Installation: Dimplex Revillusion Built-in Electric Firebox RBF30-FG User Manual

Overview

The Revillusion Built-in Electric Firebox RBF30-FG is a 30-inch built-in electric fireplace insert designed for framed installations, remodels, and custom surrounds. It suits homeowners who want realistic flame styling, supplemental heat, and a clean, vent-free installation without gas lines or special venting.

This model is part of the Revillusion family and is supplied with a front glass panel, glass trim, remote control, and plug kit, making it a practical choice for a finished fireplace look with flexible electrical connection options.

Specifications

• Product name: Revillusion Built-in Electric Firebox RBF30-FG
• Model number: 500002388
• Size: 30-inch built-in electric firebox
• Dimensions: 31 1/8 in W x 26 5/8 in H x 12 1/8 in D
• Framing opening: 30 5/8 in W x 26 3/16 in H x 12 1/2 in D
• Voltage options: 120 V, 208 V, or 240 V
• Electrical rating: 1,300 W at 120 V, 1,975 W at 208 V, 2,575 W at 240 V
• Current draw: 10.8 A at 120 V, 9.5 A at 208 V, 10.7 A at 240 V
• Power cord length: 72 in
• Weight: 66.5 lb
• UL listing file: E71416
• Warranty: 2 years limited warranty

Detailed Description

The Revillusion Built-in Electric Firebox RBF30-FG uses hidden touch controls on the upper center of the firebox and includes a remote control for everyday operation. The display supports flame effects, heat control, thermostat adjustment, lighting options, timer settings, and control locking.

Key parts include the firebox body, front glass, glass trim, decorative side panels, log set, grate box, electrical cover, and the heater hardware disconnect jumper. The unit is designed for hardwired installation or plug-in use with the included plug kit, depending on the setup chosen.

The fireplace is built as a zero-clearance unit, so it can be installed into a framed opening without special venting. Its self-trimming flange creates a finished edge, while the front glass and trim complete the visible presentation.

Safety

Read all instructions before installation or use, and keep the manual for future reference. The firebox becomes hot during operation, especially around the heater outlet, so keep furniture, bedding, paper, clothing, curtains, and other combustibles at least 3 feet away from the front.

Do not block the front opening, air intakes, or exhaust area. The unit must never be used outdoors, placed where it could fall into water, or operated near gasoline, paint, or other flammable liquids. Do not insert objects into any ventilation opening.

Always turn the heater off when not in use, disconnect power before cleaning or servicing, and avoid using the unit if it has been dropped, damaged, or malfunctioned. A qualified technician should handle repairs.

If installed in a bathroom, the circuit must be protected by GFCI and the fireplace must be positioned to prevent water exposure. The unit is not watertight.

Setup and Operation

Installation basics

Before installation, remove the protective sheet and check that the log set wiring is secure. If the plug kit will be used, connect it before installing the unit. If the heater will be permanently disabled, complete the heater hardware disconnect first.

Install the firebox in the framed opening, level it with shims if needed, and fasten it through the mounting flanges. Do not let the front of the unit sit recessed, because that can restrict airflow from the heater.

Front glass installation

Attach the glass pins to the lower brackets, secure the upper brackets, align the glass pins with the openings, tilt the glass into place, and finish by adding the magnetic glass trim.

Electrical setup

The unit must be wired according to local and national electrical codes. A dedicated, properly fused 15 amp circuit is recommended for the correct voltage. The firebox can be hardwired or connected using the provided power cord assembly.

For 120 V hardwire installation, use 2-conductor wire with ground. Connect neutral, live, and ground as directed, and cap the unused lead. For 240 V hardwire installation, use 3-conductor wire with ground. Connect the two live conductors, neutral, and ground as specified, and cap the unused heater neutral lead. A wall switch may also be used if correctly rated.

The plug kit installation connects the included power cord to the unit’s wiring harness, with the cord plugged directly into an appropriate receptacle. An extension cord is not permitted.

Controls

• Standby: turns the unit on or places it in standby, while preserving the last settings
• Flame: turns the flame effect on or off
• Heat: turns the heater on or off
• Heat disable: disables or re-enables heat from the hidden touch controls
• Thermostat: adjusts the target temperature from 41°F to 99°F
• Temperature display: switches between Celsius and Fahrenheit
• 360° light: cycles through off, white, yellow, and red lighting
• Light sensor: adjusts brightness automatically based on room light
• Flame accents: cycles through flame base effects
• Brightness: cycles through solid and flicker modes at high or low brightness
• Timer: sets shutoff from 30 minutes to 8 hours in 30-minute steps
• Controls lock: locks the hidden touch controls while keeping remote operation available
• Factory reset: restores default settings from standby mode

The remote control works from roughly 30 feet away and should be aimed toward the hidden touch controls. If power is interrupted, the unit returns to its previous settings when restarted.

When heat is switched off, the fan continues for a short cooldown period before stopping completely. The fireplace can also run in flame-only mode if desired.

Special functions

The heater can be temporarily disabled through the controls, or permanently disabled by removing the HT EN jumper on the main control board. Permanent heater disconnect also disables the fan, so it should only be used when an installation without heat is required.

Cleaning and Maintenance

Unplug or disconnect power and let the unit cool before any maintenance. Dust from the reflector screen can be removed with a dry cloth, and fingerprints can be cleaned with a damp cloth followed by a dry, lint-free cloth.

Clean painted surfaces and the logs with a damp cloth only. Avoid abrasive cleaners on any part of the unit. Regular inspection is important, and the heater should be checked at least once a year or more often if conditions require it.

To replace the remote battery, open the battery cover, install a 3V CR2032 lithium battery with the positive side facing up, then close and secure the cover. Store or transport the fireplace in a dry place with minimal vibration.

Troubleshooting

• If the fireplace does not turn on, check incoming power, the breaker panel, the wall switch if used, and the wiring connections.
• If the remote does not work, replace the battery and confirm that the positive side faces up.
• If the heater will not start and the display shows dashes, the heat function may be disabled from the controls.
• If the heater shows H--, the heater has been permanently disabled by hardware disconnect.
• If the display shows Er1, the thermistor may be faulty or disconnected.
• If the display shows Er2, the high-temperature cutoff has tripped; clear obstructions, reset power, and allow five minutes before restarting.
• If the breaker trips or the fuse blows, the circuit may not be dedicated or properly rated.
• If the hidden controls do not respond and LOC appears, unlock the controls from the touch panel.
• Normal shutdown includes a short fan delay, so the heater may appear to stay on briefly after being turned off.

Warranty

The Revillusion Built-in Electric Firebox RBF30-FG is covered by a 2-year limited warranty for the original purchaser in eligible regions. For the first year, covered defects may be repaired or replaced with in-home service included; during the second year, coverage is limited to replacement parts.

The warranty excludes damage caused by misuse, abuse, accident, neglect, incorrect installation, improper maintenance, unauthorized repair, alteration, or operation with the wrong power source. It also excludes purchases made in certain regions outside the standard coverage area.

Pros & Cons

• Pros: realistic Revillusion flame styling, included front glass and plug kit, multiple voltage options, thermostat control, timer, and remote operation.
• Pros: zero-clearance installation, no special venting required, and useful flame-only operation for ambience without heat.
• Cons: installation requires careful electrical work and code compliance, and the heater needs proper airflow to avoid shutdowns.
• Cons: the unit is not designed for outdoor use or wet locations, and the heater can be permanently disabled with the hardware jumper removal.

The Revillusion Built-in Electric Firebox RBF30-FG blends a built-in fireplace look with flexible installation and easy daily control. For homeowners wanting a compact electric firebox with flame effects, supplemental heat, and a polished finish, it offers a strong balance of design and function.