Classic Flame Electric Fireplace 36EB221-GRC User Guide

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Content

Introduction

The Classic Flame 36EB221-GRC Electric Fireplace is a modern and stylish addition to any home. This fireplace offers the comforting warmth and ambiance of a traditional fireplace without the hassle of chopping wood or cleaning ashes. It has a sleek and elegant design, making it a perfect fit for any room in your house. and it was launched in 2021.

MODEL SPECIFICATIONS

 

MODEL NUMBER

 

DESCRIPTION

 

VOLTAGE

RATED POWER WATTS

 

BTU

 

AMPS

36EB110-GRT

36” TRADITIONAL

120

1440

4400

12

36EB220-GRT

36” TRADITIONAL

208/240

2100/2800

6700/8900

10.1/11.7

36EB111-GRC

36” CONTEMPORARY

120

1440

4400

12

36EB221-GRC

36” CONTEMPORARY

208/240

2100/2800

6700/8900

10.1/11.7

WARNING

THE INSTALLATION OF THE BUILDER BOX MUST COMPLY WITH THE APPLICABLE LOCAL AND / OR NATIONAL ELECTRICAL CODES AND UTILITY REQUIREMENTS. THIS INSTALLATION SHOULD BE ENTRUSTED TO ONLY QUALIFIED PERSONNEL WHERE REQUIRED BY LAW.

PREPARATION

  1. Open the master carton, stone box, and wall-mounted control box and make sure you have all the parts listed. Remove the parts from the cartons and put them in a safe location (see figure 1).

    1.png
  2. Unscrew 2 screws on the side edge of the frame (Fig. 2). Securely holding the frame, lift up and pull away from the unit to remove the frame. Do not remove the protective plastic film at this time. Place the frame in a safe place (see figure 2).

    2.png

Description

The Classic Flame 36EB221-GRC Electric Fireplace is a fantastic alternative to a traditional fireplace. It has a beautiful design that is both modern and timeless. The fireplace insert and mantel are made of high-quality materials that are built to last. The LED flame technology creates a realistic and soothing flame effect that will add warmth and ambiance to any room. With adjustable heat settings, you can customize the temperature to your liking. The remote control allows you to adjust the heat and flame settings from the comfort of your couch.

FRAMING

This fireplace is a zero clearance design. No combustibles can be placed on the top surface of the fireplace. Combustibles may be installed to the edge of the unit. Insulation and vapor barrier should be placed a minimum of 2 inches from the unit. Build the framing according to the specifications shown in the below table & figure 3.

MODEL

A

B

C

D

E

F

G

H

I

J

K

L

M

36EB110-GRT

             

36EB220-GRT

36EB111-GRC

8”

35”

23.8”

24”

18”

36”

33.5”

34.7”

23.6”

7.8”

51”

36”

36”

36EB221-GRC

             

Framing Specification: Figure 3

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Recommended Power Supply Wire Specifications

  • For 36EB110-GRT & 36EB111-GRC installations use three non-metallic sheathed cables with ground wire for the power supply. Use the appropriate wires to meet local and national electrical codes for rated power consumption.
  • For 36EB220-GRT & 36EB221-GRC installations use four non-metallic sheathed cables with ground wire for the incoming power supply. Use the appropriate wires to meet local and national electrical codes for rated power consumption.

Recommended Wire and Fusing Requirements 

Use appropriate wire to meet local and national electrical codes for rated power consumption. All wire gauges should be 12 gauge solid wires with a dedicated 15 amp breaker for 120 volts. For 208/240 volts Builders Box models use two dedicated 15 amp breakers.

Allow at least 8 in of service cable for connecting power supply wire to junction box on fireplace insert when installing before finishing wall. Allow up to 4 feet of service cable for connecting power supply wire to junction box on fireplace insert after finishing wall. The control box is supplied with a six meter long cable.

MOUNTING

Install Method

  1. Remove front frame (see figure 2).
  2. Remove the screws holding side panels and then remove the side panels (see figure 4 & 5).

    5.png
    6.png
  3. Insert the builders box into the opening in the framing.
  4. Install the builders box using 4pcs screws from the inside of the builder box (see figure 6 & 7).

    7.png
    8.png
  5. Remount the side panels.
  6. Place the stones as desired (Only for 36EB111-GRC & 36EB221-GRC).
  7. Remount the front frame.

120V WIRING INSTRUCTIONS

  1. Loosen the screw securing the junction box cover and remove the cover.
  2. Pull the power supply wires through the hole in the cover.
  3. Pull out the 4 wires marked L, N, G, S from the junction box on the side of the builder box.
  4. Connect the black L wire from the unit to the black L from the power supply.
  5. Connect the white N wire from the unit to the white N from power supply.
  6. Connect the green ground G wire from the unit to the ground from the power supply.
  7. Plug the S wire connector into the provided sign wire.
  8. Ensure that all connections are tight.
  9. Secure all the wiring with wire-caps, then insert into the junction box.
  10. Remount the junction box cover (see figure 8 & 9).

Note: 36EB110-GRT & 36EB111-GRC will only run on 120 volt operation.

9.png

208/240V WIRING INSTRUCTIONS

  1. Loosen the screw securing the junction box cover and remove the cover.
  2. Pull the power supply wires through the hole in the cover.
  3. Pull out the 5 wires marked L1, L2, N, G, S from the junction box on the side of the builder box.
  4. Connect the black L1 wire and red L2 from the unit to the two dedicated 15 amp lines from the power supply.
  5. Connect the white N wire from the unit to the white N from power supply.
  6. Connect the green ground G wire from the unit to the ground from the power supply.
  7. Plug the S wire connector into the provided sign wire.
  8. Ensure that all connections are tight.
  9. Secure all the wiring with wire-caps, then insert into the junction box.
  10. Remount the junction box cover (see figure 8 & 9).

Note: 36EB220-GRT & 36EB221-GRC will only run on 208/240 volt operation.

10.png

INSTALL CONTROL BOX

  1. Mount the control box bracket to the wall using provided screws.
  2. Connect control panel wire to extension cable.
  3. Insert the control box to the bracket and finish the control box installation.

    11.png

CHECK & TEST

  1. Recheck that all the wiring works. Check that all connections are tight and correct to the manual.
  2. Switch on the power supply to the unit.
  3. Press the POWER button on the control box.
  4. Using the wall controls test all the functions to ensure they are working correctly. If any functions do not work, recheck the wiring using sections 4 and 5 of this guide.
  5. Use the remote control to operate the unit, check all the functions.
  6. Finish wall construction work.

Caution: When the wiring is complete a thorough “testing cycle” must be performed to check the operation of the unit PRIOR to the wall / area being closed up, tiled, and/or bricked.

Setup Guide

Setting up the Classic Flame 36EB221-GRC Electric Fireplace is easy and straightforward. Here are the steps to follow: 

  1. Unpack the fireplace and remove all packaging materials. 
  2. Place the fireplace insert and mantel in the desired location. 
  3. Plug the fireplace into a standard electrical outlet. 
  4. Adjust the heat and flame settings using the remote control. 
  5. Enjoy the warmth and ambiance of your new electric fireplace.

Classic Flame 36EB221-GRC Electric Fireplace Wiring Schematic

36EB110-GRT

12.png

36EB220-GRT

13.png

36EB111-GRC

14.png

36EB221-GRC

15.png

Troubleshooting

If you encounter any issues with your Classic Flame 36EB221-GRC Electric Fireplace, here are some common problems and solutions: 

  • The fireplace won't turn on: Make sure the fireplace is plugged into a working electrical outlet. If the outlet is working, check the remote control batteries to ensure they are not dead. 
  • The flame effect is too dim: The flame effect can be adjusted using the remote control. Increase the flame brightness setting to your desired level. 
  • The fireplace is overheating: If the fireplace is overheating, turn it off and unplug it from the electrical outlet. Allow the fireplace to cool down before plugging it back in and turning it on again.

Pros & Cons about Classic Flame 36EB221-GRC Electric Fireplace

Pros

  • Realistic flame effect 
  • Adjustable heat settings 
  • Remote control 
  • Sleek and elegant design

Cons

  • May be too small for larger rooms 
  • Can be expensive compared to other electric fireplaces

Faqs

Can I control the fireplace using a smart home system?

Classic Flame 36EB221-GRC Electric Fireplace is not designed to be integrated with smart home systems. It is operated via a control panel and a remote control.

How do I reset the thermal cut-out if Classic Flame 36EB221-GRC Electric Fireplace activates?

Turn off the main power switch, wait 5 to 10 minutes for the unit to cool down, and then turn it back on.

What should I do if the Classic Flame 36EB221-GRC Electric Fireplace produces unusual noises?

Turn off the unit and inspect for any loose components. If Classic Flame 36EB221-GRC Electric Fireplace noise persists, contact customer service for assistance.

What should I do if Classic Flame 36EB221-GRC Electric Fireplace remote control does not work?

Check and replace the batteries if necessary. Ensure the remote control is pointed at the log set inside the stove and the red light blinks when a function button is pressed.

What is the warranty on the Classic Flame 36EB221-GRC Electric Fireplace?

The Classic Flame 36EB221-GRC Electric Fireplace comes with a one-year warranty.

How often should I clean the air vents of the Classic Flame 36EB221-GRC Electric Fireplace?

Classic Flame 36EB221-GRC Electric Fireplace is recommended to clean the air vents regularly to ensure proper airflow and prevent overheating.

Can I replace the LED lights in the Classic Flame 36EB221-GRC Electric Fireplace myself?

It is recommended to have a qualified technician replace any defective LED components to ensure safety and proper functioning.

Does the Classic Flame 36EB221-GRC Electric Fireplace have a timer function?

The unit does not include a built-in timer function. Classic Flame 36EB221-GRC Electric Fireplace is manually operated via the control panel or remote control.

Can I paint the Classic Flame 36EB221-GRC Electric Fireplace to match my room decor?

Classic Flame 36EB221-GRC Electric Fireplace is recommended to paint the fireplace as it may void the warranty and affect its performance.

How do I know if the Classic Flame 36EB221-GRC Electric Fireplace is grounded properly?

Ensure the green ground wire from the unit is connected to the ground from the power supply. It is advisable to have a qualified electrician verify proper grounding.

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