Introduction

The Logitech Harmony Smart Control is an innovative universal remote that seamlessly integrates traditional remote functionality with modern smartphone control. Featuring a dedicated hub, it allows users to manage up to eight devices, including Bluetooth and Wi-Fi-enabled gadgets, all from a single interface. The remote includes activity-based buttons for easy operation, making it ideal for simplifying complex home entertainment setups. Priced at approximately $130, the Harmony Smart Control offers a versatile solution for any tech-savvy household.

About this Manual

This manual contains both internal links to other parts of the manual and external links to other sources of information. Internal links appear like this and external links appear like this. Illustrations in this manual were accurate at the time of publication.
Note: If you are upgrading from Harmony Touch, click here for setup instructions of using this user manual
Terms used in this manual:

• Harmony App: the remote control app that runs on your smartphone or mobile device.
• Harmony Smart Control remote: the physical remote control that comes with Harmony Smart Control.
• MyHarmony: the account that saves all your setup information in the cloud. You can access your MyHarmonyaccount either through the Harmony App, or on your computer through MyHarmony.
• Harmony Smart Control system: includes the Harmony Hub, the Harmony App, the Harmony Smart Controlremote, and MyHarmony.

At a Glance

Features

• The Harmony Smart Control system provides maximum flexibility for controlling your home entertainment system.
• Use the Harmony app on your smartphone to control your entertainment devices (TV, cable or satellite box, DVR, game console, etc.) and home automation devices (IR controllable light bulbs, vacuum cleaners, motorized blinds, etc.). A Harmony Smart Control remote is provided as backup in case your smartphone is not available.
• Switch between watching cable TV, watching your Roku, or playing a game with one touch. You can program your Activities to be as simple and general as you want or as complicated and precise as you want. Whatever you like to do, one touch can take you from one Activity to the next, powering off and on the right devices and adapting the remote control to send the right commands to the devices you’re currently using.
• The Harmony App will guide you through the setup process on your smartphone. Once your setup is saved in the MyHarmony cloud, you have the ability to turn any supported smartphone into a remote that functions as a Harmony Smart Control remote.
• For suggestions on how to optimize your Harmony and for unique setup solutions, please visit our Harmony user community forums for ideas (English only).

Supported devices
New user setup for the Harmony App is only supported for the iPhone 4s or newer, the new iPad, the iPad Mini, and Android phones. To run the Harmony App on an older iPhone, refer to Set up new remote for more information. Please visit our complete list of supported platforms.
Find out if your mobile device is supported.

Know your Harmony Smart Control 

1. Harmony Hub
2. Pair / Reset button
3. Micro USB power connector
4. Mini blaster connector
5. IR mini blaster
6. AC/DC adapter
7. Remote control

Specifications 

The Logitech Harmony Smart Control features a sleek and ergonomic design with a color touchscreen display. Here are some key specifications:

• Supports up to 8 devices
• Color touchscreen display
• Wireless connectivity via Bluetooth and Wi-Fi
• Companion app for smartphones and tablets (iOS and Android)
• Battery life up to 3 days (depending on usage)
• Compatibility with over 270,000 devices from various brands

Features of the remote control 

1. Off button: Power off your current Activity.
2. Activity buttons: Select an Activity.
3. Audio/video controls: Perform standard AV functions.
4. Color-coded navigation buttons: Perform cable, satellite or Blu-ray functions
5. Satellite/cable controls:
   • DVR: Opens the record/ play menu.
   • Guide: Opens satellite or cable program listings.
   • Info: Provides program information.
6. Exit: Leave a listing or menu on your TV screen.
7. Volume control
8. Mute
9. Numeric keypad
10. Directional controls: Navigate up, down, left and right in menus on your TV, DVR, game console or other media source.
11. Menu: Display the menu on your TV, DVR, game console or other media source.
12. Channel control; page up/down
13. OK: Press to select an option on your TV screen.
14. Previous: Tune to the previous channel.

Description

The Logitech Harmony Smart Control is designed for ease of use and versatility. The device itself is compact and lightweight, making it easy to handle. The color touchscreen display allows you to navigate through menus and adjust settings intuitively. It also includes one-touch activity buttons that simplify common tasks like watching TV or playing a game.

The remote can be charged via USB, and it has a battery life of up to three days, depending on how frequently you use it. Additionally, the Harmony Hub, which is part of the system, allows you to control devices hidden behind cabinet doors or walls.

Changing the battery 

To change the battery, slide open the battery compartment as shown and replace the battery with a new 3 volt CR20321 lithium battery. 

Harmony Hub and IR mini blaster 

Whether you use the Harmony App or your Harmony Smart Control remote, the hub stores your setup information and communicates between your Harmony Smart Control system and your entertainment center devices. The hub communicates with other devices by Wi-Fi, IR (infrared), and Bluetooth signals, depending on the device.  
An IR mini blaster extends the range of the Harmony Hub allowing you to control devices that are on other shelves or outside of your cabinet, such as a television. 

How your Harmony Smart Control works 

Devices 

Devices are the components of your entertainment system. Examples of devices are: 

• TV set
• Cable or satellite set top box
• Audio Visual (AV) receiver
• DVD player
• Game console

Gather the manufacturer and model number information for each of your devices and record it on the next page of this user guide. Also write down how devices are connected to one another and the input they must be on. For example, to watch a movie you might have your television set to input (or source) "HDMI 1” and your AV Receiver set to input "DVD". Having this information collected ahead of time will make setup much easier. 

Personalizing your Remote 

Customizing Favorite Channel icons with MyHarmony 

When you choose a Favorite Channel from the list of channels offered by your provider, a default icon for that channel is provided. To choose a different icon for a channel, follow these steps: 

1. Select the Favorites tab on the left had side of the screen.
2. Click Edit Your Favorite Channels.

3. Click Next.

   

4. Click a channel icon. Use the scroll arrow to see more Favorites if the one you are looking for is not visible.

5. Click Modify a Favorite Channel.

   

6. Click Choose Image.
7. Select an image and click Save. The icon for that channel is replaced with your image.
8. Click Finish.

Using your Harmony Smart Control 

After completing the first time setup to add your devices, create Activities, and choose your Favorite Channels, you are ready to use your remote. The following sections describe how to access the features you will use most often. 
To begin using the Harmony app, open the app on your smartphone. The first screen that the Harmony app displays is the Activities screen that is described in the next section. 

Activities 

Your Harmony Smart Control will send all the commands to the necessary devices in your entertainment system. For example, to Watch TV, Harmony Smart Control will turn on your TV, turn on your cable set top box, turn on your AV receiver, set the input on your TV to HDMI 2, set the input on your AV receiver to HDMI 1. 

Switching between Activities 

While an Activity is active, selecting another Activity will leave on or turn on necessary devices, turn off unnecessary devices, and select the correct inputs for each of the devices. For example, when switching from watching TV to watching a Blu-ray, Harmony Smart Control will leave your TV and AV receiver turned on, but will turn off your cable set top box and turn on your Blu-ray player. Depending on how your TV and AV receivers are set up, Harmony Smart Control may also change the inputs for those devices to the Blu-ray player. 

TIP: You don’t need to turn your system off in between switching Activities. Harmony Smart Control remembers what is on and off and switches between Activities automatically. 
NOTE: if you would like to keep a particular device on when switching to an Activity that does not use it, this may be customized by signing into MyHarmony. For example: you may want to keep your Xbox powered on while you switch to Watch TV so you may return back to Play a Game without losing your game status. See the support article, Set Devices to Stay On. 

To switch between Activities: 

1. Tap the Home icon: 
2. Tap the Activity you want to switch to.

Gesture control 

Each Activity allows you to control your devices using simple swipes and taps on the Harmony Smart Control screen. Twenty-two different gestures are supported. Each of the following eleven gestures can have two actions associated with it; one for a one-finger gesture and another for a two-finger gesture: 

• Swipe up
• Swipe up and hold
• Swipe down
• Swipe up and hold
• Swipe left
• Swipe left and hold
• Swipe right
• Swipe right and hold
• Tap
• Double tap
• Long press

Each gesture performs a default command that depends on the current Activity. When you use a gesture, the action associated with that gesture appears on the screen and activates.  
Viewing current gesture commands 
To see a list of commands associated with each gesture, tap the i in the upper right corner. 
NOTE: Gestures are only available when an Activity is active. 
Customizing Activity gestures  
To change which commands are associated with each gesture: 

1. Tap the i in the upper right corner of the screen.
2. Tap the icon in the upper right corner of the screen:
3. Tap the gesture you want to change.
4. Tap the action you want to take:
   • Map a command: to select a single command to associate with that gesture
   • Map a sequence: to select a sequence of commands to associate with that gesture
   • Clear Gesture: disable the gesture
5. Tap the device that you want the gesture to control.
6. Tap the < as many times as necessary to return to the Edit Gesture screen.
7. Tap Done.

NOTE: If you would like to assign a sequence of commands to a gesture, you can do that in MyHarmony. 

Setup Guide

Setting up the Logitech Harmony Smart Control involves several steps:

1. Connect the Harmony Hub to your home network using the provided USB cable and power adapter.
2. Download and install the Harmony app on your smartphone or tablet.
3. Follow the in-app instructions to pair your devices with the Harmony Hub.
4. Customize your activities and settings within the app to suit your preferences.
5. Pair the remote control with the Harmony Hub using Bluetooth.

Activity commands 

When your Activity starts, all the buttons on Harmony Smart Control are configured to control that Activity. For example, the volume button will control your AV receiver while the Play and Pause buttons and the directional navigation will control your cable or satellite set top box. In addition, the screen on the remote is able to display all the available commands for each device that is participating in the current Activity. 

Favorites 

• Tap the  icon at the bottom of the Harmony Smart Control screen while the Watch TV Activity is active to see your Favorite Channels. Favorites are only active while watching TV.
• Swipe up and down on the screen to scroll your Favorites. Tap any Favorite to tune to that channel.

Devices

• Your Harmony Smart Control is designed to control your devices as part of the Activities that you set up on MyHarmony. Occasionally, you may need to access the full list of commands available for a particular device.
• Tap the icon, then tap Devices to enter device mode and see a list of all your devices. You can choose a device to see the complete list of commands for that device. At this time, the physical buttons on the Harmony Smart Control remote will also control the selected device.

CAUTION: Do not power off any devices while in device mode. The remote does not track state changes in device mode. You can adjust settings in device mode; just don’t turn devices off or on. If you accidentally turn devices off or on in device mode, you can use the Help menu item in the Harmony app to bring your devices and your Harmony Smart Control system back in sync.

How to get the most out of your Harmony Smart Control 

You can prevent some common problems if you follow the tips in this section. 

Important: use your Harmony Smart Control every time! 

Always exclusively use your Harmony Smart Control or the Harmony App on your smartphone to control your devices. Do not use other remotes to control your devices, or manually turn them on or off or change inputs. Harmony is unable to track changes that it does not make and will continue to assume your devices are in the state that it has left them in.  

Adjust the power on delay 

If your TV does not go to the right input when starting an Activity from an everything-off state, try increasing the power on delay for your television. This feature is accessible in your remote’s Settings menu and in your MyHarmony account. See the section Modifying device settings for more information. 

Position the hub and set up hub assignments correctly for your setup 

Traditional 'line of sight' required when operating most infrared remote controls is not required with Harmony Ultimate. The Harmony Hub and IR mini blaster send a strong infrared signal that can reflect off walls and other surfaces before reaching your devices. 
Both the hub and IR mini blaster send strong IR signals and may control multiple devices within their range. Larger obstacles such as walls, bookshelves or doors may prevent the IR signals from reaching your devices. If this is the case, try repositioning your hub or IR mini blaster.  
When used inside a cabinet, the hub or IR mini blaster can control all the devices within that cabinet. If your cabinet contains devices on multiple shelves that are isolated from one another, a hub or IR mini blaster may need to be positioned on each shelf. You can change which parts of the Smart Control system control each of your devices. For more information about hub assignments, see Changing hub assignments with MyHarmony. 

Use the Help function to put the remote back in sync with devices 

Sometimes Harmony becomes out of sync with your devices and confuses when they are on or off, or which input they are on. This occurs when there is an obstacle between the device and the IR transmitters in the hub, IR mini blaster, or remote; or if the devices are operated manually or by using their original remote control. Harmony Smart Control can run through a series of questions to help identify the issue and correct it. 

1. Tap the  icon.
2. Select Help.
3. Tap the Power or Input button for the device that is out of sync.

NOTE: If you use the Help feature frequently when powering on your devices or switching between Activities, then there may be changes that can be applied to correct this. The Help feature should not be necessary with a properly configured setup.

TIP: Before you use Help, make sure you take steps to address the problem: remove any obstacles from the line of sight between your remote and your system, and only use the Harmony Smart Control system when it is within range of your entertainment system.

Remote Control Menus

The icon on the Harmony App screen opens the menu for the remote. The following sections describe the actions you can take using the menus on the remote. Almost anything you can set up using MyHarmony on your computer can also be set up on your smartphone. This section describes how to use the Harmony App to make changes. For a list of changes you must make in MyHarmony, visit the Changes that can’t be made FAQ.

Help

If your remote becomes out of sync with your devices, tapping Help from the remote control menu causes the remote to attempt to fix this. If the remote control is not able to solve your problem, refer to the Troubleshooting section of this manual for additional assistance.
NOTE: If you are using the Help feature frequently when powering on your devices or switching between Activities, then there may be changes that can be applied to correct this. The Help feature should not be necessary with a properly configured setup.

Connect to your Harmony

If you lose the Wi-Fi connection for the Hub or your smartphone, you can use this menu item to scan for your hub and connect to it. If you have other Harmony hubs in your network or household, you can also switch between them by using this menu item.

Edit

Edit lets you re-order the display of Activities on the Harmony App by dragging and dropping them in a new location.

Devices Menu

The Devices menu allows you to control individual devices with on-screen commands. All of your devices are listed, regardless of whether or not they are included in an Activity. Tap a device on the list to see what options are available for that device. You can tap any of those options, or tap < to exit that menu.
CAUTION: The remote does not track state changes in device mode. Do not power off any devices or change inputs while in device mode. Also, changes made in device mode do not affect the behavior of devices during your Activities. It is recommended that you change device settings in Activities mode.

Settings Menu

After completing the first-time setup process, many settings can be changed on the remote that let you personalize your Harmony Smart Control or affect how it controls your entertainment system.
To access the Settings menu, tap the menu icon, then tap Settings.
The following sections describe how you can adjust settings related to your remote, your Activities, and your devices.

Sync your Harmony

Initiates a sync of the Harmony App with your MyHarmony account.
Settings made directly on your Harmony App automatically sync with your MyHarmony account if your Harmony is configured to use your home's Wi-Fi network.
Changes made from MyHarmony must be manually synced with the Harmony App and your Harmony Smart Control remote.

Set Up New Remote

Initiates the first-time setup process described in Set up the Harmony App. The Harmony App is only supported for the iPhone 4s or newer, the new iPad, the iPad Mini, and Android phones. If you want to run the Harmony App on an older iPhone, you have to first set it up on a supported device or on MyHarmony. Once setup is complete in MyHarmony, an older iPhone can use the Harmony App to control your devices.

Edit Devices and Activities

When you tap Edit devices and activities, the Harmony App connects to MyHarmony to make the changes both in the Harmony App and in your MyHarmony account. When you finish making changes, a sync with MyHarmony happens automatically.

Devices

• Add devices
• Delete devices
• Add missing commands from the original remote. You will need the original remote to teach the Harmony App these commands.
• Fix delay settings:
  • Power on: The time your device needs to power on, warm up, and be ready to receive additional commands.
  • Inter-key: The time your device needs before being ready to accept another command.
  • Inter-device: The time your remote waits between sending commands to different devices within the same Activity.
  • Input: The time your device needs to be ready to accept another command after switching inputs.

Activities

• Add Activities
• Delete Activities
• Customize Activity by adding steps to the start-up and shut-down of the activity.
• Change Activity names and settings
• "Fix" activity by doing one or more of the following:
  • changing devices involved
  • running a power-on test
  • changing input connections

Favorites

• Edit channels in the list
• Change service provider
• Change channel tuning settings. If channel selection on your original remote is done differently when selecting channels by number, this will resolve the issue. Options are:
  • numbers only
  • numbers and "enter/select"
  • always 2-digit numbers
  • always 3-digit numbers

Remote

• Customize Activity buttons on the physical remote
• Pair the remote to the Harmony Hub

Account Info

• Look up email ID
• Change name or location
• Change password

Reset Button Layout

If you have made any changes to the button layout for the Harmony remote, you can reset it to factory settings here.

Reset Gesture Mapping

If you have made any changes to gesture mapping for the Harmony App, you can reset it to factory settings here.

Reset Favorites

If you have made any changes to the Favorites list, you can reset it to the 25 most popular channels for your location here.

Auto Lock

By default, your smartphone will stay awake while the Harmony App is running so that you have instant access to your remote control functions. You can disable this here if you prefer your smartphone to go to sleep on its usual schedule.

Haptic Feedback

In devices that support vibration, the Harmony App gives tactile feedback when certain commands and gestures are used. You can turn this feature on or off here.

Customer Support

Provides a link to view self-help articles, FAQs, and support contact information. Can also send logs from Harmony Hub to Logitech for troubleshooting.

Privacy Policy

Displays the Logitech Harmony Privacy Policy.

About

• Email ID (for MyHarmony)
• Hub Name
• Hub FW (firmware number)
• Hub IP Address
• App Version
• Build Number
• Last Sync

Troubleshooting

Devices Do Not Respond to Harmony Smart Control

There are a number of reasons why Harmony Smart Control may not be able to control your devices after setup. The latest information about solving this problem is available online in the support article Harmony Smart Control Activity not working.

Pros & Cons

Pros

• Easy setup process
• Supports a wide range of devices
• Companion app for remote control
• One-touch activity buttons for convenience
• Compact and ergonomic design

Cons

• May require occasional software updates
• Some users report battery life issues if not properly maintained
• Cost can be prohibitive for those on a tight budget
• Occasional connectivity issues with certain devices

Customer Reviews

Customers generally praise the Logitech Harmony Smart Control for its ease of use and comprehensive feature set. Many appreciate the ability to control multiple devices from one remote and the convenience of the companion app. However, some users have reported minor issues with battery life and occasional connectivity problems.

A common complaint is that the setup process can sometimes be frustrating, especially for those who are not tech-savvy. Despite this, most users find the benefits outweigh the drawbacks.