Introduction

The Cable Matters Bluetooth 4.0 USB Adapter 604002 is a versatile solution for adding Bluetooth connectivity to your desktop or laptop. This compact adapter supports Bluetooth 4.0 technology, allowing you to connect wirelessly with a variety of devices, including keyboards, mice, and smartphones. Priced at $19.99, the 604002 is designed for easy plug-and-play installation on Windows operating systems, ensuring a hassle-free setup experience. Its low energy consumption makes it an efficient choice for enhancing your device's wireless capabilities without draining battery life.

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Supports Windows XP, Vista, 7, 8.1, 10
Windows 8.1 and 10 auto-install Bluetooth drivers
Drivers on DVD for Windows XP, Vista, 7 (download from Cable Matters)
Pair a Bluetooth headset or keyboard to a computer
Dual-mode support for 4.0 Low Energy or Classic Bluetooth
10 meter / 33-foot transmission range

Package Contents

Please check that the following items are contained in the package:

Bluetooth 4.0 USB Adapter
DVD with drivers,
Quick Start Guide PDF,
User Manual PDF

Quick Start Guide

Product Description

The Cable Matters Bluetooth 4.0 Adapter is the perfect choice for replacing a failed Bluetooth card or adding Bluetooth capability to a computer. Enjoy a cable-free connection between your computer and other Bluetooth-enabled devices such as a smartphone, mouse, keyboard, speaker, headset, and more. This dual-mode Bluetooth USB Adapter supports both 4.0 Low Energy and Classic Bluetooth devices.

Product Features

Low-profile Bluetooth adapter can travel with a laptop while plugged into the USB port
Blue LED indicates Bluetooth communication status
USB adapter uses low energy Bluetooth 4.0 so it will not quickly drain the laptop battery or the connected Bluetooth device (Windows 8.1 and 10 only)
Pair up to 7 devices at a time (when supported by the computer host)
Connect to a Bluetooth speaker, headsets, keyboard, mouse, and more
Class 2 Bluetooth with a transmission range of 10 meters (33 feet)
Add Bluetooth to an older computer for an upgrade or replacement

System Requirements

Windows XP SP 2 /3, Vista SP2, 7, 8, 8.1, 10
Administrator account permission in Windows
An Internet connection is required to download the drivers
Disable any existing Bluetooth drivers in Windows
Linux kernels v3.0.34 (2012) and later
Available USB Port: USB Type A 2.0/3.0 (2.0 preferred)
Hard Disk Space Windows: 250 MB RAM: 64MB

Technical Specifications

USB Host Interface USB 2.0 Type A Male
Host OS support: Windows XP/Vista/7/8/8.1/10
Bluetooth Chipset: Broadcom BCM20702
Max Data Transfer Rate: Up to 3 Mbps
Max Transmission range: 10m/33ft
Transmission Frequency : 2.4 GHz
LED Indicator: Blue LED
Supply voltage: 2.5V min 5.5V max
Bluetooth version Class 2 4.0
Compliance C E , FCC
Warranty: Limited One-Year

Note: Specifications are subject to change without notice

Description

Convenience and performance-guided design for the Cable Matters Bluetooth 4.0 USB Adapter 604002. Its modest size makes plug-in into any accessible USB port simple without blocking other ports difficult. Direct power from the USB port powers the adapter, therefore saving the need for an outside power source.

Supporting several Bluetooth profiles—A2DP, HFP, HSP, and more—the gadget guarantees flawless communication across several Bluetooth devices. Its low power consumption design further makes it ecologically friendly and energy-efficient.

Connection and Operating Instructions

Installation Checklist

Uninstall any existing Windows Bluetooth drivers from the Device Manager
Windows Administrator account permissions are required for installation (a corporate computer may not allow the installation)
Drivers and manuals are available on the included DVD and available for download
Identify if the computer has a 32 or 64-bit system. Look in Control Panel > System
Temporarily close any anti-virus or unnecessary programs
Be prepared to reboot the computer after the software is loaded
A USB 2.0 port is recommended to reduce 2.4 GHz radio interference from a USB 3.0 port
Connect a USB 2.0 extension cable to a USB 3.0 port, if needed
Connecting with a USB hub is not recommended

Windows 8.1 and 10 (DRIVERS AUTO-INSTALL)
Windows will automatically download the latest Broadcom drivers Check that the computer is connected to the Internet.

If needed, the drivers are included on the mini-DVD and available for download. Simply plug in the adapter after reviewing the checklist above. Device pairing instructions and troubleshooting information is listed on Page 4 in this manual.

Windows XP, Vista, and 7 (DRIVERS REQUIRED)
Drivers are required for Windows XP, Vista, and 7. The drivers are included on the mini-DVD and available for download. Computers without a CD Drive can download the drivers to a flash drive. Follow the installation steps on the next pages before plugging in the adapter.

Device pairing instructions and troubleshooting information are listed later in this manual.

Linux Operating Systems (DRIVERS NOT PROVIDED)
Many popular Linux OS versions will be compatible with very little configuration. Some Linux versions require significant configuration or additional software in order to function correctly. Please consult the website of your Linux version for more information.

Computer Installation with Windows 8.1 or 10

Connect to the Internet, plug the adapter into a USB port, and check that the blue LED is lit
Wait for the software to finish installing
The BT adapter is ready to pair to a Bluetooth device

Important Notes:

Replacing built-in BT hardware is NOT recommended
Some computer models integrate both Bluetooth and Wi-Fi. Disabling the integrated BT will also disable the Wi-Fi.
Check for all BT drivers in the Device Manager

Bluetooth Device Pairing Instructions

Search for “Bluetooth and other devices settings”
Check that Bluetooth is toggled on
Look for your device in the list or click ‘+ Add Bluetooth or other device’
Consult the instructions for your device for any special pairing information

Bluetooth Audio Settings

Unpair/forget the last pairing to the device, if necessary
Put the audio device into pairing mode (check the device instructions)
Click on Sound settings under Bluetooth and other device settings
Set the Bluetooth audio device as Default and click OK

Windows 8.1/10 Troubleshooting Tips

Connect to the Internet and run Windows Update
Reboot the computer while the BT adapter is plugged in
Check that the blue LED is lit and try a different USB port
Install the drivers on the DVD or download drivers from Cable Matters
Contact mailto:support@cablematters.com with the model numbers of the device and computer host and the OS version of your computer

Computer Installation with Windows Vista or 7

Notes: Install the drivers BEFORE connecting the BT Adapter
If downloading the drivers, identify if your computer has a 32 or 64-bit system

Insert the DVD and Click Autorun.exe, if needed.
(Unzip the file and click Setup if downloading drivers)
Accept the agreement to begin the installation
Plug in the Bluetooth adapter when prompted
Wait while the remaining software is installed
The BT adapter is ready to pair to a BT device

Important Notes:

Windows 7 or earlier does NOT support BT Low Energy 4.0 and may cause the battery of a connected BT device and the computer to drain faster
Vista may require Service Pack 2 in order to recognize the BT drivers

Bluetooth Device Pairing Instructions

Right-click on the Start button > Type Add Bluetooth device in the Search box
Select the device to pair
Some devices require a code for verification

Bluetooth Audio Settings

Unpair/forget the last pairing to the device, if needed
Put the audio device into pairing mode (check the device instructions)
Select Control Panel > Sound
Set the Bluetooth audio device as Default and click OK

Windows Vista/7 Troubleshooting Tips

Reboot the computer while the BT adapter is plugged in
Check that the blue LED is lit and try a different USB port
Re-install the drivers and reboot the computer
Check the documentation of your device for pairing instructions
Contact support@cablematters.com with the model numbers of the device and computer host and the OS version of your computer

Computer Installation with Windows XP

Install the drivers BEFORE connecting the BT Adapter
Note: If downloading the drivers, identify your computer as a 32 or 64-bit system
Insert the DVD and Click Autorun.exe, if needed.
(Unzip the file and click Setup if downloading drivers)
Follow the wizard instructions
Insert the Bluetooth adapter when prompted
Install using recommended settings
Reboot the computer

Initial Bluetooth Configuration
(If Bluetooth has never been installed)

Select the icon options
Choose a computer name that will be visible to Bluetooth devices

Initial Bluetooth Device Pairing Instructions

Right click on the Bluetooth icon in the lower right corner on the taskbar
Select Add a Bluetooth device and click Next
Follow the instructions in the Bluetooth Device Wizard
Select the device to pair
Note: Check that the device is discoverable (ready to pair)
Follow any additional security setup instructions
Check the box to open the BT Device Control Panel
Select the options for your device

Bluetooth Audio Settings
Adjust audio settings if needed at Control Panel > Sound > Audio tab

Pairing a new Bluetooth Device
Right-click on BT icon, select Bluetooth device, select the device from the list

Windows XP Troubleshooting Tips

Reboot the computer while the BT adapter is plugged in
Check that the blue LED is lit and try a different USB port
Re-install the drivers and reboot the computer
Check the documentation of your device for pairing instructions
Contact support@cablematters.com with the model numbers of the device and computer host and the OS version of your computer

Uninstalling Windows Drivers

Windows Vista, 7, 8, 8.1, 10

Plug the BT adapter into the computer BEFORE uninstalling the software
Open Control Panel > Device Manager
Expand the Bluetooth category
Right-click on the Broadcom BCM20702 driver and select Uninstall device
Check Delete the driver software and Uninstall
Remove the BT adapter and reboot the computer

Windows XP

Plug the BT adapter into the computer BEFORE uninstalling the software
Open Control Panel > Performance and Maintenance > System > Hardware tab > Device Manager
Expand the Bluetooth category
Right-click on the Broadcom BCM20702 driver then click on Uninstall > OK

Setup Guide

Configuring the Cable Matters Bluetooth 4.0 USB Adapter 604002 is easy and user-friendly:

On your computer, find an accessible USB port and insert the converter there.
Should you be using Windows 10 or later, the device should install the required drivers on its own. Other running systems might require you to download and install manufacturer-provided drivers.
To pair the adapter with your preferred Bluetooth device once it's installed, visit the Bluetooth settings on your computer.
Finish the pairing procedure according on-screen directions.

Troubleshooting Tips

Limited range or intermittent connection:

Plug the Bluetooth adapter in the front panel of a desktop computer tower
Use a USB 2.0 port, when possible since some USB 3.0 ports create noise at 2.4 GHz
Try using a USB 2.0 extension cable
Test with a different USB port on the computer
Brick, stone walls, drywall, or metal may cause interference or block the signal

The device is not detected or the blue LED is not lit:

Reboot the computer with the adapter plugged in
Test with another computer, if possible
Run Windows update
Uninstall and Re-install the drivers (Section 3.5)
If the blue LED is still not lit, the adapter may be defective
Contact support@cablematters.com to replace a defective adapter

Error message Failed to update Bluetooth Software appears during Broadcom driver installation:

Try pairing a BT device using the existing drivers on the computer
Try removing other Bluetooth drivers from a previous installation (See the notes for your Win OS)
You may need to use the integrated Bluetooth in your computer instead of this adapter

Bluetooth headset has to be reconnected when the computer wakes from sleep:

Open Control Panel > Device Manager
Expand the Bluetooth section
Right-click on Broadcom BCM20702 device and select Properties
Select the Power Management tab
Uncheck Allow the computer to turn off this device to save power

Note: This will cause the device and computer battery to drain faster when not in use

Unable to pair or discover a device:

Some Bluetooth devices are only able to pair to one computer at a time. Unpair the last connection.
Check if the device requires additional software drivers
Consult the documentation of the device for pairing information
Check that the device does not require a proprietary adapter

Headphone or speaker compatibility problems:

Some Bluetooth devices can only pair to a single host at a time. Unpair the last connection.
Headphones from Bose , Beats, or other companies may require proprietary software.

Cable Matters Bluetooth 4.0 Pros & Cons

Pros

Lightweight and compact architecture
Simple to set up using Windows 10's and subsequent plug-and-play capability
Broad compatibility with many running systems
Reasonable price range
Supports several Bluetooth profiles.

Cons

Possibly need drivers for more recent operating systems.
Physical impediments can influence a transmission range.
There isn't any outside antenna to improve signal strength.

Customer Reviews

The Cable Matters Bluetooth 4.0 USB Adapter 604002's dependability and simplicity of use have typically earned compliments from customers. Many consumers have discovered it to be a reasonably priced way to give their PCs Bluetooth capability. Some users, especially in settings with strong degrees of wireless interference, have occasionally complained of connectivity problems, nevertheless.

Common Complaints

A handful of consumers have complained about trouble matching the adapter with some Bluetooth devices.

Warranty

Warranty Information
This product is backed by a limited one-year warranty. The warranty covers parts and labor costs only. Cable Matters does not warrant its products from defects or damages arising from misuse, abuse, or normal wear.

Email us with any questions at support@cablematters.com

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