Tineco FLOOR-ONE S3 Smart Cordless Vacuum & Washer User Guide
Content
Introduction
The Tineco FLOOR-ONE S3 Smart Cordless Vacuum & Washer is an innovative cleaning device that combines vacuuming and washing capabilities for efficient floor care. Launched in 2020, this product is manufactured by Tineco, a brand known for its cutting-edge cleaning solutions. Priced at approximately $199, the FLOOR-ONE S3 features iLoop Smart Sensor technology that automatically adjusts cleaning settings based on the mess, ensuring optimal performance and a streak-free finish on hard floors.
Accessories
Deodorizing & Cleaning Solution
Removes dirt, grime, grease and tough stains from most types of hard surfaces, like tile, marble, sealed hardwood floors, and more. Always use Tineco solution in your appliance. Add one bottle cap of solution to each full tank of clean water.
Brush Roller
Soft roller head with bristles can be used to vacuum and wash at the same time. It can be easily cleaned with the self-cleaning function.
HEPA Filter
HEPA and filter net can block large particles and debris, ensure the appliance’s durability.
* Please install the HEPA before use, or it may lead to weak suction.
Cleaning Tool
A full brush to clean the DWT, brush chamber and opening. The tool also has a bristled end to remove dirt and mud on the roller and DWT.
Overview of Tineco FLOOR-ONE S3
- Self-cleaning Button
- AUTO/MAX
- Power On/Off
- Digital Display
- Clean Water Tank Release
- Clean Water Tank Handle
- Dirty Water Tank Release
- Dirty Water Tank Handle
- Brush Roller Cover Release
- Tube
- WiFi/Mute Button
- Clean Water Tank (CWT)
- Dirty Water Tank (DWT)
- Floater
- Brush Roller Cover
- Brush Roller
- Deodorizing & Cleaning Solution
- Cleaning Tool
- HEPA Filter & HEPA Holder
- Accessory Holder
- Adaptor
- Charging Base
Note:
Accessories may vary between markets.
Specifications
Product | FLOOR ONE S3 SERIES |
AC Input | 100-240V~ |
Voltage | 21.6V4000mAh Lion |
Rated Power | 190 W |
Running Time | ≥35 mins |
Charging Time | ~5 hrs |
Water Flow Rate | 30~100ml per min |
CWT Capacity | 0.6L |
DWT Capacity | 0.5L |
Waterproof | IPX4 |
WiFi Frequency Bands | 2.4G |
WiFi Maximum Output Power | 19dBm |
Only use the Tineco-provided adaptor: KL-WA260080-A3 or YLS0241A-T260080.
Disposal
- The battery contains materials that are harmful to the environment and must be removed from the appliance before it is discarded.
- When removing the battery, the appliance must be powered off.
- Batteries, chargers, accessories, and packaging should be sorted for environmentally friendly recycling.
Do not put them into the fire, water, or soil. Do not dispose of batteries and chargers into household waste! - If battery leakage contacts skin or clothing, immediately flush with water to avoid irritation and seek medical help.
Digital Display
- Self-cleaning Icon
- Brush Roller Tangled Indicator
- Dirt Monitoring Loop
(Blue to red according to the dirt amount) - AUTO Mode
- DWT Full or Blocked
- CWT Empty
- Power Indicator
- Tineco Logo
- WiFi Indicator
- Battery Level Indicator
Description
The Tineco FLOOR-ONE S3 Smart Cordless Vacuum & Washer boasts a sleek and modern design with a durable construction. It weighs approximately 7.9 pounds, making it easy to handle for extended cleaning sessions. The device includes a 0.6-gallon water tank and a 0.8-gallon dirt tank, ensuring you can clean large areas without frequent refills.
The vacuum function is capable of capturing 99.97% of particles as small as 0.3 microns, while the washer mode uses a combination of water and cleaning solution to leave your floors sparkling clean. The self-cleaning mode automatically washes the brush roller, keeping the device in optimal condition.
Additional features include adjustable water flow, multiple cleaning modes, and a quiet operation that won’t disturb your daily activities.
Assembly
How to Assemble/Disassemble
Note:
For water tank and brush assembly, please refer to “Operation” and “Maintenance”.
- To assemble the handle, insert it into the appliance until you hear a “Click”.
In the event that the handle needs to be disassembled, press the spring to release the handle with a tool (like a screwdriver) and lift the released handle from the appliance.
Cordless Vacuum & Washer Operation
Preparing for Use
Before first use, please charge the appliance for 5 hours (refer to “Charging Instructions” for details).
Based on results from Tineco lab tests. Lab temperature 39.2°F (4°C) ~ 104°F (40°C).
Press the button and the appliance will start in AUTO mode by default. Press it again to turn off the appliance. Switch between AUTO and MAX mode by pressing the AUTOMAX button.
The appliance will stop working when put uprightly and start running again when you recline.
Do not recline more than 142° to protect against water leakage.
TIPS
- Selecting the appropriate mode depending on the CWT contents is vital for maximum dirt detection effectiveness.
- Do not vacuum foamed liquid.
- To vacuum water left on the surface, the appliance will switch off in 3 seconds after power off.
Filling Clean Water Tank
- Press the Clean Water Tank release button to remove it from the appliance.
- Place the tank back into the appliance. You should hear a “Click” if done correctly.
Open the tank cap, and fill it with tap water to the Max line. When deep cleaning is necessary, add one bottle cap of the solution to the CWT and tightly close the cap.
Note:
Only use water under 140°F/60°C.
DO NOT USE HOT WATER.
Charging Instructions
Please charge the appliance when the indicator is blinking.
- To charge the appliance, connect the external charging cord to the appliance and plug it into the wall outlet.
- To avoid tripping hazards, please place the appliance on the storage tray near a wall during charging.
Warning:
- Only charge the appliance with the adaptor supplied by Tineco.
- During long periods of not being used, the appliance must be charged once every 3 months for optimal performance.
- Store indoors in a dry place. Do not expose the appliance to sunlight or freezing temperatures.
Recommended temperature range: 39.2°F (4°C) ~ 104°F (40°C).
Cleaning Mode Selection
AUTO Mode
- In AUTO mode, the iLoop sensor automatically detects how dirty the floor is and applies the appropriate amount of detergent and suction power.
- A red dirt monitoring loop indicates more dirt is detected, and a blue loop indicates less dirt is detected. This mode automatically provides the best cleaning solution.
Auto
Clean: on Min Power | |
Vary depending on the dirt amount | |
Heavy dirt: on Max Power |
MAX Mode
- In AUTO mode, press the AUTO/MAX button to enter MAX mode. The AUTO indicator on the display will turn off.
- In Max mode, the appliance will apply max suction power and will spray water/solution for deeper cleaning.
Note:
Keep sharp objects away from the digital display screen to avoid scratches and scrapes.
Runtime
- When in AUTO mode, the runtime is approximately 35 minutes. When MAX power is used, the runtime is approximately 25 minutes.
- Estimated runtime data was obtained by a Tineco Laboratory.
Charging Time
- A full charge takes approximately 5 hours.
- Estimated data was obtained by a Tineco Laboratory using ambient temperatures between 39.2°F (4°C) to 104°F (40°C).
Indicator
When in Use
Battery level ≥ 10%: battery indicator will be illuminated. | |
Battery level < 10%: battery indicator will be blinking. | |
Off: no power detected or possible battery malfunction. | |
Solid red light: dirt sensor malfunction or blocked. | |
Indicator blinking: CWT is empty. | |
Indicator blinking: brush roller is not installed or has a blockage. | |
Illuminated: WiFi has successfully connected. | |
Blinking: WiFi is connecting. | |
Off: WiFi is not connected, please connect to the network. | |
Indicator blinking: the appliance is in need of self-cleaning. |
During Charging
Tineco indicator: blinking. |
Fully Charged
In 5 minutes: Tineco indicator illuminated. After 5 minutes: all indicator lights turn off. |
App
All the functions can be performed using the Tineco app. Download the Tineco app from the App Store, Google Play, and Tineco Official Site.
Note:
The default setting for voice prompt is English, you can set other languages via App.
Voice Prompt
(Contents may vary, please in kind prevail.)
Status | Reminder |
Battery level: 10~20% | Low battery |
Battery level: 0~10% | Low battery, please charge |
WiFi network connected | Network connected |
Clean Water Tank is empty | Clean Water Tank empty, please refill water and cleaning solution |
Dirty sensor | Please begin the self-cleaning cycle |
Dirty dry filter | Please clean the filter in Dirty Water Tank |
The brush roller is tangled | Please clean the brush roller |
Brush roller not installed | Please install the brush roller correctly |
Too much wear of brush roller | Please replace the brush roller |
Shutting down (takes 3s to shut down) | Shutting down |
Power is off | Power off |
Start charging | Charging has commenced. Auto-detecting whether to run a self-cleaning cycle |
Need self-cleaning | Please begin the self-cleaning cycle |
Press the self-cleaning button while the appliance not | Place the appliance on the storage tray and connect to the charger to start self-cleaning |
Battery insufficient for self-cleaning | Low battery, start charging |
Sufficient battery to start self-cleaning | Start self-cleaning |
Cleaning brush roller | Cleaning brush roller |
Cleaning debris channel | Cleaning debris channel |
Auto detecting | Auto detecting |
Deep cleaning | Deep cleaning |
Self-cleaning completed | Self-cleaning cycle complete. Please clean Dirty Water Tank |
Self-cleaning stopped | The self-cleaning cycle stopped. Please clean Dirty Water Tank |
Clean with cleaning solution by default | Clean with cleaning solution |
Clean with water only | Clean with water only |
The auto mode by default | Auto Mode |
Switch to Max mode | Max Mode |
Voice prompts on | Voice prompts on |
Voice prompts disabled | Voice prompts disabled |
Setup Guide
To set up your Tineco FLOOR-ONE S3, follow these steps:
- Unbox the device and all included accessories.
- Charge the battery for at least 3 hours before first use.
- Assemble the handle and cleaning head by aligning the connectors and clicking them into place.
- Fill the water tank with clean water and add the recommended amount of cleaning solution.
- Pair the device with your smartphone via the Tineco app for smart features and real-time monitoring.
- Choose the appropriate cleaning mode (vacuum, wash, or self-clean) and begin cleaning your floors.
Maintenance
Note:
- For optimal performance and to prevent odors, always clean and dry DWT, floater, filters, brush roller, and brush roller cover completely after each use.
- Please make sure each part is installed correctly or the appliance may not work properly.
- After maintenance, place the appliance on the storage tray vertically. Do not expose the appliance to direct sunlight, and store it indoors in a dry place.
Main Body
- To reduce the risk of injury, switch off before performing maintenance.
Use a cloth to clean the surface with a neutral detergent. The cloth should be dry to prevent water from entering the appliance.
When the LED loop illuminates red, remove Dirty Water Tank, and clean the dirt sensor with a damp cloth or cleaning tool.
Dirty Water Tank
- When dirty water reaches the Max line, the appliance will stop working and show a reminder on the display and play a voice prompt.
- Pull up the tank lid to empty the DWT. Use the cleaning tool to remove remaining debris. Rinse the inside of the DWT and place back into the appliance.
Filter & Floater
- If the filter and the floater have been blocked, rinse with water.
- Remove the filter from the tank lid, remove the floater, and rinse both parts with water.
HEPA
Grasp recessed area on each side of the HEPA and pull upward. Rinse under running water and must be completely dry before recombining with the lid of the DWT.
*A spare HEPA is provided with your appliance for convenient replacement.
Brush Roller Self-cleaning
- Place the appliance on the charging base after use, the sensor will auto-detect the level of dirt.
- When you hear the voice prompt “please begin self-cleaning cycle,” press the self-cleaning button and begin the process.
- Once complete, you will hear the voice prompt “self-cleaning completed, please clean the Dirty Water Tank.” At this point, the appliance will begin charging.
Note:
- Ensure the charging base is plugged in.
- Before the self-cleaning cycle, please clean the DWT and ensure the water level in the CWT exceeds 40%.
Brush Roller Cover
- Grab the front handle while pressing the button and pull upward to remove.
- Rinse with water.
- When replacing, always latch the brush cover into place to avoid leakage.
Brush Roller
- Remove the brush roller by grabbing the brush roller tab and pulling upward.
Remove the brush roller tab. Using the cleaning tool, remove the hair and debris wrapped around the roller and rinse with water. Replace the brush roller back into the accessory holder, and allow it to dry completely before reinstalling.
- Remove hair and debris from the brush roller chamber and the opening with a tissue or a damp cloth.
Replace the brush roller by inserting the brush roller end into the right side of the holder, then lock the pull tab into place by pressing downward.
Note:
A spare brush roller is provided with your appliance for convenient replacement.
Important Safety Instructions
SAVE THESE INSTRUCTIONS
Household use only.
When using an electrical appliance, basic precautions should always be followed, including the following:
READ ALL INSTRUCTIONS BEFORE USING (THIS APPLIANCE). Failure to follow the warnings and instructions may result in electric shock, fire, and/or serious injury.
WARNING – To reduce the risk of fire, electric shock, or injury:
- This appliance can be used by children aged 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning the use of the appliance in a safe way and understand the hazards involved. Children should not play with the appliance. Cleaning and user maintenance shall not be performed by children without supervision.
- The appliance is not to be used by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge unless they have been given supervision or instruction.
- Use only indoors, on non-carpeted floor surfaces such as vinyl, tile, sealed wood, etc. Be careful not to run over loose objects or edges of area rugs. Stalling the brush may result in premature belt failure.
- Do not allow it to be used as a toy. Close attention is necessary when used by or near children, pets, or plants.
- Use only as described in this manual. Use only the manufacturer’s recommended attachments.
- Do not use a damaged cord or plug. If the appliance has been dropped, damaged, left outdoors, dropped into water, or is not working as it should return to a service center.
- Do not handle chargers, including charger plugs, and charger terminals with wet hands.
- Do not put any object into openings. Do not use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce airflow.
- Keep hair, loose clothing, fingers, and all parts of your body away from openings and moving parts.
- Use extra care when cleaning on stairs.
- Do not use it to pick up flammable or combustible liquids, such as gasoline, or use it in areas where they may be present.
- Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
- Do not use without a filter.
- Prevent unintentional activation. Ensure the switch is in the off-position before picking up or carrying the appliance. Carrying the appliance with your finger on the switch or energizing appliance that has the switch on invites accidents.
- Always switch off the appliance before making any adjustments, changing accessories, or storing the appliance. Such preventive safety measures reduce the risk of starting the appliance accidentally.
- Recharge only with the charger specified by Tineco. A charger that is suitable for one type of battery pack may create a risk of fire when used with another battery pack.
- Use appliances only with specifically designated Tineco battery packs. The use of any other battery packs may create a risk of injury and fire.
- Under abusive conditions, liquid may be ejected from the battery; avoid contact. If contact accidentally occurs, flush with water. If liquid comes into eye contact, seek medical help. Liquid ejected from the battery may cause irritation or burns.
- Do not use a battery pack or appliance that is damaged or modified. Damaged or modified batteries may exhibit unpredictable behavior resulting in fire, explosion, or risk of injury.
- Do not expose a battery pack or appliance to fire or excessive temperature. Exposure to fire or temperature above 266°F (130°C) may cause an explosion.
- Follow all charging instructions and do not charge the battery pack or appliance outside of the temperature range specified in the instructions. Charging improperly or at temperatures outside of the specified range may damage the battery and increase the risk of fire.
- Have servicing performed by a qualified repair person using only identical replacement parts. This will ensure that the safety of the product is maintained.
- This appliance contains battery cells that are non-replaceable. Do not modify or attempt to repair the appliance or the battery pack except as indicated in the instructions for use and care.
- Always turn off this appliance before connecting or disconnecting the motorized nozzle.
- Do not charge or store the appliance outdoors or inside the car. Only charge, store or use the battery in a dry indoor area where the temperature is higher than 39.2°F (4°C)
but lower than 104°F (40°C). The charger is for indoor use only. - Do not use it to pick up ultrafine particles, such as lime, cement, sawdust, gypsum powder, or ashes.
- Do not use it to pick up sharp objects, such as metallic nails, pieces of glass, metal paper clips, or pins.
- Do not use it to pick up hazardous material and chemicals, such as solvent, drain cleaner, strong acids, or strong alkali.
- Stop using immediately if the appliance is overheating, making unusual noises, producing unusual odors, performing low suction, or leaking electricity.
- Turn cleaner OFF and disconnect from the electrical outlet for long-term storage.
- Always clean the Dirty Water Tank after each use to avoid potential blockage, which may lead to low suction power, motor overheating, or reduce the service life of the appliance.
- Store appropriately indoors in a dry place after use.
- Do not place or submerge appliances in standing water or try to clean flooded areas.
- All data and technical instructions of this manual are based on results from lab tests of Tineco or designated third parties. The company reserves all rights for final explanations.
- The plug must be removed from the socket outlet before cleaning or maintaining the appliance.
- A hazard may occur if the appliance runs over the supply cord.
- Do not use the appliance when the water depth is more than 5mm above the surface.
- Do not pull or carry by cord, use cord as a handle, close a door on cord, or pull cord around sharp edges or corners. Do not run appliance over cord. Keep cord away from
heated surfaces. - Do not unplug by pulling on the cord. To unplug, grasp the plug, not the cord.
Range of Usage
- The cordless hard floor cleaner is to be used on indoor hard floors, such as vinyl, tile, sealed wood, etc. Use on a rough surface may not get the best performance.
- Keep your appliance away from heat sources, such as a fireplace or heater, to avoid casing deformation.
- Do not use it to pick up flammable or combustible liquids, ultrafine particles, sharp objects, hazardous material, chemicals, or anything that is burning or smoking, as described above.
About Cleaning Solution
- A large amount of cleaning solution entering the motor may cause damage to the appliance.
- Add solution as instructed in the Product Operation section. We recommend using the provided cleaning solution. Do not use the product with an acidic, alkaline solution, or any substances harmful to the environment.
- Keep out of the reach of children. Avoid contact with eyes and skin, otherwise, rinse thoroughly with water. If irritation persists, seek medical advice. If the product is swallowed seek medical advice.
- Dirty water and solution disposal should comply with local environmental regulations.
About the Appliance
- Do not modify or attempt to repair the appliance except as indicated in the instructions for operating and cleaning.
- Charge the appliance with the Tineco adaptor. Input Voltage: AC 100-240V. Both high and low voltages can damage the adaptor, or appliance, or even cause danger to the user.
- Use extra care when cleaning on stairs.
- Ensure that the Power Switch is in the OFF position before picking up or carrying the appliance. Do not lay flat or lean the appliance so as to prevent dirty water from entering the motor.
- To avoid being tripped accidentally, please put away the appliance on the storage tray.
- Always install the Dirty Water Tank and Clean Water Tank properly before use.
- Do not allow the appliance or charger to get wet to avoid the risk of fire or injury caused by a short circuit.
Troubleshooting
Problem | Possible cause | Solution |
The appliance does not turn on | Auto protection for overheating | Restart after cooling down |
Weak suction | The HEPA is not installed, or the HEPA is dirty | Clean and dry the pre-filter |
Brush roller tangled indicator blinking Voice prompt: 1. Please clean the brush roller 2. Please install the brush roller correctly | 1. The brush roller is blocked 2. The brush roller is not installed | 1. Remove blockages 2. Install brush roller correctly |
WiFi indicator is off | WiFi is not connected | Follow the in-app guide to connect to WiFi |
CWT empty indicator blinking Voice prompt: Clean Water Tank empty, please refill | CWT is empty | Refill CWT |
DWT full indicator blinking Voice prompt: Dirty Water Tank full, please empty | The dirty water in DWT has reached the MAX line | Empty the dirty water and then reinstall the DWT |
All lights off in operation | Battery overheat or malfunction | Cool the appliance down and restart |
Battery level indicator blinking Voice prompt: Low battery, please charge | Low battery | Charge the appliance, or restart |
LED loop blinking red Voice prompt: Please begin the self-cleaning cycle | Dirt sensor malfunction or blocked | Remove blockages, clean the debris channel, or restart |
Self-cleaning icon blinking | The brush roller is dirty | Start self-cleaning |
Power indicator blinking | Motor malfunction | Contact Customer Service |
Pros & Cons
Pros
- Multi-functional Design: Combines vacuum and washer functions in one device.
- Smart Features: Wi-Fi connectivity and app control for real-time monitoring and maintenance alerts.
- Efficient Cleaning: Advanced sensors and LED lights for thorough dirt detection.
- Long Battery Life: Up to 35 minutes of runtime on a single charge.
- Self-Cleaning Mode: Automatically washes the brush roller for easy maintenance.
Cons
- Weight: May be heavy for some users, especially during extended use.
- Noisy Operation: Although quieter than many other vacuums, it can still be noisy on higher settings.
- Expensive: Priced higher than some other vacuum and washer models on the market.
- Complex Assembly: Some users may find the initial assembly process a bit complicated.
Customer Reviews
Customers have praised the Tineco FLOOR-ONE S3 for its ease of use and effective cleaning capabilities. Many appreciate the convenience of having both vacuum and washer functions in one device, making it a valuable addition to their cleaning arsenal. However, some users have noted that the device can be a bit heavy and the assembly process may require some patience.
Common complaints include the higher price point compared to other models and the occasional noise during operation. Despite these, the overall satisfaction rate remains high due to its robust performance and innovative features.
Warranty
2-YEAR LIMITED WARRANTY
- This only applies to purchases made from authorized retailers of Tineco.
- Is subject to the adherence of the requirements outlined in this instruction manual, and is subject to further conditions outlined below.
WHAT IS COVERED?
Your Tineco appliance has a 2-year warranty against original defects in material and workmanship, when used for private household purposes in accordance with the Tineco Instruction Manual. Motorized accessories and battery bought separately come with a 1-year warranty.
WARRANTY SERVICE
Register: We highly recommend that upon purchase, you register your appliance on the Tineco official website https://www.tineco.com and enjoy exclusive benefits. To register, please enter the last 11 digits of the serial number (found on the back of the appliance).
Failure to register your product won’t diminish your warranty rights.
Faqs
How do I assemble the Tineco?
What is the runtime of the Tineco FLOOR-ONE S3 on a single charge?
Can I use the Tineco on all types of floors?
How do I maintain the Tineco FLOOR-ONE S3 Smart Cordless Vacuum & Washer?
Is the Tineco Vacuum & Washer noisy during operation?
Can I control the Tineco FLOOR-ONE S3 Smart Cordless Vacuum & Washer remotely?
What accessories come with the Vacuum & Washer?
Is the Tineco FLOOR-ONE S3 heavy to maneuver?
How often should I clean the filters of the Tineco?
Can I use any cleaning solution with the Tineco FLOOR-ONE S3 Smart Cordless Vacuum & Washer?
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