Installation: Waterpik Combo Shower Head Instruction Manual

Content

Overview

The Combo Shower Head combines a fixed-mount shower head with a removable handheld shower head. A two-way diverter lets you switch between the two water sources, while the spray selector provides multiple spray patterns for everyday rinsing, targeted cleaning, and a more flexible bathing experience.

This system is suitable for households that want the convenience of a handheld shower without giving up the coverage of a fixed shower head. The handheld unit can also be placed in the diverter bracket when it is not in use.

Specifications

Product type: Combo Shower Head with fixed and handheld shower heads
Control system: Two-way diverter with selector knob
Spray control: Rotating spray-selector lever
Handheld connection: Flexible shower hose with ridged and smooth connectors
Filter component: Removable filter screen at the diverter inlet
Model identification: Model number is printed near the product barcode
Water-heater recommendation: Maximum setting of 120°F (48.9°C)
Warranty: Limited lifetime coverage for the original purchaser, subject to the stated conditions

Detailed Description

The fixed shower head attaches to the forward-facing threaded outlet on the diverter. The handheld shower head connects through the flexible hose and rests in the diverter bracket between uses.

The two-way diverter control determines whether water flows through the fixed shower head or the handheld shower head. Turn the control knob in one direction to select the handheld spray and in the opposite direction to select the fixed-mount spray.

Each shower head includes a spray selector. The spray pattern is adjusted with a small lever that moves from left to right. The hose end with the ridged connector is intended for the diverter bracket. If the hose includes a vacuum breaker, the end marked for the bracket must be connected there for the system to operate correctly.

Safety

Set the household water heater to 120°F (48.9°C) or lower to reduce scalding risk and conserve energy.
Test the bath or shower water with your hand before entering.
For additional protection, a pressure-balancing tub and shower valve with properly adjusted rotational limit stops is recommended. Consult a qualified plumber if the valve type is unknown.
Use the product only for external bathing applications.
Some water supplies may contain Naegleria fowleri, particularly certain untreated well-water sources. Use appropriate caution with unchlorinated water.
Always place the handheld shower head securely in its bracket so it cannot fall.
Do not pull or tug on the flexible hose. Excessive force can loosen the connections and cause the shower head to fall.
Several U.S. plumbing codes require a backflow-prevention device for handheld shower installations. When supplied, connect the vacuum-breaker end of the hose to the shower bracket as marked.

Setup and Operation

Before Installation

Gather a soft cloth and an adjustable wrench.
Remove the existing shower head and all old pipe tape.
Check that the old shower-head washer has not remained inside the shower pipe. Use a thin tool such as a pencil or screwdriver to inspect the pipe; do not use your fingers.

Installation

Thread the diverter valve clockwise onto the shower pipe. Position the diverter bracket on the right and the two-way selector knob on the left.
Use an adjustable wrench to tighten the diverter nut until it is snug. Do not overtighten. If pliers are needed, protect the nut with a cloth.
Attach the fixed shower head to the forward-facing threaded connector on the diverter. Tighten by hand only.
Identify the hose end with the ridged connector and attach it to the diverter bracket. Tighten by hand. If the hose does not have a ridged connector, connect either end to the bracket.
Attach the smooth hose connector to the handheld shower head. Tighten by hand only; do not use pliers or a wrench on the hose connections.
Place the handheld shower head in the diverter bracket.
Point the shower heads away from you, turn the water on fully, and inspect every connection for leaks. Tighten connections as needed.

Changing the Water Source

Turn the diverter control knob clockwise or counterclockwise to switch between the fixed shower head and the handheld shower head.

Changing the Spray Pattern

Move the small spray-selector lever from left to right to choose among the available spray patterns. Adjust the selector on the shower head currently in use.

Cleaning and Maintenance

Clean the shower head when mineral deposits begin to block the spray openings. Gently rub the rubber spray nozzles with your fingers to loosen surface buildup.

For heavier deposits, remove the shower head and soak it face down in 1–2 cups of white vinegar for approximately 2–3 hours. Reinstall the shower head and run water through every spray mode for 1–2 minutes to flush out the vinegar.

Do not use harsh chemicals, heavy-duty cleaners, or abrasive products. These substances can damage the finish or components and may invalidate the warranty.

To clean the filter screen, unscrew it from the shower arm and rinse the diverter-side inlet. Reinstall the screen, then repeat the applicable installation steps to reinstall the shower head and bracket.

Troubleshooting

No Water Flows from the Installed Shower Head

Check that the washer from the previous shower head is not still inside the shower pipe.
Confirm that only one washer is installed inside the diverter nut.
If the hose has a vacuum breaker, verify that the marked vacuum-breaker end is connected to the shower bracket.

Low Water Pressure or Missing Spray Patterns

Clean the shower head with the white-vinegar procedure described above.
Remove and rinse the filter screen.

Leak at the Shower Pipe and Diverter Nut

Make sure the diverter nut contains only one washer.
Apply a small amount of bar soap across the shower-pipe threads to help seal the connection.

Diverter Rotates or Will Not Stay Firm

Confirm that the washer is installed inside the diverter nut.
Tighten the diverter nut an additional one-quarter to one-half turn. Avoid overtightening.

Damaged or Malfunctioning Product

Stop using the Combo Shower Head if it becomes damaged or stops operating correctly. Continued use may cause leaks or allow the handheld shower head to fall.

Warranty

The product includes limited lifetime warranty coverage for the original purchaser while that purchaser owns it. Coverage applies to defects in materials and workmanship, subject to the warranty conditions.

The warranty does not cover abuse, misuse, alterations, post-purchase damage, damage caused by tools or harsh chemicals, labor, installation charges, or consequential costs. If the product has been discontinued, a comparable replacement may be provided. Keep the purchase receipt because proof of purchase is required for warranty service.

Pros & Cons

Pros

Combines fixed and handheld showering in one system.
Two-way diverter makes it easy to change water sources.
Multiple spray patterns support different bathing preferences.
Removable filter screen and vinegar cleaning method simplify maintenance.
Limited lifetime warranty supports long-term ownership.

Cons

Installation requires careful washer placement to prevent leaks or restricted flow.
Some installations may require a vacuum breaker to meet local plumbing requirements.
Mineral buildup can reduce pressure and block spray patterns if the unit is not cleaned regularly.
The flexible hose and handheld head must be handled carefully to prevent loosening or falls.

PDF

Faqs

How do I install the Combo Shower Head without causing leaks?

Remove the old shower head and any remaining pipe tape, then check inside the shower pipe for an old washer using a thin tool rather than your fingers. Thread the diverter valve onto the pipe and tighten the diverter nut snugly without over-tightening. Attach the fixed shower head by hand, then connect the hose ends to the correct diverter bracket and handheld shower head. Turn the water on with the heads pointed away from you and tighten connections only if leaks appear.

Which end of the shower hose connects to the diverter bracket?

Use the hose end with the ridged connector at the diverter bracket whenever the hose has one. Hand-tighten this connection and connect the smooth end to the handheld shower head. If the hose does not have a ridged connector, either end can be attached to the diverter bracket. Do not use pliers or a wrench on the hose connections, because excessive force can damage the fittings, washers, or finish and may create leaks.

Why is there no water coming from the handheld shower head?

First, check whether the old shower-head washer remains inside the shower pipe, since it can block the passage. Also confirm that only one washer is installed inside the diverter nut. If the hose includes a vacuum breaker, make sure the labeled vacuum-breaker end is connected to the shower bracket; reversing the hose can stop water flow. After correcting the connection, run the water and check that the hose is not kinked or obstructed.

How do I switch between the fixed and handheld shower heads?

The Combo Shower Head uses a two-way diverter control knob to direct water to either the fixed shower head or the handheld shower head. Turn the knob clockwise or counterclockwise to change the water source. The spray selector on the shower head controls the available spray patterns and uses a small lever that moves from side to side. Make adjustments with the water running gently, and keep the handheld shower head securely seated in its bracket when it is not in use.

What should I do if the shower spray is weak or some spray patterns are missing?

Mineral buildup can restrict the spray nozzles or filter screen and reduce water pressure. Gently rub the rubber spray nozzles on the shower-head face to loosen deposits. For heavier buildup, remove the shower head and soak its face in white vinegar for approximately two to three hours, then reinstall it and run water through every spray mode to rinse away residue. Also remove and rinse the diverter filter screen before reassembling the unit.

How can I clean the filter screen on the Combo Shower Head?

Unscrew the filter screen from the shower arm or diverter entrance, then rinse it thoroughly under clean running water to remove trapped particles. Reinstall the screen securely before reinstalling the diverter and shower head. If water flow remains restricted, inspect both hose ends for blockage and confirm that the filter screen is seated correctly. Avoid harsh chemicals, strong cleaners, and abrasive tools, which can damage components or the product finish.

What should I do if the diverter connection leaks or spins?

Turn off the water and inspect the diverter nut to confirm that exactly one washer is inside it. If the connection still leaks, clean the pipe threads and use a small amount of bar soap across the shower-pipe threads as a temporary sealing aid described in the instructions. Tighten the diverter nut snugly, adding only about one-quarter to one-half turn if the diverter rotates. Do not over-tighten, as this can damage the connection.

What safety precautions should I follow when using the Combo Shower Head?

Set the household water heater to 120°F (48.9°C) or below and test the shower water with your hand before bathing. Point the shower heads away from yourself when first turning on the water. Always place the handheld shower head fully into its bracket so it cannot fall, and do not pull or tug on the flexible hose. Homes using high-efficiency shower heads are also advised to have a properly adjusted pressure-balance tub and shower valve installed by a qualified plumber.