Introduction of Promnico Automatic Money Counter

Introducing the Promnico Automatic Money Counter, the most efficient and reliable solution for counting large volumes of cash in a matter of seconds. Designed for businesses, banks, and organizations with high cash-handling requirements, this advanced money counter offers exceptional accuracy and speed, making it an essential tool for any cash-intensive environment. With an estimated price range of $300 to $500 and a launching date set for late 2023, the Promnico Automatic Money Counter is poised to revolutionize the way you manage your cash.

Box Contents

Promnico Money Counter
Power Cable
User Manual

Power On/Off: Make sure the unit is plugged into an active outlet securely on both sides. After doing so, to turn on the unit, press the power toggle switch near the power plug port.

Promnico Technical Specifications

Unit Dimensions:	28CM(W)26CM(D)27CM(H) / 11”(W)10.2”(D)10.6”(H)
Unit Package:	N.Weight: 6.5KGS G.Weight: 7.5KGS
Counting Speed:	800/1000/1200/1500notes/min for CNT mode, 800/1000/1200 notes/min for SDC & MDC modes
Size of Countable notes:	Minimum 110×60 mm, Maximum 185×90 mm Thickness 0.08~0.12 mm
Feed system:	Roller Friction System
Hopper Capacity:	400-500 notes
Stacker Capacity:	200 notes
Power Supply:	AC 100~240V ±10%, 50/60 Hz
Current:	Maximum 1.8A (100~240 VAC)
Power Consumption:	<50 Watts
Ambient Temperature:	0℃~35℃ (Operating)
Working Environment:	-10℃~60℃ (Stocking)
Ambient Humidity:	20%~90% (no condensation)
Connection Port:	USB, RS232, LAN

Product Overview of Promnico Automatic Money Counter

Make counting and bundling money easier than ever with the Promnico Mixed Value Bill Counter. This reliable high-speed counting
machine delivers rapid, error-free sorting and valuation results that save you time and effort when it comes to your cash flow.
Choose between multiple modes as you count and bundle banknotes in five of the largest world currencies. Engineered for your monetary security with a Best-In-Class built-in counterfeit detection & alert system.

Control Panel Overview

PRODUCT FEATURES

Mixed Value Counting of Multi Currency
Auto Currency Identification
Auto Mixed Currency Identification
Serial Number Identification
CIS/UV/MG/IR Counterfeit Detection
LCD (TFT) Screen Display
Easy Updates Via USB/SD Card
Optional Printer and PC Connection

Unlike most money counters on the market, our business-ready version determines not just the number but the VALUE of the bills you put through it, eliminating the risk of human error and freeing up your focus for other tasks.

COUNTERFEIT AND FRAUD PROTECTION

Featuring a combination of CIS, ultraviolet, magnetic and infrared technologies that offer the most thorough counterfeit detection and fraud protection on the market.

AUTO CURRENCY IDENTIFICATION

The machine automatically detects the currency of the bills, including detecting and counting mixed currencies in the same feed. Or simply count any one of them. Choose from USD, EUR, GBP, CAD and MEX.

MULTIPLE HIGH-SPEED COUNTING MODES

MDC Mode: Counts mixed denomination bills
SDC Mode: Counts first note read as benchmark, then stops when a different bill has been detected
CNT Mode: Only reads number of bills

Product Tips

Calibrating your machine is upon delivery is very important and ensures that you have the most hassle-free experience when reading bills.

Other important product tips of Promnico

Turn off the machine if you are not using it.
Regularly cleaning of the sensors is not required but may help if they have become dirty from use. Please see the “maintenance” section for more details.
Make sure to select MDC mode if you are dealing with mixed denominations, which is not on by default.
Make sure to select CNT mode if you are only interested in the number of bills or are bundling cash.
SDC will take the first note read as the benchmark, and then stop when a different bill has been detected – use this to help sort your cash or to be sure you aren’t bundling mixed bills.

Product Part Diagram (Front)

Product Part Diagram (Back)

Product Part Diagram (Top)

Operation Modes

MDC Mode (Most Popular): Counts mixed denomination bills. Press REPORT button to check the bill details when finished.
CNT Mode: Only reads number of bills. In this mode, you can switch on ADD or BATCH or ADD+BATCH.
SDC Mode: Counts first note read as benchmark, then stops when a different bill has been detected. Useful for sorting bills.

Maintenance

Please turn off the machine and unplug the power cord when the machine is not in use. To clean the sensors (note-feeding sensor, note-receiving sensor, and counting sensors located in the back-middle cover), please use a dry soft nylon brush. A brand new, soft unused paintbrush from a local craft-store works best to clean the sensors.

Resolving “CHAIN ERROR” Message

Software Update Instructions

There may be times where you are required to update your machine’s software. Follow these instructions to make the update process go as smoothly as possible.

Please download the latest money counter software at https://docs.google.com/forms/d/e/1FAIpQLScBQEBhS0ca6wRKNswAgLfjcJppW_Es-S2hKI1FwWCmuPcjQg/viewform
Save the file to your computer (IMPORTANT! DO NOT RENAME THE FILE!)
Insert a removable flash drive into your computer
Make sure the flash drive is formatted as FAT32(Default) with allocation size of 4096bytes
(You can do this on Windows by right clicking the USB drive in ‘My Computer’, and selecting the ‘Format’ option)
(You can do this on MacOS by opening disk utility, and using the ‘Erase’ button on the USB drive)
Transfer the file to the USB drive (should be named something like PROMNICO-29USD_EUR_GBP_MXN_CAD_xxxxxxxx_202817I.APPU) – Again, do not rename the file!
Connect the USB drive to your money counter through the back USB port
Power on the machine – it will automatically update the software
When it shows ‘update finished’, turn off the machine and remove the USB drive, and you will be good to go!

Resolving “Check Stacker Sensor” Error

To resolve this issue, please follow the ‘Software Update Instructions’ above.

How to Enable/Disable Auto-Start Mode

Your money counter may by default have auto-start mode enabled. Autostart mode simply means that the counter will begin reading bills when it has detected new bills in the hopper. If you’d like to turn off this feature, and only have the machine start when the “START/STOP” button is pressed, simply press and hold the Up arrow on the money counter. To revert back to auto-start mode, repeat these steps.

Changing Counterfeit Detection Level

There are 4 modes of intensity regarding counterfeit detection. Each one is represented by a bar as shown below on the top right of the money counter display:

0 bars = No Detection
1 bar = Low Detection
2 bars = Moderate Detection (default)
3 bars = High Detection

You can change the level of detection by pressing and holding the left and right arrows

Promnico Description

The Promnico Automatic Money Counter is a state-of-the-art device that combines advanced sensors, intelligent software, and an elegant design to deliver unparalleled performance. Key features include:

High-speed counting: Count up to 1,200 bills per minute
Ultra-accurate detection: Detects and counts 1, 5, 10, 20, 50, and 100-dollar bills
Smart counterfeit detection: UV, MG, and IR sensors identify counterfeit bills
Large capacity: Up to 500-bill hopper and 200-bill stacker
Intuitive LCD touchscreen with user-friendly interface
Multiple denomination settings and add/batch modes
Connectivity: USB and RS-232 interfaces for seamless integration with your POS or management system
Compact and durable design: Built to withstand frequent use and transport

Promnico Automatic Money Counter Troubleshooting

Here are some common issues and solutions that may arise when using the Promnico Automatic Money Counter:

Counterfeit bills being rejected: Ensure that the UV, MG, and IR sensors are clean and functioning properly. Check for any misalignment of the bills or potential jams in the machine. Contact Promnico's customer support if the issue persists.
Machine is jamming: Ensure that bills are not wrinkled or damaged. Clean the rollers and sensors regularly to prevent dust buildup. If the jamming persists, contact Promnico's customer support for assistance.
Machine is counting inaccurately: Perform regular calibrations and cleaning of the sensors. Make sure that the denomination settings are correctly configured. If the problem continues, consult the user manual or contact Promnico's customer support.
LCD touchscreen is unresponsive: Inspect the screen for any dirt, dust, or moisture. Power off and on the machine and try again. If the screen remains unresponsive, contact Promnico's customer support for further assistance.

Pros & Cons

Pros

High-speed counting for increased efficiency and productivity
Ultra-accurate detection and counterfeit bill detection
Large capacity hopper and stacker
User-friendly interface and connectivity options
Compact and durable design

Cons

Relatively higher upfront cost compared to manual counters
Requires regular cleaning and maintenance for optimal performance
Not suitable for extremely large volumes of cash (e.g., casino environments)

Customer Reviews & Most Common Complaints

"The Promnico Automatic Money Counter has saved me so much time and effort. It's incredibly accurate and easy to use. I highly recommend it for any small business!" - Sally, Retail Store Owner

"I wish the machine had a lower price point, but the speed and accuracy make it worth the investment." - John, Restaurant Owner

The most common complaints include high upfront cost and required cleaning and maintenance. However, users generally agree that the benefits of the Promnico Automatic Money Counter outweigh these drawbacks.

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