Introduction

The Arris Ultra Fast Cable Modem SB8200 DOCSIS 3.1 is a high-speed cable modem designed to deliver fast and reliable internet connections for your home or office. This modem is compatible with major cable internet providers such as Xfinity, Spectrum, and Cox. With its DOCSIS 3.1 technology, it can deliver speeds of up to 10 Gbps, making it an ideal choice for heavy internet users, gamers, and businesses. The estimated price of the SB8200 is around $160 to $180, and it was launched in the market on May 15, 2017.

FEATURES

• 2x2 OFDM/ OFDMA DOCSIS® 3.1 channels and/or 32x8 SCQAM DOCSIS® 3.0
• 1.2 GHz Full Capture Bandwidth Tuner
• Multi Processor Technology  with ARM based Application Processor
• Dual Gigabit Ethernet Ports with Auto Negotiate and Auto MDIX
• Switchable upstream filters for 42 MHz or 85MHz operation
• Switchable downstream filters for 85MHz or 108MHz with option for 258MHz and an upper edge of 1218MHz
• US and DS spectrum analyzer
• LEDs indicate DOCSIS 3.0 or DOCSIS 3.1 Operation
• Color coded Rear Panel for ease of installation
• ARRIS Consumer Support via Phone, Email, and Chat
• PNM based network monitoring and diagnosis for Service Provider troubleshooting

PRODUCT OVERVIEW

SB8200 supporting DOCSIS 3.1 allows unprecedented data rates to be delivered to Retail consumers.  The SB8200 is designed to easily deploy  Gigabit+ data services. Switchable  US and DS filters are designed to produce superior RF performance  while reducing  interference in the home network and allowing the flexibility required for the Cable Operators to transition from DOCSIS 3.0 to DOCSIS 3.1.  Increased DRAM and Flash allow new applications to be deployed on the modem. This feature-packed unit is intended to serve as the hub of the subscribers network, connecting all IP capable devices (Internet, Data, Voice and Video) throughout the customers premises.  Residential and Small Business High Speed Data Customers often opt to purchase and control their own network devices, avoiding Cable Operator modem lease fees.  With the SB8200, consumers can leverage the newest technology and highest data rates offered by their Service Providers.  The SB8200 is backward compatible to the highest DOCSIS 3.0 speeds possible, allowing a purchaser to ‘future proof’ their purchase with the best DOCSIS 3.0 speeds until the Service providers upgrade their network technology to offer DOCSIS 3.1 service. The SB8200 will help lead the future to advanced home and small office services.

Interface Speeds

Specifications

Physical

• Operating Temperature  °C: 0 to 50
• Operating Relative Humidity: 5-85% (Non condensing)
• Storage Temperature °C: -40 to 70
• Dimensions (H x W x D) in.: 5.24” x 5.24” x 1.65”
• Weight lbs: 2.1 
• Diagnostic LED’s  (Front): Power, US/DS, Online,
• Diagnostic LED’s  (Rear): Ethernet Link/Speed

Interfaces

• RF Interface: 1 External‘F’ type connector 
• Data Interfaces (bridged): 2 x 10/100/1000 Base-T Ethernet (RJ-45 connector)
• Home port: -
• Input Voltage (nominal): 115VAC, 60 Hz

RF Downstream

• Bonded Channels: Up to 32 SCQAM or 2 OFDM
• Tuner Configuration Configurable Diplex Filter: Full capture tuning range 108MHz-258MHz
• Frequency Range (MHz): 108MHz-1218MHz DOCSIS
• DOCSIS Data Rate (Mbps Max.): 10 Gbps
• RF Input Sensitivity Level (dBmV): -15  to +15 (DOCSIS)

RF Upstream

• Bonded Channels: Up to  8 SCQAM or 2 OFDMA
• Frequency Range (MHz): 5 MHz to 85 MHz
• Configurable Diplex Filter: 42MHz-85MHz
• Data Rate (Mbps Max.): Over 2 Gbps
• RF Output Level (dBmV )
  • +65 dBmV (64 QAM, single upstream)
  • +57dBmv (64QAM, 4-8 upstreams)
  • +65dBmV (16 QAM, single upstreams)

Compliance

• Certification
  • Compliant Class B Digital Device –Part 15 of the Federal 
  • Communications Commission (FCC), DOCSIS 3.1
• Environmental: RoHS, Energy Efficient Ethernet, CeC, Pb-Free, Compliant with SNE Voluntary Environmental Agreement

Description

The Arris Ultra Fast Cable Modem SB8200 DOCSIS 3.1 features a sleek and compact design, making it easy to place in any room or office. It has two Gigabit Ethernet ports that enable you to connect multiple devices such as computers, gaming consoles, and smart TVs. The SB8200 also has a download speed of up to 2 Gbps and an upload speed of up to 1 Gbps. It supports IPv6, which ensures secure and efficient data transfer. Additionally, it has a built-in advanced security feature that protects your network from cyber threats and attacks.

Setup Guide

Setting up the Arris Ultra Fast Cable Modem SB8200 DOCSIS 3.1 is easy and straightforward. Follow the steps below to set up your modem:

1. Connect the power cord to the modem and plug it into a power outlet.
2. Connect one end of the coaxial cable to the modem and the other end to the wall outlet.
3. Connect one end of the Ethernet cable to the modem and the other end to your computer or router.
4. Turn on the modem and wait for it to initialize.
5. Access the modem's configuration page through your web browser and follow the instructions to complete the setup process.

Troubleshooting

Here are some common problems and solutions for the Arris Ultra Fast Cable Modem SB8200 DOCSIS 3.1:

• Problem: The modem is not connecting to the internet.
  Solution: Check the coaxial and Ethernet cable connections, and make sure that the modem is connected to the correct wall outlet. Restart the modem and try again.
• Problem: The modem is overheating.
  Solution: Make sure that the modem is in a well-ventilated area, and avoid placing it near heat sources. If the modem is still overheating, contact Arris support for further assistance.

Pros & Cons

• Pros
  • Fast and reliable internet connection
  • DOCSIS 3.1 technology
  • Two Gigabit Ethernet ports
  • IPv6 support
  • Advanced security feature
• Cons
  • Expensive compared to other cable modems
  • May be overkill for some users
  • No built-in Wi-Fi

Customer Reviews

The Arris Ultra Fast Cable Modem SB8200 DOCSIS 3.1 has received positive reviews from customers. Many users have praised its fast and reliable internet connection, easy setup process, and sleek design. However, some users have criticized its high price and lack of built-in Wi-Fi. Overall, the SB8200 is a great choice for heavy internet users and businesses that require fast and reliable internet connections.

Most Common Complaints

The most common complaints about the Arris Ultra Fast Cable Modem SB8200 DOCSIS 3.1 are its high price and lack of built-in Wi-Fi. Some users have also reported issues with the modem's firmware, which can cause connection problems and other issues. However, these issues can be resolved by updating the firmware to the latest version.