Introduction of Bestway Lay-Z-Spa Hot Tub

Introducing the Bestway Lay-Z-Spa Hot Tub, a game-changer in home relaxation. This hot tub is perfect for those who want to bring the spa experience to the comfort of their own home. With an estimated price range of $350 to $800, this hot tub is a worthwhile investment for your mental and physical well-being. The Lay-Z-Spa Hot Tub was launched in 2015 and has since become a favorite for many households seeking a convenient and cost-effective way to enjoy the benefits of a hot tub.

PRE-SETUP CHECK LIST 

PARTS CHECKS
Please examine equipment before use. Notify Bestway customer service of any damaged or missing parts at the time of purchase. Verify that the equipment components represent the model that you had intended to purchase. For reference please use the diagrams below.

VANCOUVER AIRJET PLUS S100202 (60027) — 1.55 m x 60 cm  / 61" x 24"

MILAN AIRJET PLUS S100202 (60029) — 1.96 m x 71 cm  / 77" x 28"

HAVANA AIRJET PLUS S100202 (60035) — 1.80 m x 66 cm  / 71" x 26"

Detailed Specifications

The Bestway Lay-Z-Spa Hot Tub boasts of several key features that make it stand out from its competitors. Here are some of its specifications:

• Capable of holding up to 6 adults
• Dimensions: 77" x 28" (Diameter x Height)
• Filled weight: 2,500 – 2,700 lbs.
• Water capacity: 254 gallons
• Digital control panel for easy operation
• Rapid heating system up to 104°F
• Lay-Z-Massage system with 120 air jets
• Durable TriTech material
• Cupped backrests for maximum comfort
• Integrated safety lock clip system

INSTALLATION 

It is important to follow these suggestions if you are setting up the spa during the winter period. This will prevent damage to the PVC material and extend the life of your product drastically.

• If the ambient temperature is below 10°C(50°F), we suggest keeping the package indoor where the temperature is above 15°C(59°F) for at least 2h before inflation. This will make the spa liner more flexible and easier to set up.
• Open the package in the same room where the temperature is above 15°C(59°F), and inflate the spa using the spa heater.
• Position the spa liner outdoor in the desired position, connect the spa heater and fill with water. Important: The water temperature used to fill the spa must be above 6°C(42.8°F), otherwise when you begin to operate with the spa heater, the E03 alarm will appear.

Important: If the Freeze Shield™ system isn’t working, alarms will pop up on the spa. Be sure to check the status of your spa if the outdoor temperature is below 6°C(42.8°F). In case of a long-term absence from home when there is a risk of temperatures falling below 6°C(42.8°F), we strongly suggest disassembling the spa and storing it following the storage procedure. When you assemble the spa, the automatic warm function will turn on. In this condition, the spa can be used when the temperature is lower than 6°C(42.8°F).

PRCD Test

NOTE: Drawings for illustration purpose only. May not reflect actual product. Not to scale.

1. Insert the plug.
2. Press the “RESET” button, the indicator light turns on.
3. Press the “TEST” button, the indicator light turns off.
4. Press the “RESET” button, the indicator light turns on.
5. Press the “On/Off” button for 2 seconds, your pump is ready to use.

WARNING: Before inserting plug into a power outlet, make sure the current rate of the power outlet is suitable for the pump.
WARNING: Using an extension lead or multi plug adaptor with the spa heater can cause the plug to overheat, causing damage to the equipment and surrounding items. The spa is a class I electrical appliance and must be connected directly to a grounded socket. It is recommended to only use a socket which is resistant to humidity and capable of high power loading. Regularly check the plug and socket for signs of damage before using the spa – do not use the spa if the plug or socket is damaged. If you are unsure about the quality of the electrical supply, please consult a qualified electrician before use.
WARNING: The PRCD plug must be tested before each use to avoid risk of electric shock.
WARNING: Do not use the pump if this test fails. For assistance, please visit the support section on our website, https://www.bestwaycorp.com/?lg=en 

SPA PUMP EQUIPOTENTIAL BONDING TERMINAL

It is recommended to arrange for a qualified electrician to connect the spa pump to an equipotential bonding terminal using a minimum 2.5mm2  solid copper conductor.

When inflating, you will notice that air will be expelled from the area where the air hose connects to the pump, this is normal for technique requirements. 

Important: 

• Don't cover the holes on the base of the inflation hose. This operation will over inflate the liner and damage the structure.
• Do not use an air compressor to inflate the pool.
• Do not drag the pool on rough ground as this may cause damage to the pool liner. Inflation time for reference only.

Air Valve Check (for spa with quick inflation/deflation valve)
Always check the air valve carefully before inflation to ensure there is not an air leak. If the air valve is loose, use the provided wrench to fasten the air valve following these steps: With one hand, hold the backside of the air valve from the inner side of the spa wall and turn the wrench clockwise.

NOTE

1. Do not over tighten.

2. Do not adjust the air valve connector when the spa is in use.

   

USING THE SPA 

LOCK/UNLOCK BUTTON

The pump has a 5-minute auto-lock, this light will turn on. To lock or unlock the pump, place a finger over the lock/unlock button for 3 seconds.

POWER-SAVING TIMER BUTTON

Designed to help avoid wasting power by setting the time and duration of the heating cycle for the spa. This way, you can enjoy your spa at the time you desire, without needing to leave the heater on at all times.

Set the heating duration

1. Press the button unit the LED starts to flash.
2. Press the or button to adjust the heating duration (From 1-999 hours).
3. Press the button again to confirm the heating duration.

Set the number of hours FROM NOW when the heater will activate

1. After setting the heating duration, the LED starts to flash.
2. Press the or button to adjust the hours until time of activation (From 0-999 hours).
3. Press button again or simply touch nothing for 10 seconds to confirm the setting. The LED will light steadily, and the countdown to heater activation will begin. To modify the timer settings: Press the button and use the or button to adjust.

Cancel the setting: Press the button for 2 seconds.
NOTE: After setting, the screen flashes the current temperature and time alternately.
NOTE: Timer adjustment (amount of time with the heater ON) may be set from 1 to 999 hours; Reservation time adjustment (the number of hours FROM NOW when the heater will begin to function) may be set from 0 to 999 hours. If the timer is set at 0 hour, the heating system will activate immediately. Note that the timer is one time per use - the user sets the duration of the heating cycle, and how many hours from now the heating cycle begins. The timer does NOT repeat until reset.

HEAT BUTTON

Use this button to activate the heating system. When the light above the heat button is red, the heating system is activated. When the light is green, the water is at the set temperature and the heating system is at rest.
NOTE: If the heating system is activated the filtration system will automatically start.
NOTE: After turning off the heating system the filtration system will continue to operate.
NOTE: If the spa heater is on when the water temperature is below 6ºC(42.8°F), the heating system will warm the water until 10ºC(50°F) automatically.

MASSAGE SYSTEM BUTTON

Use this button to activate the massage system, which has a 30-minute auto-shutoff feature. The light above the Massage System Button displays red when activated. IMPORTANT: Do not run the Massage system when the cover is attached. Air can accumulate inside the spa and cause irreparable damage to the cover and bodily harm.
NOTE: Heat and massage system work together to create a warm massage experience.

2-LEVEL MASSAGE REGULATION

Push once full power massage, push again 50% power, push again to shut off.

TEMPERATURE ADJUSTMENT BUTTONS

Pressing the Temperature Increase or Decrease buttons will cause the LED to flash. When it is flashing you can adjust to the desired temperature setting. If you hold these buttons down the values will rapidly increase or decrease. The new and desired temperature setting will remain on the LED display for 3 seconds to confirm the new value.
NOTE: The default temperature is 35°C (95°F).
NOTE: Temperature adjustment ranges from 20°C (68°F) to 40°C (104°F).

ON/OFF BUTTON

Press this button for 2 seconds to active the control panel buttons and the light turns to green. Press this button for 2 seconds to turn off all currently activated functions.

CELSIUS/FAHRENHEIT TOGGLE

The temperature can be displayed in either Fahrenheit or Celsius.

WATER FILTER BUTTON

This button turns the filter pump on and off. The light above the Water Filter Button displays red when activated.

POWER-SAVING TIMER LED

• This flashing LED means you are setting the heating duration. The light will be on when the heating function starts to work.
• This flashing LED means you are setting the number of hours FROM NOW when the heater will activate. When the light is on, the Power-Saving Timer function is set.

NOTE: The WATER HEATER rate may change in the conditions below:

• When the outdoor temperature is below 15°C (59°F).
• If the cover is not in position when the heating function is activated.

NOTE: To display the current water temperature, run the filter system for at least a minute. The water temperature as tested by an external thermometer may vary from the temperature as displayed on the spa panel by as much as approximately 2°C.

WINTER USE INSTRUCTIONS 

• You can keep the spa on during winter when the temperature is lower than 6°C(42.8°F). The Freeze Shield system automatically keeps the water temperature between 6°C(42.8°F) and 10°C(50°F), and it will prevent the water from freezing.

Important: If the water temperature is below 6°C(42.8°F), the spa heater must always be on. In this mode, the Freeze Shield system can keep the internal temperature between 6°C(42.8°F) and 10°C(50°F) to prevent damage, such as water freezing in the pipes or the circulation system.
Important: If the Freeze Shield™ system isn’t working, alarms will pop up on the spa. Be sure to check the status of your spa if the outdoor temperature is below 6°C(42.8°F). In case of a long-term absence from home when there is a risk of temperatures falling below 6°C(42.8°F), we strongly suggest disassembling the spa and storing it following the storage procedure.

• Any damage as a result of using the spa in these conditions is the responsibility of the customer. Do not use the spa when the ambient temperature reaches -10°C(14°F).

HEATING RESET
When using the Lay-Z-SPA for first time, or after a long period of  inactivity, be sure to press the reset button on the pump using a  small and thin object. If the temperature on the control panel (or the water temperature)  has not changed 4-5 hours after activation of the heating system,  use a thin object to press the RESET BUTTON, and restart the heating system. 

IMPORTANT: The heating system will not operate if the outside temperature is above 40ºC (104 ºF) or if the Lay-Z-SPA is under direct sunlight. Under these conditions, please wait until a cooler time of day before pressing the RESET BUTTON with a thin object and restarting the heating system. 
IMPORTANT: To reach 40°C (104°F), the heating duration required is based on the starting water temperature and ambient temperature, the data below is purely for reference. To display the current water temperature, run the filter system for at least a minute.

• Be sure to cover the spa with the spa cover whenever the heating function is activated. Leaving the spa uncovered will increase the heating duration required.

• When the spa is assembled with water, do not switch off the spa heater if the temperature is lower than 6ºC(42.8°F).

  

Description

The Bestway Lay-Z-Spa Hot Tub offers a relaxing experience with its Lay-Z-Massage system, providing a soothing bubble bath for ultimate relaxation. Its digital control panel ensures easy operation, allowing you to adjust the temperature, flow, and activation of the massage system. The hot tub's durable TriTech material ensures longevity and resistance to wear and tear, while its rapid heating system allows you to enjoy a warm and comfortable soak in no time.

DISASSEMBLY AND STORAGE 

DRAINING THE SPA

Only for Drop stitch Spa

Make sure the spa and pump are completely dry. This is essential to extend the life of the spa. We recommend using the pump to blow dry the spa, pump and pipes. Remove the filter sets and discard the used filter cartridges. Re-attach the two stopper caps onto the spa’s inlet and outlet valves. It is recommended you store the spa in its original package in a warm [above 15°C (59°F)] and dry place.

CLEANING THE SPA

Detergent residues and dissolved solids from bathing suits and chemicals may build up on the spa walls. Use soap and water to clean the walls and rinse thoroughly. NOTE: DO NOT use hard brushes or abrasive cleaners.

DEFLATION

Your spa is equipped with a deflation function to remove all the air from inside the chamber to make it easier to pack and store.

Setup Guide

Setting up the Bestway Lay-Z-Spa Hot Tub is easy and straightforward. Follow these steps to enjoy your new hot tub:

1. Find a flat and stable surface for your hot tub.
2. Unfold the hot tub and inflate it using the provided pump.
3. Fill the hot tub with water using a garden hose.
4. Power on the heater and set your desired temperature.
5. Activate the Lay-Z-Massage system for a relaxing soak.

MAINTENANCE

CAUTION: You must ensure the pump is unplugged before beginning spa maintenance to avoid risk of injury or death.      

• Adding Air: Your spa will require additional air to be added from time to time. Changes in temperature from day to night will change the pressure in the spa and may cause a certain amount of deflation. Please follow the assembly instructions and inflate to the accurate pressure needed.
  When you need to use the pump for inflation, please block the hoses to prevent water from escaping, then disconnect the pump, screw on the cap (P00217) to avoid water coming out from the air pipe.

  

• Cover Maintenance: The cover shall be cleaned inside and out periodically using a suitable solution that includes adequate disinfection (e.g. 10 mg/l of Free Chlorine).

• Filter Cartridge Maintenance: To ensure your spa water stays clean, check and clean your filter cartridges every day follow the steps below.

  

NOTE: We recommend changing your filter cartridges every week or, if the filter cartridges remain soiled and discolored, they should be replaced.

Water Maintenance

Many pollutants in the water settle on surfaces below the water line. These pollutants can cause bacterial, algal or fungal growth. It is recommended that spas are cleaned as regularly as necessary. After a time, tenacious stains or biofilms may develop on the accessible surfaces below the water line or high concentrations of salts or unwanted reaction by-products may also occur. Depending on hygienic condition, cleanliness, visibility, odour, debris and stains, it is recommended to change the water completely and clean/disinfect the spa. When emptying the spa, the regulations and the instructions for draining the water shall be observed. Keeping your spa water clean and chemically balanced is necessary. Simply cleaning the filter cartridge is not enough for proper maintenance, we recommend you use pool chemicals to maintain water chemistry and chlorine or bromine tablets (do not use granules) with the chemical dispenser.

Water quality will be directly related to frequency of use, number of users and overall maintenance of the spa.  

The water should be changed every 3 days if there is no chemical treatment being performed with the water. It is highly recommended to use tap water for spa filling to minimize the influence of unwanted content, such as minerals. Barefoot areas and relaxing areas shall be cleaned as well. No cleaning water may flow into the spa or spa water cycle. The dirt and cleaning agents shall be rinsed carefully to drain in the spa surround.

Note: We recommend you take a shower before using your Lay-Z-Spa, as cosmetic products, lotions, and other residues on the skin can quickly degrade water quality. To use the chemical dispenser, please follow the below instruction.
Using chemical tablets (not included)

Important: Don't use granulate tablet or throw the tablet directly in the water, the chemical will deposit on the bottom and damage the material and discolored the PVC.
Using chemical liquid (not included)

Important: Add chemical liquid in small doses and in  the center of the pool avoid directly contact of the  chemical with the spa surface, the direct contact of  chemical with spa material will damage the material  and discolored the surface.
NOTE: Remove the chemical dispenser from spa when the spa is in use. 

IMPORTANT: After performing chemical maintenance and before using the spa, use a test kit (not included) to test the water chemistry. We recommend maintaining your water as below table.

NOTE: Damage resulting from chemical imbalance is not covered by the warranty. Pool chemicals are potentially toxic and should be handled with care. There are serious health risks from chemical vapors and the incorrect labeling and storage of chemical containers. Please consult your local pool supply retailer for more information about chemical maintenance. Pay close attention to the chemical manufacturer’s instructions. spa damage resulting from misuse of chemicals and mismanagement of spa water is not covered by the warranty.
Important: Over usage of chemical will discolored the printing and all points of the spa material, in worse case damage the structure of the spa liner.

Troubleshooting

Bestway strives to provide the most trouble-free spas on the market.  If you experience any problems whatsoever, do not hesitate to contact Best way or your authorized dealer. Here are some helpful tips to help you to diagnose and rectify some common sources of trouble.

Wi-Fi LED Status

ERROR CODES

Error Code	Causes	Reasons	Solutions
	The water flow sensors work without pressing the filter or heat button.	1. The water flow sensor flags didn’t fall back into the correct position.  2. The water flow sensors are broken.	1. Unplug the pump gently, strike the side of the pump but not violently, and plug it back in.
	After starting or during the functions of filtering and heating, the water flow sensors do not detect water run.	1. You forgot to remove the  2 stopper caps from inside the pool. 2. Filter cartridges are dirty.  3. Activate the filter or heat system and put your hand in front of the outlet pipe inside the pool to check if you can feel water flowing out.  4. If no water flows out the water pump is broken.  5. Water flows out but the alarm (E02) appears, the water flow sensors are broken.  6. Filter blockage  7. Debris screens are blocked: debris screens can become blocked by hard water due to calcium build-up.  8. Perished washers The washers within the spa couplings may have become perished or worn.	1. Remove the 2 stopper caps before heating, refer to Assembly section in the User's Manual.  2. Remove the filter set from inside the pool and push the filter or heat button. If no alarm appears, clean or change the filter cartridges installed till the set inside the pool.  4. Clean the filter and check for damage. Replace or re-install as necessary. 5. Please check through the spa connection to see if the pipes are bending.   6. Empty the spa and place a garden hose inside the pipes to wash the debris. To be sure all debris are removed, perform the operation from the outside and inside of the spa. Use a toothbrush to remove any stubborn debris.  7. Check the washers inside the coupling for damage. Unscrew the couplings and remove the washer for further inspection.
	The pump’s thermometer reads the water temperature below 4°C (40°F).	1. The water temperature is lower than 4°C (40°F) 2. If the water temperature is higher than 7°C (44.6°F), the pump’s thermometer is broken.	1. The spa is not designed to operate with water temperatures lower than 4°C (40°F). Unplug the pump and only re-start the pump when the water temperature reaches 6°C (43°F).
	The pump’s thermometer reads the water temperature over 50°C (122°F).	1. The water temperature is over 50°C (122°F) 2. If the water temperature is lower than 54°C (113°F), the pump’s thermometer is broken.	1. The spa is not designed to operate with water temperatures greater than 40°C (104°F). Unplug the pump and only re-start the pump when the water temperature reaches 38°C (100°F) or lower.  IMPORTANT: Before you re-start the pump, push the pump’s reset button.
	The pump’s thermometer connections have issues.	1. The pump’s thermometer connectors don't work properly.  2. The pump’s thermometer is broken.	For assistance, please visit the support section on our website,
	The Thermal cut-out off.	The manual reset thermal cut-out trips off.	1. Unplug the pump and push the reset button, then plug the pump back in.  2. In case the alarm still remains, check the RESET BUTTON section in manual. 3.
	Wi-Fi Module Connection Failed. Ground Connection Failed	Wi-Fi module is damaged 1. The ground bonding of your home has some problem. 2. The pump has some problem.	For assistance, please visit the support section on our website,

Pros & Cons

Pros

• Affordable compared to traditional hot tubs
• Easy to set up and maintain
• Portable and can be deflated for storage
• Rapid heating system and soothing massage jets
• Durable material and safety features

Cons

• May not be as durable as traditional hot tubs
• Requires regular cleaning and maintenance
• Limited seating capacity compared to larger hot tubs
• May take time to heat up during colder months
• Additional costs for chemicals and filters

Customer Reviews

Customers have praised the Bestway Lay-Z-Spa Hot Tub for its affordability, ease of use, and soothing massage feature. However, some have expressed concerns about its durability and limited seating capacity compared to larger hot tubs.