Highseer Pioneer Ceiling Cassette Indoor Unit CB048 User Guide

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Content

Pioneer Ceiling Introduction

The Highseer Pioneer Ceiling Cassette Indoor Unit CB048 is an advanced air conditioning solution designed for efficient cooling and heating in residential and commercial spaces. With a sleek, low-profile design, this unit seamlessly integrates into ceilings, providing unobtrusive climate control. The Highseer is priced at approximately $1,199.00. It features a powerful airflow system that ensures even temperature distribution throughout the room, enhancing comfort. Ideal for larger areas, the CB048 combines performance with energy efficiency. 

Specifications 

  • Cooling Capacity: 48,000 BTU
  • SEER Rating: Up to 18 SEER
  • Indoor Noise Level: As low as 35 dB
  • Air Flow: Up to 1,200 CFM
  • Refrigerant: R-410A
  • Dimensions: 37.4" x 37.4" x 11.8"
  • Weight: Approximately 55 lbs
  • Advanced Air Filtration System
  • Remote Control and Wi-Fi Compatibility

Safety Precautions

Thank you for purchasing this air conditioner. This manual will provide you with information on how to operate, maintain, and troubleshoot your air conditioner. Following the instructions will ensure the proper function and extended lifespan of your unit. 
Please pay attention to the following signs:

WARNING: Failure to observe a warning may result in death. The appliance must be installed in accor.dance with national regulations. 

CAUTION: Failure to observe a caution may result in injury or equipment damage.

WARNING

  • Ask an authorized dealer to install this air conditioner. Inappropriate installation may cause water leakage, electric shock, or fire.
  • The warranty will be voided if the unit is not installed by professionals.
  • If abnormal situation arises (like burning smell), turn off the power supply and call your dealer for instructions to avoid electric shock, fire or injury.
  • DO NOT let the indoor unit or the remote control get wet. It may cause electric shock or fire.
  • DO NOT insert fingers, rods or other objects into the air inlet or outlet. This may cause injury, since the fan may be rotating at high speeds.
  • DO NOT use a flammable spray such as hair spray, lacquer or paint near the unit. This may cause fire or combustion.

CAUTION

  • DO NOT touch the air outlet while the swing flap is in motion. Fingers might get caught or the unit may break down.
  • DO NOT inspect the unit by yourself. Ask an authorized dealer to perform the inspection.
  • To prevent product deterioration, do not use the air conditioner for preservation purposes (storage of food, plants, animals, works of art, etc.).
  • DO NOT touch the evaporator coils inside the indoor unit. The evaporator coils are sharp and may cause injury.
  • DO NOT operate the air conditioner with wet hands. It may cause electric shock.
  • DO NOT place items that might be affected by moisture damage under the indoor unit. Condensation can occur at a relative humidity of 80%.
  • DO NOT expose heat-producing appliances to cold air or place them under the indoor unit. This may cause incomplete combustion or deformation of the unit due to the heat.
  • After long periods of usage, check the indoor unit to see if anything is damaged. If the indoor unit is damaged, it may fall and cause injury.
  • If the air conditioner is used together with other heating devices, thoroughly ventilate the room to avoid oxygen deficiency.
  • DO NOT climb onto or place objects on top of the outdoor unit.
  • DO NOT operate the air conditioner when using fumigant insecticides. The chemicals may become layered with the unit and endanger those who are hypersensitive to chemicals.
  • DO NOT let children play with the air conditioner.
  • The air conditioner can be used by children aged 8 years and older and people with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, if they have been given instruction on how to properly and safely operate the system.
  • DO NOT operate the air conditioner in a wet room (e.g. bathroom or laundry room). This can cause electrical shock and cause the product to deteriorate.

Indoor Unit Parts And Major Functions

Unit Parts

unit_parts_highseer_pioneer_ceiling_cassette_indoor_unit_cb048.png

Operating Conditions

Use the system at the following temperature for safe and effective operation. If the air conditioner is used outside of the following conditions, it may malfunction or be less efficient.

 COOL ModeHEAT modeDRY mode
Indoor Temperature17-32°C (62-90°F)0-30°C (32-86°F)17-32°C (62-90°F)
 0-50°C  
 (32-122°F)  
Outdoor Temperature-15-50°C (5-122°F)-15-24°C (5-76°F)0-50°C (32-122°F)
 (low temperature  
 cooling models)  

Features

Default Setting
When the air conditioner restarts after a power failure, it will default to the factory settings (AUTO mode, AUTO fan, 24°C (76°F)). This may cause inconsistencies on the remote control and unit panel. Use your remote control to update the status.

Auto-Restart (some models)
In case of power failure, the system will immediately stop. When power returns, the Operation light on the indoor unit will flash. To restart the unit, press the ON/OFF button on the remote control. If the system has an auto restart function, the unit will restart using the same settings.

Louver Angle Memory Function (Optional)
Some models are designed with a louver angle memory function. When the unit restarts after a power failure, the angle of the horizontal louvers will automatically return to the previous position. The angle of the horizontal louver should not be set too small as condensation may form and drip into the machine. To reset the louver, press the manual button, which will reset the horizontal louver settings.

Refrigerant Leak Detection System (some models)
In the event of a refrigerant leak, the LCD screen will display “EC” and the LED indicator light will flash.

Energy Saving Tips

  • DO NOT set the unit to excessive temperature levels.
  • While cooling, close the curtains to avoid direct sunlight.
  • Doors and windows should be kept closed to keep cool or warm air in the room.
  • DO NOT place objects near the air inlet and outlet of the unit. This will reduce the efficiency of the unit.
  • Set a timer and use the built-in SLEEP/ECONOMY mode if applicable.
  • If you don’t plan to use the unit for a long time, remove the batteries from the remote control.
  • Clean the air filter every two weeks. A dirty filter can reduce cooling or heating efficiency.
  • Adjust louvers properly and avoid direct airflow.
energy_saving_tips_highseer_pioneer_ceiling_cassette_indoor_unit_cb048.png

Description

The Highseer Pioneer Ceiling Cassette Indoor Unit CB048 boasts a sleek and compact design, making it ideal for modern interiors. The unit features a four-way air discharge system, ensuring even air distribution across the room. It is powered by an inverter technology that optimizes energy consumption while maintaining consistent cooling performance.

The CB048 also comes with a range of features such as auto-restart, sleep mode, and a turbo mode for quick cooling. The advanced air filtration system includes multiple layers to capture dust, pollen, and other contaminants, providing clean and healthy air.

Manual Operations

This display panel on the indoor unit can be used to operate the unit in case the remote control has been misplaced or is out of batteries.

manual_operations_3_highseer_pioneer_ceiling_cassette_indoor_unit_cb048.png
  • MANUAL button: This button selects the mode in the following order: AUTO, FORCED COOL, OFF.
  • FORCED COOL mode: In FORCED COOL mode, the Operation light flashes. The system will then turn to AUTO after it has cooled with a high wind speed for 30 minutes. The remote control will be disabled during this operation.
  • OFF mode: When the panel is turned OFF, the unit turns off and the remote control is re-enabled.

Setup Guide

To set up the Highseer Pioneer Ceiling Cassette Indoor Unit CB048, 

  • Start by ensuring the ceiling can support the weight of the unit. 
  • Follow the manufacturer's instructions for mounting the cassette onto the ceiling grid.
  •  Connect the refrigerant lines and electrical connections carefully, and ensure all seals are tight to prevent leaks.
  • Once installed, configure the unit using the remote control or the Highseer app if Wi-Fi is enabled. 
  • Set your desired temperature and mode, and adjust fan speed as needed. 
  • Regular maintenance includes cleaning the air filters and checking for any leaks or issues with the refrigerant lines.

Care And Maintenance

Safety Precautions

  • Contact an authorized service technician for repair or maintenance of this unit. Improper repair and maintenance may cause water leakage, electrical shock, or fire, and may void your warranty.
  • DO NOT substitute a blown fuse with a higher or lower amperage rating fuse, as this may cause circuit damage or an electrical fire.
  • Please make sure the drain hose is set up according to the instructions. Failure to do so could cause leakage and result in personal property damage, fire and electric shock.
  • Make sure that all wires are connected properly. Failure to connect wires according to instructions can result in electrical shock or fire.

Unit Maintenance

BEFORE CLEANING OR MAINTENANCE

  • Always turn off your air conditioning system and disconnect its power supply before cleaning or maintenance.
  • DO NOT use chemicals or chemically treated cloths to clean the unit
  • DO NOT use benzene, paint thinner, polishing powder or other solvents to clean the unit. They can cause the plastic surface to crack or deform.
  • DO NOT wash the unit under running water. Doing so causes electrical danger.
  • DO NOT use water hotter than 40°C (104°F) to clean the front panel. This can cause the panel to deform or become discolored.
  • Clean the unit using a damp, lint-free cloth and neutral detergent. Dry the unit with a dry, lint-free cloth.

How To Clean The Air Filter

The filter prevents dust and other particles from entering the indoor unit. Dust buildup can reduce the efficiency of the air conditioner. For optimum efficiency, clean the air filter every two weeks or more frequently if you live in a dusty area. Replace the filter with a new one if it’s heavily clogged and unable to be cleaned.

WARNING: DO NOT REMOVE OR CLEAN THE FILTER BY YOURSELF 

Removing and cleaning the filter can be dangerous. Removal and maintenance must be performed by a certified technician.

NOTE: In households with animals, you will have to periodically wipe down the grille to prevent blocked airflow due to animal hair.

  1. Unlock the grille by pushing the two tabs towards the middle simultaneously.
  2. Unplug the display panel cable from the control box on the main body.

    unit_maintenance_highseer_pioneer_ceiling_cassette_indoor_unit_cb048.png
  3. Detach the grille from the main unit by holding the grille at a 45° angle, lifting it up slightly, and then pulling the grille forward.
    NOTE: Some models include an auto-lifting panel function, which allows the grill to move vertically and simplifies the filter cleaning process.

    unit_maintenance_of_highseer_pioneer_ceiling_cassette_indoor_unit_cb048.png
  4. Remove the air filter.
  5. Clean the air filter by vacuuming the surface or washing it in warm water with mild detergent.
    1. If using a vacuum cleaner, the inlet side should face the vacuum.
    2. If using water, the inlet side should face down and away from the water stream.

      unit_maintenance_of_the_highseer_pioneer_ceiling_cassette_indoor_unit_cb048.png
  6. Rinse the filter with clean water and allow it to air-dry. DO NOT let the filter dry in direct sunlight.
  7. Reinstall the filter.
  8. Reinstall the front grille and reconnect the display panel cable to the control box on the main body.

Repairing Refrigerant Leaks

WARNING

  • If the refrigerant leaks, turn off the air conditioner and any combustible heating devices, ventilate the room and call your dealer immediately. Refrigerant is both toxic and flammable. DO NOT use the air conditioner until the leak is repaired.
  • When the air conditioner is installed in a small room, measures must be taken to prevent the refrigerant concentration from exceeding the safety limit in the event of refrigerant leakage. Concentrated refrigerant causes a severe health and safety threat.

Refrigerant Leak Detection System (some models)

  • In the event of a refrigerant leak, the LCD screen will display “EC” and the LED indicator light will flash.

Preparation For Periods Of Non-Use

Maintenance after Extended Non-Use 

  1. Remove any obstacles blocking the vents of both the indoor and outdoor units.
  2. Clean the air filter and the front grille of the indoor unit. Reinstall the clean, dry air filter in its original position.
  3. Turn on the main power switch at least 12 hours prior to operating the unit.

Storing the Unit While Not In Use

  1. Run the appliance on FAN mode for 12 hours in a warm room to dry it and prevent mold.
  2. Turn off the appliance and unplug it.
  3. Clean the air filter according to the instructions in the previous section. Reinstall the clean, dry filter before storing.
  4. Remove the batteries from the remote control.

Troubleshooting

CAUTIONS

If one of the following conditions occurs, switch off the power supply immediately and contact your dealer for further assistance.

  • The operation light continues to flash rapidly after the unit has been restarted.
  • The remote control buttons do not work.
  • The unit continually trips fuses or circuit breakers.
  • A foreign object or water enters the air conditioner.
  • The indoor unit leaks.

Common Problems

The following symptoms are not a malfunction and in most situations will not require repairs.

Problem                                                    Possible Causes

 

Unit does not turn on when pressing ON/ OFF button

The unit has a 3-minute protection feature that prevents the unit from overloading. The unit cannotbe restarted withinthree minutes of being turned off.

Cooling and Heating Models: If the Operation light and PRE-DEF (Pre-heating/ Defrost) indicators are litup, the outdoor temperature is toocold and theunit’s anti-cold windis activated in order to defrost theunit.

InCooling-only Models: If the “FanOnly” indicator is lit up,the outdoor temperature is too cold and the unit’s anti-freeze protection is activated in order to defrost the unit.

The unit changes from COOL mode to FAN mode

The unit changes its setting to prevent frost from forming on the unit. Once the temperature increases, the unit will start operating again.

The set temperature hasbeen reached, at which pointthe unit turnsoff the compressor. The unit will resume operating when the temperature fluctuates again.

The indoor unit emits white mist

In humid regions, a large temperature difference between the room’s air and the conditioned air can cause white mist.

Both the indoor and outdoor units emit white mist

When the unitrestarts in HEATmode after defrosting, white mist maybe emitted due to moisture generated from the defrosting process.

 

The indoor unit makes noises

A squeaking sound is heardwhen the systemis OFF or in COOL mode. The

noise is also heardwhen the drainpump (optional) is in operation.

A squeaking sound may occur after running the unit in HEAT mode due to expansion and contraction of the unit’s plastic parts.

Both the indoor unit and outdoor unit make noises

A low hissing sound may occurduring operation. Thisis normal andis caused by refrigerant gas flowing through both the indoorand outdoor units.

A low hissing sound may be heard whenthe system starts, has just stopped running or is defrosting. This noise is normal andis caused by the refrigerant gas stopping or changing direction.

The outdoor unit makes noises

Theunit will make different soundsbased on its current operating mode.

Dust is emitted from either the indoor or outdoor unit

The unit may accumulate dust during extended periods of non-use, which will be emittedwhen the unit is turnedon. This can be mitigated by covering the unit during long periods of inactivity.

The unit emits a bad odor

The unit may absorb odors from the environment (such as furniture, cooking,

cigarettes, etc.) which will be emitted during operations.

The unit’s filters have become moldy and should be cleaned.
The fan of the outdoor unit does not operateDuring operation, the fan speed is controlled to optimize productoperation.

Troubleshooting Tips

When troubles occur, please check the following points before contacting a repair company.

Problem

Possible Causes

Solution

 

The unit is not working

Power failureWait for the power to be restored
The powerswitch is offTurn on the power
The fuse is burned outReplace the fuse
Remote control batteries aredeadReplace the remote controlbatteries
The unit’s3-minute protection has been activatedWait three minutes afterrestarting the unit

 

 

 

 

 

Poor cooling  performance

Temperature setting maybe higher than the ambientroom temperatureLower the temperature setting

The heat exchanger on the indoor or outdoor unit is dirty

Clean the affected heat exchanger
The air filter is dirty

Remove the filter and clean it according

to instructions

The air inletor outlet of either unit is blockedTurn the unitoff, remove theobstruction and turn it back on
Doors and windows are openMake sure that all doors and windows are closed while operating the unit

Excessive heat is generated by sunlight

Close windows and curtains during periods of high heator bright sunshine

Low refrigerant due to leak or long-termuse

Check forleaks, re-seal if necessary and top off refrigerant

 

 

The unit starts and  stops frequently

There’s too much or too little refrigerant in the system

Check for leaks and recharge the system with refrigerant

There is air,incompressible gas or foreign material in the refrigeration system.Evacuate and recharge the system with refrigerant
System circuit is blocked

Determine which circuit is blocked and replace

the malfunctioning pieceof equipment

The compressor is brokenReplace the compressor
Thevoltage is too high or too lowInstall a manostat to regulate the voltage

 

Poor heating performance

The outdoor temperature is lower than 7°C (44.5°F)

Check for leaks and recharge the system with refrigerant

Cold airis entering through doors and windows

Make sure that all doors and windows are closed during use

Low refrigerant due to leak or long-termuse

Check forleaks, re-seal if necessary and top off refrigerant

Error Codes 

 

Number                           Cause                                              error_codes_highseer_pioneer_ceiling_cassette_indoor_unit_cb048.png  

1

Indoor EEPROM (Electrically Erasable Programmable Read-Only Memory) error

1

Off

E0

2

Indoor and outdoor unit communication malfunction

2

Off

E 1

3

Indoor fan speed malfunction

4

Off

E3

4

Indoor room temperature sensorerror

5

Off

E4

5

Evaporator coil temperature sensorerror

6

Off

E5

6

Refrigerant leak detection systemmalfunction

7

Off

EC

7

Water level alarm malfunction

8

Off

EE

8

Dual indoor unit(twin model only) communication malfunction

9

Off

E8

9

Other twin model malfunction

10

Off

E9

10

Overload protection

1

On

F0

11

Outdoor temperature sensor error

2

On

F 1

12

Outdoor condenser pipe sensorerror

3

On

F2

13

Discharge air temperature sensorerror

4

On

F3

14

Outdoor EEPROM (Electrically Erasable Programmable Read-Only Memory) error

5

On

F4

15

Outdoor fan speed (DC fan motoronly) malfunction

6

On

F5

16

T2bsensor error

7

On

F6

17

Auto-lifting panelcommunication error

8

On

F7

18

Auto-lifting panelmalfunction

9

On

F8

19

Auto-lifting panelis open

10

On

F9

20

Inverter module IPM protection

1

Flash

P0

21

High/Low voltage protection

2

Flash

P 1

22

Compressor top overheating protection

3

Flash

P2

23

Outdoor low temperature protection

4

Flash

P3

24

Compressor drive error

5

Flash

P4

25

Mode conflict

6

Flash

P5

26

Compressor low-pressure protection

7

Flash

P6

27

Outdoor IGBTsensor error

8

Flash

P7

Highseer Pioneer Ceiling Cassette Indoor Unit CB048 Pros & Cons

Pros

  • High Cooling Capacity: Effective for large spaces
  • Energy Efficiency: High SEER rating reduces energy costs
  • Quiet Operation: Low noise levels make it suitable for any environment
  • Advanced Filtration: Ensures clean and healthy air circulation
  • Wi-Fi Compatibility: Easy control via the Highseer app

Cons

  • High Initial Cost: More expensive than some other models
  • Complex Installation: Requires professional installation for optimal performance
  • Large Size: May not fit in smaller ceilings or tight spaces
  • Filter Maintenance: Regular filter cleaning is necessary to maintain efficiency

Customer Reviews

Customers praise the Highseer Pioneer Ceiling Cassette Indoor Unit CB048 for its powerful cooling performance and quiet operation. Many have noted the ease of use of the remote control and app, as well as the benefits of the advanced air filtration system. However, some have mentioned that the installation process can be complex and requires professional help.

Common complaints 

Include the high initial cost and the need for regular filter maintenance. Despite these, the overall satisfaction rate is high due to its reliable performance and energy efficiency.

PDF

Faqs

What is the cooling capacity of the Highseer Pioneer Ceiling Cassette Indoor Unit CB048?

The cooling capacity of the Highseer Pioneer Ceiling Cassette Indoor Unit CB048 is 48,000 BTU.

Is the Highseer Pioneer Ceiling Cassette Indoor Unit CB048 energy efficient?

Yes, the Highseer Pioneer Ceiling Cassette Indoor Unit CB048 is highly energy efficient with a SEER rating of up to 18.

How loud is the Highseer Pioneer Ceiling Cassette Indoor Unit CB048 during operation?

The Highseer Pioneer Ceiling Cassette Indoor Unit CB048 operates at a noise level as low as 35 dB.

Does the Highseer Pioneer Ceiling Cassette Indoor Unit CB048 come with Wi-Fi compatibility?

Yes, the Highseer Pioneer Ceiling Cassette Indoor Unit CB048 is Wi-Fi compatible and can be controlled via the Highseer app.

What type of refrigerant does the Highseer Pioneer Ceiling Cassette Indoor Unit CB048 use?

The Highseer Pioneer Ceiling Cassette Indoor Unit CB048 uses R-410A refrigerant.

How often should I clean the air filters of the Highseer Pioneer Ceiling Cassette Indoor Unit CB048?

It is recommended to clean the air filters of the Highseer Pioneer Ceiling Cassette Indoor Unit CB048 every 1-3 months depending on usage and environment.

Can I install the Highseer Pioneer Ceiling Cassette Indoor Unit CB048 myself?

It is highly recommended to have a professional install the Highseer Pioneer Ceiling Cassette Indoor Unit CB048 to ensure proper installation and optimal performance.

What are some common issues with the Highseer Pioneer Ceiling Cassette Indoor Unit CB048?

Common issues include inadequate cooling, which can be due to low refrigerant levels or blocked airflow. Noise complaints can be resolved by checking for fan blockages or misalignment.

Is the Highseer Pioneer Ceiling Cassette Indoor Unit CB048 suitable for small spaces?

The Highseer Pioneer Ceiling Cassette Indoor Unit CB048 is designed for larger spaces due to its high cooling capacity. It may not be the best fit for smaller rooms unless you need powerful cooling.

What is the estimated price range for the Highseer Pioneer Ceiling Cassette Indoor Unit CB048?

The estimated price range for the Highseer Pioneer Ceiling Cassette Indoor Unit CB048 is between $1,500 to $2,500.

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