Razor E100 Electric Hub Motor Scooter Owner Manual

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Content

Introduction of Razor E100 Electric Hub Motor Scooter

Razor E100 Electric Hub Motor Scooter is an electric scooter designed for kids and young riders who are looking for a fun and eco-friendly way to get around. With a top speed of 10 mph and a run time of up to 60 minutes of continuous use, the E100 is the perfect choice for riders who want to enjoy a smooth and exhilarating ride. The scooter is affordably priced, making it an excellent value for parents who want to give their children a great gift without breaking the bank.

Parts

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  1. Tube Plug
  2. Handlebar Grips (Right/Left)
  3. Single Speed Twist Grip Throttle
  4. Handlebar Stem
  5. Brake Lever Assembly
  6. Battery 24V (2 12V)/6A
  7. Collar Clamp
  8. Headset (Upper/Lower)
  9. Frame
  10. Front Fork
  11. Front Caliper Brake With Brake Pads
  12. Front Wheel Complete
  13. Kickstand
  14. Rear Wheel With Motor Complete
  15. Motor Cover
  16. Deck Plate
  17. Battery Strap
  18. Battery Tray
  19. On/Off Switch
  20. Charge Port
  21. Reset Button
  22. Control Module

Detailed Specifications

The Razor E100 Electric Hub Motor Scooter features a high-torque, hub-driven motor that delivers a smooth and powerful ride. The scooter has a rechargeable 24V battery system, which provides up to 60 minutes of continuous use. The E100 has a weight capacity of 120 pounds and a maximum speed of 10 mph. The scooter measures 32.5 inches long, 16 inches wide, and 36 inches tall, making it a great size for kids and young riders.

BEFORE YOU BEGIN

Remove contents from box. Remove the separators that protect the components from damage during shipping. Inspect the contents of the box for scratches in the paint, dents or kinked cables that may have occurred during shipping. Because the scooter was 95 percent assembled and packed at the factory, there should not be any problems, even if the box has a few scars or dents.
MAKE SURE POWER IS TURNED “OFF” BEFORE CONDUCTING ANY ASSEMBLY OR MAINTENANCE PROCEDURES.

 Estimated Assembly and Set-Up Time

  • Razor recommends assembly by an adult. 
    Allow up to 10 minutes for assembly, not including initial charge time. 
  • Allow up to 12 hours for charge (see page 4 for charging information).

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Required Tool

  • 5 mm Allen Wrench

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WARNING: DO NOT USE NON-RAZOR PRODUCTS WITH YOUR RAZOR ELECTRIC SCOOTER. The scooter has been built to certain Razor design specifications. The original equipment supplied at the time of sale was selected on the basis of its compatibility with the frame, fork and all other parts. Certain aftermarket products may not be compatible and will void the warranty.
Note: Electric scooter must be moving at least 3 mph (5 km/h) while applying throttle to  engage motor.

Product ID Locations

  1. Handlebar Stem
  2. Underneath Battery Tray
  3. Charger
  4. UPC Side of Box (Not Shown)

Box Contents

  • Electric Scooter
  • Charger
  • Allen Wrench
  • Owner’s Manual

ASSEMBLY & SET-UP

Attaching the Handlebars

Tool Required: 5 mm Allen Wrench

  1. Loosen the bolts from the collar clamp. 
  2. With a twisting motion, push and twist to slide the handlebars onto the fork.

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  3. With the front wheel pointed straight ahead and the handlebars square to the front wheel, tighten both bolts on the clamp with a 5 mm Allen wrench. Tighten securely.

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WARNING: Do not attempt to thread the stem into the front fork thread.
Note: Make sure any cables/wires are out of the way before inserting the stem into the fork.
WARNING: Failure to properly tighten the collar clamp may allow the handlebars to dislodge while riding and may cause you to lose control and fall. When correctly tightened, the handlebars will not rotate out of alignment with the front wheel under normal circumstances.
Note: The cable and wire assembly from the handlebar must not wrap around the steering tube or handlebar. Sharp bends or twisting of the brake cable can cause the brakes to malfunction.

Inflating the Tire

The front tire is inflated when shipped, but it invariably may lose some pressure between the point of manufacturing and your purchase. Always inflate tire to the correct PSI before first time use.

Lower air pressure can result in a shorter ride time. Periodically check front tire. Reinflate when needed.

  1. Using a bicycle-style tire pump equipped for a Schrader-type valve, inflate the front tire to the correct PSI indicated on the sidewall of the tire.

WARNING: Do not use the electric scooter for the first time until you have inflated the tires to the correct PSI. Failure to do so may damage your electric scooter and void your warranty.
WARNING: Do not over inflate, as this could damage the tire or wheel. 
Note: The pressure air supplies found at gasoline stations are designed to inflate high-volume automobile tires. If you decide to use such an air supply to inflate your electric scooter tires, first make sure the pressure gauge is working, then use very short bursts to inflate to the correct PSI. If you inadvertently over-inflate the tire, release the excess pressure immediately.

CHARGING THE BATTERY

Your electric scooter may not have a fully charged battery; therefore you must charge the battery prior to use.  

  • Initial charge time: 12 hours.
  • Recharge time: up to 12 hours, even if the light turns green. Recommended maximum charging time is 24 hours.
  • Always charge the battery immediately after riding.
  • Fully charge battery before storing for extended periods of time.
  • Unplug charger from the wall outlet when not in use.
  • Failure to recharge battery periodically may result in a battery that will not accept a charge. 
  • Make sure the power is turned OFF when product  is not in use. If the ON/OFF switch is left on for an extended period of time, the battery may reach a stage at which it will no longer hold a charge.
  • To ensure long battery life, never store the product in freezing or below freezing temperatures! Freezing will permanently damage the battery.
  • Run time: Up to 60 minutes of continuous ride time. Run time may vary depending on riding conditions, rider weight, climate, and/or proper maintenance.
  • Constant starting and stopping may shorten ride time.
  • Battery life can vary depending on proper maintenance and usage of the product.

WARNING: Use ONLY  with the recommended charger. Batteries are only to be charged under adult supervision. The charger is not a toy. Always disconnect the charger before wiping down and/or cleaning the electric scooter with a damp cloth. The charger supplied with the electric scooter should be regularly examined for damage to the cord, plug, enclosure and other parts.  In the event of such damage,  the electric scooter must not be charged until it has been repaired or replaced. Chargers have built-in overcharge protection to prevent battery from being overcharged. 
Note: If the charger gets warm during regular use, this is a normal response and is no cause for concern. If your charger does not get warm during use, it does not mean that it is not working properly. 

  1. Wall outlet - Green (stand by) 
  2. Wall outlet and unit - Red (charging) Wall outlet and unit - Green (charged)

Note: Continue charging unit even if light turns green prior to 12 hours.
WARNING: Battery charge can deplete over time.  Periodically recharge battery when not in use.

Note: Make sure power is turned OFF when product is not in use. If the ON/OFF switch is left on for an extended period of time, the battery may reach a stage at which it will no longer hold a charge.

  1. Plug the charger plug into wall outlet. The light on the charger should be green. 
    Note: If green light (LED) does not turn on, try a different outlet.
  2. Plug the charger into the charger port. Make sure the power is in the OFF position. The light on the charger should turn red during charging. The light will turn green again when charging is complete. 

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Description

The Razor E100 Electric Hub Motor Scooter is an electric scooter that is easy to operate and maintain. The scooter has a push-button throttle control, which makes it easy for riders to accelerate and maintain their speed. The E100 also has a hand-operated brake that provides reliable stopping power. The scooter has a retractable kickstand, which makes it easy to park and store. The Power Core E100 has a sleek and modern design that is sure to appeal to kids and young riders.

PRE-RIDE CHECKLIST

  1. Brake
    Check the brake for proper function. When you squeeze the lever, the brake should provide positive braking action. When you apply the brake with the throttle on/engaged, the brake cut-off switch should cut power to the motor.
  2. Wheels
    Periodically inspect the wheels for excessive wear.
  3. Tire
    Periodically inspect the tire for excess wear and replace as needed. Regularly check the tire pressure and inflate as needed.
  4. Frame, Fork and Handlebars
    Check for cracks or broken connections. Although broken frames are rare, it is possible for an aggressive rider to run into a curb or object and wreck and bend or break a frame. Get in the habit of inspecting your scooter on a regular basis.
  5. Hardware/Loose Parts
    Before every ride, check all parts, such as nuts, bolts, cables, fasteners, etc., to ensure they are secure and assembled correctly.  There should not be any unusual rattles or sounds from loose partsor broken components. If the product is damaged, do not ride. Reference “Safety Warnings” on page 1 of this manual.
  6. Safety Gear
    Always wear proper protective gear, such as an approved safety helmet. Elbow pads and kneepads are recommended. Always wear athletic shoes (lace-up shoes with rubber soles) and keep shoelaces tied and out of the way of the wheels, motor and drive system. NEVER RIDE BAREFOOTED OR IN SANDALS.
  7. Laws and Regulations
    Always check and obey any local laws or regulations.
  8. Insurance
    Do not assume that your existing insurance policies necessarily provide coverage for scooter use. Check with your insurance company for information regarding insurance.

Razor E100 Electric Hub Motor Scooter Usage

Starting the Scooter

  1. Turn power “ON”; put kickstand up and place both hands on the handlebars.
  2. Place one foot on deck plate and with the other foot, push (kick start) scooter while twisting throttle. 
  3. Place other foot on deck plate once motor has engaged.

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Note: Electric scooter must be moving at least 3 mph (5 km/h) while engaging throttle to engage motor.

Stopping the Scooter

To stop, release the throttle and apply the brake until the product comes to a complete stop.

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Note: As an additional safety feature, the scooter is designed to cut power to the motor when the hand brake is applied.
Note: Motor will re-engage,  (without having to kick start),   if brake is released and throttle is engaged before scooter has slowed down to under 3 mph  (5 km/h). 

Setup Guide

Setting up the Razor E100 Electric Hub Motor Scooter is easy and straightforward. First, make sure the scooter is fully charged before use. Next, unfold the scooter and make sure it is in the upright position. To turn the scooter on, press and hold the power button for a few seconds. Once the scooter is on, riders can use the push-button throttle control to accelerate and the hand-operated brake to slow down or stop. The scooter also has a retractable kickstand, which can be used to park the scooter when it is not in use.

REPAIR & MAINTENANCE

Turn power “OFF” before beginning repair or maintenance:

  • Read the instructions
  • Remove charger plug
  • Turn the power off
  • Secure the product under repair
  • Exercise caution around exposed parts
  • Contact Razor customer service if unsure about any repair or maintenance

Adjusting the Brakes

Tool Required: 10 mm Wrench

  1. To adjust brake cable play, thread the brake lever adjuster in or out 1/4 to 1/2 turn until the desired brake adjustment is attained. Most adjust-ments are complete at this step. If brake still needs further adjustment, proceed to step 2.
  2. If brake is too tight or has too much slack, use a 10 mm wrench to loosen the brake cable and adjust accordingly. 
  3. Inspect the brake pads (A) for proper alignment against the wheel or excess wear. To realign brake pads, loosen the fixing nut (B) and adjust the pad to contact the rim. Re-tighten and readjust as needed. Verify proper brake function prior to riding the scooter.

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Front Tire Replacement

Tools Required: Two (2) 16 mm Wrenches

  1. Using two (2) 16 mm wrenches, loosen the axle bolt. Remove wheel and install replacement wheel.

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(Note the sequence of the hardware)

Right Side (Throttle)

  • 8-4 Spacer
  • 8-3 Washer
  • 8-2 Spring Washer
  • 8-1 M10 locknut

Middle

  • 8-5 Front axle bolt

Left Side (Brake)

  • 8-4 Spacer
  • 8-3 Washer
  • 8-2 Spring Washer
  • 8-1 M10 locknut

Rear Wheel/Hub Motor/Battery Replacement

Tools Required: Phillips Screwdriver and Two (2) 13 mm Wrenches (Battery Replacement Steps 1-3)

  1. Using a Phillips screwdriver remove the six (6) screws and remove the deck plate.(Note: There are two (2) sizes of screws, A-Small, B-Large)
  2. Using a Phillips screwdriver remove the battery strap.

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  3. Disconnect the battery wire connector from the control module and carefully remove the battery.
    Note: If only replacing battery, install new battery and reverse steps 1-3.
  4. Disconnect the motor wire connector from the control module.

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  5. Using a pointed object carefully depress the tabs on the metal pins inside of the motor wire connector and remove the wires. Carefully pull wires out from battery tray.
  6. Using a Phillips screwdriver remove the three (3) screws that attach the motor housing to the frame.

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  7. Using a 13 mm wrench, loosen the outside locknut (14-6). Use a 13 mm wrench to prevent the inside nut (14-3) from turning. Remove wheel/hub motor.
  8. To install the replacement wheel/hub motor, reverse steps 1 through 7.

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Note: Rear wheel/motor hardware sequence

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Left Side

  • 14-1 Phillips Screws (3)
  • 14-2 Motor Housing

Right Side

  • 14-3 Spacer
  • 14-4 Nut

Frame

  • 14-5 Flat Washer
  • 14-6 Lock-Washer
  • 14-7 Locknut

TROUBLESHOOTING

ProblemPossible CauseSolution
Does not work out of the boxProduct must be traveling at least 3 mph (5 km/h) before motor will engage<br>Loose connection(s)Kick start to at least 3 mph (5 km/h) while twisting throttle to engage motor.<br>Check for loose connections/wires underneath the deck plate.
No longer worksLoose connection(s)<br>No lights on charger<br>Undercharged battery<br>Battery will not hold a chargeCheck for loose connections/wires underneath the deck plate.<br>Check power to wall outlet and/or try a different outlet.<br>Check lights on charger:<br>Plugged into wall - Green<br>Plugged into wall & product - Red (charging)<br>Plugged into wall & product - Green (charging complete)<br>No lights/Blinking lights - Replace Charger<br>With no weight on the product, lift up back end; manually (and carefully) spin rear wheel and twist throttle to engage the motor. If motor engages - replace battery.
Short run time/runs slowRider's weight<br>Riding conditions<br>Battery not fully charged<br>Old/damaged batteryDo not exceed 120 lb (54 kg) maximum weight limit.<br>Use only on flat, dry surfaces. Avoid inclines and areas with heavy debris.<br>Charge product for a full 12 hours.<br>Replace battery.<br>Charge battery at least once a month when not in use.<br>Do not store product in freezing or below freezing temperatures. Freezing will permanently damage the battery and greatly reduce ride time.<br>Refer to page 4 for charging information.
Runs intermittentlyLoose connection(s)Check the wires around the throttle and connectors underneath the deck plate.<br>Replace - twist-grip throttle.

Razor E100 Electric Hub Motor Scooter Warranty

The manufacturer warranties this product to be free of manufacturing defects for a period of 90 days from date of purchase. This Limited Warranty does not cover normal wear and tear, tire, tube or cables, or any damage, failure or loss caused by improper assembly, maintenance, storage or use of the Razor Power Core E100.

This Limited Warranty will be void if the product is ever

  • used in a manner other than for recreation or transportation; 
  • modified in any way; 
  • rented.

Pros & Cons

Pros

  • Affordable price
  • High-torque, hub-driven motor
  • Retractable kickstand
  • Hand-operated brake
  • Easy to operate and maintain

Cons

  • Limited weight capacity
  • May not be suitable for older or heavier riders

Customer Reviews

Customers love the Razor E100 Electric Hub Motor Scooter for its smooth and powerful ride, easy operation, and affordable price. Many reviewers note that the scooter is a great value for the price, and that their children enjoy riding it. Some reviewers mention that the scooter is not suitable for older or heavier riders, but overall the feedback for the E100 is overwhelmingly positive.

Most Common Complaints

The most common complaints about the Razor E100 Electric Hub Motor Scooter are related to the limited weight capacity and the short battery life. Some reviewers mention that the scooter is not suitable for older or heavier riders, and that the battery life is not as long as they would like. However, these complaints are relatively rare, and most customers are very happy with the scooter's performance and value.

Faqs

What is the weight capacity of the Razor E100 Electric Hub Motor Scooter?

The weight capacity of the Razor E100 Electric Hub Motor Scooter is 120 pounds.

What makes the Razor E100 Electric Hub Motor Scooter unique?

Razor E100 Electric Hub Motor Scooter features a high-torque, hub motor that provides a smooth ride and requires less maintenance compared to chain-driven models.

How fast can the Razor E100 Electric Hub Motor Scooter go?

Razor E100 Electric Hub Motor Scooter can reach speeds of up to 10 mph (16 km/h), making it suitable for young riders.

How do I maintain the Razor E100 Electric Hub Motor Scooter battery?

To maintain the Razor E100 Electric Hub Motor Scooter , ensure it is fully charged before first use, charge it after every ride, and avoid storing it in extreme temperatures.

What colors are available for the Razor E100 Electric Hub Motor Scooter?

Razor E100 Electric Hub Motor Scooter is available in various colors, including blue, red, pink, and black, depending on the retailer.

Is it safe to ride the Razor E100 Electric Hub Motor Scooter at night?

Razor E100 Electric Hub Motor Scooter does not come with built-in lights, so it is advisable to use additional safety lights and reflective gear if riding at night.

How do I clean the Razor E100 Electric Hub Motor Scooter?

Use a damp cloth to wipe down the Razor E100 Electric Hub Motor Scooter. Avoid using water directly on the electrical components and battery.

How do you adjust the speed on the Razor E100 Electric Hub Motor Scooter?

The speed on the Razor E100 Electric Hub Motor Scooter is controlled using the push-button throttle control on the handlebars.

Is it possible to retrofit the Razor E100 Electric Hub Motor Scooter with a different motor or battery?

Modifying the Razor E100 Electric Hub Motor Scooter with non-standard parts is not recommended as it may void the warranty and affect safety and performance.

What is the warranty on the Razor E100 Electric Hub Motor Scooter?

Razor E100 Electric Hub Motor Scooter comes with a 90-day limited warranty, but it is best to check with the retailer for specific warranty details.

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