Guide carefully before using the device.

Adult assembly is required. Keep small parts away from children when assembling.
This product is not a toy. Do not allow children to play with it.
This Baby Monitor is not a substitute for responsible adult supervision.
Keep this User’s Guide for future reference.
Keep the cords out of reach of children.
Do not cover the Baby Monitor with a towel or blanket.
Test this monitor and all its functions so that you are familiar with it prior to actual use.
Do not use the Baby Monitor in damp areas or close to water.
Do not install the Baby Monitor in extreme cold or heat, direct sunlight, or close to a heat source.
Only use the chargers and power adapters provided. Do not use other chargers or power adapters as this may damage the device and battery pack.
Do not touch the plug contacts with sharp or metal objects.
Connect the power adapters to easily accessible electrical sockets.
The wall mounting height is less than 2m for the baby unit.

CAUTION There is a risk of explosion if the battery is replaced by an incorrect type. Dispose of used batteries according to their instructions. Use only the rechargeable battery pack with rating: 3.7V 1200mAh.

Motorola Wi-Fi Video Baby Monitor EASE34-4 Cleaning

Clean the Baby Monitor with a slightly damp cloth or with an antistatic cloth. Never use cleaning agents or abrasive solvents.

Cleaning and care

Do not clean any part of the product with thinners or other solvents and chemicals this may cause permanent damage to the product which is not covered by the warranty.
Keep the Baby Monitor away from hot, humid areas or strong sunlight, and don’t let it get wet.
Every effort has been made to ensure high standards of reliability for your Baby Monitor. However, if something does go wrong, please do not try to repair it yourself contact Customer Service for assistance.

IMPORTANT: Always switch off and disconnect the power adapter before cleaning your baby monitor.

Help

Display

Try recharging the battery pack.
Reset the Units. Unplug both the Units’ electrical power, then plug them back in.
Is the Unit switched on?
Press and hold the ON/OFF button on the Parent Unit for 3 seconds to switch it ON.
Is the correct camera selected? Change the camera number, if necessary.
Is the video display turned on? Press the VIDEO ON/OFF button V to turn it ON.
When operating using batteries only, the display will go blank after 5 minutes or 30 minutes or 60 minutes to save power (depending on video settings). The Unit is still active and will give you audio alerts. You can reactivate the screen by pressing any button.

Registration
If the Baby Unit has lost its link with the Parent Unit

If the Baby Unit is too far away it may be going out of range, so move the Baby Unit closer to the Parent Unit.
Reset both the Parent Unit and Baby Unit by disconnecting them from the electrical power. Wait about 15 seconds before reconnecting. Allow up to one minute for the Baby Unit and the Parent Unit to synchronize.
See 2.3 Registration (Pairing), if there is a need to re-register the Units.

Interference
Noise interference on your Parent Unit

Your Baby and Parent Units may be too close. Move them further apart.
Make sure there is at least 1 to 2m between the 2 Units to avoid audio feedback.
lf the Baby Unit is too far away, it may be out of range. Move the Baby Unit closer to the Parent Unit.
Make sure that the Baby and Parent Units are not near other electrical equipment, such as a television, computer or cordless/ mobile telephone. Move the Baby Unit or Parent Unit 5 feet away from other electrical equipment
Use of other 2.4 GHz products, such as wireless networks (WiFi routers), Bluetooth systems, or microwave ovens, may cause interference with this product. Keep the Baby Unit or Parent Unit at least 5 feet away from these types of products, or switch them off if they appear to be causing interference.
If the signal is weak, try moving the Parent and/or Baby Unit to different positions in the rooms.

Noise interference on your device

To avoid background noise or echoes, ensure that there is enough distance between your device and the Wi-Fi Camera Unit.
Use of other 2.4 GHz products, such as Bluetooth systems or microwave ovens, may cause interference with this product. Keep the Wi-Fi Camera Unit at least 3 feet away from these types of products, or switch them off if they appear to be causing interference.

Lost connection

Check your Wi-Fi settings. If necessary, reconnect your Wi-Fi. Ensure that the Wi-Fi Camera Unit is switched ON. Wait a few minutes to make the connection with the Wi-Fi system.

Troubleshooting for Wi-Fi Internet Viewing

Category	Problem Description / Error	Solution
Viewing Camera	When I am in “re-mote mode”, the video stops after 5 minutes. How do I view for longer?	When you are accessing your Camera via a network different from your home network (over the internet) your video times out after 5 minutes. • You can click on the Camera again from the Android™/iOS application to start streaming again. • If you are accessing from your web browser, then you can press on the Reload button to start viewing your Camera video stream again.
Features	The sound alert setting threshold is not right.	You can Adjust Sound Sensitivity to trigger notifications under Camera Setting menu.
Setting Up	While I am adding a new Camera to my account, I am not able to find any Cameras to add.	If you are trying to add a Camera which has previously been added into your account or another account, you will first have to reset the Camera. This re-setting procedure can be done by following the section 6 of this guide. Switch the parent unit off before connecting the camera to Wi-Fi®.
General	What are the supported browsers for accessing from my PC/ Mac?	We recommend using Google Chrome 24 or above. However the following browsers are also supported: Internet Explorer 9.0 or above (for PC), Safari 6.0 or above (for Mac) or Firefox 18.0 or above (both PC or Mac).
General	What is the significance of the camera LED?	The LED indicates the following status: • LED flashing Red: Your Camera is booting up. After a voice prompt the camera is booted up and ready for pairing. • LED Cycling Blue/Red: Your camera is in pairing mode. • LED Solid Blue: The camera is paired and set up to your account. • LED Flashing Blue: The camera is live streaming. • LED Off - No power to camera.
Connectivity Issues	I am not able to access my Camera.	Please check if the Camera is within Wi-Fi® range. Please try to move the Camera closer to the router for better Wi-Fi® connectivity and try again.
Setting Up	During setup on devices for Android™ and iOS, I am not able to find my Camera during the last step and the setup fails.	Please reset the Camera to setup mode and try again. Press and hold the PAIR button on the side of the camera until you hear a beep and voice prompt 'Ready for pairing'. When the Camera LED is off, this indicates that it is in setup mode. Now restart the setup from your smartphone again.
General	What is the meaning of “Local Camera” and “Remote Camera”?	When you are accessing your Camera from the same wireless network (Home) in which it is configured, it is a Local Camera. When you are accessing your Camera away from your home it is a Remote Camera. You may be using 3G, 4G or 4G LTE or a Wi-Fi connection outside of your home.
General	How do I download the App for Android™ and iOS devices?	Android • Open the Google Play Store on your Android™ device • Select Search • Type in “Hubble for Motorola Monitors” • The results will show the Hubble App • Select to install it iOS Device: • Open the App Store • Select Search • Type in “Hubble for Motorola Monitors” • The results will show the Hubble App • Select to install it
Setting up	When the video is cut off, the application attempts to reconnect and this results in lost sound and choppy video.	You will need to turn off the Auto Lock function of your device to ensure continuous video/audio streaming.
Features	How many users can access the Camera at one time?	If you are accessing in Local Mode, two users are supported, after two users all streaming will go through the remote server. This allows for unlimited user access to a single Camera at one time.
Connectivity Issues	I found interference caused by my other webcam devices.	Video streaming performance is related to internet bandwidth, especially if you have 2 or more video streaming devices that are working through the same router.
Account	I am unable to login even after registration.	Please check your user name and password.
Account	I receive an error message saying: “Email ID is not registered”.	Please ensure that you have registered with us. Tap Create Account to create an account.
Account	What do I do if I forgot my password?	Click on the “Forgot Password” link on https://app.hubbleconnected.com/ or Hubble app OR on your Android™ or iOS® application. An email will be sent to your registered email address.
Account	I am unable to receive a new password although I have used the “Forgot password” option.	1. The e-mail might have been sent to your Junk Mail Folder. Please check your Junk Mail Folder. 2. There might be a delay in getting your e-mail. Please wait a few minutes and refresh your email account.
Connectivity Issues	I get a message: We are having problems accessing your camera. This could be due to lack of internet connection. Please wait and try again later.	Please try again in a few minutes. This could be because of any issue with your internet connection. If the problem remains, please restart your Camera to check if this fixes the problem. Please restart your Wireless Router.

Motorola Wi-Fi Pros & Cons

Pros

High-definition video
Two-way communication
Secure Wi-Fi connection
Remote zoom and pan
Room temperature display

Cons

Short battery life
No local storage option
No motion detection
No ECO mode
No video recording

Customer Reviews about Motorola Wi-Fi Video Baby Monitor EASE34-4

Customers love the high-definition video and two-way communication features of the Motorola Wi-Fi Video Baby Monitor EASE34-4. However, some customers have expressed disappointment with the short battery life and lack of local storage options. The monitor's secure Wi-Fi connection and room temperature display have also received positive feedback.

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