Huawei MateBook 13 Laptop Instruction Guide

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Content

Introduction

The Huawei MateBook 13 is a sleek and powerful ultraportable laptop designed for professionals and students alike. Featuring a stunning 13-inch 3:2 touchscreen display with a resolution of 2160 x 1440 pixels, it delivers vibrant visuals and an immersive viewing experience. Powered by Intel's latest processors, the MateBook 13 offers impressive performance for multitasking and productivity. Its lightweight aluminum chassis enhances portability, making it an ideal choice for users on the go. The Huawei MateBook 13 is priced at $1,206.19.

Getting to know your MateBook 13

know_your_huawei_matebook_13.png
  1. Power port
  2. Headset jack
  3. Charging indicator
  4. Speakers
  5. Microphone
  6. Left key
  7. Right key
  8. Huawei Share Icon *
  9. Touchpad
  10. Keyboard
  11. USB-C port
  12. One-touch power button
  13. Screen *
  14. Camera indicator
  15. Camera
  16. Hidden ambient light sensor

Some models support Huawei Share 3.0 Touch to Share.

NOTE

  • Huawei Share 3.0 Touch to Share is only available on Huawei or Honor phones with NFC features running on EMUI 9.0 or later.
  • NFC detection area varies with different Huawei or Honor phone models, but it is commonly located near the rear camera.
  • Do not tear or damage the Huawei Share icon on the MateBook, otherwise, Huawei Share 3.0 Touch to Share will not work properly.

* Some models feature a touchscreen.

Detailed Specifications

The Huawei MateBook 13 is equipped with a 13-inch 2K display with a resolution of 2160 x 1440 pixels. It is powered by an Intel Core i5 or i7 processor with up to 8GB of RAM and 512GB of SSD storage. The laptop has a battery life of up to 10 hours and supports fast charging. It also features a fingerprint scanner, a backlit keyboard, and a high-quality audio system with Dolby Atmos.

Huawei MateBook 13  Features

One-touch log password-free

MateBook 13 features a fingerprint sensor power button. Set your password and PIN in Windows Hello and add your fingerprint. You can then power on and unlock your MateBook 13 by simply pressing the power button with no need of entering password. Quick yet secure.

  • Press the power button to log in to your MateBook 13 when it is powered off or in sleep mode.
  • Touch the power button to unlock your MateBook 13 when the screen is on. 

NOTE: You can add a maximum of 10 sets of fingerprints.

Huawei Factory Reset

NOTE: Before restoring to factory settings, connect your MateBook 13 to the power supply and back up the data in Disk C. You can also first access the backup and restore  screen and follow the onscreen instructions to back up the data in Disk C. Press and hold the F10 during power-on, and access the factory resetting screen. Follow the onscreen instructions to restore your MateBook 13 to factory settings.

HUAWEI MateDock 2

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With MateDock 2, you can use multiple devices and accessories to your MateBook 13, such as projector, TV, or USB flash drive, to better suit your needs. 
* Only certain MateBook models support MateDock 2 MateDock.

The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo 

NOTE: The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. in the United States and other countries.

Description

The Huawei MateBook 13 is a stylish and lightweight laptop that weighs only 2.87 pounds. It has a sleek metal body with a diamond-cut finish and a narrow bezel display. The keyboard is comfortable to type on, and the fingerprint scanner makes it easy to log in to the laptop. The audio system delivers clear and immersive sound, and the laptop supports Huawei's Share feature, which allows you to connect your smartphone to the laptop and transfer files wirelessly.

Getting started

getting_started_huawei_matebook_13.png

Start menu

On the home screen, click start_menu_huawei_matebook_x_pro.png to open the start menu. 

You can:

  • Click settings.png to access the MateBook 13 settings.
  • Click power_button.png to turn off or restart your MateBook 13, or enable sleep mode. 

Action Center

To launch the action center, action_center.png click. 

You can then: 

  • Quickly access the settings, VPN, and projector screens.
  • Quickly change frequently-used settings (such as airplane mode and screen brightness).

Charging your MateBook 13

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Your MateBook 13 has a built-in rechargeable battery, and you can charge it using the adapter and USB-C charging cable that came with it. The battery level is high or fully charged when the charging indicator stays steady white.

  • The indicator blinks white when the battery level is low or medium.
  • The indicator stays steady white when the battery level is high.

NOTE: You can use the left USB-C port on your MateBook 13 to charge it, and the right USB-C port to transfer data and enable DisplayPort.

Setup Guide

Setting up the Huawei MateBook 13 is easy. 

  • Simply turn on the laptop and follow the on-screen instructions to choose your language and set up your user account. 
  • If you have a Windows account, you can sign in with your Microsoft credentials. 
  • Once you have set up the laptop, you can install your favorite apps and start using the laptop.

Initial setup

WARNING

  • When you turn on your MateBook 13 for the first time, connect it to the power adapter, and wait for the screen to turn on to access the setup screen.
  • When you turn on your MateBook 13 again, press and hold the power button until the  keyboard lights up.
initial_setup_huawei_matebook_13.png

When you use your MateBook 13 for the first time, follow the onscreen instructions to complete the setup.

  • Set up your login name and password
    Set up the login name and password on the MateBook 13 .
  • Set up Windows Hello and add a fingerprint
    The fingerprint sensor power button allows you to turn on your MateBook 13 without the need to enter a password. It is quick and secure. 
  • Set a PIN
    Use your PIN to log in to your MateBook 13 and access other apps and services.

Safety information 

This section contains important information about the operation of your device. It also contains information about how to use the device safely. Read this information carefully before using your device.

Electronic device

  • Do not use your device if using the device is prohibited. Do not use the device if doing so causes danger or interference with other electronic devices.

Interference with medical equipment

  • Follow rules and regulations set forth by hospitals and health care facilities. Do not use your device where prohibited.
  • Some wireless devices may affect the performance of hearing aids or pacemakers. Consult your service provider for more information.
  • Pacemaker manufacturers recommend that a minimum distance of 15 cm be maintained between a device and a pacemaker to prevent potential interference with the pacemaker. If using a pacemaker, hold the device on the side opposite the pacemaker and do not carry the device in your front pocket.

Protecting your hearing when using a headset

  • To prevent possible hearing damage, do not listen at high volume levels for long periods. 
  • Using a headset at high volumes may damage your hearing. To reduce this risk, lower the headset volume to a safe and comfortable level.
  • Exposure to high volumes while driving may cause distraction and increase your risk of an accident.

Areas with flammables and explosives

  • Do not use the device where flammables or explosives are stored (in a gas station, oil depot, or chemical plant, for example). Using your device in these environments increases the risk of explosion or fire. In addition, follow the instructions indicated in text or symbols.
  • Do not store or transport the device in containers with flammable liquids, gases, or explosives.

Traffic security

  • Observe local laws and regulations while using the device. To reduce the risk of accidents, do not use your wireless device while driving.
  • Concentrate on driving. Your first responsibility is to drive safely.
  • RF signals may affect the electronic systems of motor vehicles. 
  • Do not place the device over the air bag or in the air bag deployment area in a motor vehicle. Doing so may hurt you because of the strong force when the air bag inflates.
  • Wireless devices may interfere with the airplane's flight system. Do not use your device where wireless devices are not allowed according to the airplane company's regulations. 

Operating environment

  • Avoid dusty, damp, or dirty environments. Avoid magnetic fields. Using the device in these environments may result in circuit malfunctions.
  • Do not use your device during thunderstorms to protect your device against any danger caused by lightning. 
  • Ideal operating temperatures are 0 °C to 35 °C. Ideal storage temperatures are 10 °C to +45 °C. Extreme heat or cold may damage your device or accessories.
  • Do not expose your device to direct sunlight (such as on a car dashboard) for prolonged periods. 
  • To protect your device or accessories from fire or electrical shock hazards, avoid rain and moisture.
  • Keep the device away from sources of heat and fire, such as a heater, microwave oven, stove, water heater, radiator, or candle.
  • Do not place sharp metal objects, such as pins, near the earpiece or speaker. The earpiece may attract these objects and result in injury. 
  • Stop using your device or applications for a while if the device is overheated. If skin is exposed to an overheated device for an extended period, low temperature burn symptoms, such as red spots and darker pigmentation, may occur. 
  • Do not touch the device's antenna. Otherwise, communication quality may be reduced. 
  • Do not allow children or pets to bite or suck the device or accessories. Doing so may result in damage or explosion.
  • Observe local laws and regulations, and respect the privacy and legal rights of others. 

Child's safety

  • Comply with all precautions with regard to child's safety. Letting children play with the device or its accessories may be dangerous. The device includes detachable parts that may present a choking hazard. Keep away from children.
  • The device and its accessories are not intended for use by children. Children should only use the device with adult supervision. 

Accessories

  • Using an unapproved or incompatible power adapter, charger or battery may cause fire, explosion or other hazards. 
  • Choose only accessories approved for use with this model by the device manufacturer. The use of any other types of accessories may void the warranty, may violate local regulations and laws, and may be dangerous. Please contact your retailer for information about the availability of approved accessories in your area.

Charger safety

  • For pluggable devices, the socket-outlet shall be installed near the devices and shall be easily accessible.
  • Unplug the charger from electrical outlets and the device when not in use.
  • Do not drop or cause an impact to the charger.
  • If the power cable is damaged (for example, the cord is exposed or broken), or the plug loosens, stop using it at once. Continued use may lead to electric shocks, short circuits, or fire.
  • Do not touch the power cord with wet hands or pull the power cord to disconnect the charger.
  • Do not touch the device or the charger with wet hands. Doing so may lead to short circuits, malfunctions, or electric shocks.
  • If your charger has been exposed to water, other liquids, or excessive moisture, take it to an authorized service center for inspection.
  • Ensure that the charger meets the requirements of Clause 2.5 in IEC60950-1/EN60950-1/UL60950-1 and has been tested and approved according to national or local standards.
  • Connect the device only to products with the USB-IF logo or with USB-IF compliance program completion.

Battery safety

  • Do not connect battery poles with conductors, such as keys, jewelry, or other metal materials. Doing so may short-circuit the battery and cause injuries or burns.
  • Keep the battery away from excessive heat and direct sunlight. Do not place it on or in heating devices, such as microwave ovens, stoves, or radiators. Batteries may explode if overheated.
  • Do not attempt to modify or remanufacture the battery, insert foreign objects into it, or immerse or expose it to water or other liquids. Doing so may lead to fire, explosion, or other hazards.
  • If the battery leaks, ensure that the electrolyte does not make direct contact with your skins or eyes. If the electrolyte touches your skins or splashes into your eyes, immediately flush with clean water and consult a doctor.
  • In case of battery deformation, color change, or overheating while charging or storing, immediately stop using the device and remove the battery. Continued use may lead to battery leakage, fire, or explosion.
  • Do not put batteries in fire as they may explode. Damaged batteries may also explode.
  • Dispose of used batteries in accordance with local regulations. Improper battery use may lead to fire, explosion, or other hazards.
  • Do not allow children or pets to bite or suck the battery. Doing so may result in damage or explosion.
  • Do not smash or pierce the battery, or expose it to high external pressure. Doing so may lead to a short circuit or overheating. 
  • Do not drop the device or battery. If the device or battery is dropped, especially on a hard surface, it may be damaged. 
  • If the device standby time shortens significantly, replace the battery.
  • The device has a built-in, non-removable battery. Do not attempt to remove the battery, otherwise the device may be damaged. To replace the battery, take the device to an authorized service center. 
  • Use the battery only with a charging system that is IEEE-Std-1725 standard qualified. The use of an unqualified battery or charger may lead to fire, explosion, leakage, or other hazards.
  • Replace the battery only with an IEEE-Std-1725 standard qualified battery. The use of an unqualified battery may lead to fire, explosion, leakage, or other hazards.
  • Do not disassemble or open, crush, bend or deform, puncture or shred the battery. Otherwise, it may lead to electrolyte leakage, overheating, fire, or explosion.
  • Do not solder battery poles or dismantle the battery. Doing so may lead to electrolyte leakage, excessive heat, fire, or explosion.

Cleaning and maintenance

  • Keep the device and accessories dry. Do not attempt to dry it with an external heat source, such as a microwave oven or hair dryer. 
  • Do not expose your device or accessories to extreme heat or cold. These environments may interfere with proper function and may lead to fire or explosion. 
  • Avoid collision, which may lead to device malfunctions, overheating, fire, or explosion. 
  • Before you clean or maintain the device, stop using it, stop all applications, and disconnect all cables connected to it.
  • Do not use any chemical detergent, powder, or other chemical agents (such as alcohol and benzene) to clean the device or accessories. These substances may cause damage to parts or present a fire hazard. Use a clean, soft, and dry cloth to clean the device and accessories.
  • Do not place magnetic stripe cards, such as credit cards and phone cards, near the device for extended periods of time. Otherwise the magnetic stripe cards may be damaged.
  • Do not dismantle or remanufacture the device and its accessories. This voids the warranty and releases the manufacturer from liability for damage. In case of damage, contact an authorized service center for assistance or repair.
  • If the device screen is broken in a collision, immediately stop using the device. Do not touch or attempt to remove the broken parts. Promptly contact an authorized service center. 

Environmental protection

  • The device and its accessories (if included), such as the power adapter, headset, and battery should not be disposed of with household garbage.
  • Disposal of the device and its accessories is subject to local regulations. Support proper collection and recycling.

Personal Information and Data Security
The use of some functions or third-party applications on your device could result in your personal information and data being lost or becoming accessible to others. Use the following measures to help you protect your personal information:

  • Put your device in a safe place to prevent unauthorized use.
  • Set your device screen to lock and set a password or unlock pattern.
  • Periodically back up personal information stored on your memory card, or your device memory. If you change to a different device, be sure to move or delete any personal information on your old device.
  • Do not open messages or emails from strangers to prevent your device from becoming infected with a virus.
  • When using your device to browse the Internet, do not visit websites that might pose a security risk to avoid your personal information from being stolen.
  • If you use services such as the portable Wi-Fi hotspot or Bluetooth, set passwords for these services to prevent unauthorized access. Turn these services off when they are not in use.
  • Install device security software and regularly scan for viruses.
  • Be sure to obtain third-party applications from a legitimate source. Downloaded third-party applications should be scanned for viruses.
  • Install security software or patches released by Huawei or authorized third-party application providers.
  • Using unauthorized third-party software to update your device may damage your device or put your personal information at risk. It is recommended that you update through your device's online update feature or download official update packages for your device model from Huawei.

Troubleshooting

  1. If you experience any issues with the Huawei MateBook 13, you can try restarting the laptop or checking for software updates. 
  2. If the issue persists, you can contact Huawei's customer support for further assistance. 
  3. If It is important to avoid using unauthorized software or hardware with the laptop, as this can cause damage to the device.

Huawei MateBook 13 Pros & Cons

Pros

  • Powerful and efficient processor
  • High-quality display
  • Comfortable keyboard and fingerprint scanner
  • Stylish and lightweight design
  • Long battery life and fast charging

Cons

  • No USB-A ports
  • Limited port selection
  • The fan can be loud under heavy load
  • No Thunderbolt 3 support

Faqs

When setting up my Huawei MateBook 13, what should I do first?

To finish the basic setup, which includes choosing a language, creating an account, and connecting to Wi-Fi, connect the MateBook 13 to the power source, push the power button, and follow the on-screen instructions.

What is the Huawei screen resolution?

With a resolution of 2160 x 1440 pixels, the 13-inch 2K FullView display on the Huawei MateBook 13 offers vivid images and crisp details.

How can my MateBook 13 utilize Huawei Share?

File sharing between your MateBook and compatible Huawei phones is easy with Huawei Share. To begin sharing, turn on Huawei Share on both phones and press the phone's NFC section up against the MateBook.

Why is the speed of my Huawei MateBook 13 so slow?

Lack of system updates or having several open programs can both contribute to sluggish performance. Use Task Manager to terminate pointless apps and check for updates under Settings > Update & Security > Windows Update.

How can I attach the Huawei to a display that is external?

To connect the MateBook to an external monitor, use its USB-C connector and an appropriate USB-C to HDMI converter. To set up your preferred display, navigate to Settings > System > Display.

If the MateBook 13 isn't charging, what should I do?

Make that the power outlet is operational and that the charger is plugged in securely. Utilize an alternative USB-C port. Examine the charging cable or adapter for any obvious damage if the problem continues.

What's causing the MateBook to overheat?

Prolonged usage of demanding applications or inadequate airflow might lead to overheating. Make sure the laptop is resting on a solid, level surface and keep the air vents unobstructed. If the problem continues, close any superfluous apps and restart the device.

How can I get my Huawei drivers updated?

To update drivers, choose the particular device you wish to update by right-clicking on it in Device Manager. To find and install updates, select Update driver and then follow the on-screen instructions.

If my Huawei MateBook 13 won't power on, what should I do?

Connect the battery to a power source to make sure it is charged. To force a restart, press and hold the power button for ten seconds.

How can I make my MateBook and a Huawei phone work together across several screens?

Open Huawei PC Manager on the MateBook, pair your Huawei smartphone via Huawei Share, or use a USB-C cable to enable multi-screen collaboration. You may easily operate two devices on the same screen thanks to this capability.

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