Highseer Pioneer Ceiling Cassette Indoor Unit CB048 User Guide
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Content
Pioneer Ceiling Introduction
The Highseer Pioneer Ceiling Cassette Indoor Unit CB048 is an advanced air conditioning solution designed for efficient cooling and heating in residential and commercial spaces. With a sleek, low-profile design, this unit seamlessly integrates into ceilings, providing unobtrusive climate control. The Highseer is priced at approximately $1,199.00. It features a powerful airflow system that ensures even temperature distribution throughout the room, enhancing comfort. Ideal for larger areas, the CB048 combines performance with energy efficiency.
Specifications
- Cooling Capacity: 48,000 BTU
- SEER Rating: Up to 18 SEER
- Indoor Noise Level: As low as 35 dB
- Air Flow: Up to 1,200 CFM
- Refrigerant: R-410A
- Dimensions: 37.4" x 37.4" x 11.8"
- Weight: Approximately 55 lbs
- Advanced Air Filtration System
- Remote Control and Wi-Fi Compatibility
Safety Precautions
Thank you for purchasing this air conditioner. This manual will provide you with information on how to operate, maintain, and troubleshoot your air conditioner. Following the instructions will ensure the proper function and extended lifespan of your unit.
Please pay attention to the following signs:
WARNING: Failure to observe a warning may result in death. The appliance must be installed in accor.dance with national regulations.
CAUTION: Failure to observe a caution may result in injury or equipment damage.
WARNING
- Ask an authorized dealer to install this air conditioner. Inappropriate installation may cause water leakage, electric shock, or fire.
- The warranty will be voided if the unit is not installed by professionals.
- If abnormal situation arises (like burning smell), turn off the power supply and call your dealer for instructions to avoid electric shock, fire or injury.
- DO NOT let the indoor unit or the remote control get wet. It may cause electric shock or fire.
- DO NOT insert fingers, rods or other objects into the air inlet or outlet. This may cause injury, since the fan may be rotating at high speeds.
- DO NOT use a flammable spray such as hair spray, lacquer or paint near the unit. This may cause fire or combustion.
CAUTION
- DO NOT touch the air outlet while the swing flap is in motion. Fingers might get caught or the unit may break down.
- DO NOT inspect the unit by yourself. Ask an authorized dealer to perform the inspection.
- To prevent product deterioration, do not use the air conditioner for preservation purposes (storage of food, plants, animals, works of art, etc.).
- DO NOT touch the evaporator coils inside the indoor unit. The evaporator coils are sharp and may cause injury.
- DO NOT operate the air conditioner with wet hands. It may cause electric shock.
- DO NOT place items that might be affected by moisture damage under the indoor unit. Condensation can occur at a relative humidity of 80%.
- DO NOT expose heat-producing appliances to cold air or place them under the indoor unit. This may cause incomplete combustion or deformation of the unit due to the heat.
- After long periods of usage, check the indoor unit to see if anything is damaged. If the indoor unit is damaged, it may fall and cause injury.
- If the air conditioner is used together with other heating devices, thoroughly ventilate the room to avoid oxygen deficiency.
- DO NOT climb onto or place objects on top of the outdoor unit.
- DO NOT operate the air conditioner when using fumigant insecticides. The chemicals may become layered with the unit and endanger those who are hypersensitive to chemicals.
- DO NOT let children play with the air conditioner.
- The air conditioner can be used by children aged 8 years and older and people with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, if they have been given instruction on how to properly and safely operate the system.
- DO NOT operate the air conditioner in a wet room (e.g. bathroom or laundry room). This can cause electrical shock and cause the product to deteriorate.
Indoor Unit Parts And Major Functions
Unit Parts
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Operating Conditions
Use the system at the following temperature for safe and effective operation. If the air conditioner is used outside of the following conditions, it may malfunction or be less efficient.
COOL Mode | HEAT mode | DRY mode | |
Indoor Temperature | 17-32°C (62-90°F) | 0-30°C (32-86°F) | 17-32°C (62-90°F) |
0-50°C | |||
(32-122°F) | |||
Outdoor Temperature | -15-50°C (5-122°F) | -15-24°C (5-76°F) | 0-50°C (32-122°F) |
(low temperature | |||
cooling models) |
Features
Default Setting
When the air conditioner restarts after a power failure, it will default to the factory settings (AUTO mode, AUTO fan, 24°C (76°F)). This may cause inconsistencies on the remote control and unit panel. Use your remote control to update the status.
Auto-Restart (some models)
In case of power failure, the system will immediately stop. When power returns, the Operation light on the indoor unit will flash. To restart the unit, press the ON/OFF button on the remote control. If the system has an auto restart function, the unit will restart using the same settings.
Louver Angle Memory Function (Optional)
Some models are designed with a louver angle memory function. When the unit restarts after a power failure, the angle of the horizontal louvers will automatically return to the previous position. The angle of the horizontal louver should not be set too small as condensation may form and drip into the machine. To reset the louver, press the manual button, which will reset the horizontal louver settings.
Refrigerant Leak Detection System (some models)
In the event of a refrigerant leak, the LCD screen will display “EC” and the LED indicator light will flash.
Energy Saving Tips
- DO NOT set the unit to excessive temperature levels.
- While cooling, close the curtains to avoid direct sunlight.
- Doors and windows should be kept closed to keep cool or warm air in the room.
- DO NOT place objects near the air inlet and outlet of the unit. This will reduce the efficiency of the unit.
- Set a timer and use the built-in SLEEP/ECONOMY mode if applicable.
- If you don’t plan to use the unit for a long time, remove the batteries from the remote control.
- Clean the air filter every two weeks. A dirty filter can reduce cooling or heating efficiency.
- Adjust louvers properly and avoid direct airflow.
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Description
The Highseer Pioneer Ceiling Cassette Indoor Unit CB048 boasts a sleek and compact design, making it ideal for modern interiors. The unit features a four-way air discharge system, ensuring even air distribution across the room. It is powered by an inverter technology that optimizes energy consumption while maintaining consistent cooling performance.
The CB048 also comes with a range of features such as auto-restart, sleep mode, and a turbo mode for quick cooling. The advanced air filtration system includes multiple layers to capture dust, pollen, and other contaminants, providing clean and healthy air.
Manual Operations
This display panel on the indoor unit can be used to operate the unit in case the remote control has been misplaced or is out of batteries.
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- MANUAL button: This button selects the mode in the following order: AUTO, FORCED COOL, OFF.
- FORCED COOL mode: In FORCED COOL mode, the Operation light flashes. The system will then turn to AUTO after it has cooled with a high wind speed for 30 minutes. The remote control will be disabled during this operation.
- OFF mode: When the panel is turned OFF, the unit turns off and the remote control is re-enabled.
Setup Guide
To set up the Highseer Pioneer Ceiling Cassette Indoor Unit CB048,
- Start by ensuring the ceiling can support the weight of the unit.
- Follow the manufacturer's instructions for mounting the cassette onto the ceiling grid.
- Connect the refrigerant lines and electrical connections carefully, and ensure all seals are tight to prevent leaks.
- Once installed, configure the unit using the remote control or the Highseer app if Wi-Fi is enabled.
- Set your desired temperature and mode, and adjust fan speed as needed.
- Regular maintenance includes cleaning the air filters and checking for any leaks or issues with the refrigerant lines.
Care And Maintenance
Safety Precautions
- Contact an authorized service technician for repair or maintenance of this unit. Improper repair and maintenance may cause water leakage, electrical shock, or fire, and may void your warranty.
- DO NOT substitute a blown fuse with a higher or lower amperage rating fuse, as this may cause circuit damage or an electrical fire.
- Please make sure the drain hose is set up according to the instructions. Failure to do so could cause leakage and result in personal property damage, fire and electric shock.
- Make sure that all wires are connected properly. Failure to connect wires according to instructions can result in electrical shock or fire.
Unit Maintenance
BEFORE CLEANING OR MAINTENANCE
- Always turn off your air conditioning system and disconnect its power supply before cleaning or maintenance.
- DO NOT use chemicals or chemically treated cloths to clean the unit
- DO NOT use benzene, paint thinner, polishing powder or other solvents to clean the unit. They can cause the plastic surface to crack or deform.
- DO NOT wash the unit under running water. Doing so causes electrical danger.
- DO NOT use water hotter than 40°C (104°F) to clean the front panel. This can cause the panel to deform or become discolored.
- Clean the unit using a damp, lint-free cloth and neutral detergent. Dry the unit with a dry, lint-free cloth.
How To Clean The Air Filter
The filter prevents dust and other particles from entering the indoor unit. Dust buildup can reduce the efficiency of the air conditioner. For optimum efficiency, clean the air filter every two weeks or more frequently if you live in a dusty area. Replace the filter with a new one if it’s heavily clogged and unable to be cleaned.
WARNING: DO NOT REMOVE OR CLEAN THE FILTER BY YOURSELF
Removing and cleaning the filter can be dangerous. Removal and maintenance must be performed by a certified technician.
NOTE: In households with animals, you will have to periodically wipe down the grille to prevent blocked airflow due to animal hair.
- Unlock the grille by pushing the two tabs towards the middle simultaneously.
Unplug the display panel cable from the control box on the main body.
Detach the grille from the main unit by holding the grille at a 45° angle, lifting it up slightly, and then pulling the grille forward.
NOTE: Some models include an auto-lifting panel function, which allows the grill to move vertically and simplifies the filter cleaning process.- Remove the air filter.
- Clean the air filter by vacuuming the surface or washing it in warm water with mild detergent.
- If using a vacuum cleaner, the inlet side should face the vacuum.
If using water, the inlet side should face down and away from the water stream.
- Rinse the filter with clean water and allow it to air-dry. DO NOT let the filter dry in direct sunlight.
- Reinstall the filter.
- Reinstall the front grille and reconnect the display panel cable to the control box on the main body.
Repairing Refrigerant Leaks
WARNING
- If the refrigerant leaks, turn off the air conditioner and any combustible heating devices, ventilate the room and call your dealer immediately. Refrigerant is both toxic and flammable. DO NOT use the air conditioner until the leak is repaired.
- When the air conditioner is installed in a small room, measures must be taken to prevent the refrigerant concentration from exceeding the safety limit in the event of refrigerant leakage. Concentrated refrigerant causes a severe health and safety threat.
Refrigerant Leak Detection System (some models)
- In the event of a refrigerant leak, the LCD screen will display “EC” and the LED indicator light will flash.
Preparation For Periods Of Non-Use
Maintenance after Extended Non-Use
- Remove any obstacles blocking the vents of both the indoor and outdoor units.
- Clean the air filter and the front grille of the indoor unit. Reinstall the clean, dry air filter in its original position.
- Turn on the main power switch at least 12 hours prior to operating the unit.
Storing the Unit While Not In Use
- Run the appliance on FAN mode for 12 hours in a warm room to dry it and prevent mold.
- Turn off the appliance and unplug it.
- Clean the air filter according to the instructions in the previous section. Reinstall the clean, dry filter before storing.
- Remove the batteries from the remote control.
Troubleshooting
CAUTIONS
If one of the following conditions occurs, switch off the power supply immediately and contact your dealer for further assistance.
- The operation light continues to flash rapidly after the unit has been restarted.
- The remote control buttons do not work.
- The unit continually trips fuses or circuit breakers.
- A foreign object or water enters the air conditioner.
- The indoor unit leaks.
Common Problems
The following symptoms are not a malfunction and in most situations will not require repairs.
Problem Possible Causes | |
Unit does not turn on when pressing ON/ OFF button | The unit has a 3-minute protection feature that prevents the unit from overloading. The unit cannotbe restarted withinthree minutes of being turned off. |
Cooling and Heating Models: If the Operation light and PRE-DEF (Pre-heating/ Defrost) indicators are litup, the outdoor temperature is toocold and theunit’s anti-cold windis activated in order to defrost theunit. | |
InCooling-only Models: If the “FanOnly” indicator is lit up,the outdoor temperature is too cold and the unit’s anti-freeze protection is activated in order to defrost the unit. | |
The unit changes from COOL mode to FAN mode | The unit changes its setting to prevent frost from forming on the unit. Once the temperature increases, the unit will start operating again. |
The set temperature hasbeen reached, at which pointthe unit turnsoff the compressor. The unit will resume operating when the temperature fluctuates again. | |
The indoor unit emits white mist | In humid regions, a large temperature difference between the room’s air and the conditioned air can cause white mist. |
Both the indoor and outdoor units emit white mist | When the unitrestarts in HEATmode after defrosting, white mist maybe emitted due to moisture generated from the defrosting process. |
The indoor unit makes noises | A squeaking sound is heardwhen the systemis OFF or in COOL mode. The noise is also heardwhen the drainpump (optional) is in operation. |
A squeaking sound may occur after running the unit in HEAT mode due to expansion and contraction of the unit’s plastic parts. | |
Both the indoor unit and outdoor unit make noises | A low hissing sound may occurduring operation. Thisis normal andis caused by refrigerant gas flowing through both the indoorand outdoor units. |
A low hissing sound may be heard whenthe system starts, has just stopped running or is defrosting. This noise is normal andis caused by the refrigerant gas stopping or changing direction. | |
The outdoor unit makes noises | Theunit will make different soundsbased on its current operating mode. |
Dust is emitted from either the indoor or outdoor unit | The unit may accumulate dust during extended periods of non-use, which will be emittedwhen the unit is turnedon. This can be mitigated by covering the unit during long periods of inactivity. |
The unit emits a bad odor | The unit may absorb odors from the environment (such as furniture, cooking, cigarettes, etc.) which will be emitted during operations. |
The unit’s filters have become moldy and should be cleaned. | |
The fan of the outdoor unit does not operate | During operation, the fan speed is controlled to optimize productoperation. |
Troubleshooting Tips
When troubles occur, please check the following points before contacting a repair company.
Problem | Possible Causes | Solution |
The unit is not working | Power failure | Wait for the power to be restored |
The powerswitch is off | Turn on the power | |
The fuse is burned out | Replace the fuse | |
Remote control batteries aredead | Replace the remote controlbatteries | |
The unit’s3-minute protection has been activated | Wait three minutes afterrestarting the unit | |
Poor cooling performance | Temperature setting maybe higher than the ambientroom temperature | Lower the temperature setting |
The heat exchanger on the indoor or outdoor unit is dirty | Clean the affected heat exchanger | |
The air filter is dirty | Remove the filter and clean it according to instructions | |
The air inletor outlet of either unit is blocked | Turn the unitoff, remove theobstruction and turn it back on | |
Doors and windows are open | Make sure that all doors and windows are closed while operating the unit | |
Excessive heat is generated by sunlight | Close windows and curtains during periods of high heator bright sunshine | |
Low refrigerant due to leak or long-termuse | Check forleaks, re-seal if necessary and top off refrigerant | |
The unit starts and stops frequently | There’s too much or too little refrigerant in the system | Check for leaks and recharge the system with refrigerant |
There is air,incompressible gas or foreign material in the refrigeration system. | Evacuate and recharge the system with refrigerant | |
System circuit is blocked | Determine which circuit is blocked and replace the malfunctioning pieceof equipment | |
The compressor is broken | Replace the compressor | |
Thevoltage is too high or too low | Install a manostat to regulate the voltage | |
Poor heating performance | The outdoor temperature is lower than 7°C (44.5°F) | Check for leaks and recharge the system with refrigerant |
Cold airis entering through doors and windows | Make sure that all doors and windows are closed during use | |
Low refrigerant due to leak or long-termuse | Check forleaks, re-seal if necessary and top off refrigerant |
Error Codes
Number Cause | ||||
1 | Indoor EEPROM (Electrically Erasable Programmable Read-Only Memory) error | 1 | Off | E0 |
2 | Indoor and outdoor unit communication malfunction | 2 | Off | E 1 |
3 | Indoor fan speed malfunction | 4 | Off | E3 |
4 | Indoor room temperature sensorerror | 5 | Off | E4 |
5 | Evaporator coil temperature sensorerror | 6 | Off | E5 |
6 | Refrigerant leak detection systemmalfunction | 7 | Off | EC |
7 | Water level alarm malfunction | 8 | Off | EE |
8 | Dual indoor unit(twin model only) communication malfunction | 9 | Off | E8 |
9 | Other twin model malfunction | 10 | Off | E9 |
10 | Overload protection | 1 | On | F0 |
11 | Outdoor temperature sensor error | 2 | On | F 1 |
12 | Outdoor condenser pipe sensorerror | 3 | On | F2 |
13 | Discharge air temperature sensorerror | 4 | On | F3 |
14 | Outdoor EEPROM (Electrically Erasable Programmable Read-Only Memory) error | 5 | On | F4 |
15 | Outdoor fan speed (DC fan motoronly) malfunction | 6 | On | F5 |
16 | T2bsensor error | 7 | On | F6 |
17 | Auto-lifting panelcommunication error | 8 | On | F7 |
18 | Auto-lifting panelmalfunction | 9 | On | F8 |
19 | Auto-lifting panelis open | 10 | On | F9 |
20 | Inverter module IPM protection | 1 | Flash | P0 |
21 | High/Low voltage protection | 2 | Flash | P 1 |
22 | Compressor top overheating protection | 3 | Flash | P2 |
23 | Outdoor low temperature protection | 4 | Flash | P3 |
24 | Compressor drive error | 5 | Flash | P4 |
25 | Mode conflict | 6 | Flash | P5 |
26 | Compressor low-pressure protection | 7 | Flash | P6 |
27 | Outdoor IGBTsensor error | 8 | Flash | P7 |
Highseer Pioneer Ceiling Cassette Indoor Unit CB048 Pros & Cons
Pros
- High Cooling Capacity: Effective for large spaces
- Energy Efficiency: High SEER rating reduces energy costs
- Quiet Operation: Low noise levels make it suitable for any environment
- Advanced Filtration: Ensures clean and healthy air circulation
- Wi-Fi Compatibility: Easy control via the Highseer app
Cons
- High Initial Cost: More expensive than some other models
- Complex Installation: Requires professional installation for optimal performance
- Large Size: May not fit in smaller ceilings or tight spaces
- Filter Maintenance: Regular filter cleaning is necessary to maintain efficiency
Customer Reviews
Customers praise the Highseer Pioneer Ceiling Cassette Indoor Unit CB048 for its powerful cooling performance and quiet operation. Many have noted the ease of use of the remote control and app, as well as the benefits of the advanced air filtration system. However, some have mentioned that the installation process can be complex and requires professional help.
Common complaints
Include the high initial cost and the need for regular filter maintenance. Despite these, the overall satisfaction rate is high due to its reliable performance and energy efficiency.
Faqs
What is the cooling capacity of the Highseer Pioneer Ceiling Cassette Indoor Unit CB048?
Is the Highseer Pioneer Ceiling Cassette Indoor Unit CB048 energy efficient?
How loud is the Highseer Pioneer Ceiling Cassette Indoor Unit CB048 during operation?
Does the Highseer Pioneer Ceiling Cassette Indoor Unit CB048 come with Wi-Fi compatibility?
What type of refrigerant does the Highseer Pioneer Ceiling Cassette Indoor Unit CB048 use?
How often should I clean the air filters of the Highseer Pioneer Ceiling Cassette Indoor Unit CB048?
Can I install the Highseer Pioneer Ceiling Cassette Indoor Unit CB048 myself?
What are some common issues with the Highseer Pioneer Ceiling Cassette Indoor Unit CB048?
Is the Highseer Pioneer Ceiling Cassette Indoor Unit CB048 suitable for small spaces?
What is the estimated price range for the Highseer Pioneer Ceiling Cassette Indoor Unit CB048?
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