How to Use: Philips Air Purifier & Humidifier AC1711 User Manual

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Content

Introduction

The Philips Air Purifier & Humidifier AC1711 is a powerful device designed to improve indoor air quality by effectively purifying and maintaining optimal humidity levels. With a Clean Air Delivery Rate (CADR) of 300 m³/h, it can purify a room of up to 78 square meters in less than 10 minutes. Featuring a three-layer filtration system, it captures 99.97% of particles as small as 0.003 microns, including allergens and viruses. The Philips AC1711 is priced at $299.99.

Important Safety

  • Read this user manual carefully before you use the appliance, and save it for future reference.

Danger

  • Do not clean the appliance with water, any other liquid, or a (flammable) detergent, nor let them enter the appliance, to avoid electric shock and/or a fire hazard.
  • Do not spray any flammable materials such as insecticides or fragrance around the appliance.

Warning

  • Check if the voltage indicated on the appliance corresponds to the local power voltage before you connect the appliance.
  • If the power cord is damaged, you must have it replaced by Philips, a service center authorized by Philips, or similarly qualified persons in order to avoid a hazard.
  • Do not use the appliance if the plug, the power cord, or the appliance itself is damaged.
  • This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved.
  • Children shall not play with the appliance.
  • Cleaning and maintenance shall not be made by children without supervision.
  • Do not block the air inlet and outlet, e.g. by placing items on the air outlet or in front of the air inlet.
  • Make sure that foreign objects do not fall into the appliance through the air outlet.

Caution

  • This appliance is not a substitute for proper ventilation, regular vacuum cleaning, or use of an extractor hood or fan while cooking.
  • Always place and use the appliance on a dry, stable, level, and horizontal surface.
  • Leave at least 20cm free space around the appliance and leave at least 30cm free space above the appliance.
  • Do not sit or stand on the appliance. Do not place anything on top of the appliance.
  • Do not place the appliance directly below an air conditioner to prevent condensation from dripping onto the appliance.
  • Only use the original Philips filters specially intended for this appliance. Do not use any other filters.
  • Combustion of the filter may cause irreversible human hazard and/or jeopardize other lives. Do not use the filter as fuel or for similar purpose.
  • Avoid knocking against the appliance (the air inlet and outlet in particular) with hard objects.
  • Do not insert your fingers or objects into the air outlet or the air inlet to prevent physical injury or malfunctioning of the appliance.
  • Do not use this appliance when you have used indoor smoke-type insect repellents or in places with oily residues, burning incense, or chemical fumes.
  • Do not use the appliance near gas appliances, heating devices or fireplaces.
  • Always unplug the appliance when you want to move, clean appliance, replace the filter or carry out other maintenance.
  • The appliance is only intended for household use under normal operating conditions.
  • Do not use the appliance in wet surroundings or in surroundings with high humidity or high ambient temperatures, such as the bathroom, toilet, or kitchen, or in a room with major temperature changes.
  • The appliance does not remove carbon monoxide (CO) or radon (Rn). It cannot be used as a safety device in case of accidents with combustion processes and hazardous chemicals.

Specifications

  • Advanced HEPA Filter: Captures 99.97% of particles as small as 0.003 microns.
  • Dual Functionality: Both air purification and humidification in one device.
  • AeroSense Technology: Monitors and adjusts to air quality in real-time.
  • Humidistat: Automatically adjusts humidity levels to prevent over-humidification.
  • Multiple Speed Settings: Allows for customizable performance based on room size and needs.
  • Night Mode: Reduces noise and light for uninterrupted sleep.

Your Philips Air Purifier & Humidifier AC1711

Product Overview

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Please use only the plug adaptor provided

Controls overview

PHILIPS-AC1711-Series-1000-Air-Purifier- (4)

Control buttons

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Light on/off button
power_on-off_button.png
Power on/off button
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Mode switch button  

Display panel

auto_mode.png
Auto mode
fan.png
Speed 1
speed_2.png
Speed 2
turbo_mode.png
Turbo mode
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Sleep mode
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PM2.5 display
indoor_allergen_index_display.png
Indoor Allergen Index display
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Filter cleaning alert
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Filter replacement alert  

Getting started

Installing the filter

Remove all packaging of the filter before first use.

Note: Make sure the air purifier is unplugged from the electrical outlet before installing the filter.

  1. Pull the back cover and remove it from the appliance.
  2. Pull the filter from the appliance.
  3. Remove all packaging materials of the air purification filter.
  4. Put the filter back into the appliance.
  5. Reattach the back cover.

    PHILIPS-AC1711-Series-1000-Air-Purifier- (7)

Connecting power

Note: Risk of electric shock! When you unplug the AC power cord, always pull the plug from the socket. Never pull the cord.

PHILIPS-AC1711-Series-1000-Air-Purifier- (8)


Connect the power adapter to:

  • First, the power socket on the appliance.
  • Then, the wall outlet.

Description

The Philips Air Purifier & Humidifier AC1711 combines the benefits of air purification and humidification in a single, compact unit. The device features an advanced HEPA filter that captures almost all airborne particles, including dust, pollen, and other allergens. The AeroSense technology continuously monitors the air quality and adjusts the purification process accordingly. The humidistat ensures that the humidity level is maintained within a healthy range, preventing over-humidification which can lead to mold growth.

The device is easy to use with multiple speed settings and a night mode that reduces noise and light, making it ideal for bedrooms. Its sleek and modern design fits seamlessly into any decor, enhancing both the functionality and aesthetics of your space.

Using the air purifier

Understanding the air quality light

The air quality light automatically goes on when the air purifier is switched on, and lights up all colors in sequence. After approximately 30 seconds, the particle sensor selects the color that corresponds to the surrounding air quality of airborne particles.

Air quality light colorAir quality level
BlueGood
Blue-purpleFair
Purple-redPoor
RedVery poor

The color of the air quality light is determined by the highest index among PM2.5 and IAI readings.

PM2.5 levelAir quality light color
≤12Blue
13-35Blue-purple
36-55Purple-red
>55Red

PM2.5

  • AeraSense sensing technology accurately detects and quickly responds to even the slightest particle change in the air. It provides you with reassurance with real-time PM2.5 feedback.
  • Most of the indoor air pollutants fall AeraSense sensing technology accurately detects and quickly responds to even the slightest particle change in the air. It provides you with reassurance with real time PM2.5 feedback.
  • Most of the indoor air pollutants fall

IAI
The professional-grade AeraSense sensor detects the level of indoor air allergen and with numerical feedback from 1 to 12 the potential risk level of indoor air allergens can be displayed. 1 indicates best air quality.

IAI levelAir quality light color
1-3Blue
4-6Blue-purple
7-9Purple-red
10-12Red

Turning on and off

Note:

  1. For optimum purification performance, close doors and windows.
  2. Keep curtains away from the air inlet or air outlet.
    1. Put the plug of the air purifier in the power socket.
    2. Touch PHILIPS-AC1711-Series-1000-Air-Purifier- (9) to switch on the air purifier.
      PHILIPS-AC1711-Series-1000-Air-Purifier- (10)The air purifier beeps.
      PHILIPS-AC1711-Series-1000-Air-Purifier- (10) The “---” displays on the screen during warming up. Then the air purifier shows the PM2.5/IAI level after measuring the air quality.
      PHILIPS-AC1711-Series-1000-Air-Purifier- (10) The air purifier operates in the auto mode with IAI displayed on the screen.

      turning_on_and_off_philips_air_purifier_&_humidifier_ac1711.png
  3. Touch and hold the PHILIPS-AC1711-Series-1000-Air-Purifier- (9) button for 3 seconds to switch off  the air purifier.

Note: If the air purifier stays connected to the electrical outlet after turning OFF, the air purifier will operate under the previous settings when turned ON again.

Changing the mode setting

You can choose Auto mode, Speed 1, Speed 2, Turbo mode or Sleep mode by touching the button.

  • Auto mode PHILIPS-AC1711-Series-1000-Air-Purifier- (15): The air purifier automatically adjusts the fan speed in accordance with the ambient air quality.
  • Manual speed PHILIPS-AC1711-Series-1000-Air-Purifier- (16) : In manual mode, the air purifier operates on speed 1 or speed 2.

    changing_the_mode_setting.png
  • Turbo mode  PHILIPS-AC1711-Series-1000-Air-Purifier- (18): The air purifier operates on the highest speed.
  • Sleep mode PHILIPS-AC1711-Series-1000-Air-Purifier- (19): The air purifier operates quietly at a low speed. After 3 seconds, the screen lights off.

    changing_the_mode_setting_of.png

Switching the display indicator

Note: The appliance displays PM2.5 level by default.

  • Touch and hold PHILIPS-AC1711-Series-1000-Air-Purifier- (22) button for 3 seconds to switch display indicator among IAI / PM2.5.

    switching_the_display_indicator.png

Using the light on/off function

  • With the light sensor, the control panel can automatically turn on, turn off or dim according to the ambient light. The control panel will be off or dim when the ambient light is dark. You can touch any button to wake up all lights. Then, if no further operation, all lights will be off or dim again to match with the ambient light.
  • You can touch the PHILIPS-AC1711-Series-1000-Air-Purifier- (22) button manually to turn off all lights and the control panel. Touch any button to wake up all lights.

    using_the_light_on_off_function.png

Cleaning and maintenance

Note:

  • Always unplug the appliance before you clean it.
  • Never immerse the appliance in water or any other liquid.
  • Never use abrasive, aggressive, or flammable cleaning agents such as bleach or alcohol to clean any part of the appliance.
  • Never use any liquids (including water) to clean the filter.
  • Do not attempt to clean the particle sensor with a vacuum cleaner.

Cleaning schedule

FrequencyCleaning method
When necessaryWipe the plastic part of the appliance with a soft, dry cloth
Clean the air outlet cover
Every two monthsClean the particle sensor with a dry cotton swab
ThePHILIPS-AC1711-Series-1000-Air-Purifier- (23) displays on the screen.Clean the surface of the filter

Cleaning the body of the air purifier

  • Regularly clean the inside and outside of the air purifier to prevent dust from collecting.
  • Use a soft, dry cloth to clean both the interior and exterior of the air purifier and the air outlet.

Cleaning the particle sensor

Clean the particle sensor every 2 months for optimal functioning of the appliance.
Note:

  • If the air purifier is used in a dusty environment, it may need to be cleaned more often.
  • If the humidity level in the room is very high, condensation may develop on the particle sensor and the air quality light may indicate a more poor air quality even though the air quality is actually good.
  • If this occurs, clean the particle sensor.
  1. Switch off the air purifier and unplug from the power socket.
  2. Open the air quality sensor cover.
  3. Clean the particle sensor with a damp cotton swab.
  4.  Dry all parts thoroughly with a dry cotton swab.
  5. Close the air quality sensor.

    PHILIPS-AC1711-Series-1000-Air-Purifier- (24)

Cleaning the surface of the filter

PHILIPS-AC1711-Series-1000-Air-Purifier- (25)
Filter alert light statusAction
The filter cleaning alert  PHILIPS-AC1711-Series-1000-Air-Purifier- (23) displays on the screen.Clean the surface of the filter with a vacuum cleaner.
  1. Switch off the air purifier and unplug from the power socket.

    PHILIPS-AC1711-Series-1000-Air-Purifier- (26)
  2. Pull the back cover and remove it from the appliance.
  3. Pull the filter from the appliance.
  4. Clean the surface of the filter with a vacuum cleaner.
  5. Put the filter back into the appliance.
  6. Reattach the back cover.
  7. Put the plug of the air purifier in the power socket.
  8. Touch the PHILIPS-AC1711-Series-1000-Air-Purifier- (9)button to switch on the appliance.
  9. Touch and hold the PHILIPS-AC1711-Series-1000-Air-Purifier- (22) and PHILIPS-AC1711-Series-1000-Air-Purifier- (13) button for 3 seconds to reset the filter cleaning time.
  10. Wash your hands thoroughly after cleaning the filter.

    PHILIPS-AC1711-Series-1000-Air-Purifier- (27)

Replacing the filter in Philips Air Purifier & Humidifier AC1711

Understanding the healthy protection lock

  • This air purifier is equipped with a filter replacement indicator to make sure that the air purification filter is in optimal condition when the air purifier is operating.
  • When the filter need to be replaced, the filter replacement alert PHILIPS-AC1711-Series-1000-Air-Purifier- (28) lights up red.
  • If the filter is not replaced in time, the air purifier will stop operating and automatically lock to protect the air quality in the room. Replace the filter as soon as possible.

Replacing the filter
Note:

  • The filter is not washable or reusable.
  • Always turn off the air purifier and unplug from the electrical outlet before replacing the filters.
Filter alert light statusAction
The filter replacement alert PHILIPS-AC1711-Series-1000-Air-Purifier- (28) lights upReplace the NanoProtect filter (FY1700/30)
PHILIPS-AC1711-Series-1000-Air-Purifier- (29)
  1. Switch off the air purifier and unplug from the power socket.

    PHILIPS-AC1711-Series-1000-Air-Purifier- (30)
  2. Pull the back cover and remove it from the appliance.
  3. Pull the filter from the appliance.
  4. Remove all packaging materials of the new filter.
  5. Put the new filter into the appliance.
  6. Reattach the back cover.
  7. Put the plug of the air purifier in the power socket.
  8. Touch the button to switch on the appliance.
  9. Touch and hold the PHILIPS-AC1711-Series-1000-Air-Purifier- (22) and button for 3 seconds to reset the filter lifetime counter.
  10. Wash your hands thoroughly after replacing the filter.
    Note: Do not smell the filter as it has collected pollutants from the air.

    PHILIPS-AC1711-Series-1000-Air-Purifier- (31)

Filter reset
You can replace the filter even before filter replacement alert ( PHILIPS-AC1711-Series-1000-Air-Purifier- (28)) displays on the screen. After replacing a filter, you need to reset the filter lifetime counter manually.

  1. Touch the power PHILIPS-AC1711-Series-1000-Air-Purifier- (9) button for 3 seconds to turn off the appliance and unplug  from power socket.

    PHILIPS-AC1711-Series-1000-Air-Purifier- (32)
  2. Put the power plug in the power socket.
  3. Within 15 seconds after power on, touch and hold PHILIPS-AC1711-Series-1000-Air-Purifier- (22) and PHILIPS-AC1711-Series-1000-Air-Purifier- (13) button for 3 seconds to reset the filter lifetime counter.

Setup Guide

To set up the Philips Air Purifier & Humidifier AC1711, follow these steps:

  1. Unpack the device and all included accessories.
  2. Place the unit on a flat surface away from walls.
  3. Install the HEPA filter according to the instructions provided.
  4. Fill the water tank with distilled or tap water and attach it to the device.
  5. Plug in the device and turn it on.
  6. Use the control panel to select your desired speed setting and adjust other features as needed.

Storage

  1. Turn off the air purifier and unplug from the power socket.
  2. Clean the air purifier, particle sensor and the surface of the filter (see chapter “Cleaning and maintenance”).
  3. Let all parts air dry thoroughly before storing.
  4. Wrap the filter in air tight plastic bags.
  5. Store the air purifier, filter in a cool, dry location.
  6. Always thoroughly wash hands after handling the filter.

Troubleshooting

This chapter summarizes the most common problems you could encounter with the appliance. If you are unable to solve the problem with the information below, contact the Consumer Care Center in your country.

ProblemPossible solution
The appliance does not work properly. The filter replacement alert has been on continuously but you have not replaced the corresponding filter. As a result, the appliance is now locked. In this case, replace the filter and long touch      and     to reset the filter lifetime counter.
The airflow that comes out of the air outlet is significantly weaker than before.The surface of the filter is dirty. Clean the surface of the filter (see the chapter “Cleaning and maintenance”).
The air quality does not improve, even though the appliance has been operating for a long time
  • Check if the packing material is removed from the filter.
  • The filter has not been placed in the appliance. Make sure that the filter (FY1700/30) is properly installed.
  • The particle sensor is wet. The humidity level in your room is high and causes condensation. Make sure that the particle sensor is clean and dry (see the chapter “Cleaning and maintenance”).
  • Room size is large or the outdoor air quality is poor.
  • For optimum purification performance, please close the doors and windows when operating the air purifier.
  • There are indoor pollution resources. For instances, smoking, cooking, incense, perfume or alcohol.
  • Filter reaches the end of life. Replace the filter with a new one
ProblemPossible solution
The color of the air quality light always stays the same. The particle sensor is dirty. Clean the particle sensor (see the chapter “Cleaning and maintenance”).
The appliance produces a strange smell. The first few times you use the appliance, it may produce a plastic smell. This is normal. However, if the appliance produces a burnt smell even if removing filters, contact your Philips dealer or an authorized Philips service center. The filter may produce smell after being used for a while because of the absorption of indoor gases. It’s recommended that you reactivate the filter by putting it in direct sunlight for repeated use. If odor still exists, replace the filter.
The appliance is extra loud.
  • It’s normal if the appliance runs at the Turbo mode.
  • In the Auto mode, if the appliance is too loud, maybe the appliance runs at high speed because air quality becomes worse. You can choose the Sleep mode.
  • If there is abnormal sound, contact the Consumer Care Center in your country.
  • If anything drops into air outlet, it may also cause abnormal loud sound. Immediate turn off appliance, turn appliance upside down, to get foreign objectives out of appliance
The appliance still indicates that I need to replace a filter, but I already did. Perhaps you did not reset the filter lifetime counter. Switch on the appliance. Then touch and hold the and for 3 seconds.
Error code “E1” displays on the screen. The motor has malfunctions. Contact the Consumer Care Center in your country.

Warranty about Air Purifier & Humidifier 

Versuni offers a two-year warranty after purchase on this product. This warranty is not valid if a defect is due to incorrect use or poor maintenance. Our warranty does not affect your rights under law as a consumer. For more information or to invoke the warranty, please visit our website http://www.philips.com/support

Pros & Cons

Pros

  • Dual functionality for both air purification and humidification.
  • Advanced HEPA filter captures almost all airborne particles.
  • AeroSense technology for real-time air quality monitoring.
  • Multiple speed settings and night mode for customizable performance.
  • Sleek and modern design that fits well with any decor.

Cons

  • Higher cost compared to single-function devices.
  • Requires regular maintenance such as cleaning and replacing filters.
  • Water tank needs frequent refills depending on usage.

Customer Reviews

Customers have generally praised the Philips Air Purifier & Humidifier AC1711 for its effectiveness in improving indoor air quality and maintaining optimal humidity levels. Many users appreciate its quiet operation, especially in night mode, and the ease of use. However, some users have noted that the device can be quite expensive and requires regular maintenance.

Common complaints include the need for frequent filter replacements and water tank refills, but overall satisfaction with the product's performance remains high.

Faqs

How often should I replace the HEPA filter in my Philips Air Purifier & Humidifier AC1711?

The HEPA filter in your Air Purifier & Humidifier should be replaced every 6-12 months depending on usage and air quality conditions. Refer to the user manual or manufacturer's guidelines for specific replacement intervals.

Can I use tap water in the Humidifier AC1711?

You can use tap water in the humidifier, but it is recommended to use distilled water to reduce mineral buildup and ensure optimal performance.

Why is my Philips Air making noise?

Noise from your Air Purifier & Humidifier AC1711 could be due to blockages in the air intake or if the filter needs cleaning or replacement. Ensure all parts are clean and free from obstructions.

How do I know when to refill the water tank?

The water tank of your Philips Air Purifier & Humidifier needs to be refilled when it is empty or when indicated by the device's indicators. Regular checks are recommended to ensure continuous operation.

Is the Philips suitable for large rooms?

Humidifier AC1711 is designed for rooms up to a certain size (check specifications). For larger rooms, you may need multiple units or consider a more powerful model.

Does the Philips Air Purifier & Humidifier AC1711 come with a warranty?

AC1711 typically comes with a manufacturer's warranty. Check your purchase documentation or contact Philips customer service for details.

How do I clean the device?

Regular cleaning of your Philips involves wiping down external surfaces with a damp cloth, cleaning the water tank regularly, and following manufacturer guidelines for filter maintenance.

Can I use this device in countries with different power outlets?

Check if your Purifier & Humidifier is compatible with different power outlets. You may need an adapter or converter depending on your location.

What are some signs that my HEPA filter needs replacement?

Signs that your HEPA filter needs replacement include decreased airflow, increased noise levels, or if the device indicates that it is time for a replacement based on usage hours tracked by the device.

Is there an app or remote control available for this AC1711?

Some models of the Philips Air Purifier & Humidifier may come with an app or remote control for remote operation and monitoring. Check your specific model’s features.

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