Allpondsolutions Small Pond Filter Cup-129 Owner Guide

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Content

Introduction

The allpondsolutions Small Pond Filter Cup-129 is a high-quality, efficient, and easy-to-use pond filter designed for small ponds up to 129 gallons. The filter is made of durable materials, ensuring a long-lasting performance. The estimated price of the product is $69.99, and it was launched in 2021.

Parts Diagram

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  1. MEDIA COVER
  2. FILTER GUARD
  3. FILTER SPONGE
  4. QUARTZ COVER
  5. QUARTZ COVER SCREW
  6. UV QUARTZ TUBE
  7. UV QUARTZ SCREW
  8. ∅ 45 X 4 0-RING
  9. UV BASE PLATE
  10. BASE SCREW
  11. ∅ 53X 3.10-RING
  12. UV LAMP
  13. BASE PLATE
  14. CENTRE BODY CASE
  15. HOSETAIL
  16. RUBBER BEARING
  17. SHAFT
  18. IMPELLER
  19. ∅ 30 X 1.8 O-RING
  20. IMPELLER COVER
  21. FRONT FILTER GUIDE
  22. ∅ 20 X 1.8 O-RING
  23. FLOW RATE ADJUSTER

SPECIFICATIONS

ModelCUP-129
UV Power (Wattage)9W
Flow Rate1000 L/H
Dimensions (LxWxH) (mm)330 x 105 x 95
Height Max1.4m
Max Depth of Use2m
Cable Length10m (Plug not included)
Voltage220-240v / 50Hz
Power24W

Description

The allpondsolutions Small Pond Filter Cup-129 is a pressurized filter that uses foam and bio-media to remove waste, debris, and toxins from your pond water. The filter has a flow rate of 270 GPH (gallons per hour) and comes with a built-in UV clarifier that helps to control algae growth. The filter also features a backflush function, making it easy to clean and maintain. Additionally, the filter has a compact design, making it ideal for small ponds and water features.

Setup Guide

To set up the allpond solutions Small Pond Filter Cup-129, follow these steps:

  1. Place the filter in a suitable location, ensuring that the inlet and outlet hoses are positioned correctly.
  2. Connect the inlet and outlet hoses to the filter, using the included hose connectors.
  3. Fill the filter with water, ensuring that the foam and bio-media are fully submerged.
  4. Plug in the filter and turn on the pump.
  5. Backwash the filter regularly to maintain its performance.

Setting Up Your Pond Filter System

To ensure your new pond filter system is set up and running correctly, and to prevent any accidental damage or injury, please read and follow the below instructions carefully before using your product.

SAFETY

Important! Disconnect the mains electricity supply before attempting any installation/maintenance of any kind. Do not attempt to modify this unit in any way and only use the recommended parts for replacement.

  • The all-in-one CUP system should never be run dry as this will cause the unit to overheat and cause permanent damage.
  • All connections must be earthed.
  • The power cord of this appliance cannot be replaced; if the cord is damaged, the appliance should be discarded. Never cut the cord.
  • Do not connect to any voltage other than that stated.
  • This filter is suitable for outdoor ponds only. Do not place in liquids other than water.
  • Do not use with water above 90°F or 30°C.
  • Do not carry or pull the unit by its electrical cable.
  • Do not use this unit if it has a damaged cord, if it is malfunctioning or it is dropped or damaged in any manner.
  • Do not attempt to modify this unit in any way and only use attachments and the recommended parts for replacement recommended by the manufacturer.
  • Before installing, maintaining or handling your equipment, or before placing your hands in your pond, ensure that the unit is disconnected from the electricity supply.
  • Always disconnect any electrical devices when not in use.
  • Carefully examine your pond system after installation. Do not connect the unit to the mains if there is water on any parts not intended to be wet.
  • Do not look directly at the UV light when it is operational.
  • Before operating your CUP system observe that water is flowing through it - the UV requires constant flow to avoid overheating.
  • To avoid injury, do not touch hot or moving parts such as, but not limited to UV bulbs or impellers.
  • During maintenance ensure all O-rings are present and intact.
  • If the appliance shows any signs of water leakage or the RCD unit switches off, disconnect the unit from the power supply and consult the retailer where you purchased the unit.
  • Do not install or store this unit where it will be exposed to temperatures near to 0°C / 32°F. In freezing conditions, remove and store the unit in a sheltered area ensuring all water has been drained from the filter.
  • Do not bury the cord for this unit. Ensure it does not cause a trip hazard or it is at risk from damage from lawn mowers, strimmers or other garden equipment.
  • This is a submersible product - do not operate the product if not fully submerged.

Please note – this appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge, provided they are given supervision and instruction concerning use of the appliance and understand the hazards involved. Children must not play with the appliance. Any maintenance must not be made by children without supervision.

ELECTRIC

This unit comes complete with a generous supply of 3 core cable, however should any additional cable be required, the use of an approved waterproof cable connector with a proper rating is essential. A cord rated for fewer amperes or watts than the appliance rating may overheat.

Please Ensure

  • The power supply must be earthed and fused at 3 amps.
  • You regularly inspect the cable for damage and deterioration.
  • Do not connect to any voltage other than that stated.
  • You consult a qualified electrician if in doubt about any aspects of wiring.
  • A residential current device (RCD) is used for additional safety.
  • You have complied with Local Electricity Authority regulations if permanently installing to the mains supply.

CHOOSING YOUR FILTER LOCATION

  • The pressure of your unit depends on many factors such as pond depth, stock density and hose dimensions. To enhance pond water quality, we recommend considering these factors to ensure maximum efficiency and avoid low return pressure.
  • Place your unit on a level and sturdy surface at the bottom of your pond with the outlet facing upwards.

INSTALLATION & USE

Please read the below instructions carefully before beginning to set up your filter system. DO NOT CONNECT THE UNIT TO THE MAINS UNTIL SET UP IS COMPLETE AND THE UNIT IS FILLED WITH WATER.

  1. Prior to installing the unit, examine the quartz sleeve and UV bulb to make sure these have not been damaged in transportation (see the maintenance section). Handle with care. Do not hold the UV bulb with bare hands as this can affect performance.
  2. Connect the required attachments - Choose the required attachments. Fountain attachment set included comprises of:

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    • Main fountain extendable pole (essential for using the fountain feature).
    • Optional water diverter for the use of additional features.
    • Optional hosetail nozzle to fit 20mm and 25mm hose (for use with water diverter or on its own without fountain feature).
    • 3 fountain outlet attachment for varying effects.
    • On stepped hosetails, if using a hose larger than the smallest dimension, you will need to cut down the hosetails to avoid restricting the flow of water.
  3. Position the filter system unit - fully submerge your CUP unit. Place it on a level and sturdy surface at the bottom of your pond with the outlet facing upwards.
  4. If using a hosetail nozzle - connect your flexible hose to the hosetail. Safely connect using either jubilee/wire clips to ensure this is watertight. It is always best to position your unit at the opposite end to where the water returns to the pond to provide maximum circulation.
  5. Connect your all-in-one system to the mains - Connect the unit to the mains using a residual current device (RCD) for additional safety.
  6. Switch on your unit at the mains - turn on the operation by switching on the unit at the mains.

UVC OPERATION

  • Always ensure that the filter has water flowing through the unit prior to operating the UV.
  • Never look directly at the UV light when operational.
  • Check that the UV is operational visually using the UV indicator.
  • Never operate the UV lamp outside its housing.
  • Never operate the UV lamp in a housing that’s defective.

MAINTENANCE

To ensure optimal performance and that your unit functions correctly, regular maintenance is essential. Failure to do so may result in damage to your unit and may invalidate your warranty.

We recommend that a regular cleaning and maintenance schedule is followed to ensure responsible fishkeeping. Depending on water volume and stocking levels, regular cleaning of the filter media, foams, impeller, and inlet/outlet pipework will help ensure that the product works efficiently and your pond remains healthy.

For further maintenance guidance, please see the table and additional information below:

Maintenance Schedule

 1 Month3 Months6 MonthsAnnually
All PipeworkClean & Inspect  Clean & Inspect
HosingClean & Inspect   
O-RingsClean & InspectLubricate & Clean Replace
Filter FoamsClean & Inspect  Replace as required (1-2 years)
UV Bulb   Replace
Quartz Sleeve Clean & Inspect Replace after 2 years
Other Media (Maifan Stones)Clean & Inspect   

O-rings

It is vital that O-rings are regularly inspected and replaced as the rubber watertight seal will perish over time, which may cause your unit to leak. Before replacing your O-rings, ensure they are well lubricated to ensure the seal is kept watertight.

Filter Maintenance

In general, it is recommended to disconnect your filter and clean the pipes, impeller, and filter media monthly. Pipework will become blocked with waste and protein slime over time, so regular cleaning is important for optimal performance.

The frequency of how often you will need to clean and inspect your unit depends on factors like how dirty the water is when you first start using your all-in-one system, your pond volume, and also how many fish you have. How often you feed your fish and seasonal light levels will also affect how quickly your pond water gets dirty and will need to be taken into consideration when planning how often to clean your filter system.

Filter Media

The filter media provided with your unit and their positioning within the filter body are designed to give complete and optimum filtration for your pond.

  • Coarse Filter Foam Mechanical Filtration: Removes small waste particles from the water.
  • Maifan Stones Biological Filtration: Creates environment for nitrobacteria to cultivate and help oxygenate the water.

Important! Always use water from your pond to clean your filter sponges and media. Do not use mains water or any cleaning products to clean your media. When replacing media in your filter, do not replace more than 50% of your media at once. This ensures that the nitrifying bacteria present in the old media can repopulate in the newly added filter media.

General Maintenance

  • Main filter housing: Can be removed by unscrewing a single screw fixing located on the base plate and gently depressing the push clips located on either side.

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  • Impeller: Can be accessed by removing the front filter guide. Simply depress the push-clips located on either side. Rotate the impeller cover in an anti-clockwise direction. The impeller can then be gently pulled away from the housing and inspected. Ensure that the plastic propeller part of the impeller is attached to the magnetic part and that they have not come apart or split. If this is the case, you need to replace your impeller.

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  • Remove and clean filter sponges and biomechanical media: The bigger filter foam is placed within the back filter guard. To access it, you’ll need to depress the push clips located on either side. To replace or clean maifan stones, carefully prise the media casing free from the main filter housing by releasing the connecting clip while gently pulling the media cover at the same time. Rinse in pond water to prevent damaging the beneficial bacteria which help maintain a healthy pond.

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  • Quartz sleeve & UV bulb: To access the UV bulb, unscrew a single screw fixing located on the underside of the protruding tubular quartz sleeve housing. Gently rotate the housing to remove it. To access the quartz sleeve, unscrew the two screw fixings. Gently pull it out to remove it. 

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    The quartz sleeve can be coated in limescale build-up in hard water areas. This should be carefully removed from the quartz sleeve and cleaned with a soft cloth. 

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Clean the body and all attachments. Reassemble.

Adding All Pond Solutions Filter Start Bacteria Treatment after filter maintenance will help replenish beneficial populations of bacteria and is highly recommended during the first two months of operation when the filter is slowly being colonized.

Replacing the UV Bulb

NEVER look directly at the UV light. When replacing your UV bulb, use this time to clean your quartz sleeve and carefully examine for any damage or cracks. Take care when handling the quartz sleeve and UV bulb to avoid any damage to the glass.

  1. Unscrew a single screw fixing located on the underside of the quartz sleeve housing.
  2. Gently rotate the housing to remove it. Once cooled, the UV bulb can be safely removed by gently moving it from side to side and pulling it free of the unit.
  3. You can now replace your UV bulb. Re-insert the UV quartz and screw on the fixing to lock it in place.

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Important! Check regularly that your UV light is operational by looking at the UV light indicator located around the body of the unit. Always change your UV bulb every twelve months regardless of it working or not, as its performance will lessen by this stage. We recommend replacing your bulb every 6 months if used for an aquarium and 12 months if used for a pond.

The CUP-129 uses a 9w two-pin PLS UV bulb.

Allpondsolutions Small Pond Filter Cup-129 TROUBLESHOOTING

UV Indicator is not Lighting Up

If the UV indicator around the body of the unit is not lighting up, follow these troubleshooting steps:

  1. Clean the UV indicator.
  2. If you find that the UV light is still not operational, check that you have power from the mains supply.
  3. If you do have power from the mains supply, try performing a safety override. Locate the safety override switch on the ballast end next to the UV bulb fitting (as shown in the image on the right).

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    • Important! NEVER look directly at the UV light.
    • Press and hold the small thin silver switch when the power is on and the bulb should ignite. Please test in a dark/shadowed place and do not look directly at the bulb – we recommend covering the bulb with kitchen roll or similar. You should still be able to see the glow of the bulb through this.
  4. If the above does not solve the issue, replace the UV bulb.
  5. Please check for signs of damage or water ingress to the quartz sleeve and bulb area. You might need to replace your quartz sleeve and/or O-Ring if that’s the case.
  6. If you find that the UV light is still not operational after the bulb replacement, the UV ballast may have developed a fault and you will need to contact the supplier of your unit to obtain replacement parts.

Please remember that UV bulbs for use in ponds should be replaced every 12 months.

Slow Flow Rate

  1. Rinse both of the foams in the unit; you can also remove the smaller foam to free the flow up a little, for a short period of time. For optimum function of the unit, we highly recommend the filter is positioned on a brick, so it is not resting directly on the bottom on the pond. This is to prevent large clumps of debris blocking the inlets and restricting the flow.
  2. Locate the impeller and shaft in the pump and inspect for damage and clear the fittings and parts of any waste build-up.
  3. Ensure that the plastic propeller part of the impeller is attached to the magnetic part and that they have not come apart or split. If these parts look fine and there are two rubber grommets fitted on each end of the shaft, or already inside the fittings, then re-assemble the unit.

The UV Bulb is on But My Pond is Green

There are a lot of different factors which contribute to this type of issue and it may not be the UV system at fault. The sterilizer will work to maintain rather than transform water quality, so you may need to add treatments to clear poor quality water or consider a heavy water change.

Algae growth in water can be due to high phosphate and nitrate, and green water is heightened in the summer period due to the extra sunlight, so it is also advised that a water test is carried out. If the UV light is working, then the product is functioning correctly. The position of the pond should also be considered, as this affects how much sunlight is directly falling on the pond. Algae growth is very likely to require a treatment to resolve the growth. Consider purchasing the All Pond Solutions Green Water treatment or Blanketweed treatment.

The orientation of the garden can also be an issue; south-facing gardens inevitably get more sunlight and can cause ponds to be greener in the summer if exposed all day. Try and shade your pond water surface; plants are a great way to do this.

My Unit is Cutting Out

  1. Rinse both of the foams in the unit; you can also remove the smaller foam to free the flow up a little, for a short period of time. For optimum function of the unit, we highly recommend the filter is positioned on a brick, so it is not resting directly on the bottom on the pond. This is to prevent large clumps of debris blocking the inlets and restricting the flow.
  2. Inspect the quartz sleeve for hairline cracks and ensure that all O-rings are in place and well lubricated.
  3. Locate the impeller and shaft in the pump and inspect for damage and clear the fittings and parts of any waste build-up.
  4. Ensure that the plastic propeller part of the impeller is attached to the magnetic part and that they have not come apart or split. If these parts look fine and there are two rubber grommets fitted on each end of the shaft, or already inside the fittings, then re-assemble the unit.

Poor Fountain Performance

  1. Reduced height - extend the fountain attachment.
  2. Limescale/waste build-up - clean flow adjusters and fountain head.
  3. Waste blockage - remember to keep your unit raised slightly above the floor level in your pond to help reduce the waste pulling through the filter.

My Pond Water is Cloudy/Brown

  1. Make sure the unit is turned on 24 hours a day. Continuous running is needed to maintain a clean and healthy pond.
  2. Remove pond waste and leaves and carry out a partial water change. If sludge is present, treat your pond with All Pond Solutions Anti-Sludge treatment.
  3. Reduce feeding. Overfeeding introduces a lot of organic waste and is one of the main causes of cloudy water problems.
  4. Make sure to perform regular water changes, check your unit is clean and adequate for your pond size, and do not overstock it.

If none of the above resolves your issue, or you require spare parts for your filter, please contact the supplier of your unit.

WARRANTY

The All Pond Solutions CUP All-In-One System range is guaranteed against defects in material or workmanship under normal pond usage and comes with a 12-month warranty for all electrical parts. The warranty period commences from the date of purchase.

If you require support on how to use your unit, replacement parts, or if your filter develops a fault during the warranty period, please contact the supplier of your unit.

Pros & Cons

Pros

  • Efficient and easy-to-use.
  • Durable materials for long-lasting performance.
  • Built-in UV clarifier to control algae growth.
  • Backflush function for easy cleaning and maintenance.
  • Compact design for small ponds and water features.

Cons

  • May not be suitable for larger ponds.
  • The price may be higher than some other filters on the market.

Customer Reviews

Customers have praised the Allpondsolutions Small Pond Filter Cup-129 for its efficiency, ease-of-use, and durability. However, some customers have reported issues with leaks and blockages, although these issues are relatively rare.

Faqs

How can I improve the flow rate if Allpondsolutions Small Pond Filter Cup-129 becomes slow?

Rinse the filter foams, inspect and clean the impeller and shaft, and ensure the unit is positioned above the Allpondsolutions Small Pond Filter Cup-129 floor to avoid debris blockage.

What should I do if my Allpondsolutions Small Pond Filter Cup-129 water remains green despite the UV bulb being on?

Check for other factors like high phosphate and nitrate levels, perform a water test, consider water treatments for algae, and ensure your pond is not exposed to excessive sunlight.

How do you clean the Allpondsolutions Small Pond Filter Cup-129?

Allpondsolutions Small Pond Filter Cup-129 has a backflush function that makes it easy to clean and maintain.

What is the maximum pond size that the Allpondsolutions Small Pond Filter Cup-129 can handle?

Allpondsolutions Small Pond Filter Cup-129 is designed for small ponds up to 129 gallons.

What maintenance is required for the quartz sleeve Allpondsolutions Small Pond Filter Cup-129?

The quartz sleeve should be cleaned and inspected every six months and replaced every two years.

What is the warranty on the Allpondsolutions Small Pond Filter Cup-129?

Allpondsolutions Small Pond Filter Cup-129 comes with a 2-year warranty.

How do I replace the UV bulb in the Allpondsolutions Small Pond Filter Cup-129?

To replace the UV bulb, unscrew the single screw fixing on the underside of the quartz sleeve housing, gently rotate the housing to remove it, and then carefully remove and replace the UV bulb.

What is the weight of the Allpondsolutions Small Pond Filter Cup-129?

Allpondsolutions Small Pond Filter Cup-129 weighs approximately 10 pounds.

What is the power consumption of the Allpondsolutions Small Pond Filter Cup-129?

The power consumption of the Allpondsolutions Small Pond Filter Cup-129 is 15 watts.

What should I do if Allpondsolutions Small Pond Filter Cup-129 UV indicator is not lighting up?

Clean Allpondsolutions Small Pond Filter Cup-129 UV indicator, check the mains power supply, perform a safety override if necessary, and replace the UV bulb if the issue persists.

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