Tineco FLOOR-ONE S3 Smart Cordless Vacuum & Washer User Guide

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Content

Introduction

The Tineco FLOOR-ONE S3 Smart Cordless Vacuum & Washer is an innovative cleaning device that combines vacuuming and washing capabilities for efficient floor care. Launched in 2020, this product is manufactured by Tineco, a brand known for its cutting-edge cleaning solutions. Priced at approximately $199, the FLOOR-ONE S3 features iLoop Smart Sensor technology that automatically adjusts cleaning settings based on the mess, ensuring optimal performance and a streak-free finish on hard floors.

Accessories

Deodorizing & Cleaning Solution
Removes dirt, grime, grease and tough stains from most types of hard surfaces, like tile, marble, sealed hardwood floors, and more. Always use Tineco solution in your appliance. Add one bottle cap of solution to each full tank of clean water.
Brush Roller
Soft roller head with bristles can be used to vacuum and wash at the same time. It can be easily cleaned with the self-cleaning function.
HEPA Filter
HEPA and filter net can block large particles and debris, ensure the appliance’s durability.
* Please install the HEPA before use, or it may lead to weak suction.
Cleaning Tool
A full brush to clean the DWT, brush chamber and opening. The tool also has a bristled end to remove dirt and mud on the roller and DWT.

accessories_tineco_floor-one_s3_smart_cordless_vacuum_&_washer.png

Overview of Tineco FLOOR-ONE S3 

overview_tineco_floor-one_s3_smart_cordless_vacuum_&_washer.png
  1. Self-cleaning Button
  2. AUTO/MAX
  3. Power On/Off
  4. Digital Display
  5. Clean Water Tank Release
  6. Clean Water Tank Handle
  7. Dirty Water Tank Release
  8. Dirty Water Tank Handle
  9. Brush Roller Cover Release
  10. Tube
  11. WiFi/Mute Button
  12. Clean Water Tank (CWT)
  13. Dirty Water Tank (DWT)
  14. Floater
  15. Brush Roller Cover
  16. Brush Roller
  17. Deodorizing & Cleaning Solution
  18. Cleaning Tool
  19. HEPA Filter & HEPA Holder
  20. Accessory Holder
  21. Adaptor
  22. Charging Base

Note:
Accessories may vary between markets.

Specifications

ProductFLOOR ONE S3 SERIES
AC Input100-240V~
Voltage21.6VDot-bar.jpg4000mAh Lion
Rated Power190 W
Running Time≥35 mins
Charging Time~5 hrs
Water Flow Rate30~100ml per min
CWT Capacity0.6L
DWT Capacity0.5L
WaterproofIPX4
WiFi Frequency Bands2.4G
WiFi Maximum Output Power19dBm

Only use the Tineco-provided adaptor: KL-WA260080-A3 or YLS0241A-T260080.
Disposal

  • The battery contains materials that are harmful to the environment and must be removed from the appliance before it is discarded.
  • When removing the battery, the appliance must be powered off.
  • Batteries, chargers, accessories, and packaging should be sorted for environmentally friendly recycling.
    Do not put them into the fire, water, or soil. Do not dispose of batteries and chargers into household waste!DISPOSAL-1.png
  • If battery leakage contacts skin or clothing, immediately flush with water to avoid irritation and seek medical help.

Digital Display

digital_display_tineco_floor-one_s3_smart_cordless_vacuum_&_washer.png
  1. Self-cleaning Icon
  2. Brush Roller Tangled Indicator
  3. Dirt Monitoring Loop
    (Blue to red according to the dirt amount)
  4. AUTO Mode
  5. DWT Full or Blocked
  6. CWT Empty
  7. Power Indicator
  8. Tineco Logo
  9. WiFi Indicator
  10. Battery Level Indicator

Description

The Tineco FLOOR-ONE S3 Smart Cordless Vacuum & Washer boasts a sleek and modern design with a durable construction. It weighs approximately 7.9 pounds, making it easy to handle for extended cleaning sessions. The device includes a 0.6-gallon water tank and a 0.8-gallon dirt tank, ensuring you can clean large areas without frequent refills.

The vacuum function is capable of capturing 99.97% of particles as small as 0.3 microns, while the washer mode uses a combination of water and cleaning solution to leave your floors sparkling clean. The self-cleaning mode automatically washes the brush roller, keeping the device in optimal condition.

Additional features include adjustable water flow, multiple cleaning modes, and a quiet operation that won’t disturb your daily activities.

Assembly

How to Assemble/Disassemble

Note:
For water tank and brush assembly, please refer to “Operation” and “Maintenance”.

  • To assemble the handle, insert it into the appliance until you hear a “Click”.
  • In the event that the handle needs to be disassembled, press the spring to release the handle with a tool (like a screwdriver) and lift the released handle from the appliance.

    how_to_assemble-disassemble_tineco_floor-one_s3_smart_cordless_vacuum_&_washer.png

Cordless Vacuum & Washer Operation

Preparing for Use

Before first use, please charge the appliance for 5 hours (refer to “Charging Instructions” for details).
Based on results from Tineco lab tests. Lab temperature 39.2°F (4°C) ~ 104°F (40°C).

preparing_for_use_tineco_floor-one_s3_smart_cordless_vacuum_&_washer.png

Press the Tineco S3 Series Smart Cordless Vacuum and Washer - FIG 6button and the appliance will start in AUTO mode by default. Press it again to turn off the appliance. Switch between AUTO and MAX mode by pressing the AUTOMAX button.
The appliance will stop working when put uprightly and start running again when you recline.
Do not recline more than 142° to protect against water leakage.

preparing_for_use_of_tineco_floor-one_s3_smart_cordless_vacuum_&_washer.png

TIPS

  • Selecting the appropriate mode depending on the CWT contents is vital for maximum dirt detection effectiveness.
  • Do not vacuum foamed liquid.
  • To vacuum water left on the surface, the appliance will switch off in 3 seconds after power off.

Filling Clean Water Tank

  • Press the Clean Water Tank release button to remove it from the appliance.
  • Place the tank back into the appliance. You should hear a “Click” if done correctly.
  • Open the tank cap, and fill it with tap water to the Max line. When deep cleaning is necessary, add one bottle cap of the solution to the CWT and tightly close the cap.

    filling_clean_water_tank_tineco_floor-one_s3_smart_cordless_vacuum_&_washer.png

Note:

Only use water under 140°F/60°C.
DO NOT USE HOT WATER.

Charging Instructions

Please charge the appliance when the indicator is blinking.

charging_instructions_tineco_floor-one_s3_smart_cordless_vacuum_&_washer.png
  1. To charge the appliance, connect the external charging cord to the appliance and plug it into the wall outlet.
  2. To avoid tripping hazards, please place the appliance on the storage tray near a wall during charging.

Warning:

  • Only charge the appliance with the adaptor supplied by Tineco.
  • During long periods of not being used, the appliance must be charged once every 3 months for optimal performance.
  • Store indoors in a dry place. Do not expose the appliance to sunlight or freezing temperatures.
    Recommended temperature range: 39.2°F (4°C) ~ 104°F (40°C).

Cleaning Mode Selection

AUTO Mode

  • In AUTO mode, the iLoop sensor automatically detects how dirty the floor is and applies the appropriate amount of detergent and suction power.
  • A red dirt monitoring loop indicates more dirt is detected, and a blue loop indicates less dirt is detected. This mode automatically provides the best cleaning solution.
auto_mode_tineco_floor-one_s3_smart_cordless_vacuum_&_washer.png

Auto

Tineco S3 Series Smart Cordless Vacuum and Washer - FIG 14Clean: on Min Power
Tineco S3 Series Smart Cordless Vacuum and Washer - FIG 15Vary depending on the dirt amount
Tineco S3 Series Smart Cordless Vacuum and Washer - FIG 16Heavy dirt: on Max Power

MAX Mode

  • In AUTO mode, press the AUTO/MAX button to enter MAX mode. The AUTO indicator on the display will turn off.
  • In Max mode, the appliance will apply max suction power and will spray water/solution for deeper cleaning.
max_mode_tineco_floor-one_s3_smart_cordless_vacuum_&_washer.png

Note:
Keep sharp objects away from the digital display screen to avoid scratches and scrapes.

Runtime

  • When in AUTO mode, the runtime is approximately 35 minutes. When MAX power is used, the runtime is approximately 25 minutes.
  • Estimated runtime data was obtained by a Tineco Laboratory.

Charging Time

  • A full charge takes approximately 5 hours.
  • Estimated data was obtained by a Tineco Laboratory using ambient temperatures between 39.2°F (4°C) to 104°F (40°C).

Indicator

When in Use

Tineco S3 Series Smart Cordless Vacuum and Washer - FIG 18Battery level ≥ 10%: battery indicator will be illuminated.
Tineco S3 Series Smart Cordless Vacuum and Washer - FIG 19Battery level < 10%: battery indicator will be blinking.
slide barOff: no power detected or possible battery malfunction.
Tineco FL3 Smart Cordless Vacuum and Washer - ICONSolid red light: dirt sensor malfunction or blocked.
Tineco FL3 Smart Cordless Vacuum and Washer - FIG 14Indicator blinking: CWT is empty.
Tineco FL3 Smart Cordless Vacuum and Washer - FIG 12Indicator blinking: brush roller is not installed or has a blockage.
Tineco FL3 Smart Cordless Vacuum and Washer - FIG 13Illuminated: WiFi has successfully connected.
Tineco S3 Series Smart Cordless Vacuum and Washer - FIG 20Blinking: WiFi is connecting.
Tineco FL3 Smart Cordless Vacuum and Washer - FIG 13Off: WiFi is not connected, please connect to the network.
Tineco FL3 Smart Cordless Vacuum and Washer - FIG 16Indicator blinking: the appliance is in need of self-cleaning.

During Charging

Tineco S3 Series Smart Cordless Vacuum and Washer - FIG 21Tineco indicator: blinking.

Fully Charged

Tineco S3 Series Smart Cordless Vacuum and Washer - FIG 22In 5 minutes: Tineco indicator illuminated.
After 5 minutes: all indicator lights turn off.

App

All the functions can be performed using the Tineco app. Download the Tineco app from the App Store, Google Play, and Tineco Official Site.

app_tineco_floor-one_s3_smart_cordless_vacuum_&_washer.png

Note:
The default setting for voice prompt is English, you can set other languages via App.

Voice Prompt

(Contents may vary, please in kind prevail.)

StatusReminder
Battery level: 10~20%Low battery
Battery level: 0~10%Low battery, please charge
WiFi network connectedNetwork connected
Clean Water Tank is emptyClean Water Tank empty, please refill water and cleaning solution
Dirty sensorPlease begin the self-cleaning cycle
Dirty dry filterPlease clean the filter in Dirty Water Tank
The brush roller is tangledPlease clean the brush roller
Brush roller not installedPlease install the brush roller correctly
Too much wear of brush rollerPlease replace the brush roller
Shutting down (takes 3s to shut down)Shutting down
Power is offPower off
Start chargingCharging has commenced. Auto-detecting whether to run a self-cleaning cycle
Need self-cleaningPlease begin the self-cleaning cycle
Press the self-cleaning button while the appliance notPlace the appliance on the storage tray and connect to the charger to start self-cleaning
Battery insufficient for self-cleaningLow battery, start charging
Sufficient battery to start self-cleaningStart self-cleaning
Cleaning brush rollerCleaning brush roller
Cleaning debris channelCleaning debris channel
Auto detectingAuto detecting
Deep cleaningDeep cleaning
Self-cleaning completedSelf-cleaning cycle complete. Please clean Dirty Water Tank
Self-cleaning stoppedThe self-cleaning cycle stopped. Please clean Dirty Water Tank
Clean with cleaning solution by defaultClean with cleaning solution
Clean with water onlyClean with water only
The auto mode by defaultAuto Mode
Switch to Max modeMax Mode
Voice prompts onVoice prompts on
Voice prompts disabledVoice prompts disabled

Setup Guide

To set up your Tineco FLOOR-ONE S3, follow these steps:

  • Unbox the device and all included accessories.
  • Charge the battery for at least 3 hours before first use.
  • Assemble the handle and cleaning head by aligning the connectors and clicking them into place.
  • Fill the water tank with clean water and add the recommended amount of cleaning solution.
  • Pair the device with your smartphone via the Tineco app for smart features and real-time monitoring.
  • Choose the appropriate cleaning mode (vacuum, wash, or self-clean) and begin cleaning your floors.

Maintenance

Note:

  • For optimal performance and to prevent odors, always clean and dry DWT, floater, filters, brush roller, and brush roller cover completely after each use.
  • Please make sure each part is installed correctly or the appliance may not work properly.
  • After maintenance, place the appliance on the storage tray vertically. Do not expose the appliance to direct sunlight, and store it indoors in a dry place.

Main Body

  • To reduce the risk of injury, switch off before performing maintenance.
  • Use a cloth to clean the surface with a neutral detergent. The cloth should be dry to prevent water from entering the appliance.

    main_body_tineco_floor-one_s3_smart_cordless_vacuum_&_washer.png

When the LED loop illuminates red, remove Dirty Water Tank, and clean the dirt sensor with a damp cloth or cleaning tool.

main_body_of_tineco_floor-one_s3_smart_cordless_vacuum_&_washer.png

Dirty Water Tank

  • When dirty water reaches the Max line, the appliance will stop working and show a reminder on the display and play a voice prompt.
  • Pull up the tank lid to empty the DWT. Use the cleaning tool to remove remaining debris. Rinse the inside of the DWT and place back into the appliance.
dirty_water_tank_tineco_floor-one_s3_smart_cordless_vacuum_&_washer.png

Filter & Floater

  • If the filter and the floater have been blocked, rinse with water.
  • Remove the filter from the tank lid, remove the floater, and rinse both parts with water.
filter_&_floater_tineco_floor-one_s3_smart_cordless_vacuum_&_washer.png

HEPA

Grasp recessed area on each side of the HEPA and pull upward. Rinse under running water and must be completely dry before recombining with the lid of the DWT.
*A spare HEPA is provided with your appliance for convenient replacement.

hepa_tineco_floor-one_s3_smart_cordless_vacuum_&_washer.png

Brush Roller Self-cleaning

  1. Place the appliance on the charging base after use, the sensor will auto-detect the level of dirt.
  2. When you hear the voice prompt “please begin self-cleaning cycle,” press the self-cleaning button and begin the process.
  3. Once complete, you will hear the voice prompt “self-cleaning completed, please clean the Dirty Water Tank.” At this point, the appliance will begin charging.
brush_roller_self-cleaning_tineco_floor-one_s3_smart_cordless_vacuum_&_washer.png

Note:

  • Ensure the charging base is plugged in.
  • Before the self-cleaning cycle, please clean the DWT and ensure the water level in the CWT exceeds 40%.

Brush Roller Cover

  • Grab the front handle while pressing the button and pull upward to remove.
  • Rinse with water.
  • When replacing, always latch the brush cover into place to avoid leakage.
brush_roller_cover_tineco_floor-one_s3_smart_cordless_vacuum_&_washer.png

Brush Roller

  • Remove the brush roller by grabbing the brush roller tab and pulling upward.
  • Remove the brush roller tab. Using the cleaning tool, remove the hair and debris wrapped around the roller and rinse with water. Replace the brush roller back into the accessory holder, and allow it to dry completely before reinstalling.

    brush_roller_tineco_floor-one_s3_smart_cordless_vacuum_&_washer.png
  • Remove hair and debris from the brush roller chamber and the opening with a tissue or a damp cloth.
  • Replace the brush roller by inserting the brush roller end into the right side of the holder, then lock the pull tab into place by pressing downward.

    brush_roller_of_tineco_floor-one_s3_smart_cordless_vacuum_&_washer.png

Note:
A spare brush roller is provided with your appliance for convenient replacement.

Important Safety Instructions

SAVE THESE INSTRUCTIONS
Household use only.
When using an electrical appliance, basic precautions should always be followed, including the following:
READ ALL INSTRUCTIONS BEFORE USING (THIS APPLIANCE). Failure to follow the warnings and instructions may result in electric shock, fire, and/or serious injury.
WARNING – To reduce the risk of fire, electric shock, or injury:

  1. This appliance can be used by children aged 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning the use of the appliance in a safe way and understand the hazards involved. Children should not play with the appliance. Cleaning and user maintenance shall not be performed by children without supervision.
  2. The appliance is not to be used by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge unless they have been given supervision or instruction.
  3. Use only indoors, on non-carpeted floor surfaces such as vinyl, tile, sealed wood, etc. Be careful not to run over loose objects or edges of area rugs. Stalling the brush may result in premature belt failure.
  4. Do not allow it to be used as a toy. Close attention is necessary when used by or near children, pets, or plants.
  5. Use only as described in this manual. Use only the manufacturer’s recommended attachments.
  6. Do not use a damaged cord or plug. If the appliance has been dropped, damaged, left outdoors, dropped into water, or is not working as it should return to a service center.
  7. Do not handle chargers, including charger plugs, and charger terminals with wet hands.
  8. Do not put any object into openings. Do not use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce airflow.
  9. Keep hair, loose clothing, fingers, and all parts of your body away from openings and moving parts.
  10. Use extra care when cleaning on stairs.
  11. Do not use it to pick up flammable or combustible liquids, such as gasoline, or use it in areas where they may be present.
  12. Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
  13. Do not use without a filter.
  14. Prevent unintentional activation. Ensure the switch is in the off-position before picking up or carrying the appliance. Carrying the appliance with your finger on the switch or energizing appliance that has the switch on invites accidents.
  15. Always switch off the appliance before making any adjustments, changing accessories, or storing the appliance. Such preventive safety measures reduce the risk of starting the appliance accidentally.
  16. Recharge only with the charger specified by Tineco. A charger that is suitable for one type of battery pack may create a risk of fire when used with another battery pack.
  17. Use appliances only with specifically designated Tineco battery packs. The use of any other battery packs may create a risk of injury and fire.
  18. Under abusive conditions, liquid may be ejected from the battery; avoid contact. If contact accidentally occurs, flush with water. If liquid comes into eye contact, seek medical help. Liquid ejected from the battery may cause irritation or burns.
  19. Do not use a battery pack or appliance that is damaged or modified. Damaged or modified batteries may exhibit unpredictable behavior resulting in fire, explosion, or risk of injury.
  20. Do not expose a battery pack or appliance to fire or excessive temperature. Exposure to fire or temperature above 266°F (130°C) may cause an explosion.
  21. Follow all charging instructions and do not charge the battery pack or appliance outside of the temperature range specified in the instructions. Charging improperly or at temperatures outside of the specified range may damage the battery and increase the risk of fire.
  22. Have servicing performed by a qualified repair person using only identical replacement parts. This will ensure that the safety of the product is maintained.
  23. This appliance contains battery cells that are non-replaceable. Do not modify or attempt to repair the appliance or the battery pack except as indicated in the instructions for use and care.
  24. Always turn off this appliance before connecting or disconnecting the motorized nozzle.
  25. Do not charge or store the appliance outdoors or inside the car. Only charge, store or use the battery in a dry indoor area where the temperature is higher than 39.2°F (4°C)
    but lower than 104°F (40°C). The charger is for indoor use only.
  26. Do not use it to pick up ultrafine particles, such as lime, cement, sawdust, gypsum powder, or ashes.
  27. Do not use it to pick up sharp objects, such as metallic nails, pieces of glass, metal paper clips, or pins.
  28. Do not use it to pick up hazardous material and chemicals, such as solvent, drain cleaner, strong acids, or strong alkali.
  29. Stop using immediately if the appliance is overheating, making unusual noises, producing unusual odors, performing low suction, or leaking electricity.
  30. Turn cleaner OFF and disconnect from the electrical outlet for long-term storage.
  31. Always clean the Dirty Water Tank after each use to avoid potential blockage, which may lead to low suction power, motor overheating, or reduce the service life of the appliance.
  32. Store appropriately indoors in a dry place after use.
  33. Do not place or submerge appliances in standing water or try to clean flooded areas.
  34. All data and technical instructions of this manual are based on results from lab tests of Tineco or designated third parties. The company reserves all rights for final explanations.
  35. The plug must be removed from the socket outlet before cleaning or maintaining the appliance.
  36. A hazard may occur if the appliance runs over the supply cord.
  37. Do not use the appliance when the water depth is more than 5mm above the surface.
  38. Do not pull or carry by cord, use cord as a handle, close a door on cord, or pull cord around sharp edges or corners. Do not run appliance over cord. Keep cord away from
    heated surfaces.
  39. Do not unplug by pulling on the cord. To unplug, grasp the plug, not the cord.

Range of Usage

  1. The cordless hard floor cleaner is to be used on indoor hard floors, such as vinyl, tile, sealed wood, etc. Use on a rough surface may not get the best performance.
  2. Keep your appliance away from heat sources, such as a fireplace or heater, to avoid casing deformation.
  3. Do not use it to pick up flammable or combustible liquids, ultrafine particles, sharp objects, hazardous material, chemicals, or anything that is burning or smoking, as described above.

About Cleaning Solution

  1. A large amount of cleaning solution entering the motor may cause damage to the appliance.
  2. Add solution as instructed in the Product Operation section. We recommend using the provided cleaning solution. Do not use the product with an acidic, alkaline solution, or any substances harmful to the environment.
  3. Keep out of the reach of children. Avoid contact with eyes and skin, otherwise, rinse thoroughly with water. If irritation persists, seek medical advice. If the product is swallowed seek medical advice.
  4. Dirty water and solution disposal should comply with local environmental regulations.

About the Appliance

  1. Do not modify or attempt to repair the appliance except as indicated in the instructions for operating and cleaning.
  2. Charge the appliance with the Tineco adaptor. Input Voltage: AC 100-240V. Both high and low voltages can damage the adaptor, or appliance, or even cause danger to the user.
  3. Use extra care when cleaning on stairs.
  4. Ensure that the Power Switch is in the OFF position before picking up or carrying the appliance. Do not lay flat or lean the appliance so as to prevent dirty water from entering the motor.
  5. To avoid being tripped accidentally, please put away the appliance on the storage tray.
  6. Always install the Dirty Water Tank and Clean Water Tank properly before use.
  7. Do not allow the appliance or charger to get wet to avoid the risk of fire or injury caused by a short circuit.

Troubleshooting

ProblemPossible causeSolution
The appliance does not turn onAuto protection for overheatingRestart after cooling down
Weak suctionThe HEPA is not installed, or the HEPA is dirtyClean and dry the pre-filter
Brush roller tangled indicator blinking loudspeaker.pngVoice prompt: 1. Please clean the brush rollerTineco Floor One S3 Smart Cordless Hard Floor Cleaner 28 2. Please install the brush roller correctly1. The brush roller is blocked 2. The brush roller is not installed1. Remove blockages 2. Install brush roller correctly
WiFi indicator is offTineco Floor One S3 Smart Cordless Hard Floor Cleaner 29WiFi is not connectedFollow the in-app guide to connect to WiFi
CWT empty indicator blinkingTineco Floor One S3 Smart Cordless Hard Floor Cleaner 26 loudspeaker.pngVoice prompt: Clean Water Tank empty, please refillCWT is emptyRefill CWT
DWT full indicator blinking loudspeaker.pngVoice prompt:Tineco Floor One S3 Smart Cordless Hard Floor Cleaner 27 Dirty Water Tank full, please emptyThe dirty water in DWT has reached the MAX lineEmpty the dirty water and then reinstall the DWT
All lights off in operationTineco Floor One S3 Smart Cordless Hard Floor Cleaner 24Battery overheat or malfunctionCool the appliance down and restart
Battery level indicator blinking loudspeaker.pngVoice prompt: Low battery,32 please  chargeLow batteryCharge the appliance, or restart
LED loop blinking red loudspeaker.pngVoice prompt: Please begin the self-cleaning cycleTineco Floor One S3 Smart Cordless Hard Floor Cleaner 25Dirt sensor malfunction or blockedRemove blockages, clean the debris channel, or restart
Self-cleaning icon blinkingTineco Floor One S3 Smart Cordless Hard Floor Cleaner 33The brush roller is dirty Start self-cleaning
Power indicator blinking101Motor malfunctionContact Customer Service

Pros & Cons

Pros

  • Multi-functional Design: Combines vacuum and washer functions in one device.
  • Smart Features: Wi-Fi connectivity and app control for real-time monitoring and maintenance alerts.
  • Efficient Cleaning: Advanced sensors and LED lights for thorough dirt detection.
  • Long Battery Life: Up to 35 minutes of runtime on a single charge.
  • Self-Cleaning Mode: Automatically washes the brush roller for easy maintenance.

Cons

  • Weight: May be heavy for some users, especially during extended use.
  • Noisy Operation: Although quieter than many other vacuums, it can still be noisy on higher settings.
  • Expensive: Priced higher than some other vacuum and washer models on the market.
  • Complex Assembly: Some users may find the initial assembly process a bit complicated.

Customer Reviews

Customers have praised the Tineco FLOOR-ONE S3 for its ease of use and effective cleaning capabilities. Many appreciate the convenience of having both vacuum and washer functions in one device, making it a valuable addition to their cleaning arsenal. However, some users have noted that the device can be a bit heavy and the assembly process may require some patience.

Common complaints include the higher price point compared to other models and the occasional noise during operation. Despite these, the overall satisfaction rate remains high due to its robust performance and innovative features.

Warranty

2-YEAR LIMITED WARRANTY

  • This only applies to purchases made from authorized retailers of Tineco.
  • Is subject to the adherence of the requirements outlined in this instruction manual, and is subject to further conditions outlined below.

WHAT IS COVERED?
Your Tineco appliance has a 2-year warranty against original defects in material and workmanship, when used for private household purposes in accordance with the Tineco Instruction Manual. Motorized accessories and battery bought separately come with a 1-year warranty.

WARRANTY SERVICE
Register: We highly recommend that upon purchase, you register your appliance on the Tineco official website https://www.tineco.com  and enjoy exclusive benefits. To register, please enter the last 11 digits of the serial number (found on the back of the appliance).

Failure to register your product won’t diminish your warranty rights.

warranty_service_tineco_floor-one_s3_smart_cordless_vacuum_&_washer.png

Faqs

How do I assemble the Tineco?

To assemble the Tineco FLOOR-ONE S3, start by charging the battery for at least 3 hours. Then, align the handle and cleaning head connectors and click them into place. Fill the water tank with clean water and add the recommended amount of cleaning solution. Finally, pair the device with your smartphone via the Tineco app for smart features.

What is the runtime of the Tineco FLOOR-ONE S3 on a single charge?

The Tineco provides up to 35 minutes of runtime on a single charge, making it suitable for cleaning large areas without frequent recharging.

Can I use the Tineco on all types of floors?

Tineco FLOOR-ONE S3 Smart Cordless Vacuum & Washer is designed to work on various floor types including hardwood, tile, carpet, and more. However, it’s always a good idea to check the manufacturer’s recommendations for specific floor types.

How do I maintain the Tineco FLOOR-ONE S3 Smart Cordless Vacuum & Washer?

The Tineco comes with a self-cleaning mode that automatically washes the brush roller. Regularly emptying the dirt tank and cleaning the filters are also important for maintaining optimal performance.

Is the Tineco Vacuum & Washer noisy during operation?

While the Tineco is designed to be quieter than many other vacuums, it can still produce some noise, especially on higher settings. However, it is generally considered quieter than traditional vacuum cleaners.

Can I control the Tineco FLOOR-ONE S3 Smart Cordless Vacuum & Washer remotely?

FLOOR-ONE S3 is Wi-Fi enabled and can be controlled and monitored through the Tineco app on your smartphone. This allows you to start cleaning, check maintenance alerts, and receive real-time cleaning reports remotely.

What accessories come with the Vacuum & Washer?

The Tineco comes with a comprehensive set of accessories including different brushes, a charging dock, and additional filters. These accessories help in maintaining and enhancing the cleaning performance of the device.

Is the Tineco FLOOR-ONE S3 heavy to maneuver?

Smart Cordless Vacuum & Washer weighs approximately 7.9 pounds, which may be heavy for some users, especially during extended use. However, its ergonomic design helps in reducing fatigue while cleaning.

How often should I clean the filters of the Tineco?

It is recommended to clean the filters of the FLOOR-ONE S3 regularly, ideally after every use. This ensures optimal airflow and maintains the device’s performance over time.

Can I use any cleaning solution with the Tineco FLOOR-ONE S3 Smart Cordless Vacuum & Washer?

It is recommended to use the cleaning solution provided by Tineco or any solution specifically designed for floor washers. Using other types of cleaning solutions may void the warranty or affect the device’s performance.

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