Victure Video Doorbell VD300 Instruction Manual

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Victure Video Doorbell VD300

Introducing the Victure Video Doorbell VD300 is a smart home security device that enhances your front door security with its high-definition camera, two-way audio, and motion detection features. It offers clear video footage, night vision, and easy installation, allowing you to monitor and communicate with visitors remotely through a dedicated app. Designed for reliability and convenience, the VD300 ensures you never miss a visitor.

Package Content

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  1. VD300 Doorbell
  2. Mounting Bracket
  3. Hardwired Installation Kit
  4. USB Cable
  5. Batteries
  6. Double-sided Tape
  7. Reset Pin & Security Screw
  8. Screws
  9. Screwdriver
  10. User Manual

Details for Hardwired Installation Kit

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  • Chime Kit
  • Wire Extensions
  • Double-sided Tape
  • Wire Nut
  • 2 Metal Parts and 2 Screws

Detailed Specifications

The Victure Video Doorbell VD300 boasts the following key features:

  • 1080p HD video
  • Motion detection with adjustable sensitivity
  • Two-way audio
  • Night vision up to 16 feet
  • IP65 weather resistance
  • WiFi connectivity (2.4GHz and 5GHz)
  • Mobile app control
  • Rechargeable battery (micro USB charging)

Meet the Doorbell

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  1. Camera
  2. PIR Motion Sensor
  3. Speakers
  4. Status Indicator
  5. Doorbell Button
  6. Microphone
  7. Charging Indicator
  8. Micro USB Port
  9. Reset Hole
  10. Hard-wired Power Port
  11. SD Card Slot
  12. Battery Compartment

Preparation

Insert the SD card

  1. Take out the mounting bracket by pushing from the back of the doorbell.

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  2. Unscrew the battery compartment lid with the supplied screwdriver.
  3. Insert the Micro SD card into the SD card slot.

Tip: Doorbell supports class 10 micro SD cards from 8G to 128G. Please format the SD card with ‘FAT32’ format before use. Insert the SD card without powering the camera.

Description

In addition to being simple to set up and operate, the Victure Video Doorbell VD300 is a home security system that is both fashionable and sophisticated. On the other hand, the motion detection feature will notify you of any activity that occurs at your doorstep, while the 1080p HD video will provide footage that is both clear and detailed. While the night vision feature ensures that you can see who is at your door even when there is little to no light, the two-way audio feature enables you to converse with guests that come to your building. The doorbell is equipped with an IP65 weather resistance rating, which guarantees that it can endure all weather conditions. Additionally, it is equipped with WiFi connectivity and mobile app control, which make it simple to access and operate from any location.

Insert the battery

  1. Place the new battery in the battery compartment with correct polarity, and tighten the lid of the battery compartment securely with screws.

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Tip: Please make sure the lid of the battery compartment is tightened with screws to prevent any water leakage issues.

Charge your Victure doorbell

  1. Charge the doorbell before installation using the provided USB cable.
  2. The small charging indicator next to the USB port will glow blue once fully charged.

If you can’t wait to play with your doorbell, go ahead and set it up. But, we recommend fully charging it for about 8-10 hours before installation. 

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Tip: The battery life of a doorbell system is affected by the amount of activation (such as traffic or population density of the neighborhood).

In-app Setup

Download the App 

The CloudEdge app will walk you through setting up and managing your Victure Video Doorbell. Please search ‘CloudEdge’ in the Apple Store or Google Play. You can also download the app by scanning the QR code.

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Grab Your Wi-Fi Password for 2.4GHz Network, It’s required for the in-app setup. Write it down below so it’s handy when you need it.

Set up your VD300 near your router

Tip

  • Doorbell currently supports 2.4 GHz Wi-Fi network only (5G is not supported).
  • Wi-Fi password should not include special characters such as @%.
  • Please move your Wi-Fi router closer to your door or invest in a Wi-Fi extender for stronger Wi-Fi signal and better video quality.
  1. Register or Log in with Existing 
    Account In the CloudEdge app, please register a new account with your email address or log in with an existing account.
    Tip: You will need the verification code for your email address during the account registration process. If you cannot find the code in your email inbox, please check your spam folder or another tab of your email. You could also try to use a new email.
  2. Add doorbell 
    Please tap the ‘+’ icon to add the device.

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  3. Reset the doorbell and tear off the protective film
    When switching or connecting to a new network for the doorbell, please perform a hard reset on your doorbell by inserting the reset pin into the Reset Hole of the doorbell and hold for 5 seconds to reset the doorbell and pair with the cell phone. You will hear a sound, and the status indicator turns to flash red when the reset is done. Tear off the protective film from the doorbell’s shell and follow the in-app instruction to pair the doorbell with the app.

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  4. Doorbell status indicator guide       

    ActionLight Ring
    Pairing modeSlow blinking red
    Connecting to Wi-FiFast blinking red
    Doorbell Error or Network ErrorSolid red
    Doorbell Wi-Fi connected and functioning properlySolid Blue

Tip

  1. Please adjust the angle and the distance between the doorbell and the cell phone slowly to make sure the doorbell is paired successfully.
  2. If you could not pair the doorbell with your app, please check whether your network is 2.4GHz and make sure the network signal is strong.

Try it out! After setup, push the button on the front of your Victure Doorbell to see video from the camera in the CloudEdge app.

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Tip

  1. The camera should be connected with your phone via Wi-Fi for the first time. After that, you could see the video in the app with the cellular data.
  2. If video quality is not as good outdoors as it was indoors, you may need to move your router closer to your door or invest in a Wi-Fi extender. Email our warranty team to learn more about it.

Hardwired Installation

How it works 

Perform the in-app setup for your Victure's video doorbell. For more details, please check the user manual or follow the in-app instruction for your Victure's video doorbell about pairing the doorbell with the app.

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Note: Please choose ‘No’ in the app for the mechanical doorbell option if you do NOT connect the doorbell with the mechanical doorbell system. The wrong selection in the app for the mechanical doorbell may cause damage to the doorbell.

Wiring the Chime Kit

  1. Turn off the circuit breaker for your internal doorbell. Wiring your doorbell to an internal doorbell is optional. If you do so, make sure your existing doorbell wires are working, then shut off power at the breaker before connecting your existing doorbell wires to the small wire terminals inside the mounting bracket. Ring your doorbell again to confirm it is now off.

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  2. Remove the cover from your internal doorbell. 

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  3. Loosen the internal doorbell's front terminal (usually labeled as "FRONT", "F", "1", or "C1") and transformer (usually labeled as "TRANS", "T", "AC", or "0") terminal screws on your internal doorbell. Connect one wire from the Chime Kit to the "Front" terminal, and the other wire to the "Transformer" terminal, leaving the existing doorbell wires in place. Then, re-tighten the screws. It doesn't matter which Chime Kit wire goes to each terminal.
    TIP: Wire of the chime kit can connect to either "Trans" or "Front" terminal as the electric current is alternating current.

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  4. Position the Chime Kit within your internal doorbell, away from any moving parts. Use the double-sided tape to fix the Chime Kit in place, if desired.

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  5. Replace the cover on your internal doorbell.

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Mark the install location 

If you already have a junction box at the place where you're installing your Victure's video doorbell, skip the next couple of steps and screw it directly into that junction box. If you don't have a junction box, trace the outline of the supplied template, then cut a rectangular hole in your wall to make room for the mounting bracket.

Note: Please turn OFF the circuit breaker for your internal doorbell!

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Tips: If you are installing your Victure doorbell in a house with siding or in a house where the door is atop a set of stairs, please purchase the additional wedge mount to angle your doorbell down.

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Install the mounting bracket 

Accessories shown in these steps will be included in the doorbell package, if not labeled.

  1. Take out the mounting bracket by pushing the doorbell from its back.

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  2. Mark the place to install the screws.

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  3. Insert anchors (optional)

    Tip: If you're installing on a hard surface such as stucco, brick, or concrete, mark the drill holes. Use the bit to drill holes in your wall and insert the anchors. If you're installing on wood, skip this step and throw the anchors in that drawer of stuff you never use.

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  4. Connect the metal parts and the wires with the mounting bracket. Connect the wires coming out of your wall to the screws on the back of your Victure doorbell. Either wire can connect to either screw. The order doesn't matter.

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  5. Attach the Wire Extensions (optional). If you have trouble connecting the wires coming out of your wall to the back of your doorbell, please use the wire extensions and wire nuts (both included in this hardwired accessory kit) for it.

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  6. Feed all the wires (and the wire nuts, if you used them) into your wall and secure your mounting bracket on the wall using two screws. Please drive the screws into the anchors or directly into the wall until they're flush with the mounting bracket and the bracket is flat against the wall.

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  7. Attach the doorbell and secure with the security screw.

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Tip: If you would like to take out the doorbell, please make sure to unscrew the security screw and take out the doorbell from the lower part of the doorbell.

Using your Doorbell

In the CloudEdge app, tap your Victure doorbell to view its settings. Here you could configure your doorbell to meet your needs.

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  • Intercom speak to visitors and hear what they have to say.
  • Body Detection enable to actively detect movement with the PIR sensor.
  • Screenshot/Record Take a live Screenshot or Video when you would like to catch the moment.
  • History replay the recordings and check the alarms with timeline playback.
  • Automatic Power-Saving Mode when the doorbell does not detect anything for a long time. You could re-activate and control the doorbell remotely with your CloudEdge app.

Switch these functions on or off on this screen.

Answering your doorbell

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Setup Guide

Setting up the Victure Video Doorbell VD300 is a simple process:

  1. Charge the doorbell using the included micro USB cable
  2. Download and install the Victure app on your mobile device
  3. Follow the in-app instructions to connect the doorbell to your WiFi network
  4. Install the doorbell using the included mounting plate and screws
  5. Test the doorbell to ensure it's working properly

Settings

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  • Device Share let family or friends answer live events and view recordings by adding the user account as a friend and selecting the user to share. (The shared user needs to approve your friend’s request in the message section before you could share the device.)
  • Host Leaves Message quick prerecorded response if you are busy and refuse to answer the call.
  • Cloud Storage Service an extra subscription fee will be charged if you would like to store the recordings in the cloud.
  • SD Card -- format the SD card before use. This doorbell features the loop recording technique for the SD card.
  • Alarm Setting adjust the sensitivity of the motion sensor for the detection range.
  • Speaker Volume adjust the volume of the visitor’s sound. For higher visitor sound volume, you could mute the microphone function.
  • Night Vision view the crisp images no matter day or night. An external light source is recommended for better night vision quality.
  • Wireless Chime pair with our optional chime. Contact our warranty team for a discount on this accessory.

Troubleshooting

I’ve installed my doorbell, but it won’t turn on?

Please ensure that the doorbell has enough power. If you power the doorbell with wires, please make sure to connect power kit properly, and the connected power is 12V-24V AC. If all the things have been checked, but you’ re still not getting enough power, you may need to bypass your internal doorbell.

I cannot connect the doorbell to my Wi-Fi network?

  1. Doorbell currently supports 2.4 GHz Wi-Fi network only ( 5G is not supported). Make sure the Wi-Fi network is not an unencrypted (open) network.
  2. Wi-Fi password does not include special characters such as @% and *.
  3. Move your Wi-Fi router closer to the door or invest in a Wi-Fi extender for a stronger Wi-Fi signal.
  4. Test your Wi-Fi network with other devices such as your phone or smart TV to make sure it is operating properly.
  5. Reset the doorbell before pairing with the app. Make sure the doorbell is in pairing mode. Follow the on-screen pairing instructions carefully and don't skip any steps.
  6. Check whether your Wi-Fi router is using MAC filtering. If you cannot disable MAC filtering, you will need to add the doorbell’s MAC address to the router’ s white-list of allowed devices. You can find the doorbell's MAC address printed on a label at the back of the device.

Pros & Cons

Pros

  • 1080p HD video
  • Motion detection with adjustable sensitivity
  • Two-way audio
  • Night vision up to 16 feet
  • IP65 weather resistance
  • WiFi connectivity (2.4GHz and 5GHz)
  • Mobile app control
  • Rechargeable battery

Cons

  • Battery life could be longer
  • No local storage option

Customer Reviews

Customers love the Victure Video Doorbell VD300 for its easy setup, clear video quality, and reliable performance. The motion detection feature is a favorite, with many customers praising its accuracy and adjustable sensitivity. The two-way audio is also highly rated, with customers appreciating the ability to communicate with visitors from anywhere. However, some customers have noted that the battery life could be longer, and there is no local storage option.

Faqs

What does the Victure Video Doorbell VD300 do?

The Victure Video Doorbell VD300 is a smart video doorbell that can sense motion, speak two-way, record in high definition, and see in the dark to make your home safer.

How do I set up the buzzer Victure VD300?

The doorbell needs to be mounted using the gear that comes with it, connected to your home Wi-Fi network, and set up using the Victure app.

Can I communicate with visitors through the Victure Video Doorbell VD300?

The Victure Video Doorbell VD300 can be powered by a battery that can be charged or by connecting it to the wires of an existing doorbell for constant power.

How do I get the Victure Video Doorbell VD300 to connect to my Wi-Fi?

Get the Victure app, make an account or log in, and then follow the steps in the app to connect the doorbell to your Wi-Fi network.

Can you see in the dark with the Victure VD300?

The Victure Video Doorbell VD300 has infrared LEDs that make video recording clear even when there isn't much light.

Can I use the Victure VD300 to talk to people who come to my house?

The Victure Video Doorbell VD300 supports both 2.4GHz and 5GHz WiFi frequencies.

Can you tell me what the camera on the Victure VD300 can see?

Victure Video Doorbell VD300 has a quality of 1080p, which means it can record high-definition video.

How does the function that looks for motion work Victure Video Doorbell VD300?

The Victure VD300 has advanced motion recognition that lets you know when it sees movement. In the Victure app, you can change how sensitive it is to motion and set exercise zones.

Does the Victure Video Doorbell VD300 need a membership to store files in the cloud?

For cloud storage and access to more advanced tools, you need to pay for a subscription. But simple features like live view and two-way audio can be used without a subscription.

How big is the Victure Video Doorbell VD300 field of view?

The Victure VD300 has a wide field of view, usually around 160 degrees, so it can see everything from your front door.

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