Hp Sprocket Printer User Manual | Specs & Features

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Content

Introduction

The HP Sprocket Printer is a portable and compact printer that allows you to print photos directly from your smartphone or tablet. With its sleek design and easy-to-use features, it is the perfect companion for capturing and sharing your favorite moments.

Main Features

  • Wireless connectivity for seamless printing
  • Prints 2x3-inch photos with vibrant colors and smudge-proof finish
  • Compatible with iOS and Android devices
  • Prints directly from social media platforms and photo apps
  • Customizable prints with filters, frames, and stickers
  • Rechargeable battery for on-the-go printing
  • Compact size fits easily in your pocket or bag
  • Prints photos in less than a minute
  • No ink cartridges required - uses ZINK Zero Ink technology
  • Prints with adhesive backing for easy sticking and sharing

Parts and Controls

Supplied Items

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  1. HP Sprocket Printer
  2. Setup Card
  3. HP Sprocket Photo Paper (10 sheets) 
  4. USB charging cable
  5. Regulatory  and Warranty Information

Product Overview

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  1. Power Button
  2. Status Indicator LED Light
  3. Charging Indicator LED Light
  4. Charging Port
  5. Reset Button
  6. Top Cover
  7. Paper Output Slot
  8. Paper Input Tray (not visible from exterior)
  9. Lanyard Notch

Getting Started

Installing Mobile App
To use your HP Sprocket Printer with your mobile device, you must download the companion HP Sprocket app from the App Store® or on Google Play™. To download the sprocket app, visit hpsprocket.com/start. There, you will be directed to the appropriate app store for your device. 

  • The sprocket app is supported by Android™ devices using OS v4.4 and above and compatible with iPhone 7 Plus, iPhone 7, iPhone SE, iPhone 6s Plus, iPhone 6s, iPhone 6 Plus, iPhone 6, iPhone 5s, iPhone 5c, iPhone 5, iPod touch (6th generation), iPad Pro (10.5-inch), iPad Pro (9.7-inch), iPad Pro (12.9-inch) 2nd generation, iPad Pro (12.9-inch) 1st generation, iPad Air 2, iPad Air, iPad (5th generation), iPad (4th generation), iPad mini 2, iPad mini 3, iPad mini 4.
  • You must install the companion sprocket app to operate the HP Sprocket Printer with your mobile device.

Charging Battery and Powering On

  1. To charge, insert the micro-USB charging cable into the HP Sprocket Printer.
  2. Connect the USB cable to a charging adaptor (not included) and plug into a power outlet.
  3. When successfully connected, the LED indicator light will turn red to indicate charging.
  4. To charge fully, allow 60-90 minutes, or until the LED changes to green.
  5. Turn on your printer by pressing and holding the Power button until the LED indicator turns white.
  6. Turn off the printer by pressing and holding the Power button until the white LED indicator goes dark.
    • Be aware that continued use during charging will slow down the charging speed.
    • If the printer battery is completely depleted, connect the printer to a power source and allow printer to charge for a short period of time before attempting to power on.
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Loading Paper

  1. Take off the Top Cover by sliding it slightly forward and away from the Paper Output slot. This will release the lid and allow you to lift off the Top Cover to insert paper.

    hp_sprocket_printer_loading_paper.png
  2. Unwrap a pack of HP Sprocket Photo Paper (10 sheets). Make sure the included blue Smartsheet® is on the bottom of the stack, barcode and logo facing down. Stack the photo paper on top of the Smartsheet® with the HP logos facing down also. 
  3. Place both the paper and the Smartsheet® into the Paper Input Tray.

    hp_sprocket_printer_paper_input_tray.png
  4. Return the Top Cover to the printer by aligning it in the cutout edge of the open top and then sliding the cover closed. It will click into place and attach securely when fastened.
    • Always power off your printer before loading paper.
      Note: The Smartsheet® will pass through the HP Sprocket Printer automatically before the first print job. The Smartsheet® cleans and calibrates the printer for the paper pack. Use a Smartsheet® with each pack of newly loaded paper for best print quality. Each Smartsheet® is specially calibrated to prepare that pack of paper for use in your printer. Discard the sheet after you have printed all ten sheets in the pack.

What size paper do I need to buy for my HP Sprocket Printer?
Only use 2 x 3” (5 x 7.6 cm) HP Sprocket Photo Paper with HP Sprocket Printer. You can purchase additional paper in the sprocket app by tapping “Buy Paper” in the Main Menu. Make sure to use genuine HP Sprocket Photo Paper. You can purchase genuine HP Sprocket Photo Paper from the app or from other retailers. 

Caution

  • Do not insert more than 1 pack of HP Sprocket Photo Paper (10 sheets plus 1 Smartsheet®) into the printer at a time to avoid paper jams or print errors.
  • Only use HP Sprocket Photo Paper with the printer to avoid paper jams and malfunctions.
  • You can purchase additional paper within the sprocket app by tapping “Buy Paper” in the Main Menu.
  • In the case of a paper jam, do not pull on the paper. Instead, turn the printer off and on again to automatically eject the paper.
  • Do not pull the paper out of the printer during printing.
  • If spills or moisture collect on a photo, wipe it away as soon as possible to prevent color damage.
  • Keep photo paper clean and free of bends or damage for best print quality.

Pairing Mobile Device and HP Sprocket Printer
Pair quickly and easily with your HP Sprocket using the in-app Setup Instructions. On first launch of the sprocket app, select “Setup”. You can access the Setup Instructions anytime from the Help & How To menu.  

For Android™

  1. Press and hold the Power Button for 3 seconds to turn on the printer. The LED will flash white as the printer powers on and remain solid white once fully powered on.
  2. Be sure Bluetooth is turned on for your mobile device or tablet, and then open the sprocket app. Select the Main Menu          in the upper left-hand corner.
  3. Tap sprocket to pair your printer with your mobile device or tablet. A pop up message will direct you to Android™ Settings to pair your printer. A list of available devices will display.
  4. Select your printer from the list to pair your devices.

For iPhone®

  1. Press and hold the Power Button for 3 seconds to turn on the printer. The LED will flash white as the printer powers on and remain solid white once fully powered on.
  2. Open iPhone® Settings and select Bluetooth. Turn Bluetooth on and then select the printer from the listed devices.
  3. Next, launch the sprocket app. See “Installing Mobile App” for more information.
    • A reminder message will appear if you try to print a photo and are not paired with your HP printer.
    • If your mobile device and printer will not pair, try resetting the printer. For instructions, see FAQ “How do I reset my printer?”
    • Only one iOS device can pair with the printer at a time. To share the printer, turn off Bluetooth and allow someone else to pair.

Caring for your HP Sprocket Printer

  1. Remove fingerprints, dust, and dirt from the printer using a dry microfiber cloth.
  2. Keep the top cover on to prevent dust and debris from entering the paper path.
  3. Update the printer firmware. Make sure your mobile device is connected to the Internet and then open the HP Sprocket app. If there is a firmware update available, a firmware update screen displays. Follow the on-screen prompts to complete the update. Your printer must be charged to 50% or higher before a firmware update.
  4. Keep your sprocket app updated. If you don’t have your apps set to automatically update, go to the appropriate app store and make sure the latest version is installed.

Navigating the Sprocket App

Menu Navigation

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Using the Main Menu
Tap sprocket to view information about your paired printer. 

  1. Check the battery status and change the Auto Off settings for the device.
  2. View the Mac Address, Firmware Version, and Hardware Version. These will be necessary if contacting HP Sprocket Support.
  3. This screen will also show Firmware upgrades when available.

Browse Photo Galleries

  1. From the Main Menu, select a social source or the camera photo gallery to view supported photo sources.
  2. Once an photo source is selected, swipe left or right on the screen to browse all the galleries.
  3. For each social media source, a sign in screen will display until you enter your credentials and allow the sprocket app to access your photos.
    • See “Set up Social Media Sources” for information on accessing social media account photos.
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Take or Select a Photo

  1. Launch the HP sprocket app.
  2. On the Home Screen, tap the camera icon to take a photo. You can also select a photo from your device or a social source.
  3. If you choose to take a photo, your camera will open. Reverse the camera’s view in the upper left-hand corner. Tap Exit to return to the gallery.
  4. Once you’ve taken or selected a photo, you can Edit, Print, or Share your selection.

Set up Social Media Sources

  1. In the Main Menu, tap Sign In for each of the social media sources listed to allow the sprocket app to gather photos from your various accounts.
  2. You will be redirected to the app login page. Enter your credentials to allow sprocket access to your photo galleries.
  3. Select a photo to edit, print, or share! You will be able to browse your social media photos within the sprocket app.

Enable Sprocket Mobile Printing
You can enable printing to your HP Sprocket Printer from most other photo apps too.
For iPhone® or iPad®:

  1. From the Preview Screen, tap the Share icon in the lower left corner.
  2. Select the More icon—it has three dots.
  3. Turn on “Print to sprocket”. You can also drag “Print to sprocket” to the top of your activity list for easy access.
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For Android™: 

  1. From the Preview Screen, tap the Share icon in the lower left corner.
  2. Select “sprocket” to enable printing.

Image Preview
Edit, print, or share your photo from the image Preview Screen. 

  • Exit Image Preview by tapping × in the upper-left corner.
  • Tap Edit to personalize your image.
  • Tap the printer icon to print. 
  • Use a two finger pinching motion on the screen to zoom, rotate, and resize your photo.
  • You can also share and save your photo from Image Preview, use Tile Printing, or print multiple copies! To access Print Queue, Tile Printing, and the copies function, swipe up on the light grey bar above the bottom icons to reveal these features.

Edit a Photo
Tap Edit to adjust the photo’s appearance, add text or stickers, and apply filters. Be sure to save your creation when editing is complete by tapping the checkmark in the upper right corner.

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Print a Photo

  1. Tap the print icon to send your photo to your HP Sprocket Printer. 
  2. A confirmation message will display, along with a progress bar, to let you know your print job is processing.
  3. The Status Indicator LED Light will flash white, the device will make a light humming noise, and the image will begin printing.
  4. Now that you’ve printed your photo, use it to decorate as is or remove the back liner from the photo sheet by gently peeling back on a corner. Stick it on a folder, binder, or in a scrapbook!
    • If you receive an error message that you are not connected to your printer when you press print, be sure the printer is still powered on and re-pair your mobile device with the printer to try printing again.
    • Before printing, make sure no items are blocking the Paper Output Slot.

Share a Photo

  1. Tap the share icon to post your photo to social media and send to other apps. 
  2. After tapping the icon, you can send your photo via SMS message, email, cloud storage, or to a social media source. When you select your desired sharing source, it will load in the appropriate application for that media outlet.

Sprocket App Features

Using the Print Queue 
Print Queue allows you to save photos to print later and send consecutive prints to your device. 

  • Queue photos offline for future printing! Send prints to your HP Sprocket Printer while on the go. When you’re ready to print, access the Print Queue from the Main Menu in the sprocket app and begin printing. The prints in the queue will not automatically print when a connection is re-established.
  • Send multiple and consecutive prints to the printer. The prints will appear in the queue in the order they were sent. If the printer is out of paper, images will be added to the queue and will print when paper is loaded.
  • Mange the Print Queue from the Main Menu of the sprocket app.
  • Access the Print Queue from the Preview Screen. Tap on the light grey bar under your photo to view prints in the queue. Add a print by tapping the print icon.

Create Custom Stickers

  1. Create your own drawing or doodle to add to a sprocket print.
  2. In the Edit menu, select to enter the Sticker Gallery.
  3. In the bottom-left corner, select the plus sign icon.
  4. Fill the frame with your drawing and tap the screen.
    • Your custom stickers will save to the Custom Sticker Gallery, located next to the plus icon in the Sticker Gallery.
    • Long-tap on a sticker to delete it from the Custom Sticker Gallery.
    • Long-tap on the Custom Sticker Gallery to delete the entire folder.

Inbox Messages and Notifications
The sprocket app is continuously adding fun features! Keep up to date on sprocket experiences by reading our sprocket app inbox messages and app notifications. Enable notifications in the sprocket app for updates, tips, and highlights on new features. 

Tile Printing 

  1. From the Preview Screen, tap the light grey bar under the photo to display a hidden menu.
  2. In the Tiles section, select your desired pattern. Tiled photos can print out in 2 x 2 or 3 x 3 prints.
  3. Assemble your printed photos to create a large tiled mosaic print!
    • From this same collapsed menu you can also add photos to the Print Queue and print multiple copies.

Photobooth Mode

  1. Open the sprocket app camera.
  2. In the bottom-left corner of the camera screen, tap the rectangle icon.
  3. Select Photobooth Mode. When you tap the shutter icon, the camera will then take four photos in a row, with a delay between each. Watch the spinner icon to know how long to hold your pose.
  4. Your four captured images will appear tiled in the Preview Screen, on the same print.
    • Press the shutter icon again to stop the timed photos while the pictures are being taken.

Relive Memories with Scan Mode
Make your sprocket app prints come to life! Scan Mode allows you to use the app camera to scan printed sprocket photos to relive memories through more images and videos from that day or location, augmented reality experiences, and online content. Scan Mode is only available for photos printed from the mobile sprocket app (not from the Instant Camera). These prints will be automatically tagged to work with Scan Mode.  Scan prints and relive your stories—scanned prints can pull up experiences from a specific location, day, or reveal videos and third party information sources, like websites. Scan Mode also transforms your printed shots into augmented reality experiences.

To Scan

  1. From the sprocket app Photo Gallery, tap on the Camera/Scan icon in the gallery.
  2. Center your sprocket print and press and hold the center of the screen to scan and reveal the magic behind the print.
    • Make sure the photo is well-lit to avoid a scanning error.

Videos and Scan Mode
Print out a video-frame using the sprocket app and rewatch the video when it’s scanned! All videos from any social source or gallery, as well as Apple Live Photos™ will work. Open the video in Image Preview, tap the video-frame selection icon to choose a frame to print, and then tap the print icon. 

Magic Frames and Scan Mode
Add a Magic Frame to a photo and watch it reveal hidden treasures when scanned. Select a Magic Frame from the Frame section of the photo Editor. Choose from everyday frames, as well as seasonal and thematic options.

Shared Print Queue
With Shared Print Queue, multiple people can send images to one HP Sprocket printer using the Shared Print Queue.  

  1. In the Main Menu, select Print Queue.
  2. Use the buttons at the top of the screen to select Host Shared Print Queue or Join Shared Print Queue.
    • Hosting the Shared Print Queue means your guests will send images to your print queue. Joining as a guest lets you send images to the host’s queue for printing.
    • To use Shared Print Queue, both the host and guests must enable the appropriate button in the print queue.

Specifications

  • Product numbers: X7N07A (white), X7N08A (black)
  • Dimensions: 116 x 75 x 23 mm (4.53 x 2.95 x 0.87 in)
  • Weight: 0.172 kg (0.379 lb)
  • Connectivity: Bluetooth 3.0, Passive near field communication (NFC)
  • Printer management: HP sprocket app
  • Power supply: Internal rechargeable battery, Two-cell 500 mAh Li-Polymer 7.4 V
  • Charge time: Up to 90 minutes
  • Power consumption: 0.9 W (standby)
  • Average: 15.91 W (based on first print)
  • Maximum: 34.49 W at 25° C (77° F)
  • Print technology: Thermal printing with a ZINK® Zero Ink® printer
    Note: The HP Sprocket Printer does not use ink cartridges to print.
  • Supported paper: HP Sprocket Photo Paper 5.0 x 7.6 cm (2 x 3 in)
  • Borderless printing: Yes
  • Supported file types: .jpeg, .tiff (iOS only), .gif, .bmp, and .png
    Note: If you send a non-supported file type, the print job does not print.
  • Paper tray capacity: Up to 10 pages with the Smartsheet
  • Memory: Up to 512 MB
  • Print quality: 313 x 400 dots per inch (dpi)
  • Mobile operating systems: Android™ v4.4 and above iOS v8.0 and later
  • Control panel 
    • Power button
    • Reset button
    • Charge and status light indicators
  • Environmental parameters 
    • Operating humidity: 5% to 70% RH (recommended)
    • Non-operating humidity: 5% to 90% RH
    • Operating temperature: 5° to 40° C (41° to 104° F)
    • Recommended operating temperature: 15° to 32° C (59° to 90° F)
    • Storage temperature: -30° to 70° C (-22° to 158° F)
  • Warranty: One-year limited hardware warranty
  • Regulatory Model Number For regulatory identification purposes, your product is assigned a Regulatory Model Number. The Regulatory Model Number for your product is SNPRH-1603.
    Note: This regulatory number should not be confused with the marketing name (HP Sprocket Printer) or product numbers (X7N07A and X7N08A).

 

PDF

Faqs

How do I connect my smartphone to the hp Sprocket Printer?

To connect your smartphone to the hp Sprocket Printer, simply enable Bluetooth on your device, open the Sprocket app, and follow the on-screen instructions to pair your device with the printer.

Can I print photos from social media platforms?

Yes, the hp Sprocket Printer allows you to print photos directly from social media platforms such as Instagram and Facebook. Simply connect your account to the Sprocket app and select the photos you want to print.

How long does it take to print a photo?

The hp Sprocket Printer can print a photo in less than a minute, providing you with instant gratification and the ability to share your memories right away.

Do I need to buy ink cartridges for the hp Sprocket Printer?

No, the hp Sprocket Printer uses ZINK Zero Ink technology, which means you don't need to buy ink cartridges. The printer uses special ZINK paper that contains embedded dye crystals, which are activated by heat to produce vibrant and smudge-proof prints.

Can I edit my photos before printing?

Yes, the Sprocket app provides various editing options such as filters, frames, and stickers. You can customize your photos to add a personal touch before printing them.

Is the hp Sprocket Printer compatible with iOS and Android devices?

Yes, the hp Sprocket Printer is compatible with both iOS and Android devices. You can use it with your iPhone, iPad, or Android smartphone or tablet.

How do I charge the hp Sprocket Printer?

The hp Sprocket Printer comes with a rechargeable battery. To charge it, simply connect the printer to a power source using the provided USB cable. The printer's battery indicator will show the charging progress.

What size photos does the hp Sprocket Printer print?

The hp Sprocket Printer prints 2x3-inch photos, which are small and perfect for sharing or creating personalized keepsakes.

Can I stick the printed photos on surfaces?

Yes, the hp Sprocket Printer prints photos with adhesive backing, allowing you to easily stick them on surfaces like notebooks, walls, or scrapbooks. It's a fun way to showcase your memories or create personalized decorations.

Is there a warranty for the hp Sprocket Printer?

Yes, the hp Sprocket Printer comes with a limited warranty. Please refer to the product documentation or contact hp customer support for more information.

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