Features & Specifications: Westinghouse Portable Generator WGen9500 User Manual

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Content

Introduction

The Westinghouse WGen9500 is a powerful and versatile portable generator designed for home backup power, job sites, RVs, and outdoor events. It produces up to 12,500 peak watts and 9,500 running watts, ensuring you have the power you need when you need it most. With features like remote electric start, push-button ignition, and a durable 457cc 4-stroke OHV engine, the WGen9500 offers convenience, reliability, and long-lasting performance. The price of the Westinghouse Portable Generator WGen9500 is $999.00.

UNPACKING

image.pngCAUTION

Always have assistance when lifting the generator. The generator is heavy; lifting it could cause bodily harm.

 

Avoid cuttingon or near staples to prevent personal injury.

Tools required box cutter or similar device.

  1. Carefully cut the packing tape on top of the carton.
  2. Remove the Wheel Kit Accessories cardboard box.
  3. Carefully cut two sides of the carton to remove the generator.

WHAT COMES IN THE BOX

  1. Manual
  2. Quick Start Guide/Maintenance Schedule
  3. Wireless Remote Starter (1)
  4. 1.1 Liter Bottle of SAE 10W30 Oil (1)
  5. Spark Plug Socket Wrench (1)
  6. 11W Battery Charger, (14V .8A output) (1)
  7. Wheel Kit Accessories Box Funnel (1)

WHEEL KIT ACCESSORIES BOX

Open the Wheel Kit Accessories box and verify the contents against the list right. If any parts are missing, please locate an authorized Westinghouse Generator dealer

what_comes_in_the_box-westinghouse_portable_generator_wgen9500.png

Wheel and Feet Kit Hardware

what_comes_in_the_box_westinghouse_portable_generator_wgen9500.png
  1. Washer (2 used)
  2. Flange Bolt M8 x16mm (4 used)
  3. Hairpin Cotter Pin (2 used)
  4. Wheel Axle Pin (2)

FEATURES

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  1. Push Button Electric Start: Starts and stops the engine.
  2. Engine Control Switch/Battery Disconnect: Allows fuel to flow to engine and energizes the ignition system. Also, disconnects battery power when in “Stop” position.
  3. Fuel Cap: Close until clicking sound is heard.
  4. Control Panel: Contains the circuit breakers and outlets.
  5. Battery: Included for electric start models.
  6. Oil Fill Plug/Dipstick: Must be removed to add and check oil.
  7. Oil Drain Plug: Must be removed to drain engine oil
  8. Never Flat Wheels: For easy portability
  9. Fuel Shut off Valve: Controls the flow of fuel to the engine.
  10. Auto Choke: Battery must be hooked up for auto choke to work properly. You can manually adjust the choke if the battery is not connected.
  11. Single Piece Handle: Includes rubber grip. Allows you to easily push or pull unit with one hand. 
  12. Recoil Start: Used to manually start the generator.
  13. Fuel Gauge: Indicates fuel level.
  14. Spark Plug Boot (Wire): Must be removed when servicing the engine or the spark plug. 
  15. CARB Canister: Required for models sold into and used in California.
  16. Muffler and Spark Arrester: Avoid contact until engine is cooled down. Spark arrestor prevents sparks from exiting the muffler. It must be removed for servicing.
  17. Alternator Cover: Gain access to alternator wiring.
  18. Remote Start Pairing Button: Initiates the remote key fob pairing function.
features-westinghouse_portable_generator_wgen9500.png

CONTROL PANEL FEATURES

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  1. Push Button Electric Start:
    • Push for 1 second to automatically start the engine.
    • Push again to stop the engine.
  2. Engine Control Switch/Battery Disconnect: Switch to “Stop” to stop the engine. When in “Stop” position it prevents the unit from drawing power from the battery. Switch to “Run” before starting engine. 
  3. Smart Switch Outlet: Connects the Westinghouse ST Switch (sold separately) to the control panel.
  4. 5V USB Ports: 5V DC that come in 1 amp and 2.1 amps.
  5. Main Circuit Breaker: The main circuit breaker controls total output of all outlets to protect the generator.
  6. 120-Volt, 20-Amp Duplex GFCI Outlets (NEMA 5-20R): Each outlet is capable of carrying a maximum of 20 amps on a single receptacle or a combination of both receptacles.
  7. 120/240-Volt, 30-Amp Twist Lock Outlet (NEMA L14-30R): Outlet can supply either 120V or 240V output up to 30A.
  8. 120/240-Volt, 50-Amp Outlet (NEMA 14-50R): Outlet can supply either 120V or 240V up to 50 amps.
  9. Battery Indicator Light: When light is illuminated, the battery is connected and providing power to the electronics.
  10. Battery Charge Port: Engine control switch must be in OFF position to charge with included charger.
  11. VFT Data Center: Press and release the mode button to toggle between Voltage, Frequency, Total Hour Meter and Run/Maintenance Timer. 

    voltage_westinghouse_portable_generator_wgen9500.png

    The Run/Maintenance Timer displays the time in hours and minutes each time the generator is ran. The run timer resets to 00:00 when the generator is shut off. Built into this run timer is a maintenance reminder. When the new generator is ran for 25 hours, the meter will display P25. This is to remind you to change the oil after the initial 25 hours of run time. When it displays P50, it is time to clean the air filter. When it displays P100 it is time change/clean the fuel filter, clean the air filter, and change the oil. 

  12. 20-Amp Circuit Breakers: Each circuit breaker limits the current that can be delivered through the 120-volt duplex outlets to 20amps.
  13. Ground Terminal: The ground terminal is used to ground the generator.

WGen9500 Specifications 

  • Gasoline Running Watts
    9500
  • Gasoline Peak Watts
    12500
  • Running Amps
    79A @ 120V
    39.5A @ 240V
  • Peak Amps
    104A @ 120V
    52A @ 240V
  • AC Voltage
    120/240 Volts
  • DC Voltage
    5 Volts
  • AC Frequency
    60 Hz
  • Parallel Capable
    No
  • Engine Horse Power (HP)
    13.5 HP
  • Total Harmonic Distortion (THD)
    <23%
  • Automatic Voltage Regulator (AVR)
    Yes
  • Low Idle Control
    Yes
  • Starting System
    Electric, Remote, Recoil
  • Battery Included
    Yes
  • Battery Charger Included
    Yes
  • Remote Start Fob Included
    Yes (factory paired)
  • Remote Start Distance (yards/meters)
    109 yd. (100 m.)
  • Push Button Start
    Yes
  • Mobile App Compatible
    No
  • Engine Displacement
    457cc
  • Engine Brand
    Westinghouse
  • Engine Type
    OHV 4 Stroke
  • Engine RPM
    3600
  • Operational Volume
    As low as 74 dBA
  • Spark Plug (included)
    Torch F7TC
  • Carburetor Kit Required to Operate at Altitude
    Yes
  • Altitude Carburetor Kit Number (sold separately)
    140548
  • Engine Lubrication
    Splash
  • Recommended Oil
    SAE 10W30
  • Oil Bottle Size (included)
    1.1 qt. (37.2 oz.)
  • Oil Capacity (Quarts/Ounces)
    1.1 qt. (37.2 oz.)
  • Low Oil Shutdown
    Automatic
  • Fuel Type
    Unleaded Gasoline, 10% Ethanol or less
  • Fuel Shut Off
    Manual
  • Fuel Tank Material
    Steel
  • Fuel Tank Capacity (Gallons/Liters)
    6.6 gal. (25 L)
  • Run Time at 25% Load (hrs.)
    17.5 hrs.
  • Run Time at 50% Load (hrs.)
    12 hrs.
  • Gasoline Fuel Gauge
    Yes
  • Choke Type
    Automatic
  • AC Outlets
    (2) Duplex 120V 20A (5-20R), (1) 120V 30A (L5-30R), (1) 120/240V 30A (L14-30R)
  • DC Outlets
    (2) 5V USB ports
  • Ground
    Neutral Bonded to Frame
  • Covered Outlets
    Yes
  • Transfer Switch Ready
    Yes
  • Westinghouse Portable Transfer Switch Ready
    Yes
  • Volts, Frequency, Lifetime Hour Meter
    Yes
  • GFCI Outlets
    No
  • OSHA Compliant
    No
  • LED Data Center
    No
  • RV Ready Outlet
    Yes
  • Overload Protection (circuit breaker)
    Yes
  • Handle
    Yes
  • Emissions
    EPA, CARB
  • Canada CSA Compliant
    No
  • Heavy Duty Wheel Kit Included
    Yes
  • Lift Hook Bracket
    Yes
  • Muffler
    Pulse-Flo™
  • Spark Arrestor
    Yes
  • Residential Warranty
    3 Years
  • Commercial Warranty
    1 Year
  • Assembled Length in. (mm)
    27 in (687mm)
  • Assembled Width in. (mm)
    22 in (555mm)
  • Assembled Height in. (mm)
    22 in (567mm)
  • Carton Length in. (mm)
    31 in (780mm)
  • Carton Width in. (mm)
    22 in (570mm)
  • Carton Height in. (mm)
    24 in (600mm)
  • Dry Unit Weight lb. (kg)
    216 lb. (98kg)
  • Shipping Weight lb. (kg)
    227 lb. (103kg)
  • UPC
    853544008199
  • GTIN
    00853544008199

ASSEMBLY

INSTALLING WHEELS AND FEET

STOP: BEFORE ASSEMBLING THE GENERATOR.

image.pngCAUTION

Never lift the generator without assistance. The generator is heavy and lifting without assistance could result in personal injury.

Never use the handles as a lifting point to support the entire weight of the generator. Only usethe handles to move the generator by lifting thehandles and using thewheels to movethe generator.

Use caution when collapsing the handles. Handsand fingers couldget caught and pinched.

NOTICE

Assembling the generator will require lifting the unit on one side. Make sure all engine oil and fuel are drained from the unit prior to assembling. Once assembled, the wheel kit is not intended for on- road use. The wheel kit is designed for use on this generator only.

INSTALLING FEET TO FRAME

  1. Place generator on a flat surface.
  2. Place a piece of cardboard or other soft material to tip the generator onto, to protect the frame paint and prevent the generator from sliding. Tip the generator onto the side.
  3. Install the mounting feet to the frame using the M8 flange bolts included.
    1. Mounting Foot
    2. Flange Bolts M8

      installing_feet_to_frame_westinghouse_dual_fuel_portable_generator_wgen7500df.png

INSTALLING WHEELS TO FRAME

  1. Insert axle pin through washer and wheel.

    installing_wheels_to_frame_westinghouse_dual_fuel_portable_generator_wgen7500df.png
  2. Install the wheel with axle pin through the axle bracket on the frame. The eye of the bolt should be facing toward the inside of the generator.

    installing_wheels_to_frame-westinghouse_dual_fuel_portable_generator_wgen7500df.png
  3. Install the hairpin cotter through the axle pin to lock it in place.
    1. Axle Bracket
    2. Hairpin Clip
    3. Axle Pin
  4. Repeat previous steps on the other wheel.

CONNECTING THE BATTERY

WARNING

To avoid electric hock

  • ALWAYS connect the positive (+) battery cable (red boot) first when connecting battery cables.
  • ALWAYS disconnect the negative (-) battery cable (black boot) first when disconnecting battery cables.
  • NEVER connect the negative (-) battery cable (black boot) to the positive (+) post on the battery.
  • NEVER connect the positive (+) battery cable (red boot) to the negative (-) post on the battery.
  • NEVER touch both battery posts simultaneously.
  • NEVER place a metal tool across both battery posts.
  • ALWAYS use insulated or nonconducting tools when installing the battery.
  1. Using a screwdriver, remove the screw on the red positive (+) battery lead.

    connecting_the_battery_westinghouse_dual_fuel_portable_generator_wgen7500df.png
  2. Securely tighten the positive (+) battery cable (red boot) to the positive (+) battery post. Make sure boot is over battery post.

    connecting_the_battery-westinghouse_dual_fuel_portable_generator_wgen7500df.png
  3. Locate the black negative (-) cable attached to the alternator case, route it to the negative (-) battery post. See Figure 5 below for location (1) of negative (-) cable.

    assembly-westinghouse_dual_fuel_portable_generator_wgen7500df.png
  4. Remove the screw on the negative (-) battery post. Pull back the black boot and securely attach the negative (-) battery cable (black boot) to the negative (-) battery post and tighten screw. Replace the black boot so it protects the cable lug and battery post.

    connecting_the_battery-westinghouse-dual_fuel_portable_generator_wgen7500df.png

NOTICE

The electric start generator is equipped with a battery charging feature. Once the engine is running, a small charge is supplied to the battery via the battery cables and will slowly recharge the battery.

Description

The Westinghouse WGen9500 is designed to provide reliable power in various situations, from power outages to camping trips and construction sites. It is built with a durable steel frame and features a folding handle and never-flat wheels for easy transportation. The VFT Data Center displays voltage, frequency, and lifetime hours, ensuring that you always have the necessary information to maintain your generator. With its remote start feature, you can start or stop the generator from a distance, adding convenience to your power management.

OPERATION 

BEFORE STARTING THE GENERATOR

STOP: BEFORE STARTING THE GENERATOR

Location Selection
Before starting the generator, avoid exhaust and location hazards by verifying:

  • You have selected a location to operate the generator that is outdoors and well ventilated.
  • You have selected a location with a level and solid surface on which to place the generator.
  • You have selected a location that is at least 15 feet (4.5m) away from any building, other equipment or combustible material.
  • If the generator is located close to a building, make sure it is not located near any windows, doors and/or vents.

DANGER

Using a generator indoors
CAN KILL YOU IN MINUTES.
Generator exhaust contains carbon monoxide.
This is a poison vou cannot see or smell.

NEVER use inside
a home or garage,
EVEN IF doors and
windows are open.

danger.png

Only use OUTSIDE
and far away from
windows, doors,
and vents.

dangers.png
Avold other generator hazards.
READ MANUAL BEFORE USE.

image.pngWARNING

 

Always operate the generator on a level surface. Placing the generator on non level surfaces can cause the generator to tip over,causing fuel and oil to spill. Spilled fuel can ignite if it comesin contact with an ignition source such as a very hot surface.

Do notoperate a deviceplugged into theUSB ports. Prolonged exposure to engine exhaust can cause serious injury or death. Whilecharging a device

do not placeon the exhaustside of the generator. Extreme heat causedby exhaust candamage the device, and cause a potential fire hazard.

NOTICE

Only operate the generator on a solid, level surface. Operating the generator on a surface with loose material such as sand or grass clippings can cause debris to be ingested by the generator that could:

  • Block coolingvents
  • Block airintake system

Weather
Never operate your generator outdoors during rain, snow or any combination of weather conditions that could lead to moisture collecting on, in or around the generator.
Dry Surface
Always operate the generator on a dry surface free of any moisture.
No Connected Loads
Make sure the generator has no connected loads before starting it. To ensure there are no connected loads, unplug any electrical extension cords that are plugged into the control panel receptacles.

NOTICE

Starting thegenerator with loadsalready applied to it couldresult in damage to any appliance being powered off the generator during the brief start-up period.

Grounding the Generator
The National Electric Code  (NEC), as well as many local electrical codes, may require the generator to be connected to earth ground. The most common application that requires a ground rod is when you are using the generator as a separately derived system to provide back up power to your house. Typically this is when a transfer switch has a switched neutral.

As the generator application has many variables that cannot be determined by the manufacturer of the generator, a licensed electrician will need to determine if a grounding rod is needed.  If a licensed electrician has determined the application requires a ground rod, make sure it is connected to earth ground by connecting the ground terminal on the control panel to earth ground using copper wire (minimum 10 AWG). Consult a qualified electrician for local grounding requirements.
Neutral Bonded: There is a permanent conduct between the generator (stator winding) and the frame.

image.pngWARNING

Be sure the generator is properly connected to earth ground before operating. The generator must be grounded to prevent electrical shock due to faulty appliances.

High Altitude Operation

Engine power is reduced the higher you operate above sea level. Output will be reduced by approximately 3.5% for every 1000ft of increased altitude from sea level. This is a natural occurrence and cannot be adjusted by engine. Increased exhaust emissions can also result due to increased fuel mixture. Other issues include hard starting, increased fuel consumption and spark plug fouling. 
High Altitude Carburetor Kit Part Number: 140545 

High Altitude DF Regulator Part Number: 140547

POWERCORD

Using Extension Cords
Westinghouse Portable Power assumes no responsibility for the content within this table. The use of this table is the responsibility of the user only. This table is intended for reference only. The results produced by using this table are not guaranteed to be correct or applicable in all situations as the type and construction of cords are highly variable. Always check with local regulations and a licensed electrician prior to installing or connecting an electrical appliance

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Using Westinghouse Power Cord

Use the extension cord chart to determine the size of the conductor for extension cord applications. Determine the distance of the generator to the appliance on the top line of the chart. Then select the rated amperage of the generator on the left side of the chart. Where the two meet is the size of the conductor required for the application.

When using the WCG25/WCG20 power cord (sold separate) connect to the 120/240V outlet. The opposite end of the power cord is a fan tail receptacle with  2 green receptacles and 2 red receptacles. Each receptacle is rated at 120 volts AC. To balance the load on the generator’s alternator, use the red and green identifiers on the fan tail receptacle. To keep the load balanced, connect the loads so that both color receptacles are used. An example is one in red and one in green. Do not connect 2 in red and none in green, or 2 in green and none in red. If only one color receptacle is used with multiple loads, the alternator may experience an unbalanced load, causing undue vibration to generator.

using_westinghouse_power_cord_westinghouse_dual_fuel_portable_generator_wgen7500df.png

CONNECTING THE GENERATOR TO A BUILDING ELECTRICAL SYSTEM

It is recommended to use a manual transfer switch when connecting directly to a buildings electrical system. Connecting a portable generator to a buildings electrical system must be made in strict compliance with all national and local electrical codes and laws, and be completed by a qualified electrician. 

TRANSFER SWITCH CONNECTIONS

  • The Westinghouse generator is wired with the neutral bonded to ground. If you are connecting your generator to a panel board transfer switch, a licensed electrician will need to consider removing the bonded neutral to ensure proper operation of household GFCI circuits. Begin by removing the alternator cover (18 on page 14). Once the cover is off remove the nut that holds the bonded ground jumper wire (see “2” in Figure 6). Once the nut is removed take the bonded jumper wire off and re-secure the nut. Next, remove the screw holding the neutral ground wire (see “1” in Figure 6). Attach the bonded jumper wire (2) to the neutral ground (1) and tighten the screw. 

  • If the bonded neutral is removed the generator must be relabeled as floating neutral on the control panel.

  • If your generator is equipped with GFCI receptacles, removing the bonded neutral may not allow proper operation of the GFCI receptacles. Always keep the jumper wire in case it is needed for future use when not connected to a transfer switch.

    transfer_switch_connections_westinghouse_dual_fuel_portable_generator_wgen7500df.png

ADDING / CHECKING ENGINE FLUIDS AND FUEL

STOP: BEFORE ADDING/CHECKING ENGINE FLUIDS AND FUEL.

image.pngDANGER

Filling the fuel tank with gasoline while the generator is running can cause gasoline to leak and come in contact with hot surfaces that can ignite the gasoline.

Before starting the generator, always check the level of:

  • Engine oil
  • Gasoline in the fuel tank

Once the generator is started and the engine gets warm, it is not safe to add gasoline to the fuel tank or engine oil to the engine while the engine is running or the engine and muffler are hot.

CHECKING AND / OR ADDING ENGINE OIL

image.pngWARNING

Internal pressure can build in the engine crankcase whilethe engine is running. Removing the oil fill plug/dipstick while the engine is hot can cause extremely hot oil to spray out of the crankcase and can severely burn skin. Allow engine oil to cool for several minutes before removing the oil fill plug/dipstick.

The unit as shipped does not contain oil in the engine. You must add engine oil before starting the generator for the first time. See Checking Engine Oil and Adding Engine Oil on page 26 for instructions on checking engine oil level and the procedure for adding engine oil.

NOTICE

The engine does not contain engine oil as shipped.

Attempting to start the engine can damage engine components. The owner of the generator is responsible to ensure the proper oil level is maintained during the operation of the generator. Failure to maintain the proper oil level can result in engine damage.

NOTICE

During the first five hours of operating the generator make sure to notexceed 50% of the ratedrunning watts untilthe unit is broken in properly. Make sure to vary to load occasionally to allow stator windings to heat and cool. Adjusting the load will also help seat piston rings. Check oil more oftenduring the firstcouple times of operating the generator.

NOTICE

Weather will affect engine oil performance. Change the type of engine

oil used based on weather conditions to suit the engine needs.

STOP: ADDING GASOLINE TO THE FUEL TANK BEFORE ADDING GAS TO THE TANK.

image.pngWARNING

 

Never refuel the generator while the engine is

running.

 

Always turn theengine off andallow

the generator to cool before refueling.

Required Gasoline
Only use gasoline that meets the following requirements:

  • Unleaded gasoline only
  • Gasoline with maximum 10% ethanol added
  • Gasoline with an 87 octane rating or higher

Filling the Fuel Tank
Follow the steps below to fill the fuel tank:

  1. Shut off the generator.
  2. Allow the generator to cool down so all surface areas of the muffler and engine are cool to the touch.
  3. Move the generator to a flat surface.
  4. Clean area around the fuel cap.
  5. Remove the fuel cap by rotating counterclockwise.
  6. Slowly add gasoline into the fuel tank. Be very careful not to overfill the tank. The gasoline level should NOT be higher than the filler neck (see Figure 7).
  7. Install the fuel cap by rotating clockwise until you hear a click, indicating the cap is completely installed.
filling_the_fuel_tank_westinghouse_dual_fuel_portable_generator_wgen7500df.png

image.pngCAUTION

 

Avoid prolonged breathing of gasoline vapors.

CONNECTING TO STANDARD LPG/PROPANE TANK

STOP: BEFORE CONNECTING PROPANE TANK TO THE GENERATOR.

Connecting LPG Tank

  1. Make sure the generator is off, on a flat surface in well ventilated area.
  2. Make sure propane tank valve is in the off position.
  3. Make sure the fuel selector switch on the generator control panel is pointing downward to “Propane”. 
  4. Remove the plastic cover on the generator propane inlet valve.
  5. Using your fingers tighten the LPG hose (included) end below to the generator propane inlet. DO NOT OVER-TIGHTEN 35-88 Ib-in maximum.

    connecting_lpg_tank_westinghouse_dual_fuel_portable_generator_wgen7500df.png
  6. Attach the other end of the hose to a tank of LPG/Propane and hand tighten.
  7. Check all connections for leaks by wetting the fittings with soapy water. Anywhere that bubbles appear or grow indicates a leak in the connection. If a leak exists at a fitting then turn off the tank valve and tighten the fitting. Turn the gas back on and recheck with soapy water again. If the leak continues or if the leak is not at a fitting then do not use the generator and contact customer service.

NOTICE

  1. When using standard 20 or 30 pound capacity LPG tanks, make sure they have Type 1, right hand Acme threads.
  2. Verify the requalification date on the tank has not expired.
  3. All new tanks must be purged of air and moisture prior to filling. Used tanks that have not been plugged or kept closed must also be purged
  4. The purging process should be done by a LPG supplier. (Tanks from an exchange supplier should have been purged and filled properly already)
  5. Always position the tank so the connection between the valve and the gas inlet won’t cause sharp bends or kinks in the hose.

image.pngWARNING

Do not start generator if you smell propane. This may result in explosion hazard. Do not use provided LPG hose for any other appliances. Always turn off the propane tank and disconnect LPG hose when not in use. 

CONNECTING TO LARGE LPG/PROPANE TANK

You can hook up you Duel Fuel Generator to a large home LP tank. It is required that you consult a plumber to properly connect your generator to the tank. 
To properly connect with a large propane tank you must first check and confirm the LP fuel pressure at the outlet of the LP tank. The LP fuel pressure should be 14-10” of water column, which is the standard fuel pressure for residential gas fired appliances.
If the LP fuel pressure is within the 14-10” water column range, the primary fuel regulator should be removed from the fuel line components. Then plumb directly from the LP tank to the secondary regulator assembled to the generator.

image.pngWARNING

You must consult a certified plumber to connect to large LP tank safely..

BEFORE STARTING THE GENERATOR

Before attempting to start the generator, verify the following:

  • The engine is filled with engine oil. 
  • The generator is situated in a proper location.
  • The generator is on a dry surface.
  • All loads are disconnected from the generator.
  • The generator is properly grounded the Generator.
  • Propane connection is secure with no leaks or damage. See Connecting LPG TanK.

DANGER

Never use the generator in a location that is wet or damp. Never expose the generator to rain, snow, water spray or standing water while in use. Protect the generator from all hazardous weather conditions.  Moisture or ice can cause a short circuit or other malfunction in the electrical circuit.

Never operate the generator in an enclosed area. Engine exhaust contains carbon monoxide. Only operate the generator outside and away from windows, doors and vents.

NOTICE

The engine is equipped with a low oil shutdown switch. If the oil level becomes low, the engine may shut down and not start until the oilis filled to the properlevel. Poor oilquality may interfere with the operation of the low oil shutdown switch.

 

The owner of the generator is responsible to ensure the proper oil level is maintained during the operation of the generator. Failure to maintain the proper oil level can result in engine damage.

NOTICE

When operating on LPG it is commonfor frost to form on the tank and regulators. This is notan indication of a problem. The amount of frostthat forms can be affected by the size of the container, the amount of fuel being used, the humidity of the air and other operating conditions. In standard use this frost may reduce flow of gas and lower performance. If frost becomes an issue try exchanging fuel tanks to allow thefirst tank to warm up.You can

also temporarily warm the tank up by pouring warm water overthe

top of the propane tank.

SWITCHING FUEL SOURCES 

The below assumes that the propane fuel line is already attached to the generator securely and safely.
While the unit is running simply turn the FUEL SELECTOR knob to the desired fuel source. If you want to switch from gasoline to propane make sure the propane tank valve is open before you switch. When you move from propane to gasoline shut the propane valve after you have switched to gas. 

NOTICE

If youdo not planon operating theunit on propane do not leave the propane tank valve open.

When starting on propane the engine may run roughfor a few

seconds while it purges gasoline in the carburetor.

If the engine failswhen switching fuel sources simplyrestart the unit on the fuel source that you switched to.

PROGRAMMING THE GENERATOR FOR REMOTE START

NOTICE

The key fob included with the generator should come alreadypaired with the unit.If it does not you can followthe directions belowto reconnect. If your unit was shipped withouta key fob please contact our customer support team.

image.pngWARNING

Always make sure the area around the generator is clear of bystanders beforeusing the remotestart to start the generator.

 

If you are runninggenerator on Propanethe generator cannot be stopped with remote start key fob.

The generator can be started remotely from up to a maximum of 109 yards (100 M) away using the remote start key fob with new, fully charged batteries in the key fob. As the batteries’ state of charge in the key fob reduces, the distance to start the generator will also reduce.
Before the generator can be started, an initial start-up procedure must be performed so the generator and the key fob recognize each other. If the key fob is replaced, you will need to go through this procedure with the new fob.

  1. With the battery connected, turn the engine control switch to the RUN position. The yellow battery light will illuminate.
  2. Push and hold the red REMOTE PAIRING button on the side of the control panel until the push button start (3) on the control panel illuminates red, then let go (see 17 on page 13 for location of button).
  3. Press and hold the STOP (2) button on the remote start key fob until the red light on the push button start (3) goes out, then let go.
  4. Press and hold the START (1) button on the remote start key fob until the red light on the push button start (3) goes out, then let go.
  5. Press and hold the REMOTE PAIRING button until the red light on the push button start (3) goes out. The generator is now programmed to start remotely.

    normal_operation_westinghouse_dual_fuel_portable_generator_wgen7500df.png

POWER OUTPUT AND DEMAND
The generator should not be run completely unloaded for extended periods otherwise the engine may be damaged. It is recommended that the generator should always be operated with at least one-third of its rated 120-Volt AC power output. 120-Volt AC devices have two different electric power demands that must be taken into consideration, namely the running power and the starting/peak power. Both are measured in Watts (typically abbreviated as “W”).

The steady state continuous load is the running power demand and this is often marked on the device near its model number or serial number. Sometimes the device might only be marked with its voltage (i.e. 120 V) and current draw (e.g. 6 Amp or 6 A), in which case the running power demand in Watts can be obtained by multiplying the voltage times the current, e.g. 120 V × 20 A = 2,400 W.

Simple resistive 120-Volt AC devices such as incandescent bulbs, toasters, heaters, etc. have no extra power demand when starting, and so their starting power demands are the same as their running power demands.

More complex120-Volt AC devices containing inductive or capacitive elements such as electric motors have a momentary extra power demand when starting, which can be up to seven times the running power demand or more. Manufacturers  of such devices rarely publish this starting power demand and so it’s often necessary to estimate it. A rule of thumb  for devices fitted with an electric motor is to apply a starting power multiplier of 1.2 for small hand-held or portable devices and a value of 3.5 for larger stationary devices. 

For example, a 900 W angle grinder can be assumed to have a starting power demand of at least 1.2 × 900 W, which equals 1,080 W. Similarly, a 1,650 W air compressor can be assumed to have a starting power demand of at least 3.5 × 1,650 W, which equals 5,775 W.
To prevent overloading of the generator’s 120-Volt AC system:

  1. Add up the running power demand of all the 120-Volt AC devices that will be connected to the generator at one time. This total must not be greater than the generator’s specified running power output.
  2. Add up the running power demand again, but for the largest motor-driven device use the value of its starting power demand instead of its running power demand. This total must not be greater than the generator’s specified starting power output.
  3. The total running power demand of all the devices that will be connected to any one of the generator’s outlets must not exceed the generator’s specified running power output or 3,700 W, whichever is the lesser.

ELECTRIC START

Be sure to check oil levels before starting. If it is the first time starting make sure to add oil (see Adding Engine Oil page 26).

  1. Make sure nothing is plugged into power outlets 
  2. Verify the battery is properly installed and both battery cables are attached
  3. Make sure the circuit breakers are properly set (see Figure 8).

    electric_start_westinghouse_dual_fuel_portable_generator_wgen7500df.png
    1. 240/120VMain Circuit Breaker Operating Position
    2. 240/120V Main Circuit Breaker Tripped Position
    3. 120V Circuit Breaker Operating Position
    4. 120V Circuit Breaker Tripped Position
  4. Select fuel source for start up:
    • FOR GASOLINE:
      1. Move the fuel shut off valve to the ON position (see Figure 9).
      2. Turn fuel selector knob to GASOLINE (see Figure 9).

        electric_start-westinghouse_dual_fuel_portable_generator_wgen7500df.png
    • FOR LPG/PROPANE:
      1. Make sure the LPG hose is safely secured from the generator to the tank.
      2. Turn the fuel selector knob to PROPANE (see Figure 10).

        electric_start-westinghouse-dual_fuel_portable_generator_wgen7500df.png
      3. Fully open the valve on the propane tank.
  5. Push the engine control switch into the RUN position

    electric_start-westinghouse-dual-fuel_portable_generator_wgen7500df.png
  6. Push and hold the push button start until the generator starts, then release. If using remote start then hold down START on the remote key fob until the generator starts, then release.

    electric_start-westinghouse-dual_fuel_portable_generator-wgen7500df.png

    The engine will automatically set the choke and begin the start sequence.

    • If the engine has started successfully the light indicator on the engine start button will turn green.
    • If the engine fails to start, the generator controls will attempt to start the engine two more times for a total of three attempts.
    • If the third attempt fails, the light on the engine start button will turn red.
    • If the engine has failed to start after three attempts the push button start can be pushed again to begin the automatic start sequence.
    • The engine control switch can be switched at any time during the automatic start sequence to abort the engine start attempt.
      NOTE: If the cranking speed drops after each unsuccessful attempt, then the battery may not be adequately charged. You can alternatively start the generator using the recoil start as instructed in Manually Starting a Generator.

MANUALLY STARTING THE GENERATOR 
Be sure to check oil levels before starting. If it is the first time starting make sure to add oil.

  1. Make sure nothing is plugged into power outlets
  2. Make sure the circuit breakers are properly set (see Figure 8)
  3. Select fuel source.
  4. Push the engine control switch into the RUN position (see Figure 11).
  5. Manually set the choke:
    1. Cold Start: Close the choke by moving it right towards the front handle of the generator.

      manually_starting_the_generator_westinghouse_dual_fuel_portable_generator_wgen7500df.png
    2. Warm Start: Open the choke by moving it left towards the wheels of the generator.

      manually_starting_the_generator-westinghouse_dual_fuel_portable_generator_wgen7500df.png
  6. Firmly grasp and pull the recoil handle slowly until you feel increased resistance. At this point, apply a rapid pull while pulling up and slightly away from the generator (see Figure 12).

    manually_starting_the_generator-westinghouse-dual_fuel_portable_generator_wgen7500df.png
  7. Plug-in electric devices.

STOPPING THE GENERATOR

Normal Operation
During normal operation, use the following steps to stop your generator:

  1. Remove any connected loads from the control panel receptacles.
  2. Allow the generator to run at “no load” to reduce and stabilize engine and alternator temperatures.
  3. Choose from options below to stop the generator (see Figure 13):
    • Position the engine control switch to STOP
    • Hold push button start until the generator stops
    • Hold the STOP button on the remote start key fob (Note: The generator will run for an additional 15 seconds as it goes through a cool down cycle before shutting off.)
      NOTE If you plan to store the generator after use, stop the generator by turning the fuel shutoff valve to the OFF position and allow the fuel to be consumed from the carburetor. 
  4. If running off of propane then close the propane valve. If running on gas turn the fuel shutoff valve to the OFF position.

During an Emergency
If there is an emergency and the generator must be stopped quickly, position the engine control switch to the STOP position immediately.

Setup Guide

To operate the Westinghouse Portable Generator WGen9500, follow these steps:

  1. Place the generator on a level surface and ensure that it is at least 5 feet away from any building openings.
  2. Turn the fuel valve to the "ON" position and check the oil level. If necessary, add oil using the recommended type.
  3. Connect the appliances or tools you want to power to the generator's outlets.
  4. Turn on the main breaker and press the electric start button or use the remote start key fob to start the generator.
  5. Monitor the generator's performance and adjust the load as needed.

TROUBLESHOOTING 

PROBLEM

POTENTIAL CAUSE

SOLUTION

 

 

 

 

 

Engine is running, but no

electrical output

1. Circuit breakers are tripped.

1. Resetthe circuit breakers and check for overload condition.

2. The power cord’splug connector is not fully engaged in the generator’s outlet.

2. Verifyplug connector is firmly engaged in the generator’s outlet. If using the 240V outlet, make sure plug connector

is rotated 1/4 turn in the clockwise

direction.

3. Faulty or defective power cord

3. Replace power cord.

4. Faulty or defective electrical appliance

4. Try connecting a known good appliance to verify the generator is producing electrical power.

5. GFCI outletis tripped

5. Press the reset buttonon the GFCI

outlet.

6. If trying1-5 above doesnot solve the problem, the cause might be the generator has a fault.

6. Take the generator to your nearest authorized service dealer.

 

 

 

 

 

 

 

Engine will not start or remain running while trying to start.

1. Fuel shutoff valve isinthe OFF

position.

1. Move the fuel shutoffvalve to the ON

position.

2. Generator is out of gasoline.

2. Add gasoline to the generator.

3. Fuel flowis obstructed.

3. Inspect and clean fueldelivery

passages.

4. Starting battery may have insufficient

charge

4. On electric startmodels only. Check battery output and charge battery as necessary.

5. Dirty air filter

5. Check andclean the air filter.

6. Lowoil level shutdown switch is preventing the unit from starting.

6. Checkoil level and add oil if necessary.

7. Sparkplug boot is not fullyengaged with the spark plug tip.

7. Firmly push down on the spark plug boot to ensurethe boot is fully engaged

8. Spark plug is faulty.

8. Removeand check the spark plug. Replace if faulty.

9. Dirty/plugged spark arrestor

9. Check andclean the sparkarrestor.

10. Stalefuel

10. Drainfuel and replace with fresh fuel.

11. If trying 1-11 above does not solve the problem, the cause might be the generator has a fault.

11. Take the generator to your nearest authorized service dealer.

 

 

Generator suddenly

stops running.

1. Generator is out of fuel.

1. Check fuel level. Add fuel if necessary.

2. The low oil shut down switch has stopped the engine.

2. Checkoil level and add oil if necessary.

3. Too much load

3. Restart the generator and reduce the load.

4. If trying 1-3 above does not solve the problem,the cause might be a fault in the generator.

4. Take the generator to your nearest authorized service dealer.

 

Engine runs

erratic; doesnot hold a steady RPM.

1. Dirty air filter

1. Clean the air filter.

2. Applied loads maybe cycling on and off

2. As applied loads cycle, changes in engine speedmay occur; this is a normal  condition.

3. If trying 1-3 above does not solve the problem, the cause might be a fault in the generator

3. Take the generator to your nearest authorized service dealer.

SCHEMATIC 

schematic_westinghouse_portable_generator_wgen9500.png
Y/G Yellow/Green  Bl/Wh Black/White 
Y/G  G Green 
Br BrownBr   
O OrangeBr/R Brown/Red LB Light Blue 
Bl BlackBl Bl BlackW White
OO Bu BlueGr Gray
 Bu GrR Red

EXPLODED VIEW 

exploded_view_westinghouse_portable_generator_wgen9500.png
Item NumberDescription
210004GENERATOR COVER
210003WGC25 25' POWER CORD
21005230A 6 BREAKER TRANSFER SWITCH KIT - MODEL WHMTS30
21007525' CORD 30AMP TRANSFER SWITCH
21007650A 6 BREAKER TRANSFER SWITCH KIT - MODEL WHMTS50
21005125' CORD 50AMP TRANSFER SWITCH
13057325' L14-50R EXTENSION CORD (120/240-V, 50A OUTLET)

EXPLODED VIEW PART NO. 

No.

Part.

DESCRIPTION

1300654FRAME
2100552ISOLATOR B
3100558BATTERY HOLDER
4100551NUT M10
5180524NUT M8
6150507CONNECTING PIPE
7180563BRACKET, AIR CLEANER
8120505BOLT M6X12
9110504MUFFLER BRACKET
10300655ENGINE ASSY
11300656PANEL COMP
11.1130528PUSH BUTTONSTART SWITCH
11.2300723INDICATOR LIGHT
11.3130534START STOPSWITCH
11.4190209SMART SWITCH
11.5130569DOUBLE USBSOCKET
11.6130566BATTERY CHARGING PORT 2.5MM
11.7130504CIRCUIT BREAKER 30/2P/23A
11.8130503VFT METER
11.9130563DOUBLE SOCKET. 5-20R/UL
11.10130507THERMAL PROTECTOR 30/1P/20A
11.11130573THE SOCKET14-30R/UL
11.12130568THERMAL PROTECTOR 30A
11.13130505SOCKET L14-30R/UL
11.14300674GROUNDING TERMINAL COMPONENT
12100726RUBBER DUST COVER
13100516BOLT M8×16
14300658ALTERNATOR ASSEMBLY
15120504REAR BEARING CARRIER
16100540GASKET, ROTOR BOLT M10.5XM30X4
17120514BOLT M10X1.25X255
18120513BOLT M6X200
19150508CLIP, FUEL LINE M9X0.8
20140539CLIP, FUEL LINE M10
21120537BOLT M5×12
22120517AAVR
23120519END COVER
24110501EXHAUST PIPE GASKET
25110502SPRING WASHERM8
26110500MUFFLER COMP
27150555FUEL TANK ASSEMBLY
27.1230514FUEL GAUGE
28120541BOLT M6X25
29150501WASHER FUEL TANK
30150512CARBON TANK COMP
31120542GROUNDING WIRE
32120508TOOTH TYPE GASKET M8
33150505FUEL TANK CAP COMP
34150502FUEL COCK
35100547WASHER
36150510CONNECTING PIPE
37120506NUT M6
38100581FUEL TANK BRACKET
39100512FOOT BRACKET
40100515VIBRATION ISOLATION PAD
41100582BOLT M6X28
42100510FLAT WASHERM13XM37X4
43100506WHEEL
44100504AXLE
45100508COTTER PIN
46100527PLUG, HANDLE
47100525BOLT, HANDLEM10XM12.5X53.5
48100521HANDLE ASSEMBLY
49100523RUBBER, HANDLE
50120509BOLT M5X230
51120510NUT M5
52120511FLAT WASHERM5
53120512SPRING WASHER M5
54180561GUARD COVER,CRANKCASE
55110503BOLT M8X30
56120518BOLT M5X16
57140508FUEL LINE CLAMP
58100520NUT M8
59120506LOCK NUT M6
60120516GROUNDING WIRE
61100555NEGATIVE LEAD
62100556POSITIVE LEAD
63100557BATTERY
64130536BOLT M6X16
65190699TOOTH WASHER M5
66300659Q TYPE CLIP
67100716DUSTPROOF SHEET
68230514FUEL GAGE
-2305231.1L Oil Bottle
-130172Remote Key Fob

 

ENGINE VIEW 

engine_view_westinghouse_portable_generator_wgen9500.png

ENGINE VIEW PART NO.

NO.

PART.

DESCRIPTION

1

300660

CRANKCASE

2

180593

BALL BEARING

3

180504

OIL SEAL

4

180411

SEAL, GOVERNORARM SHAFT

5

180410

SHAFT, GOVERNOR ARM

6

190409

WASHER, GOVERNOR ARM SHAFT

7

190408

PIN, LOCK

8

180507

BOLT DRAIN PLUG

9

180508

WASHER, DRAINPLUG

10

180586

SWITCH ASSEMBLY, OIL LEVEL

11

130536

BOLT M6X16

12

180604

DOWEL PIN, CASECOVER

13

180787

PISTON

14

180788

SCRAPER RING SET, PISTON

15

180789

ROD ASSEMBLY., CONNECTING

16

180790

PIN, PISTON

17

180791

CLIP,  PISTON

18

180792

COVER ASSEMBLY, CRANKCASE

19

180530

BALL BEARING

20

300661

GOVERNOR ASSEMBLY

21

180793

CYLINDER HEAD

22

180794

VALVE, IN

23

180795

VALVE EXHAUST

24

180752

RETURNER, INTAKEVALVE

25

180753

OIL SEAL,VALVE

26

190224

SPRING, VALVE

27

180797

FUEL LINE

28

180755

SEAT, VALVESPRING, EX

29

180798

PLATE,PUSH ROD GUIDE

30

180799

ROCKER ASSY

31

180756

ROTATOR

32

140503

BOLT, STUD

33

180571

BOLT M8X38

34

300662

CLIP

35

180531DIPSTICK

36

110502SPRING WASHER
37180524NUT M8
38300663CARBURETOR ASSEMBLY
39180515GOVERNOR ARM
40300075BOLT, GOVERNOR ARM
41

120506

NUT M6

42

300664

CRANKSHAFT ASSEMBLY

43

180803

LIFTER, VALVE

44

180804

PACKING, CASECOVER

45

180805

BALANCING SHAFT

46

180806

CAMSHAFT ASSEMBLY

47

140558

SCREW M4X8

48

180808

BOLT M8X40

49

180742

PIN DOWEL

50

180809

GASKET, CYLINDER HEAD

51

180523

BOLT M10X80

52

180526

SPARK PLUG

53

180810

ROD, PUSH

54

180811

SHROUD

55

120505

BOLT M6X12

56

180527

COVER COMP,CYLINDER HEAD

57

180528

PACKING, HEADCOVER

58

180529

LOCK BOLT

59

180812

SHROUD ASSY, UPPER

60

300665

FLYWHEEL ASSEMBLY

61

180502

FAN,RECOIL STARTER

62

180501

PULLEY,STARTER

63

180500

NUT FLYWHEEL

64

180510

RUBBER STARTERASSY

65

180505

IGNITION COIL ASSY

66

100518

BOLT M6X25

67

140504

PACKING, INTAKE

68

140502

INSULATOR, CARBURETOR

69

140509

PACKING, CARBURETOR

70

180636

ADJUSTER ROCKERARM

71

180521

EXHAUST PIPE

72

180516

ROD, GOVERNOR

73

180517

SPRING, THROTTLERETURN

74

300666

RECOIL STARTERASSEMBLY

75

160514

AIR CLEANERASSEMBLY

76

180533TUBE, BREATHER
77300667SPRING, GOVERNOR
78180744LOCKING FLAPS
79170502CLIP
80140506RUBBER, FUEL
81140537GASKET, AIR CLEANER
82

140508

CLIP, FUEL LINE

83

170503

STARTING MOTORASSEMBLY

84

180509

AMPLIFIER

85

110501

EXHAUST PIPE GASKET

86

300500

SPRING

87

140557

STEP MOTOR DRIVE SHAFT

88

190192

BRACKET, STEPPER MOTOR

89

190217

STEPPER MOTOR

-

140548

HIGH ALTITUDE CARBURETOR ASSY (SOLD SEPARATE)

-

m07500

MAINTENANCE KIT(SOLD SEPARATE)

-

170040

STARTING SOLENOID

-

300504

SPARK ARRESTOR

Westinghouse Portable Generator WGen9500 Pros & Cons

Pros

  • High running and peak wattage
  • Long run time
  • Remote start feature
  • Durable construction

Cons

  • Heavier than some competitors
  • Noise level is relatively high compared to some generators

Customer Reviews

Customers have praised the Westinghouse Portable Generator WGen9500 for its power, long run time, and convenient remote start feature. Common complaints include the generator's weight and noise level.

PDF

Faqs

What is the weight of the Portable Generator?

The Westinghouse Portable Generator WGen9500 weighs 220 pounds.

What type of oil should be used in the WGen9500?

Use 10W-30 oil for the Westinghouse Portable Generator WGen9500.

What is the noise level of the Westinghouse?

The noise level of the Westinghouse Portable Generator WGen9500 is 73 dBA.

How long can the WGen9500 run on a full tank of gas?

The Westinghouse Portable Generator WGen9500 can run for up to 17.5 hours at 25% load on a full 6.6-gallon tank.

What is the warranty period for the Westinghouse WGen9500?

The Westinghouse Portable Generator WGen9500 comes with a 3-year warranty.

How do I maintain the Westinghouse Portable Generator?

Regular maintenance includes checking and changing the oil, cleaning or replacing the air filter, and inspecting the spark plug.

What is the recommended break-in procedure for the Westinghouse?

Run the generator at 50% load for the first 8-10 hours to ensure proper break-in.

Can the Westinghouse WGen9500 be used in the rain?

The Westinghouse Portable Generator should not be used in the rain. It is recommended to use a generator cover or tent to protect it from moisture.

Can the Westinghouse power a whole house?

The Westinghouse Portable Generator WGen9500 may not be able to power an entire house, especially if it has central air conditioning or electric heat. It is best to consult with an electrician to determine your specific power needs.

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