Setup: At and T Dect 6.0 Cordless Telephone EL52200 User Guide

AT&T DECT 6.0 Cordless Telephone EL52200

Introduction

The AT&T DECT 6.0 Cordless Telephone EL52200 is a high-quality, feature-rich cordless phone designed to provide clear and reliable communication. Launched in recent years, this phone has quickly gained popularity for its advanced features and user-friendly design. The estimated price of this phone is around $50-$70, making it an affordable option for both home and office use.

This telephone is designed with the latest DECT 6.0 technology, which ensures interference-free calls and a range of up to 150 feet indoors and 1000 feet outdoors. The EL52200 model comes with a sleek and ergonomic design, making it comfortable to hold and use. It also features a backlit keypad and display, allowing for easy use in low-light environments.

The phone includes multiple handsets, allowing you to expand your system up to 5 handsets, making it ideal for large homes or offices. Additionally, it supports caller ID, call waiting, and a phonebook that can store up to 50 entries. The phone also has a built-in answering machine with a capacity to record up to 14 minutes of messages.

Getting started

Telephone base and charger installation

• Install the telephone base and charger as shown below. If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack. The filter prevents noise and caller ID problems caused by DSL interference. Please contact your DSL service provider for more information about DSL filters.
• The telephone base comes ready for tabletop use. If you want to mount your telephone on a wall, refer to Wall mount installation on page 7 for details.

Battery installation and charging

Battery installation

1. Plug the battery connector securely into the socket inside the handset battery compartment, matching the color-coded label. 
2. Insert the supplied battery with the label THIS SIDE UP facing up as indicated.
3. Align the cover flat against the battery compartment, then slide it upwards until it clicks into place.
4. Charge the handset by placing it face up in the telephone base or charger. The CHARGE light is on when charging.
5. To replace the battery, press the tab and slide the battery compartment cover downwards. Lift out the old battery and disconnect it from the handset. Follow the instructions above to install and charge the new battery.

Battery charging
Once you have installed the battery, the screen indicates the battery status (see the table below). If necessary, place the handset in the telephone base or charger to charge he battery. For best performance, keep the handset in the telephone base or charger when not in use. See  

Technical specifications on page 73 for battery charging and operating times.

If the screen is blank, you need to charge the handset without interruption for at least 30 minutes to give the handset enough charge to use the telephone for a short time. The screen shows LOW BATTERY until you have charged the battery without interruption for at least 30 minutes. The following table summarizes the battery charge indicators and actions to take.

Wall mount installation

The telephone base comes ready for tabletop use. If you want to mount your telephone on a wall, use the provided wall mount bracket to connect with a standard dual-stud telephone wall mounting plate. If you do not have this mounting plate, you can purchase one from many hardware or consumer electronics retailers. Professional assistance may be required to install the mounting plate.

Tabletop to wall mount installation
To change the telephone base from the tabletop installation to waa wall mount installation, make sure you first unplug the power adapter from the electrical outlet and unplug the telephone line cord from the telephone wall jack.

1. Plug one end of the telephone line cord into the TEL. LINE jack on the bottom of the telephone base. Plug the small end of the larger power adapter into the power jack on the bottom of the telephone base.
2. Position the telephone base as shown below. Insert the extended tabs of the wall mount bracket into the slots on the back of the telephone base. Push the telephone base down until it clicks securely in place.

3. Route the telephone line cord through the wall mount bracket hole. Route the power cord out of the bottom of the telephone.

   

4. Plug the other end of the telephone line cord into the telephone wall jack. Plug the large end of the larger power adapter into an electrical outlet not controlled by a wall switch.

   

5. Align the holes on the wall mount bracket with the mounting studs of the wall mounting plate and slide the bracket down until it locks securely. Bundle the telephone line cord and power adapter cord neatly with twist ties.

   

Wall mount to tabletop installation
To change the telephone base from the wall mount installation to a tabletop installation, follow the steps below.

1. Unplug the large end of the larger power adapter from the electrical outlet.

2. If the telephone line cord and power adapter cord are bundled, untie them first. Slide the wall mount bracket up and remove it from the wall mounting plate. Unplug the end of the telephone line cord from the telephone wall jack.

   

3.  Lift the telephone base up to detach it from the wall mount bracket.

4. Refer to the Telephone base and charger installation on page 4 to install the telephone base.

   

Detailed Specifications (Key Features)

• RF frequency band :1921.536MHz — 1928.448MHz
• Channels: 5
• Operating temperature:
  • 32°F — 122°F
  • 0°C — 50°C
• Telephone base voltage: (AC voltage, 60Hz) 96 — 130Vrms
• Telephone base voltage: (DC adapter output) 6VDC @400mA
• Handset voltage:2.4 — 3.2VDC
• Charger voltage: (AC adapter output)6VAC @300mA

Troubleshooting

• Relocate your telephone base to a higher location. The telephone will have better reception when installed in a high area.
• If the other telephones in your home are having the same problem, the problem is in your wiring or telephone service. Contact your telephone service provider (charges may apply).
• If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack (see Telephone base and charger installation on page 4). The filter prevents noise and caller ID problems caused by DSL interference. Please contact your DSL service provider for more information about DSL filters.
• My cordless handset does not ring when I receive a call.
• Make sure that the ringer is not turned off. Refer to Ringer's volume on page 11.
• Make sure the telephone line cord is plugged securely into the telephone base and the telephone wall jack. Make sure the power cord is securely plugged in.
• The cordless handset may be too far from the telephone base.
• Make sure the battery is fully charged. See Technical specifications on page 73 for battery charging times. For optimum daily performance, return the cordless handset to the telephone base or charger when not in use.
• You may have too many extension telephones on your telephone line to allow all of them to ring simultaneously. Try unplugging one telephone at a time until the telephone starts ringing.
• The layout of your home or office might be limiting the operating range. Try moving the telephone base to another location, preferably on an upper floor.
• If the other telephones in your home are having the same problem, the problem is in your wiring or telephone service. Contact your telephone service provider (charges may apply).
• Test a working telephone at the telephone wall jack. If another telephone has the same problem, the problem is the telephone wall jack. Contact your telephone service provider (charges may apply).
• Other electronic products can cause interference to your cordless telephone. Try installing your telephone as far away as possible from electronic devices such as wireless routers, or other cordless telephones.
• Completely remove then replace the battery. Place the cordless handset in the telephone base. Wait for the cordless handset to reestablish its connection with the telephone base. Allow up to one minute for this to take place.
• Your telephone line cord might be defective. Try installing a new telephone line cord.
• My caller ID isn’t working.
• Caller ID is a subscription service. You must subscribe to this service from your telephone service provider for this feature to work on your telephone.
• Your caller must be calling from an area that supports caller ID. Both your and your caller’s telephone service providers must use callerID-compatible equipment.
• Make sure the home area code is set correctly in the telephone  (see Home area code on page 14).
• If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line, you must install a DSL filter between the telephone line and the telephone wall jack (see Telephone base and charger installation on page 4).
• The filter prevents noise and caller ID problems caused by DSL interference. Please contact your DSL service provider for more information about DSL filters.
• My telephone does not receive caller ID when on a call.
• I cannot retrieve voicemail messages.
• Your telephone has both a built-in answering system and voicemail indication. They are independent features and each alerts you to new messages differently (see Answering system and voicemail on page 43). If you subscribe to voicemail service from your telephone service provider (charges may apply), contact your telephone service provider for more information on how to access your voicemail.
• Incomplete messages.
• If a caller leaves a very long message, part of it may be lost when the answering system disconnects the call after four minutes.
• If the caller pauses for longer than seven seconds, the answering system stops recording and disconnects the call.
• If the answering system’s memory becomes full during a message, the answering system stops recording and disconnects the call.
• If the caller’s voice is very soft, the answering system may stop recording and disconnect the call.
• If someone picks up the call at a telephone on the same line during a message, the answering system stops recording and disconnects the call. Part of the message may be lost.
• The answering system does not record messages.
• Make sure the answering system is on (see Answering on/off on page 39).
• Make sure the memory of the answering system is not full. When the answering machine memory is full, it does not record new messages until some old messages are deleted. 
• If you subscribe to a voicemail service, change the number of rings so 
  that your answering system answers before your voicemail answers (see Answering system and voicemail on page 43). To determine how many rings activate your voicemail, contact your telephone service provider.
• If there is a fax machine connected to the same telephone line, try disconnecting the fax machine. If that solves the problem, consult your fax machine documentation for information on compatibility with  
  answering systems.
• The announcement is not clear.
• When you record your announcement, make sure you speak in a normal tone of voice, towards the microphone on the handset.
• Make sure there is no background noise (TV, music, etc.) while recording.
• I subscribe to a nontraditional telephone service that uses my computer to establish connections, and my telephone doesn’t work.
• Make sure your computer is powered on.
• Make sure your Internet connection is working properly.
• Make sure that the software is installed and running for your nontraditional telephone service.
• Make sure to plug your USB telephone adapter into a dedicated USB port on your computer. Do not plug into a multiple-port USB hub (USB splitter) that is not powered.
• In a few rare instances, the USB port on your computer may not have enough power. In these instances, try using a USB hub with its own external power supply.
• If you are using a firewall, it may prevent access to your nontraditional telephone service. Contact your service provider for more information.
• Common cause for electronic equipment:
• If the telephone is not responding normally, try resetting the telephone. Do the following in the order listed:
  1. Disconnect the power to the telephone base.
  2. Disconnect the cordless handset battery, and spare battery, if applicable. Wait a few minutes.
  3. Connect the power to the telephone base.
  4. Completely remove then replace the battery. Place the cordless handset into the telephone base.
  5. Wait for the cordless handset to reestablish its connection with the telephone base. Allow up to one minute for this to take place.

Maintenance

Taking care of your telephone

• Your cordless telephone contains sophisticated electronic parts, so it must be treated with care.
• Avoid rough treatment.
• Place the handset down gently.
• Save the original packing materials to protect your telephone if you ever need to ship it.

Avoid water

• Your telephone can be damaged if it gets wet. Do not use the handset in the rain, or handle it with wet hands. Do not install the telephone base near a sink, bathtub, or shower.

Electrical storms

• Electrical storms can sometimes cause power surges harmful to electronic equipment. For your own safety, take caution when using electric appliances during storms.

Cleaning your telephone

• Your telephone has a durable plastic casing that should retain its luster for many years. Clean it only with a soft cloth slightly dampened with water or mild soap.
• Do not use excess water or cleaning solvents of any kind.
• Remember that electrical appliances can cause serious injury if used when you are wet or standing in water. If the telephone base should fall into water, DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORDS FROM THE WALL. Then pull the telephone out by the unplugged cords.

Safety information

• Read and understand all instructions in the user’s manual. Observe all markings on the product.
• Avoid using a telephone during a thunderstorm. There might be a slight chance of electric shock from lightning.
• Do not use a telephone in the vicinity of a gas leak. Under certain circumstances, a spark may be created when the adapter is plugged into the power outlet, or when the handset is replaced in its cradle. This is a common event associated with the closing of any electrical circuit. The user should not plug the phone into a power outlet, and should not put a charged handset into the cradle, if the phone is located in an environment containing concentrations of flammable or flame-supporting gases, unless there is adequate ventilation. A spark in such an environment could create a fire or explosion. Such environments might include: medical use of oxygen without adequate ventilation; industrial gases (cleaning solvents, gasoline vapors, etc.); a leak of natural gas, etc.
• Do not use this product near water, or when you are wet. For example, do not use it in a wet basement or shower, or next to a swimming pool, bathtub, kitchen sink, or laundry tub. Do not use liquids or aerosol sprays for cleaning. If the product comes in contact with any liquids, unplug any line or power cord immediately. Do not plug the product back in until it has dried thoroughly.
• Install this product in a protected location where no one can trip over any line or power cords. Protect cords from damage or abrasion.
• If this product does not operate normally, read the Troubleshooting section starting on page 57 in this user’s manual. If you cannot solve the problem, or if the product is damaged, refer to the Limited Warranty section starting on page 71. Do not open this product except as may be directed in your user’s manual. Opening the product or reassembling it incorrectly may expose you to hazardous voltages or other risks.
• Replace batteries only as described in Battery installation and charging on page 5 in your user’s manual. Do not burn or puncture batteries — they contain caustic chemicals.
• The power adapters are intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if they are plugged into a ceiling, under-the-table, or cabinet outlet.
• Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the handset by radio waves, so there is a possibility that your cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset. For this reason, you should not think of cordless telephone conversations as being as private as those on corded telephones.
• Electrical power: The telephone base of this cordless telephone must be connected to a working electrical outlet that is not controlled by a wall switch. Calls cannot be made from the handset if the telephone base is unplugged, switched off, or if the electrical power is interrupted.
• Potential TV interference: Some cordless telephones operate at frequencies that may cause interference to TVs and VCRs. To minimize or prevent such interference, do not place the telephone base of the cordless telephone near or on top of a TV or
• VCR. If interference is experienced, moving the cordless telephone farther away from the TV or VCR will often reduce or eliminate the interference.
• Rechargeable batteries: This product contains nickel-metal hydride rechargeable batteries. Exercise care in handling batteries in order not to create a short circuit with conductive material such as rings, bracelets, and keys. The battery or conductor may overheat and cause harm. Observe proper polarity between the battery and the battery charger.
  Nickel-metal hydride rechargeable batteries: Safely dispose of these batteries. Do not burn or puncture. Like other batteries of this type, if burned or punctured, they could release caustic material, which could cause injury.
• The RBRC™ Seal means that the manufacturer is voluntarily participating in an industry program to collect and recycle nickel-metal hydride rechargeable batteries when taken out of service within the United States. These batteries may be taken to a participating local retailer of replacement batteries or recycling center. Or you may call 1 (800) 8-BATTERY for locations accepting spent Ni-MH batteries.

Precautions for users of implanted cardiac pacemakers

Cardiac pacemakers (applies only to digital cordless telephones): Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers. Supported by the U.S. Food and Drug Administration, WTR recommends to physicians that:

Pacemaker patients

• Should keep wireless telephones at least six inches from the pacemaker.
• Should NOT place wireless telephones directly over the pacemaker, such as in a breast pocket, when it is turned ON.
  Should use the wireless telephone at the ear opposite the pacemaker.

Limited warranty

The AT&T brand is used under license - any repair, replacement,t or warranty service, and all questions about this product should be directed to our website at   www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.

1. What does this limited warranty cover?
   The manufacturer of this AT&T branded product warrants to the holder of a valid proof of purchase (“CONSUMER” or “you”) that the product and all accessories provided in the sales package (“PRODUCT”) are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the PRODUCT operating instructions. This limited warranty extends only to the CONSUMER for products purchased and used in the United States of America and Canada.
2. What will be done if the PRODUCT is not free from defects in materials and workmanship during the limited warranty period (“materially defective PRODUCT”)?
   During the limited warranty period, the manufacturer’s authorized service representative repairs or replaces at the manufacturer’s option, without charge, a materially defective PRODUCT. If the manufacturer repairs the PRODUCT, they may use new or refurbished replacement parts. If the manufacturer chooses to replace the PRODUCT, they may replace it with a new or refurbished PRODUCT of the same or similar design. The manufacturer retains the defective parts, modules, or equipment. Repair or replacement of the PRODUCT, at the manufacturer’s option, is your exclusive remedy. The manufacturer returns the repaired or replacement products to you in working condition. You should expect the repair or replacement to take approximately 30 days.
3. How long is the limited warranty period?
   The limited warranty period for the PRODUCT extends for ONE (1) YEAR from the date of purchase. If the manufacturer repairs or replaces a materially defective PRODUCT under the terms of this limited warranty, this limited warranty also applies to the repaired or replacement PRODUCT for a period of either (a) 90 days from the date the repaired or replacement PRODUCT is shipped to you or (b) the time remaining on the original one-year limited warranty; whichever is longer.
4. What is not covered by this limited warranty?
   This limited warranty does not cover:
   • PRODUCT that has been subjected to misuse, accident, shipping, or other physical damage, improper installation, abnormal operation or handling, neglect, inundation, fire, water, or other liquid intrusion; or
   • PRODUCT that has been damaged due to repair, alteration, or modification by anyone other than an authorized service representative of the manufacturer; or
   • PRODUCT to the extent that the problem experienced is caused by signal conditions, network reliability, or cable or antenna systems; or
   • PRODUCT to the extent that the problem is caused by use with non-AT&T accessories; or
   • PRODUCT whose warranty/quality stickers, PRODUCT serial number plate,s or electronic serial numbers have been removed, altered, or rendered illegible; or
   • PRODUCT purchased, used, serviced, or shipped for repair from outside the United States of America or Canada, or used for commercial or institutional purposes (including but not limited to products used for rental purposes); or
   • PRODUCT returned without a valid proof of purchase (see item 6 below); or
   • Charges for installation or setup, adjustment of customer controls, and installation or repair of systems outside the unit.
5. How do you get warranty service?
   To obtain warranty service in the United States of America, visit  www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. NOTE: Before calling for service, please review the user’s manual. A check of the PRODUCT’s controls and features might save you a service call. Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport 
   of the PRODUCT(s) to the service location. The manufacturer will return repaired or replaced PRODUCT under this limited warranty. Transportation, deli, very, or handling charges are prepaid. The manufacturer assumes no risk for damage or loss of the PRODUCT in transit. If the PRODUCT failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, the manufacturer notifies you and requests that you authorize the cost of repair before any further repair activity. You must pay for the cost of repair and return shipping costs for the repair of products that are not covered by this limited warranty.
   What must you return with the PRODUCT to get warranty service?
   You must:
   • Return the entire original package and contents, including the PRODUC , T  to the service location along with a description of the malfunction or difficulty; and include a “valid proof of purchase” (sales receipt) identifying the PRODUCT purchased (PRODUCT model) and the date of purchase or receipt; and
   • c. Provide your name, complete and correct mailing address, and telephone number.
6. Other limitations
   This warranty is the complete and exclusive agreement between you and the manufacturer of this AT&T-branded PRODUCT. It supersedes all other written or oral communications related to this PRODUCT. The manufacturer provides no other warranties for this PRODUCT. The warranty exclusively describes all of the manufacturer’s responsibilities regarding the PRODUCT. There are no other express warranties. No one is authorized to make modifications to this limited warranty, and you should not rely on any such modification.
   State/Provincial Law Rights: This warranty gives you specific legal rights, and you might also have other rights that vary from state to state or province to province.
   Limitations: Implied warranties, including those of fitness for a particular purpose and merchantability (an unwritten warranty that the PRODUCT is fit for ordinary use), are limited to one year from the date of purchase. Some states/provinces do not allow limitations on how long an implied warranty lasts, so the above limitation might not apply to you. In no event shall the manufacturer be liable for any indirect, special, incidental, consequential, or similar damages (including, but not limited to, lost profits or revenue, inability to use the PRODUCT or other associated equipment, the cost of substitute equipment, and claims by third parties) resulting from the use of this PRODUCT. Some states/provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion might not apply to you.

Pros

& Cons

Pros:

• Clear and reliable call quality due to DECT 6.0 technology
• Long battery life and extended range
• Ergonomic design and backlit keypad/display for ease of use
• Expandable up to 5 handsets
• Built-in answering machine with good recording capacity

Cons:

• Slightly bulky compared to some other models
• No Bluetooth connectivity or smartphone app integration
• Some users find the menu navigation a bit complex

Customer Reviews

Customers generally praise the AT&T DECT 6.0 Cordless Telephone EL52200 for its clear call quality, long battery life, and ease of use. Many appreciate the expandability feature, which allows multiple handsets to be added. However, some users have noted that the phone could be more compact and that menu navigation can be a bit tricky.

Common complaints include occasional static when using multiple handsets simultaneously and the lack of advanced features such as Bluetooth connectivity or smartphone app integration.