Ultenic Robot VC & Mop D5s PRO

Introducing the Ultenic Robot VC & Mop D5s PRO, the ultimate solution for a cleaner and more convenient home. This smart robot vacuum and mop combo offers powerful suction, advanced navigation, and convenient app control. With an estimated price of $399 and a launching date set for August 2023, it's time to elevate your home cleaning game.

Detailed Specifications

The Ultenic Robot VC & Mop D5s PRO boasts impressive features including a 2600Pa strong suction power, a 5200mAh battery providing up to 150 minutes of runtime, and a LIDAR navigation system ensuring efficient and thorough cleaning. It is also equipped with a 400ml dustbin and a 200ml smart electronic water tank. The robot has a height of 3.3 inches, allowing it to easily navigate under furniture and reach tight spaces.

About Your Robot

Robot

Accessories

Charging dock

Remote Control

Tips: Install 2 AAA batteries before using the remote control for the first time. Make sure the positive and negative ends are facing the correct polarity direction as marked in the battery compartment. When using the remote control, please aim at the robot, and the effective distance is 0-5m.

LED Indicator

LED light	Status
Solid bluelight	Working normally/pause/standby is powering on/conﬁguring network/
Blue light ﬂashs	upgrading ﬁrmware
Yellow lightﬂashs	low battery/recharging
Green lightﬂashs	charging
Solid greenlight	Fully charged
Red lightﬂashs quickly	Abnormal/Error
Light oﬀ	Oﬀ/sleep

Description

The Ultenic Robot VC & Mop D5s PRO combines the functionality of a vacuum and a mop, making it a versatile cleaning companion for your home. Its strong suction power effectively tackles dust, debris, and pet hair on various surfaces, while the mopping feature leaves your hard floors spotless and streak-free. The LIDAR navigation system ensures efficient cleaning path planning and obstacle avoidance, while the app control offers scheduling, customization, and real-time monitoring. Experience a deeper clean and take advantage of the Ultenic Robot VC & Mop D5s PRO's user-friendly design and intelligent features.

Using Your Robot

Quick Start

Plug in the charging dock, and put the cable into the trunking at the bottom of the charging dock.

Note: If you don't put the cable into the trunking, it may get stuck in the robot while charging or cleaning.

Charging Dock Position

Place the charging dock on a hard, level surface and against a wall.
Place the charging dock against the wall and make sure the place is an open & uncluttered area leaving at least:
- 2 meters (6.5 feet) in front of the charging dock.
- 1 meter (2.3 feet) on both sides of the charging dock.
Connect the round connector of the adapter into the power socket on the charging dock and the other end into a wall outlet.

Install Side Brushes

Attach side brushes to the bottom of robot by pressing a brush into each slot.

Note: Please make sure the indicator light is on when the charging dock is plugged in; otherwise, the robot cannot be charged.

Turn on the main power switch on the bottom of the robot.

Activate the Robot

Place the robot on the charging dock, making sure the metal charging contacts on the charging dock match up with those underneath the robot. If successful, you will hear a series of tones.

Start Cleaning Cycle

Press the “” power button once to wake up the robot.
Press the “” power button again or press the “AUTO” button on the remote control to start a cleaning cycle.

Pause

To pause the robot during a cleaning cycle, press the “” button or press the “ ►II ” button on the remote control.
To start the robot, press the “” button or press the “ ►II ” button on the remote control.

Power OFF

To end the cleaning cycle and put the robot in standby mode, press and hold the “” button until the robot indicators turn off.

How Robot Cleans Your Home

Auto Cleaning

Press the “” button on the robot or press the “AUTO” button on the remote control to start auto cleaning.
If the battery is low while the cleaning is not finished, the robot will return to the charging dock for charging.

Warm Tips: During the recharging process, there may be a phenomenon that the charging dock cannot be found. At this time, the robot will flash a red light and "BEEP" four times. Please manually put the robot onto the charging dock to charge.

Spot Cleaning

When you select spot cleaning, the robot intensely cleans a localized area by spiraling outward about 3 feet (1 meter) in diameter and then spiraling inward to where it started. During spot cleaning, the robot boosts vacuum power to ensure the best cleaning performance for what you need. To use spot cleaning, place the robot on top of the localized debris and press “” (Spot) on the remote control.

Power levels

When the robot vacuum cleaner is in sweeping mode, press this button to adjust the suction power;
When the robot vacuum cleaner is in sweeping and mopping simultaneous mode, press this button to adjust the suction power;
When the robot vacuum cleaner is in mopping mode, press this button to adjust the speed of the water output.

Edge Cleaning

After the robot finishes cleaning the open areas of your floor, it enables edge cleaning mode to ensure that it has cleaned along walls and around furniture legs. If you prefer a quicker edge cleaning, press the “” button on the remote control.

Single Room Cleaning

Press the “” button on the remote control to start random cleaning.

Warm Tips: In this mode, the robot will keep cleaning for about 30 minutes and then stop. Please close the door to ensure the robot will not go out of the room.

Floor Mopping Cleaning

The Robot is equipped with a water tank so that it can clean your home in the mopping mode:

Attach the cloth and fill the water tank with water.
Remove the dust bin.
Put the water tank back and start the robot.

Note: If you are using the dry-sweeping mode, skip the step of filling water.

Setup Guide

To start using the Ultenic Robot VC & Mop D5s PRO, follow these steps:

Charge the robot fully before the initial use.
Install the Ultenic app and create an account.
Connect the robot to your Wi-Fi network using the app.
Place the robot on the charging dock when not in use.
Add cleaning solution to the water tank for mopping.

Cleaning Schedule

The robot has cleaning schedule settings which allow you to customize when the robot cleans your home.

Set the Remote Control's Clock

Press the “” button on remote control, and then the hour section begins to flash in the clock display setting window.
Press the “” or “ ” button to select the minute or hour section. Press “” or “ ” button to select the desired figures.
And then press the “” button, the robot will "BEEP" when the clock setting is completed.

Set the Cleaning Schedule

Press the “” button on the remote control, and then the hour section begins to flash in the cleaning schedule display setting window.

Press the “” or “” button to select the minute or hour section.
Press “” or “” button to select the desired figures.
Then press the “” button, the robot will "BEEP" when the cleaning schedule setting is completed.

Cancel the Cleaning Schedule

Press and hold the “” button for approximately 4 seconds on the remote control, and the robot will "BEEP" when the cleaning schedule process is canceled.

Regular Robot Care

Please perform the following care procedures to keep the robot running at its peak performance. If you notice the robot picking up less debris from your floor, then empty the bin, clean the filter, and rolling brush.

Recommended cleaning/replacement frequency:

Robot part	Cleaning	Replacement frequency
Dust bin	After eachuse	⸺
Filters	Once everyweek	Every 2 months
Rolling brush	Once everyweek	Every 6-12 months
Side brushes	Once everymonth	E(ovrewryh3e-n6 vmisoibnltyhws orn)
Brush guard	Once everymonth	Esivliecroyn3e-6rumbobnerthsstr(ioprownhtehne tbhreush guard is visibly worn)
Sensors	Once everymonth	⸺
Charging pins	Once everymonth	⸺
Swivel wheel	Once everymonth	⸺

Empty the Robot's Bin

Press the bin release button to remove the bin.
Open the bin's door to empty it.

Clean the Robot's Filter

Remove the filter by grasping the white tab.
Shake off debris by tapping the filter against your trash container.

Clean the Robot's Rolling Brush, Side Brush, Swivel Wheel, and Sensors

Take out the rolling brush, clean the vacuuming aisle with a cloth.
Clean the rolling brush. Cut off the hair wound in the rolling brush with the knife of provided cleaning tools.
Remove the side brush, use a cloth to remove the dust from the brush.
Pull out the swivel wheel, then clean it with the cleaning tools provided.
Dust off the cliff sensors to maintain the best performance.

Important Safety Instructions

To reduce the risk of injury or damage, keep these safety precautions in mind when setting up, using and maintaining your robot vacuum cleaner:

Read all safety and operating instructions before operating your robot.
Retain the safety and operating instructions for future reference.
Pay attention to all warnings on your robot, battery, charging dock and in the user manual.
Follow all operating instructions.
The external cable or cord of the power supply unit cannot be replaced; if the cord or plug is damaged, the power supply unit shall be disposed of.
This product is designed to be plugged into a standard outlet only. Product may not be used with any type of power converter. Use of power converters will immediately void the warranty.
CAUTION: Only charge one of the following robot batteries: maximum 14.4V, max 2600mAh Ni-MH or maximum 2600mAh Li-ion battery. Other types of batteries may burst and cause injuries. Please contact Customer Care for the correct replacement of your battery.
Please charge and remove the battery from your robot and accessories before long-term storage or transportation.
The battery must be removed from this device before this device is disposed of. To remove the battery from this device, first remove the screws on the bottom, then remove the main PCB and unscrew the battery cover by using a screwdriver. Remove the battery by disconnecting the quick connector.
WARNING: Chemical Exposure: If the battery pack is leaking, do not allow the liquid to come in contact with skin or eyes. If contact has been made, wash the affected area with copious amounts of water and seek medical advice. Place the battery (the used battery pack included when the robot will be disposed) in a sealed plastic bag and dispose of safely according to local environmental regulations.
WARNING: Fire or Explosion Hazard: Do not crush or dismantle battery packs. Do not heat or place the battery pack near any heat source or direct sunlight. Do not incinerate or short-circuit the battery pack. Do not subject batteries to mechanical shock.
Contact your local waste management authority for battery recycling and disposal regulations in your area.
Your robot is not a toy. Do not sit or stand on the robot. Children and pets should be supervised when your robot is operating.
The robot is for indoor use only.
Do not use non-rechargeable batteries. Use the rechargeable battery provided with the product only. For replacement, purchase identical robot batteries or contact robot Customer Care for alternative battery options.
Store and operate the robot in a room with moderate temperatures only.
Do not spray or pour liquids on your robot.
Do not use any other power supply cord. For replacement cords, please contact Customer Care to ensure proper selection of country-specific power supply cord.
Do not use the robot to pick up sharp objects, glass, or anything that is burning or smoking.
Do not immerse the battery pack in any liquid.
Do not use the robot to pick up spills of water, bleach, paint, or other chemicals, or anything wet.
Picking up objects like clothing, loose papers, pull cords for blinds or curtains, power cords, and any fragile objects before using the robot. If the robot passes over a power cord and drags it, objects on table or shelves are likely to fall off.
If the room to be cleaned contains a balcony, a physical barrier should be used to prevent access to the balcony and ensure safe operation.
Do not place anything on top of your robot.
Be aware that the robot moves on its own. Take care when walking in the area that the robot is operating in to avoid stepping on it.
Do not operate the robot in areas with exposed electrical outlets on the floor.
Do not use this device on an unfinished, unsealed, waxed or rough floor. It may cause damage to the floor and this device. Use only on hard floor surfaces or low pile carpets.
This device has been designed to be used on floors without scratching them. We still recommend that you test this device on a small area of the room to be cleaned to ensure no scratches are made before cleaning the whole room.

Battery and Charging Information

Lithium-ion Battery

Battery Storage

Important: Lithium-ion batteries and products that contain Lithium-ion are subject to stringent transportation regulations. If you need to ship this product (with the battery included) for service, travel, or any other reason, you MUST comply with the following shipping instructions:

Remove the Lithium-ion battery from the product.
Place a piece of tape over the battery's metal charging contacts.
Reinstall the battery (with the tape on it) in the product and secure the battery door.
Package the product in its original packaging or in your own packaging that prevents any movement during transportation.
Ship via ground transportation only (no air shipping).

Battery Storage

If storing the robot off the charging dock, remove the battery first. Then store the robot and the battery in a cool, dry place.

Disposal Information

The symbol on the product or its packaging indicates: Do not dispose of electrical appliances as unsorted municipal waste; use separate collection facilities. Contact your local authority for information regarding the collection systems available. If electrical appliances are disposed of in landfills or dumps, hazardous substances can leak into the groundwater and get into the food chain, damaging your health and well-being. Please contact your local or regional waste authority for more information on collection, reuse, and recycling programs.

Troubleshooting

The robot will inform you of an error with a two-tone distress sound. The indicator will also blink or turn red. Refer to the chart below to resolve the robot's problem. If the problem is not resolved, please contact our COST FREE customer service team for further assistance.

Warm Tips: Some errors can be resolved by rebooting the robot. To reboot the robot, press the power button on the bottom of the robot, you will hear an audible tone signifying a successful reboot.

Robot blinks and says	Likely cause	What to do
BEEP once	Gyroscope error.	Keep the robot at a stable place to restart and do not move the machine.
BEEP twice	Bumper is stuck.	Check whether the bumper is flexible.
BEEP triple	Robot's cliff sensors are dirty, it is hanging over a drop, or it is stuck on a dark surface.	If the robot is hanging over a drop, or on a dark surface, please start in a new location. Otherwise, wipe its cliff sensors with a dry cloth.
BEEP quartic	Low power or charging error.	The voltage of the robot is too low and needs manually charging.

FAQS

Problems	Solutions
The Robot cannot be activated.	- Make sure the main power switch is in the ON position.
	- Make sure the battery is fully charged.
	- Replace the batteries (2 x AAA) in the remote control.
	- Make sure the remote control is within 0-5m.
	- If you still have trouble, turn off the main power switch and then turn it back on.
The remote control does not work.	- Replace the batteries in the remote control.
	- Make sure the robot is turned on and fully charged.
The Robot stops working suddenly.	- Check if the robot is trapped or stuck on an obstacle.
	- Check if the battery level is too low.
	- If you still have trouble, turn off the main power switch, wait for 2 seconds, and then turn it back on.
You can’t set up a cleaning schedule.	- Make sure the main power switch on the bottom of the robot is turned on.
	- Make sure the time, time of day (AM/PM), and the scheduled time have been set correctly.
	- Check if the robot’s power is too low to start cleaning.
Suction power is weak.	- Check if any obstructions are blocking the suction inlet.
	- Empty the dust bin.
	- Clean the filters with a vacuum cleaner or a cleaning brush.
	- Check if the filters are wet due to water or other liquid on the floor. Air-dry the filters completely before use.
The Robot can’t be charged.	- Check if the indicator on the charging dock lights up. If not, contact the service center to repair or replace the charging dock.
	- Check if you can hear a beep when the robot has returned to the charging dock. If not, contact the service center to replace the charging dock.
The Robot can’t return to the charging dock.	- Remove objects within 3 ft/1 m to the left and right side and within 6 ft/2 m of the front of the charging dock.
	- Please place the charging dock against the wall.
	- When the robot is in the vicinity of the charging dock, it will return more quickly. However, if the charging dock is located in a narrow area, it may take time to return.
	- Please manually put the robot onto the charging dock to charge. Clean the charging contact pins.
The rolling brush doesn’t rotate.	- Clean the rolling brush.
	- Check if the rolling brush and brush guard have been installed properly.
The robot movements or travel path are abnormal.	- Clean the sensors carefully with a dry cloth.
	- Restart the robot by turning the power switch off and on.

Ultenic Robot VC & Mop D5s PRO

Detailed Specifications

About Your Robot

Robot

Accessories

Charging dock

Remote Control

LED Indicator

Description

Using Your Robot

Quick Start

Charging Dock Position

Install Side Brushes

Activate the Robot

Start Cleaning Cycle

Pause

Power OFF

How Robot Cleans Your Home

Auto Cleaning

Spot Cleaning

Power levels

Edge Cleaning

Single Room Cleaning

Floor Mopping Cleaning

Setup Guide

Cleaning Schedule

Set the Remote Control's Clock

Set the Cleaning Schedule

Cancel the Cleaning Schedule

Regular Robot Care

Empty the Robot's Bin

Clean the Robot's Filter

Clean the Robot's Rolling Brush, Side Brush, Swivel Wheel, and Sensors

Important Safety Instructions

Battery and Charging Information

Troubleshooting

FAQS

Pros & Cons

Pros

Cons

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