Installation: Waterpik HairWand Shower System Instruction Manual

Content

Overview

The HairWand Shower System combines a detachable HairWand hand shower with a fixed-mount shower head. Its separate controls let you direct water to the HairWand, the fixed shower head, or both at the same time. The system is designed for thorough hair rinsing, scalp stimulation, facial care, and comfortable full-body showering.

The HairWand Shower System is especially useful for people who want targeted water flow while shampooing, rinsing hair, relaxing tense muscles, or cleaning hard-to-reach areas.

Specifications

Product: HairWand Shower System
Model identification: The model number is printed near the barcode on the product packaging or manual.
Shower configuration: Detachable HairWand hand shower and fixed-mount shower head
Water routing: Three-way diverter for HairWand only, fixed shower head only, or both together
HairWand modes: PowerComb, Pulse Comb, SoftComb, and Gentle Rinse
Included control parts: Three-way diverter, filter screen, hose connector, washers, pivot ball, pivot ball nut, hose, bracket, and fixed-mount shower head
Recommended water-heater setting: 120°F (48.9°C) or below
Cleaning solution: White vinegar for mineral deposits
Warranty: Limited lifetime coverage for the original purchaser, subject to the stated conditions

Detailed Description

The HairWand is a handheld shower head with a mode selector at the base of its handle. Rotate the selector to choose the spray that best suits the task. PowerComb directs a concentrated water-comb stream toward the hair roots for a thorough rinse. Pulse Comb uses a dual pulsating stream to massage the scalp and refresh the body.

SoftComb produces a broad, enveloping stream intended for relaxation, while Gentle Rinse provides a mild spray for the face and body. These modes make the HairWand Shower System adaptable for everyday bathing, shampoo removal, and targeted rinsing.

The fixed-mount shower head has its own spray selector on the outer trim ring. Move the lever left or right to change its spray pattern. The three-way diverter controls which shower head receives water. The Easy Reach bracket holds the HairWand when it is not being used, and the bracket can pivot to change the wand’s spray angle.

Safety

Set the household water heater to 120°F (48.9°C) or lower to reduce scalding risk and conserve energy.
Test the bath or shower water with your hand before entering.
For Ecoflow or high-efficiency shower heads, a pressure-balancing tub and shower valve with correctly adjusted rotational limit stops is recommended. A qualified plumber should perform this work.
Use the shower system externally only.
Some tap water or untreated well water may contain the potentially fatal amoeba Naegleria fowleri. Avoid allowing untreated water to enter the nose.
Stop using the product immediately if it malfunctions or becomes damaged.

Setup and Installation

Before Installation

Prepare a soft cloth and an adjustable wrench. These tools are not included.
Remove the existing shower head and all old pipe tape.
Inspect inside the shower pipe for a washer left from the previous shower head. Use a thin tool, such as a pencil or screwdriver, rather than your fingers.

Installation Steps

Remove the old shower head and clean the exposed pipe threads.
Thread the three-way diverter nut clockwise onto the shower pipe. Position the Easy Reach bracket holder on the right side of the diverter.
Use an adjustable wrench to tighten the diverter securely. If pliers are used, protect the nut with a cloth.
Attach the fixed-mount shower head by threading its pivot ball onto the diverter. Tighten it carefully without over-tightening.
Connect one end of the hose to the threaded outlet at the bottom of the diverter. Confirm that the black washer is inside the hose connection before tightening.
Connect the other hose end to the HairWand and tighten the connection by hand.
Place the HairWand in the Easy Reach bracket.
Point both shower heads away from your body, turn the water on fully, and inspect every connection for leaks.
Hand-tighten or carefully retighten any leaking connection as needed.

Vacuum Breaker and Backflow Prevention

Some plumbing codes require a vacuum breaker when a handheld shower is installed. If the hose includes a vacuum breaker, connect the end marked for the shower bracket to the bracket connection. Installing the hose in the wrong direction can prevent water from flowing.

Operation

Choosing the Water Source

Turn the three-way diverter control clockwise or counterclockwise to select the HairWand, the fixed-mount shower head, or both simultaneously.

Using the HairWand

PowerComb: Directs a focused stream toward the roots for an effective hair rinse.
Pulse Comb: Uses a pulsating dual-nozzle stream for scalp massage and body stimulation.
SoftComb: Provides a wide, comfortable stream for relaxation.
Gentle Rinse: Produces a softer spray for facial and body rinsing.

Rotate the selector at the base of the HairWand handle to change modes. Place the wand in the bracket when a hands-free spray angle is preferred, then pivot the bracket forward or backward for positioning.

Using the Fixed Shower Head

Move the lever on the outer trim ring of the fixed-mount shower head to select its spray pattern. Adjust the lever gradually until the desired water coverage is reached.

Cleaning and Maintenance

Mineral deposits can restrict the spray openings and reduce water pressure. Clean the nozzles when deposits become visible or when spray patterns begin to weaken.

Rub the spray nozzles gently with your fingers to loosen mineral buildup.
For heavier deposits, remove the shower head and place it face down in 1 to 2 cups of white vinegar for approximately 2 to 3 hours.
Reinstall the shower head and run water through every mode to flush out the vinegar.
Remove the filter screen by unscrewing it from the shower arm.
Rinse the diverter inlet and clean the screen.
Reinstall the filter screen and repeat the installation procedure to secure the shower components.

Do not use harsh chemicals, heavy-duty cleaners, or abrasive materials. These substances can damage the finish and components and may void the warranty.

Troubleshooting

No Water Flow

Check that the old shower washer is not lodged in the shower pipe or diverter.
Inspect both ends of the hose for blockages.
If a vacuum breaker is included, verify that the hose end is connected to the correct bracket location.

Low Pressure or Missing Spray Modes

Clean the shower head with white vinegar as described in the maintenance procedure.
Remove and rinse the filter screen.

Leak at the Fixed-Mount Connection

Verify that the washer is correctly positioned inside the pivot ball connection.

Leak at the Shower Pipe and Diverter

Check that the seal is fully seated inside the diverter connector.

Loose Fixed-Mount Shower Head

Tighten the pivot ball nut carefully. Avoid excessive force that could damage the fitting.

Warranty

The HairWand Shower System includes a limited lifetime warranty for the original purchaser. Proof of purchase is required for warranty service. Coverage applies to defects in materials and workmanship while the original purchaser owns the product.

The warranty does not cover misuse, abuse, unauthorized modification, post-purchase damage, damage caused by tools or harsh chemicals, labor, installation costs, or consequential expenses. If the product has been discontinued, it may be replaced with a product considered comparable. The warranty responsibility is limited to the original purchase price, and additional legal rights may vary by location.

For United States purchases, the warranty terms also require individual binding arbitration for covered disputes and waive participation in class actions or representative claims, subject to the terms stated in the product documentation.

Pros & Cons

Pros

Combines a handheld HairWand with a fixed shower head.
Provides four dedicated HairWand spray modes for hair, scalp, face, and body use.
Three-way water control allows either shower head to operate alone or both to run together.
Adjustable Easy Reach bracket supports hands-free use and targeted spray positioning.
Removable filter screen and vinegar-cleaning method simplify mineral-deposit maintenance.
Includes limited lifetime warranty coverage for the original purchaser under stated conditions.

Cons

Installation requires careful washer placement and basic wrench use.
Mineral buildup can reduce pressure and require periodic cleaning.
Harsh cleaners, abrasives, misuse, or tool damage can void warranty coverage.
Homes using high-efficiency shower heads may need a properly adjusted pressure-balancing valve for added temperature safety.

PDF

Faqs

How do I install the HairWand Shower System on an existing shower pipe?

Remove the old shower head, any remaining thread tape, and stray washer from inside the shower pipe. Thread the three-way diverter onto the pipe with the Easy Reach bracket on the right, then tighten the diverter nut with an adjustable wrench while protecting it with a soft cloth if needed. Attach the fixed shower head to the diverter’s pivot ball without overtightening. Connect the hose with its black washer installed, attach the HairWand, place it in the bracket, and check for leaks.

Why is there no water coming from my HairWand shower head?

First, confirm that an old shower-head washer has not been left inside the shower pipe or diverter, because it can block the water path. Next, inspect both ends of the flexible hose for an obstruction and verify that the hose is attached to the correct connections. If the hose includes a vacuum breaker, make sure that end is connected to the shower bracket as directed. Test the system again after correcting any blockage or connection problem.

How do I switch between the HairWand, fixed shower head, and both sprays?

Use the three-way diverter control to select the desired water outlet. Turn the control clockwise or counterclockwise to send water to the HairWand, the fixed shower head, or both at the same time. To change HairWand spray patterns, rotate the selector knob at the base of its handle. The fixed shower head uses a separate lever on its outer trim ring; move that lever left or right to choose its spray pattern.

How can I adjust the HairWand spray angle in the Easy Reach bracket?

Place the HairWand securely in the Easy Reach bracket before adjusting its position. Pivot the bracket forward or backward until the spray points where you want it, such as toward the scalp, body, or shower floor. Make adjustments with the water turned off or directed away from you to avoid accidental splashing. Ensure the wand sits firmly in the holder before starting the shower, especially when using both shower heads.

What should I do if the HairWand has low pressure or missing spray patterns?

Mineral buildup can restrict the spray openings and cause weak flow or missing modes. Gently rub the nozzles on the shower-head face to loosen visible deposits. For heavier buildup, remove the shower head and soak it face down in white vinegar for about two to three hours, then reinstall it and run every spray mode to flush away residue. Also remove and rinse the diverter filter screen, checking it for trapped debris before reinstalling it.

How do I stop leaks at the HairWand hose or fixed shower-head connection?

Turn off the water before inspecting connections. Confirm that the black washer is inside the hose connector and that the hose ends are threaded straight before hand-tightening them. If the fixed shower head leaks, check that its washer is seated inside the pivot ball. A leak at the shower pipe and diverter usually means the seal is misplaced or not fully seated in the diverter connector. Tighten connections carefully, but do not overtighten plastic or pivot components.

What water-temperature precautions should I follow with the HairWand Shower System?

Set the household water heater to no more than 120°F, or 48.9°C, to reduce the risk of scalding and conserve energy. Always test the bath or shower water with your hand before entering or directing it toward your body. For Ecoflow or high-efficiency shower heads, a pressure-balance tub and shower valve with correctly adjusted rotational limit stops is recommended. The system is intended for external use only, not for drinking or internal use.

How should I clean the HairWand Shower System without damaging it?

Clean the shower head when mineral deposits appear on the spray openings. Start by gently rubbing the nozzles on the face of the head. For stubborn deposits, remove the head and soak it face down in white vinegar for approximately two to three hours, then reinstall it and run each mode to rinse out the vinegar. Remove the diverter filter screen and rinse it separately. Avoid harsh chemicals, heavy-duty cleaners, and abrasive materials, which can damage the finish and components.