Drayton Controls Wiffer Thermostat Kit 3 | Installation Guide

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Introduction

Providing accurate and easy control over your home's heating system, the Drayton Controls Wiser Thermostat Kit 3 is a complete smart heating solution. With the help of this package, which comes with the Wiser Hub, two smart room thermostats, and two smart radiator thermostats, you can set up programmable heating zones that maximize both comfort and energy savings. You can make schedules, control your heating remotely from your smartphone, and combine the Wiser Heat app with well-known smart home devices like Apple HomeKit, Google Assistant, and Amazon Alexa. The Wiser Thermostat Kit 3 is a flexible and easy-to-use solution for contemporary houses, as it is compatible with the majority of central heating systems.

Technical Data

Wiser Heat HubR

Wiser Room ThermostatWi

ser Radiator Thermostat

Dimensions

93mm(w), 148mm(h), 31mm(d)

76mm(w), 76mm(h), 25mm(d)

93mm(h), 51mm(dia)

Power Supply

230V a.c. ±10% 50Hz

2x1.5V IEC LR6 (AA) alkaline batteries

Switch Rating

2(1)A 230V a.c. each switch Total load must not exceed 2.5A

N/A

Wiring

Fixed wiring only, to comply with current IET regulations (BS7671)

No wiring required

Interfaces

User: Push Button/LED; I/O: Mains Relays (1-3), Digital Boiler Interface

User: TFT display, touch buttons; I/O: None

User: Twist Cap, LED; I/O: None

 

0°C to 45°C

Storage Temperature

-10°C to 55°C

Maximum Mounting Surface Temperature

N/A

93°C

Maximum Water Temperature

N/A

73°C continuous and 110°C max

Ingress Protection

IP 30

IP 20

IP 30

Ambient Humidity (non-condensing)

Operating 25% to 90%, Storage 15% to 95%

Set-point Range

5°C to 30°C

Control Accuracy

<0.6°C at 4°C/hour (with Room Thermostat)

N/A

<0.8°C at 4°C/hour (with Radiator Thermostat)

N/A

Timing Resolution

1 minute

 

Temperature Resolution

0.5°C

Ball Pressure Test Temperature

°C

75°C

Pollution Degree

2

Software Class

A

Without Mains Power

Display: LEDs off; Time: always kept; Program times: always preserved

N/A

Rated Impulse Voltage

2.5kV

N/A

Radio Technology/Frequency

2.4GHz (Bi-directional, Mesh)

Radio Signal Range

30m Free Space

Maximum Radio-Frequency Power Transmitted

+17dBm (50mW)

+13dBm (20mW)

+13dBm (20mW)

Mounting

Industry standard wall plate

Wall bracket or desk stand

Radiator Valve

Relevant Directives

Radio Equipment Directive (RED) 2014/53/EU, Batteries Directive 2006/66/EC, RoHS Directive 2011/65/EU

Applied Standards

EN60730-1; EN60730-2-7; EN60730-2-9, EN 300 328

If you are replacing an existing controller/programmer and don’t need to make any wiring changes that’s great news. All you need to do is remove the old product and fit your new Wiser Hub® to the existing wallplate.
If you are fitting a new system or require re-wiring please contact an installer.

IMPORTANT

  • Do not attempt to install this product if you are not familiar with how to install mains-powered electrical appliances.

  • Always switch off the mains before removing controller and never fit it to a live wallplate.

Description

With the highly advanced and user-friendly Drayton Controls Wiser Thermostat Kit 3, you can easily control your home's heating from anywhere in the globe. Its wide touchscreen display makes it simple and quick to set schedules, control the temperature, and switch between comfort and energy-saving modes. For best energy efficiency and comfort, the Wiffer thermostat also has functions like open window recognition and ideal start. It's a fantastic addition to any home thanks to its clean and contemporary style.

Mounting the wallplate

Step 1: Mounting the wallplate

Drayton-Wiser-Smart-Thermostat-and-Multi-Zone-Kit-fig-1

Option 1: Fitting a new wall plate

The ideal location should have reasonable lighting, good access, no condensation, no extremes of temperature and a supporting surface that fully covers the back of the unit. Position with 70mm clearance to the right, 25mm above and sufficient room to access the securing screws underneath. Fix, with terminals at the top, either direct to a flat wall using wall plugs and No. 6 x 1″ (25mm) woodscrews, or on a flush mounting single conduit box type UA1 (BS4662) using M3.5 x 14 bolts. Now fit the Wiser HubR onto the wallplate and tighten the securing screws. Check the 3A fuse, and switch on the mains.

Option 2: Using an existing industry standard wall plate

Loosen the securing screws on the old controller/ programmer and unplug it. Check that there is 70mm clearance to the right of the wall plate and 25mm above it. Check the wiring diagram for your product model to compare terminals and, if necessary, change the wiring of the wall plate to suit. Now fit the Wiser HubR onto the wall plate and tighten the securing screws. Check the 3A fuse, and switch on the mains.

Warning

DO NOT use a surface mounting box as the wallplate is not designed for this purpose.

Note: Ensure the HubR is installed in a position with Wi-Fi coverage.

Wiring

Step 2a: Wiring – wallplate

Make sure mains input has a 3 amp fuse.
CAUTION: Before installation, make sure the mains supply is switched off!

Drayton-Wiser-Smart-Thermostat-and-Multi-Zone-Kit-fig-2
  • One channel only: Note that the output contacts are voltage-free*, so power needs to be put on to Terminal 1 either by linking from Terminal L or from a separate supply with a 3A fuse.

    • * Not SELV – Fixed wiring only, to comply with current IET regulations.

  • Three channel only: Make a note of which circuit is connected to CH 1 and CH3 respectively as this information is needed later, during commissioning, when room thermostats are added to the system.

Note: If there is an existing wired thermostat connected via the wall plate, you can:

  • Disconnect it i.e. remove the thermostat wires from the wallplate, or

  • Leave the thermostat connected providing it is ON and there are no schedules that can interfere with Wiser, or

  • Turn the existing room stat up to max. This is the same as creating a permanent supply through the LIVE-IN and SWITCH-LIVE.

Note

After wiring, fit the Wiser HubR onto the wall plate and tighten the securing screws. Check the 3A fuse and switch on the mains.

Step 2b: Wiring- boiler with Communication module interface

If your boiler supports Communication module, please follow the instructions under this step

Existing Communication module installation

Drayton-Wiser-Smart-Thermostat-and-Multi-Zone-Kit-fig-3
  1. Remove the Communication module cables from the existing controller of thermostat.

  2. Remove the Communication module from the rear of the Wiser HubR.

  3. Wire in the Communication module cables into the Communication module. It does not matter which way the cables are wired.

  4. Replace the Communication module into the HubR.

  5. Wire L & N on the wallplate from a separate supply with a 3A fuse.

  6. Mount the HubR on the wallplate.

Note

  • Communication module works only with Wiser Kit 1 systems (heating only).

  • The communication module will not work on systems with a separate hot water cylinder (Kits 2 and 3) even if the communication module is present.

Testing the system

Step 3: Testing the system

Drayton-Wiser-Smart-Thermostat-and-Multi-Zone-Kit-fig-4

Connection Charts

Warning: Always switch off the mains before removing the Wiser HubR – and never fit it to a live wallplate!

Make the wiring connections, as shown in the connection charts, for the appropriate system. For surface wiring, snap out the cable entry strip on the bottom edge of the wallplate. The Wiser HubR is double-insulated and needs no earth connection, but an earthing continuity (loop) terminal is provided for convenience.

Note: If there is an existing wired thermostat, it must be completely disconnected, i.e. remove the thermostat wires from the wiring centre – a link must be inserted between the terminals where the thermostat common and call for heat wires are located in the wiring centre.

Arrowed numbers relate to the junction box

* Consult boiler handbook for details of pump overrun wiring.
After wiring, clip on the unit and tighten the securing screws. Check the mains input has a 3A fuse, and switch on the mains.

  • LS – Live Supply

  • LR = Live Return

Single Zone CombiBoiler: Model WT714R, WV714R

Drayton-Wiser-Smart-Thermostat-and-Multi-Zone-Kit-fig-5

Biflo system: Model WT724R, WV724R

Drayton-Wiser-Smart-Thermostat-and-Multi-Zone-Kit-fig-6

Twinzone system: Model WT724R, W724R

Drayton-Wiser-Smart-Thermostat-and-Multi-Zone-Kit-fig-7

The white wire (28mm Valves) becomes live when the valve closes, it is not used and is wired to ‘spare’ terminal for safe isolation.

3 Zone svstem: Model WT734R

Drayton-Wiser-Smart-Thermostat-and-Multi-Zone-Kit-fig-8

The white wire (28mm Valves) becomes live when the valve closes, it is not used and is wired to ‘spare’ terminal for safe isolation.

Download the app

Step 4: Download the app

In order to continue the installation you will need to download the Wiser Home app for you smartphone.

App Store

https://apps.apple.com/us/app/wiser-heat/id1222853887

Drayton-Wiser-Smart-Thermostat-and-Multi-Zone-Kit-fig-9

Google Play:

https://play.google.com/store/apps/details?id=com.schneider_electric.WiserHeat

Drayton-Wiser-Smart-Thermostat-and-Multi-Zone-Kit-fig-10

Setup Guide

The Drayton Controls Wiser Thermostat Kit 3 is easy to install and operate. Using the installation template and screws that come with it, attach the back plate to the wall first. After that, affix the WiFi antenna to the thermostat's rear. After that, screw the thermostat into place and snap it into the back plate. Lastly, set up your scheduling intervals and connect the thermostat to your WiFi network by following the on-screen directions.

Wiser Room Thermostat

Thermostat Kits 1, 2 & 3:

For room thermostat-only systems the positioning is important as this will control the boiler to your entire home. In these systems mechanical TRVs should be used as a minimum to provide a level of room heating control.
For optimum comfort and savings, each radiator in your home should be fitted with a Wiser Radiator Thermostat. These can be purchased and installed individually.

Boost

Feeling a bit cool?

  1. Go to the Room Thermostat and touch any button to wake it up.

  2. Touch the centre button again to activate boost 1st touch = 30 minutes,

    • 2nd touch = 1 hour

    • 3rd touch= 2 hours,

    • 4th touch= 3 hours

    • 5th touch= Cancel

  3. Shortly after the room will start to warm.

Note

A boost will increase the setpoint to 2’C above the ambient temperature for the time period selected. You can still adjust the setpoint when boosted.

Wiser Radiator Thermostat

Multi-zone System

Economy use

  • Place the Room Thermostat in a room which is heated most of the time, typically the lounge/hallway.

  • Place the Radiator Thermostat(s) in rooms that are not used all day such as bedrooms.

  • The room with Radiator Thermostats can now be scheduled separately to avoid heating them with the rest of the rooms.

For optimum comfort and savings, each radiator in your home shou Id be fitted with a Wiser Radiator Thermostat. These can be purchased and installed individually.

Mounting Options

Drayton-Wiser-Smart-Thermostat-and-Multi-Zone-Kit-fig-11
  • As radiator valve bodies are not all the same, Wiser Radiator Thermostats come with two valve adaptors; M30x1 .Smm and Danfoss RA (If however, neither work with your radiator valves, consult the Valve Adaptor Guide on the Drayton website).

  • First remove the old thermostatic head from the valve body. Water should not leak from the valve whilst doing this. (Refer to the manufacturer’s instructions if needed.) You are now ready to install your new Wiser Radiator Thermostat.

    • Note: Turning the head to the highest position/number will simplify de-installation

  • Once you have set up your Radiator Thermostat(s) through the app, you will be asked to select and fit the required adaptor. When fitting  and tightening the adaptor to the Radiator Thermostat, please make sure that the O-ring is firmly seated above the thread as to avoid damaging the O-ring. Tighten by hand only.

Fitting M30x1.5mm

Drayton-Wiser-Smart-Thermostat-and-Multi-Zone-Kit-fig-12
  • Place the small black plastic adaptor serrated face down onto the valve. 

  • Position the metal ring nut over the black plastic adaptor and screw it onto the valve. Now screw the Radiator Thermostat onto the black plastic adaptor until tight. 

  • If the Radiator Thermostat is not facing the right direction, slacken the metal ring nut and rotate the Radiator Thermostat as required and re-tighten the metal ring nut.

Thermostatic head calibration

Drayton-Wiser-Smart-Thermostat-and-Multi-Zone-Kit-fig-13
  • Upon fitting of the relevant valve adaptor, twist the cap of the Radiator Thermostat in the – direction for 2 seconds until the right LED shows a solid blue.

  • Slide the larger black plastic adaptor small end first over the valve. Make sure that the hole containing the grub screw is facing away from you. This way, once its mounted, the markings of the Radiator Thermostat will be in the required position. Use a 2mm size Allen key to tighten the grub screw. Now screw the Radiator Thermostat onto the larger black plastic adaptor until tight.

  • Upon fitting of the relevant valve adaptor, twist the cap a/Radiator Thermostat in the- direction for 2 seconds until the right LED shows a solid blue.

IMPORTANT

  • To limit temperature in other rooms use existing thermostatic radiator heads.

  • We suggest regulating these according to manufacturer’s documentation to provide either economy or comfort use

Boost

Feeling a bit cool?

  1. Go to the Radiator Thermostat and twist the cap in the+ direction.

  2. The left LED will show a solid red for 5 seconds and then disappear.

  3. Shortly after the room will start to warm.

Note

A boost+ will increase the setpoint by 2ºC above the ambient temperature for 1 hour.

Feeling a bit warm? 

  1. Go to the Radiator Thermostat and twist the cap in the – direction.

  2. The right LED will show a solid blue for 5 seconds and then disappear.

  3. Shortly after the Radiator Thermostat will close the valve and stop the hot water flow to the radiator.

Note

A boost- will decrease the setpoint by 2ºC below the ambient temperature for 1 hour.

ErP Rating

ErP Class with Modulating boiler

ErP rating

ErP Class with on/off boiler

ErP rating

Wiser Thermostat Kit 1

VI

4%

VII

3.5%

Wiser Thermostat Kit 2

VI

4%

VII

3.5%

Wiser Thermostat Kit 3

VI

4%

VII

3.5%

Wiser Multi-zoning Kit 1

VIII

5%

VII

3.5%

Wiser Multi-zoning Kit 2

VIII

5%

VII

3.5%

Troubleshooting

Here are some typical problems and solutions for your Drayton Controls Wiser Thermostat Kit 3 in case you run into any issues:

  • There is no response from the thermostat: Verify that the thermostat is powered on and that it is correctly linked to the WiFi network.
  • The temperature that the thermostat is showing is incorrect: Verify that the location settings are accurate and that the thermostat is in the appropriate mode (Celsius or Fahrenheit).
  • There is no thermostat to regulate the heating: Verify the thermostat's correct connection to your central heating system and that the heating is operating.
  • There is erratic WiFi connectivity: To strengthen the signal, move the thermostat closer to the WiFi router or make use of a WiFi range extender.

Drayton Controls Wiser Thermostat Kit 3 Pros & Cons

Pros

  • WiFi connectivity for remote control
  • Easy-to-use touchscreen display
  • Energy-saving mode to reduce heating bills
  • Open window detection and optimal start features
  • Sleek and modern design

Cons

  • May be more expensive than some other thermostats on the market
  • Requires WiFi connection for remote control

Customer Reviews

Because of its energy-saving features, easy-to-use touchscreen display, and WiFi connectivity, customers adore the Drayton Controls Wiser Thermostat Kit 3. The thermostat's svelte appearance, simple installation process, and dependable operation have earned it excellent ratings. Customers have, however, pointed out that, in comparison to other versions on the market, the thermostat can be a little pricey.

Most Common Complaints

The high cost and WiFi connection need of the Drayton Controls Wiser Thermostat Kit 3 are the most frequent criticisms. Additionally, a few users have complained that the thermostat doesn't work with some central heating systems.

PDF

Faqs

What is the Drayton Controls Wiffer?

The Wiffer Thermostat Kit 3 is a WiFi-enabled thermostat that allows you to control your home heating from anywhere in the world.

How does the connect to the WiFi network?

The Wiffer thermostat connects to the WiFi network using the built-in WiFi antenna. Follow the on-screen instructions to connect the thermostat to your WiFi network during the setup process.

Can I use the Wiffer thermostat with my existing central heating system?

Drayton Controls Wiffer Thermostat Kit 3 is compatible with most central heating systems. However, it is always best to check the compatibility before purchasing the thermostat.

What is the energy-saving mode on the Drayton Controls Wiser Thermostat Kit 3?

The energy-saving mode on the Wiffer thermostat reduces the energy consumption of your heating system by lowering the temperature when you are not at home or when you are sleeping.

How do I set up scheduling periods on the Drayton Controls?

You can set up scheduling periods on the Wiffer thermostat using the touchscreen display. Simply navigate to the scheduling menu and follow the on-screen instructions to set up your desired scheduling periods.

What is the open window detection feature on the Drayton Controls Wiser Thermostat Kit 3?

The open window detection feature on the Wiffer thermostat detects when a window is open in the room and temporarily stops the heating to prevent energy waste.

What is the optimal start feature on the Wiffer thermostat?

The optimal start feature on the Drayton Controls Wiser Thermostat Kit 3 calculates the best time to start heating your home based on the current temperature and your desired temperature setting, ensuring maximum comfort and energy efficiency.

How do I reset the Wiffer thermostat to its factory settings?

To reset the Drayton Controls Wiser Thermostat Kit 3 to its factory settings, press and hold the reset button on the back of the thermostat for 10 seconds. The thermostat will then revert to its factory settings.

Can I control the Drayton Controls Wiser Thermostat Kit 3 using a mobile app?

Drayton Controls does not come with a mobile app. However, you can control the thermostat using the touchscreen display or by logging into your WiFi network from a web browser.

What is the warranty on the Drayton Controls Wiffer Thermostat Kit 3?

The Drayton Controls comes with a 2-year manufacturer's warranty, covering defects in materials and workmanship.

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