Kent Electric Rice Cooker-SS 16021 User Guide

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Introducing the Kent Electric Rice Cooker-SS 16021

We at KENT have always believed that a clean and healthy life is a right of every individual.

This ethos is what made us embark on the journey to develop innovative solutions for purifying the water we drink, the vegetables and fruits we eat, the homes we live in, and the air we breathe.

With the use of innovative technology and support by a competent service network, we have been able to create a brand that has become synonymous with well-being and health.

Continuing the tradition, we now present the KENT Electric Rice Cooker-SS for a home-made and healthy diet.

Rice is a staple food enjoyed by millions of people. While eating rice is a pleasure, cooking it is a cumbersome process. Traditionally, rice is cooked in round pots on an open flame. Steamed vegetables and other dishes like dalia, momos, and soup are healthy meals enjoyed by many, but not cooked regularly because of the traditional cooking process.

Introducing KENT Electric Rice Cooker-SS, for cooking rice, steaming, making soup, etc. with a 'Keep Warm' function and futuristic features for extra convenience and easy cooking.

At the outset, allow us to thank you for your trust in KENT Smart Chef Appliances. At KENT, we take pride in our reputation for quality products and industry-proven performance. We are certain that you will be more than satisfied with KENT Electric Rice Cooker-SS performance and that it will serve you and your family's needs without any compromise.

ITEMS IN THE BOX

  1. KENT Electric Rice Cooker-SS: 01 No.
  2. Inner Pot: 01 No.
  3. Steam Tray: 01 No.
  4. Rice Spoon: 01 No.
  5. Soup Spoon: 01 No.
  6. Measuring Cup: 01 No.
  7. User Guide: 01 No.

KNOW YOUR PRODUCT

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TECHNICAL SPECIFICATIONS

  • Model Name: KENT ELECTRIC RICE COOKER-SS
  • Model Number: 16021
  • Net Weight: 2.6 kg
  • Input Power Supply: Single Phase 220 V AC, 50Hz
  • Power Consumption: 700 W
  • Capacity: 5L

FEATURES OF KENT ELECTRIC RICE COOKER-SS

  1. KENT Electric Rice Cooker-SS cooks perfect rice every time.
  2. An ideal cooking appliance for families.
  3. High-quality, thick, non-stick ceramic coated inner pan ensures even distribution of heat for tasty food.
  4. High-temperature operation brings out all the flavors of food.
  5. Every grain of cereal gets evenly and perfectly cooked.
  6. The most advanced induction heating technology allows precise temperature adjustments in a short time.
  7. Better response to temperature change ensures cooking in less time.
  8. Automatic 'Keep Warm' function keeps cooked food warm.
  9. Easy to clean and store.
  10. Grip handle makes it easy to carry and serve.

Description

The Kent Electric Rice Cooker-SS 16021 is a stylish and efficient kitchen appliance that every modern home needs. This rice cooker comes with a 1.8-liter capacity, making it ideal for cooking rice for a family of four. The stainless steel inner pot ensures even cooking and is easy to clean. With its cool-touch handle and non-slip feet, this rice cooker offers convenience and safety while cooking. Moreover, the detachable power cord allows for easy storage.

USING KENT ELECTRIC RICE COOKER-SS

  1. Remove any stickers that may prevent unit operation.
  2. Check the unit for damage. Do not use in case of any damage.
  3. Before switching on the appliance, make sure that your home's main voltage corresponds to that of the unit operation.
  4. Remove the sheet between the inner pot and the heating element.
  5. Clean the washable parts of the appliance thoroughly before using for the first time (refer to the 'Cleaning & Maintenance' section).
  6. Make sure all parts are completely dry before you start using the appliance.
  7. Always use the given measuring cup to measure the ingredients for the chosen recipe. A measuring cup of rice is around 150g. Please note that the rice should not be washed directly in the inner pot.
  8. Maximum of 1L rice can be cooked at one time.
  9. Always add water and rice in the right proportion. Do not exceed the maximum amount of rice and water proportion. The proportion of water can be based on personal preferences and adjusted, if required.
  10. Please do not add more water than the level indicated on the inner pot.
  11. Before using, ensure that nothing is stuck between the heating plate and the bottom of the inner pot. If anything is found, please clean it.
  12. Ensure that the inner pot is properly secured in its place.

Setup Guide

Setting up the Kent Electric Rice Cooker-SS 16021 is a breeze. Follow these steps to get started: 

  1. Wash the inner pot and rice measuring cup thoroughly before use. 
  2. Add the measured rice and water into the inner pot. 
  3. Close the lid and plug in the rice cooker. 
  4. Select the desired cooking mode and press the start button. 
  5. Wait for the rice cooker to finish cooking and switch to the "keep warm" mode automatically.

RECIPES

COOKING RICE

  1. Open the lid by pressing the 'Release Lever' button found on the lid. 
  2. Take the inner pot out. 
  3. Measure the rice using the measuring cup provided. 
    Note: Do not exceed the quantities indicated on the inside of the inner pot. 
  4. Wash the rice thoroughly. 
  5. Put the pre-washed rice in the inner pot. 
  6. Add water to the level indicated on the scale inside the inner pot that corresponds to the number of cups of rice used. 
  7. Then smoothen the rice surface. 
  8. Put the inner pot in the appliance. Check if the inner pot is in proper contact with the heating element. 
    Note: Make sure that the outside of the inner pot is dry and clean and that there is no foreign residue on the heating element or the magnetic switch. 
  9. Close the lid of the appliance, and plug in the appliance to the main voltage. 
  10. Press the 'Start' button. 
  11. Once the rice has been cooked, the appliance will automatically switch to 'Keep Warm' mode. 

Tip: Open the lid and stir the rice to loosen it for best results. Do this just after the appliance has switched to 'Keep Warm' mode. Then close the lid firmly. Stirring the rice allows the excess steam to escape giving fluffier rice.

COOKING SOUP

  • Put the ingredients for soup and add water in the inner pot. Do not exceed the maximum water level indicated inside the inner pot on the scale. 
  • Put the inner pot in the appliance. Check if the inner pot is in proper contact with the heating element. 
  • Close the lid of the appliance, and plug in the appliance to the main voltage. 
  • Press the 'Start' button to start cooking. 
  • Once the cooking is done, you will hear 2 beeps and the appliance will automatically switch to 'Keep Warm' state. 
  • Unplug the appliance to switch it off.

STEAMING

  1. Measure three cups of water with the measuring cup and pour it into the inner pot. The amount of water varies according to the quantity of food being steamed. 
  2. Put the food to be steamed on the plate or in the inner tray. 
  3. Put the steam tray on top of the inner pot. 
  4. If you are using a separate plate, put it in the steam tray. 
  5. Close the lid. 
  6. Press the 'Start' button. 
  7. Open the lid and carefully remove the steamed food from the plate or steam tray. Use a kitchen glove or a cloth, as the plate and steam tray will be very hot. 
  8. Unplug the appliance to switch it off.

CLEANING & MAINTENANCE

  1. Unplug the KENT Electric Rice Cooker-SS before cleaning it.
  2. After using the appliance, wait for it to cool before cleaning it.
  3. To protect the non-stick coating of the inner pot, do not:
    • Use the inner pot for washing dishes.
    • Put vinegar into the pot.
  4. Use only a moist cloth to wipe the outside and inside body of the KENT Electric Rice Cooker-SS.
  5. Use hot water, detergent, and sponge to clean the inner pot. Don't use steel wool.
  6. If food sticks to the inner pot, you can soak it for a moment before cleaning.
  7. Do not wash rice in the pot directly.
  8. Clean the inner lid, inner pot, steam tray, rice scoop, and steam vent cap with a sponge or a cloth, hot water, and some dishwashing liquid.
  9. If there is water on the hot plate, use a dry cloth to wipe it. If there is rice on it, remove it.
  10. Please clean the sealing cover and steam valve regularly to avoid any peculiar smell in the rice.
  11. When not in use for a long time, unplug the appliance and store it in a dry place.
  12. The power cord should be unplugged before cleaning. Start cleaning when the body is completely cold. Note: Never immerse the body of the KENT Electric Rice Cooker-SS in water, nor rinse it under a tap. Wipe the heating element with a dry cloth.

PRECAUTIONS

  1. Do not disassemble, repair, or alter the appliance on your own. It may cause appliance failure or breakdown.
  2. The input voltage must not exceed the rating, as it might damage the appliance.
  3. Unplug before cleaning/moving the appliance.
  4. Do not use the appliance with a damaged power cord or plug.
  5. If the power cord is damaged, replace it with a genuine KENT spare.
  6. Do not install the appliance near any heat source, e.g. heater.
  7. If the appliance is not in use for a longer time, unplug it.
  8. Do not sit on, stand on or shake the appliance.
  9. Do not use the appliance in a recumbent or inclined position.

IMPORTANT SAFETY INSTRUCTIONS

When using an electrical appliance, basic precautions should always be followed, including the following:

  1. Unplug when not in use and before servicing.
  2. To reduce the risk of electric shock, do not use near or on wet surfaces.
  3. Use the appliance only as described in the manual.
  4. Do not use the appliance if the cord or plug is damaged or worn out. Replace the damaged cord or plug immediately.
  5. Do not try to service the appliance on your own. Send it to an authorized service center only.
  6. Keep the cord away from heated surfaces.
  7. Do not unplug the appliance by pulling the cord. Always unplug by pulling the plug and not the cord.
  8. To avoid electric shocks, do not use the appliance with wet hands.
  9. Turn off all controls before unplugging.
  10. This appliance is suitable for indoor use only.
  11. Keep away from children.
  12. The appliance is not designed to be used by people who are physically or mentally disabled, mentally handicapped, or lack relevant experience and knowledge, unless a person responsible for their safety uses the product with supervision or guidance.

TROUBLESHOOTING

PROBLEMPOSSIBLE CAUSEPOSSIBLE SOLUTION
There is a connection problem.The appliance is not connected to the mains properly.Check if the appliance is connected to the mains and if the plug is inserted firmly into the wall socket.
The "cook" light indicator does not switch on.The light is defective.Switch off the appliance and unplug it. Go to the nearest KENT authorized service center for assistance.
The "Keep Warm" light does not switch on once the cooking is over.The light is defective.Switch off the appliance and unplug it. Go to the nearest KENT authorized service center for assistance.
The appliance does not automatically switch to "Keep Warm" mode.The temperature control is defective.Switch off the appliance and unplug it. Go to the nearest KENT authorized service center for assistance.
The steamed vegetables are not cooked properly.Not enough water was used for steaming.Make sure that you add water in accordance with the scale on the inner pot (see the section "Using the Appliance").
The cooking process has not started.The appliance has not been started.Press the correct button.
The vegetables are still raw.The inner pot is not properly in contact with the heating element.Make sure that there is no foreign residue on the heating element.
The heating element is damaged.The heating element is damaged.Switch off the appliance and unplug it. Go to the nearest KENT authorized service center for assistance.
The steamed vegetables are soggy.Too much water was used for steaming.Make sure you add water in accordance with the scale on the inner pot (see the section "Using the Appliance").
Incorrect menu has been selected.Incorrect menu has been selected.Select proper menu (see the section "Using the Appliance").
The cooked rice is too soft.Too much water was used.Make sure you add water in accordance with the scale on the inner pot (see the section "Using the Appliance").
Cooked rice is too hard.Not enough water was used.Add slightly more water to the level indicated on the scale inside the inner pot that corresponds to the number of cups of rice used. Make sure the water does not exceed the next level on the scale, as this may cause overflow during cooking.
The rice is not cooked.Not enough water has been added.Make sure you add water in accordance with the scale on the inner pot (see the section "Using the Appliance").
The cooking process has not started.The appliance has not been started.Press the correct button.
The inner pot is not properly in contact with the heating element.The inner pot is not properly in contact with the heating element.Make sure that there is no foreign residue on the heating element.
The rice is scorched.The rice has not been rinsed well.Rinse the rice until water runs clear.
"Keep Warm" function is not working.The "Keep Warm" sheet is damaged.Switch off the appliance and unplug it. Go to the nearest KENT authorized service center for assistance.

Pros & Cons

Pros

  • Large 1.8-liter capacity 
  • Stainless steel inner pot for even cooking and easy cleaning 
  • Cool-touch handle and non-slip feet for safety and convenience 
  • Detachable power cord for easy storage 
  • Multiple cooking modes for flexibility 

Cons

  • The rice cooker may be a bit heavy for some users 
  • The "keep warm" mode may cause the rice to dry out if left on for too long

Customer Reviews

Customers love the Kent Electric Rice Cooker-SS 16021 for its large capacity, even cooking, and ease of use. However, some customers have complained about the "keep warm" mode drying out the rice if left on for too long.

Faqs

How do I clean the Kent Electric Rice Cooker-SS 16021?

Unplug the Kent Electric Rice Cooker-SS 16021, let it cool down, and clean the inner pot with hot water, detergent, and a sponge. Wipe the outer and inner body with a moist cloth.

What should I do if the 'cook' light indicator does not switch on?

If the 'cook' light indicator does not switch on, the light might be defective. Switch off Kent Electric Rice Cooker-SS 16021, unplug it, and contact the nearest KENT authorized service center.

How do I measure the correct amount of rice and water Kent Electric Rice Cooker-SS 16021?

Always use Kent Electric Rice Cooker-SS 16021 provided measuring cup to measure rice. A cup of rice is approximately 150g. Add water according to the scale marked inside the inner pot.

What safety features does the Kent Electric Rice Cooker-SS 16021 have?

Kent Electric Rice Cooker-SS 16021 is equipped with safety features like an automatic shut-off and a 'Keep Warm' function to prevent overcooking.

What should I do if the appliance does not switch to 'Keep Warm' mode?

If the Kent Electric Rice Cooker-SS 16021 does not switch to 'Keep Warm' mode, the temperature control may be defective. Switch off the appliance, unplug it, and contact the nearest KENT authorized service center.

How long does it take to cook rice in the Kent Electric Rice Cooker-SS 16021?

The cooking time can vary depending on the type and quantity of rice. Generally, Kent Electric Rice Cooker-SS 16021 takes around 20-30 minutes.

What should I do if the rice is scorched or burnt?

Ensure you have rinsed the rice properly and added the correct amount of water. If the problem persists, it may be due to excessive heat or cooking time.

What do I do if the 'Keep Warm' function is not working?

If the 'Keep Warm' function is not working, the 'Keep Warm' sheet may be damaged. Switch off the appliance, unplug it, and contact the nearest KENT authorized service center for assistance.

How do I prevent rice from sticking to the bottom of Kent Electric Rice Cooker-SS 16021 inner pot?

Ensure you rinse the rice thoroughly before cooking and use the correct water-to-rice ratio. Stirring the rice after it switches to 'Keep Warm' mode can also help.

What is the warranty on the Kent Electric Rice Cooker-SS 16021?

Kent Electric Rice Cooker-SS 16021 comes with a 1-year warranty.

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