Introduction

The ZTE Hot Mobile Axon 30 Ultra is a cutting-edge smartphone intended for users who require high-performance and advanced features. With its gorgeous 6.67-inch AMOLED display, fast Snapdragon 888 processor, and versatile quad-camera system, the Axon 30 Ultra provides an excellent mobile experience. Its elegant appearance, 5G connection, and long-lasting battery make it an excellent choice for people seeking a smartphone that combines elegance and functionality.

Getting Started

Getting to Know Your Phone

Detailed Specifications

The Axon 30 Ultra boasts a 6.67-inch OLED display with a 144Hz refresh rate and HDR10+ support. It is powered by the Qualcomm Snapdragon 888 processor, along with up to 16GB of RAM and 1TB of internal storage. The device features a quad-camera setup with a 64MP primary sensor, a 64MP ultra-wide sensor, a 64MP telephoto sensor, and a 5MP periscope sensor. It also has a 4,600mAh battery with 66W fast charging support.

Knowing the Keys

Key	Function
Power key	Press andhold to turnon or offairplane mode, restart, or power off. Press to turnoff or on the screen display.
Home key	Touch to return to the homescreen from any application or screen. Touch and holdto use GoogleSearch.
Back key	Touch to go to theprevious screen.
Recent apps key	Touch to seerecently used apps.
Camera key	Press twicequickly to openthe Camera app from any screen. When the Camera app is launched, press or hold to take one or multiple pictures.
Volume key	Press or holdeither end of the key to turnthe volume up or down.

NOTE: The positions of the Back key and the Recent Apps key are interchangeable through the Settings > Navigation key.

Charging the Battery

Your phone’s battery should have enough power for the phone to turn on, find a signal, and make a few calls. You should fully charge the battery as soon as possible. If the battery is low, there will be a pop-up message on the screen. As you charge your phone, the lock screen will show you the exact battery level on the status bar.
WARNING! Use only ZTE-approved chargers and cables. The use of unapproved accessories could damage your phone or cause the battery to explode.

CAUTION: Do not change the built-in rechargeable battery in your phone by yourself. The battery can only be changed by ZTE or ZTE authorized service provider.

Connect the adapter to the charging jack. Ensure that the adapter is inserted with the correct orientation. Do not force the connector into the charging jack.
Connect the charger to a standard AC power outlet. If the phone is on, you’ll see a charging icon, such as or, appear on the status bar.
Disconnect the charger when the battery is fully charged.

NOTE: If the battery is extremely low, you may be unable to power on the phone even when it is being charged. In this case, try again after charging the phone for at least 20 minutes. Contact the customer service if you still cannot power on the phone after prolonged charging.

Extending the Battery Life

Active applications, screen brightness levels, Bluetooth and Wi-Fi usage, and GPS functionality can drain your battery. You can follow the helpful tips below to conserve your battery power:

Reduce the screen backlight time.
Lower the screen brightness.
Turn Wi-Fi, Bluetooth and auto-sync off when not in use.
Disable the GPS function when not in use. Most applications using this function will periodically query the GPS satellites for your current location, and each query drains your battery.

Powering On/Off

Press and hold the Power key to turn on your phone.
To power off, press and hold the Power key to open the options menu and touch Power off.

NOTE: If the phone freezes or takes too long to respond, you can press and hold the Power key for about 10 seconds to restart the phone.

Setting Up for the First Time

When you first power on your phone after you purchase it or reset it to factory settings (see Backup and Reset), you must set some settings before using it. Touch the language field to select the language. Then follow the prompts to set up Wi-Fi, Google account, Google location and other options.

Locking/Unlocking the Screen and Keys

Your phone allows you to quickly lock the screen and keys (put the phone to sleep mode) when not in use and to turn the screen back on and unlock it when you need it.

To lock the screen and keys
To quickly turn the screen off and lock the keys, press the Power key.
NOTE: To save battery power, the phone automatically turns off the screen after some time of inactivity. You will still be able to receive messages and calls while the phone screen is off.
To unlock the screen and keys

Press the Power key to turn the screen on.
Swipe up on the screen.
Swipe right to open the Phone app or swipe left to open the Camera app.
Touch a notification twice consecutively to open the related app.

NOTE: If you set an unlock pattern, a PIN or a password for your phone, draw the pattern or type the PIN or password to unlock your screen. See Protecting Your Phone With Screen Locks for more information.

Using the Touch Screen

Use the touch screen to control activity.

Touch
To type using the onscreen keyboard, select items on the screen such as the application and settings icons, or press the onscreen buttons, touch them with your finger.
Touch and Hold
To open the available options for an item, for example, a message or link in a web page, touch and hold the item.
Swipe or Slide
To swipe or slide means to quickly drag your finger vertically or horizontally across the screen.
Drag
To drag, press and hold your finger with some pressure before you start to move your finger. While dragging, do not release your finger until you have reached the target position.
Pinch
In some apps, such as Maps, web browser and Gallery, you can zoom in and out by placing two fingers on the screen at the same time and pinching them together to zoom out or spreading them apart to zoom in.
Rotate the screen
For most screens, you can automatically change the screen orientation from portrait to landscape by turning the phone sideways.

NOTE: The auto-rotate feature needs to be enabled for the screen orientation to automatically change. Touch the Home key > > Settings > Display and check the Auto-rotate screen. You can also access the screen rotation control by sliding down the status bar twice and touching Auto Rotate.

Description

The Axon 30 Ultra is designed to deliver a smooth and responsive user experience, thanks to its high-refresh-rate display and powerful processor. Its camera system is also one of the most advanced in the market, offering versatility and flexibility for various shooting scenarios. Additionally, its large battery and fast charging support ensure that users can stay powered throughout the day.

Getting to Know the Home Screen

The home screen is the starting point for apps, functions, and menus. Customize the home screen by adding shortcuts, folders, widgets, and more.

Extended Home Screen Panels
The home screen is extendable to provide more space for shortcuts, widgets, and more. Swipe left or right on the home screen to see the extended panels. You can add or remove home screen panels, or adjust their order.

To add a new home screen panel:

Touch the Home key > , or touch and hold an empty area of the home screen and select Widgets.
Touch and hold an application icon or a widget and drag it to the right edge of the screen to create a new home screen panel and put the icon or widget on it.

To delete a home screen panel:

Touch and hold an empty area of the home screen and slide left or right to view the home screen thumbnails.
Touch on the top right corner of a thumbnail.
Touch OK. The items on the panel will also be removed.

NOTE: When there are only two home screen panels, you cannot delete any of them.
To adjust the order of a home screen panel:

Touch and hold an empty area of the home screen and slide left or right to view the home screen thumbnails.
Touch and hold a thumbnail and drag it left or right to the place you need.

NOTE: Touch at the bottom of a home screen thumbnail to set it as the main home screen.

Rearranging the Primary Shortcuts

The home screen includes a customizable primary shortcuts area at the bottom visible from all home screens. You can keep at most four items in the primary shortcuts area. Drag shortcuts or folders in or out of the area to rearrange it.

Entering Text

Use the onscreen keyboard to enter text. Some apps open it automatically. In others, you open it by touching where you want to type. Touch the Back key to hide the onscreen keyboard. You can also enter text by speaking with the Google voice typing feature.
Enable or Disable Input Methods

Touch the Home key > > Settings > Language & input > Current Keyboard.
Touch CHOOSE KEYBOARDS at the bottom.
Slide the switches beside the input methods to enable or disable them.

Change Input Methods

When you use the onscreen keyboard to enter text, the icon appears on the status bar.
Open the notification panel and touch Change keyboard.
Select the input method you need.

NOTE: The icon appears only when more than one input method is installed and enabled.

Google Keyboard
The Google Keyboard provides a layout similar to a desktop computer keyboard. When screen auto-rotation is enabled, turn the phone sideways and the keyboard will change from portrait to landscape. The landscape keyboard is not supported in all applications.

Touch the alphabetic keys to enter letters. Touch and hold some specific keys to enter associated accented letters or numbers. For example, to enter È, touch and hold and the available accented letters and number appear. Then slide to choose È.
As you type a word, candidates appear above the keyboard. Touch to select the correct one; touch and hold to see more possible options.
Touch to use uppercase. Double-tap to lock uppercase. This key also changes to indicate the current case you are using: for lowercase, for uppercase, and when locked in uppercase.
Touch to delete the text before the cursor.
Touch to select numbers and symbols. You can then touch to find more
Touch to enter miniature icons, such as expressions, horoscopes, and animals.
Touch and hold to change the input language or set up the Google Keyboard.

Gesture Typing
The Google Keyboard supports the gesture typing feature. You use this feature to input a word by sliding through the letters.
To enable and use gesture typing:

Touch and hold on the Google Keyboard and then touch Google Keyboard Settings.
Touch Gesture Typing and then touch Enable gesture typing if this feature is turned off.
Move your finger from letter to letter on the keyboard to trace a word without lifting the finger until you reach the end of the word.

NOTES

Touch when you want to. If you want to enter a single letter, go ahead and touch.
Lift your finger at the end of the word. A space is added automatically when you begin to input the next word.

TouchPal X Keyboard

TouchPal X Keyboard offers three layouts: T26, T12 and T+. You can touch to select a layout or an input language.
You can also use Curve to speed up text input by replacing the key-tapping operation with a tracing gesture where you move your finger from letter to letter without lifting the finger until you reach the end of the word.

The T26 Layout

The T26 layout offers an input experience similar to a computer keyboard.

The alphabetic keys: Touch the keys to enter letters. Touch a key and slide down to enter the number or symbol on the key. You can also touch and hold a key and slide to choose more characters.
The capital key: Touch to use uppercase. Double-tap to lock uppercase. This key also changes to indicate the current case you are using: for lowercase, for uppercase, and when locked in uppercase.
Word prediction: Slide left or right on the space key to turn on or off prediction, as indicated by and .
Languages: Touch to select input language.
Pre-defined texts: Touch to enter digits, symbols, emoticons and other pre-defined texts. You can touch or to turn pages, or touch to go back to the alphabetic keys. Touch and hold to enter emoji and emoticons.
The delete key: Touch to delete text before the cursor. You can also slide left on the key to delete an entire word.
Voice input: Touch and speak through the microphone.
Edit text: Touch to open text editing options. You can move the cursor, select, cut, copy, paste, or delete text.
More options: Touch to access the quick settings of TouchPal X keyboard, change the keyboard theme, and more options.
Close the keyboard: Touch . You can touch the text field again to show the keyboard.

The T12 Layout

The layout is similar to a phone pad in T12 mode.
Touch an alphabetic key repeatedly until the desired letter appears. You can also touch and hold the key and slide left or right to choose the letter or number you need.
If word prediction is enabled ( ), just touch the keys once and choose the right word.

The T+ Layout

Touch to enter the left letter on the key; double-tap or flick right to enter the right letter/symbol on the key. You can also touch and hold a key and slide left or right to choose more letters and symbols.

If word prediction is enabled ( ), just touch the keys and choose the right word.
To enable and use Curve:

In the TouchPal X keyboard screen, touch > and check Curve - Word gesture.
If prompted, touch OK to switch to the T26 layout.
Move your finger from letter to letter on the keyboard to trace a word without lifting the finger until you reach the end of the word.

NOTE: Curve is only available in the T26 layout.

to_enable_and_use_curve_zte_hot_mobile_axon_30_ultra.png

NOTES: Touch when you want to. If you want to enter a single letter, go ahead and touch. Lift your finger at the end of the word. A space is added automatically when you begin to trace the next word.
Google Voice Typing
Google Voice typing uses the Google voice recognition service to convert speech to text.

Touch to access the voice typing feature when you are using the Google Keyboard. Or flick down the status bar when entering text and touch the Change keyboard, and then select Google voice typing.
When you see the microphone image, speak what you want to type.
You can continue entering text to keep it or to delete it.

NOTE: Say "comma," "period," "question mark," "exclamation mark," or "exclamation point" to enter punctuation.
Input Method Settings

Choose the input method settings by touching > Settings > Language & input from the home screen. In the Keyboard & input methods section, you can set the current input method and choose the settings for input methods.

Editing Text

Move the insertion point: Touch where you want to type. The cursor blinks in the new position, and a tab appears below it. Drag the tab to move the cursor.
Select text: Touch and hold or double-tap within the text. The nearest word highlights, with a tab at each end of the selection. Drag the tabs to change the selection.
Cut or copy: Select the text you want to manipulate. Then touch the Cut or Copy button to cut or copy the text to the clipboard.
Replace text with the clipboard text: Select the text you want to replace. Then touch or PASTE.

Setup Guide

To set up the Axon 30 Ultra, follow these steps:

Turn on the device and follow the on-screen instructions to complete the initial setup.
Connect to a Wi-Fi network and log in to your Google account to access the Google Play Store and other Google services.
Transfer data from your old device, if necessary, using the built-in data transfer tool or a third-party app.
Customize your home screen and settings according to your preferences.

Opening and Switching Apps

Open an App

Touch the Home key > .
Slide left or right on the screen and touch an app to open it.

Switch Between Recently Opened Apps

Touch the Recent Apps key. The apps you’ve used recently are displayed in a series of tabs. Slide up and down to see all the tabs.
Touch a tab to open that app.

NOTE: Swipe a tab sideways or touch X on the tab to remove it from the screen. Touch Clear all to remove all tabs.

Uninstalling or Disabling an App

Touch the Home key > to open the application list screen.
Touch and hold an application icon and drag the icon to (Uninstall) or (Disable) at the top of the screen.
Touch OK to uninstall or disable the app.

NOTES

Not all apps can be uninstalled or disabled.
To find the disabled applications, touch the Home key > Settings > Apps > DISABLED. You can then touch an application and touch ENABLE to restore it.

ZTE Hot Mobile Axon 30 Ultra Troubleshooting

If you encounter problems while using the phone, or if it performs abnormally, you can refer to the chart below. If the issue cannot be resolved using the information in the chart, contact the dealer where you purchased the phone.

Problem	Possible causes	Possible solution
	The network signal is too
	weak at your current
	location, forexample, in	Move to a location
	a basement or near a	where the network
	tall building, because	signal can be properly
	wireless transmissions	received.
	cannot effectively reach
Poor reception	it.
Poor reception	The network is busyat the current time (for	Avoid usingthe phone at
	example, during peak	such times,or try again
	times, theremay be too	after waiting a short
	much networktraffic to	time.
	handle additional calls).
	You aretoo far away	You can requesta
	from a base station for	service areamap from
	your service provider.	your service provider.

Echo or noise	The network link quality is poor on the part of your service provider.	End the call and dial again. You may be switched to a better-quality network link or phone line.
Echo or noise	The localtelephone line quality is poor.	End the call and dial again. You may be switched to a better-quality network link or phone line.
Unable to selectcertain features	Your service provider does not support these features, or you have not applied for services that provide these features.	Contact yourservice provider.
Cannot charge the battery	The battery or battery charger is damaged.	Contact the dealer.
	The phone’s temperature is below 0 °C or higher than 45 °C.	Adjust the battery charging environment to avoid extremes of temperature.
	The contact between the battery and charger is poor.	Check all connectors to ensure that all connections have been properly made.

Shortened standby time

The standby time is related to your service provider system configuration. The same phone used with different service providers’ systems will not provide exactly the same length of standby time.

If you are located in an area where signaling is weak, temporarily power off the phone.

The battery is depleted. In high temperature environments, battery

life will be shortened.

Contact the dealer to change a new battery.

If youcannot connect to the network, the phone will continue to send out signals as it attempts to locate a base station.

Doing so consumes battery power and will consequently shorten standby time.

Change yourlocation to one where the network is accessible, or temporarily turn off your phone.

Cannot turn your phone on	Battery powerhas been depleted.	Recharge the phone’s battery.
nano-SIM card error	The nano-SIM card malfunctions or is damaged.	Take the nano-SIM card to your service provider for testing.
	The nano-SIM card is inserted improperly.	Insert the nano-SIM card properly.
	There is debris on the nano-SIM card contacts.	Use a soft, dry cloth to clean the nano-SIM card contacts.
Unable to connect to the network	The nano-SIM card is invalid.	Contact yourservice provider.
	You are not within the network’s service area.	Check the service area with your service provider.
	The signal is poor.	Move to an open space, or if you are inside a building, move closerto a window.
Cannot answer incoming calls	You have activated the Call barring feature.	Disable thisfeature.

Cannot make outgoing calls

You have activated the

Call barring feature.

Disable thisfeature.

You have activated the Fixed dialing numbers feature.

Disable thisfeature.

PIN Code blocked

You have entered an incorrect PIN codethree consecutive times.

Contact your service provider. If the service provider provides the nano-SIM card’s PUK code, use the PUK code to unlock the nano-SIM

card.

Phone crashes, reboots, freeze, or cannot be powered on

Some third-party software is not compatible with your phone.

Uninstallthe software

that may cause the problem.

Upgrade the phone software.

Reset the phone to factory status.

Pros & Cons

Pros

High-performance processor and high-refresh-rate display
Advanced camera system with versatile shooting modes
Large battery and fast charging support

Cons

Price may be too high for some users
The device may be too large for some users' hands or pockets
The device does not have a microSD card slot or 3.5mm headphone jack

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