Installation: Waterpik HairWand Shower Head Instruction Manual

Overview

The HairWand Shower Head is a two-outlet shower system that combines a fixed shower head with a detachable HairWand hand shower. A three-way diverter lets you use the fixed head, the HairWand, or both at the same time. The system is designed for flexible rinsing, hair care, scalp massage, relaxation, and everyday body washing.

The HairWand hand shower rests in an adjustable Easy Reach bracket. Its slide control changes the water pattern, while the fixed shower head uses a lever on its outer trim ring for spray selection.

Specifications

• Product: HairWand Shower Head shower system
• System configuration: Fixed shower head, detachable HairWand, flexible hose, Easy Reach bracket, and three-way diverter
• Water outlets: Fixed shower head, HairWand, or both outlets together
• Water heater safety limit: 120°F (48.9°C) or below
• Mineral-deposit soak: Approximately 2–3 hours in white vinegar
• Filter care: Removable filter screen at the diverter inlet
• Warranty term: Limited lifetime coverage for the original purchaser while the product remains owned by that purchaser

Detailed Description

HairWand Hand Shower

The HairWand is connected to the lower outlet of the diverter with a flexible hose and can be removed from the bracket whenever directed rinsing is needed. A slide control on the handle selects its water pattern.

• PowerComb: A concentrated dual-nozzle stream intended to reach the roots, support thorough rinsing, and provide a scalp-massage sensation. Do not direct this pattern at the face.
• SoftComb: A broader, gentler water pattern suited to relaxing rinses and general body use.
• Gentle Pause: A soothing reduced-flow pattern for facial and body rinsing.

Fixed Shower Head

The fixed shower head attaches directly to the diverter through a pivoting ball. Its spray patterns are adjusted with the lever located on the outer trim ring. Move the lever left or right to select a preferred pattern.

Diverter and Bracket

The three-way diverter controls water distribution. Turn its control clockwise or counterclockwise to send water to the HairWand, the fixed shower head, or both. The Easy Reach bracket holds the HairWand and can be tilted to change the wand’s angle.

Safety

• Set the household water heater to 120°F (48.9°C) or lower to reduce the risk of scalding and conserve energy.
• Test the bath or shower water with your hand before entering or bathing.
• When using an efficient or reduced-flow shower system, a pressure-balancing tub-and-shower valve with correctly adjusted rotational limit stops is recommended. A qualified plumber should perform this adjustment.
• For external use only. Some tap water and untreated well water may contain Naegleria fowleri, a potentially dangerous amoeba.
• Point both shower outlets away from yourself before turning on the water during installation or leak testing.
• If the product becomes damaged or malfunctions, stop using it immediately.

Setup and Installation

Before Installation

Prepare a soft cloth and an adjustable wrench. Remove the existing shower head and all old pipe tape. Check that the old shower-head washer has not remained inside the shower pipe. Use a thin tool, such as a pencil or screwdriver, to inspect the pipe; never use your fingers.

Pipe tape is not required for installing this shower system. If the hose includes a vacuum breaker, connect the end marked for the shower bracket to the bracket side. The hose will not operate correctly if this orientation is reversed.

Install the Diverter and Fixed Head

1. Thread the diverter nut clockwise onto the shower pipe, keeping the Easy Reach bracket holder on the right side.
2. Wrap the diverter nut with a cloth if using pliers, then tighten it securely with an adjustable wrench.
3. Thread the pivot ball of the fixed shower head into the diverter and tighten it by hand.
4. If necessary, loosen the pivot-ball nut before positioning the fixed head. After orienting the head, tighten the nut again.

Connect the Hose and HairWand

1. Confirm that a washer is seated inside each hose connector.
2. Attach one hose connector to the bottom of the diverter.
3. Attach the other hose connector to the HairWand.
4. Place the HairWand in the Easy Reach bracket. If it does not fit correctly, tilt the bracket downward until the wand is held securely.
5. Point both shower heads away from you and turn on the water at full flow.
6. Inspect every connection for leaks. Tighten connections as needed, without overtightening or damaging the finish.

Adjust the Spray Position

To aim the HairWand, place it in the Easy Reach bracket and pivot the wand forward or backward. To change the fixed-head spray pattern, move its external lever left or right. Rotate only the face of the fixed shower head when adjusting patterns; turning the entire head can loosen it from the diverter.

Operation

1. Use the diverter control to select the fixed shower head, the HairWand, or both outlets.
2. Move the HairWand slide control to select PowerComb, SoftComb, or Gentle Pause.
3. Adjust the fixed shower head with its external pattern lever.
4. Use the bracket pivot to position the HairWand for hands-free rinsing.
5. Remove the HairWand from the bracket when directing water to the hair, scalp, or body.

Cleaning and Maintenance

Clean the HairWand Shower Head when mineral deposits begin to block or alter the spray openings. Gently rub the flexible nozzles on the shower-head face to loosen deposits.

1. For heavier buildup, remove the affected shower head and place it face down in a container of white vinegar for about 2–3 hours. Use white vinegar only.
2. Reinstall the shower head.
3. Run water through every spray mode for 1–2 minutes to flush out remaining vinegar.
4. Do not use harsh chemicals, heavy-duty cleaners, or abrasive materials. These products can damage components or finishes and may void the warranty.

To clean the filter screen, unscrew it from the shower arm and rinse the screen and diverter inlet. Reinstall the filter screen, then repeat the relevant installation steps when replacing the shower head or bracket.

Troubleshooting

No Water Flow

• Check that the previous shower-head washer was removed from the shower pipe or diverter.
• Inspect both hose ends for blockage.
• Confirm that the diverter is set to the desired outlet.

Low Water Pressure or Missing Spray Patterns

• Clean the shower head with the white-vinegar method described above.
• Clean the filter screen at the diverter inlet.
• Check the spray nozzles for mineral deposits and gently clear them.

Leak at the Fixed Shower-Head Connection

• Confirm that the washer and pivot ball are correctly seated.
• Hand-tighten the connection securely and check the joint again under running water.

Leak at the Shower Pipe and Diverter

• Make sure the washer is fully seated inside the diverter nut.
• Tighten the diverter nut with the recommended adjustable wrench.
• Use a cloth between pliers and the nut if pliers are necessary to avoid damaging the finish.

Warranty

The HairWand Shower Head includes a limited lifetime warranty for the original purchaser for as long as that purchaser owns the product. Proof of purchase is required for warranty service.

Coverage applies to defects in materials and workmanship. The product must not have been abused, misused, altered, or damaged after purchase. Damage caused by tools, harsh chemicals, installation, labor, or related consequential costs is excluded. If the product has been discontinued, it may be replaced with a product considered substantially similar. Warranty responsibility does not exceed the original purchase price.

The warranty provides specific legal rights, and additional rights may vary by location. The warranty also states that disputes connected with purchase, installation, use, modification, or removal are handled through individual binding arbitration rather than court proceedings or jury trials, subject to the terms in the product documentation.

Pros and Cons

Pros

• Combines a fixed shower head and detachable hand shower in one system.
• Offers separate, combined, and hands-free water-delivery options.
• Provides dedicated PowerComb, SoftComb, and Gentle Pause patterns.
• Uses an adjustable bracket for more convenient HairWand positioning.
• Allows mineral-deposit cleaning with accessible household materials.

Cons

• Installation requires careful washer placement and leak testing.
• The fixed shower head can loosen if its entire face is rotated during pattern adjustment.
• Mineral buildup may reduce pressure or block spray patterns if routine cleaning is neglected.
• The PowerComb pattern is intended for hair and scalp use, not facial rinsing.