Samsung Washing Machine WA65M4 Introduction

The Samsung Washing Machine WA65M4 is a top-load model that combines efficiency and advanced technology for superior laundry care. Featuring EcoBubble technology, it generates bubbles that penetrate fabrics deeply, ensuring effective cleaning while being gentle on clothes. The machine also includes a Quick Wash cycle for lightly soiled items, saving time without sacrificing quality. Priced at approximately $500, this washing machine is a smart investment for households seeking reliable performance and convenience in laundry tasks.

Specifications

Specification sheet

NOTE

• Asterisk (*) means variant model and can be varied (0-9) or (A-Z).
• The design and specifications are subject to change without notice for quality improvement purposes.

Follow these instructions carefully to ensure proper installation of the washing machine and to prevent accidents when doing laundry. 

What's included 

Make sure all the parts are included in the product package. If you have a problem with the washing machine or the parts, contact a local Samsung customer centre or the retailer. 

1. Door 
2. Magic Filter (Rear)
3. Magic Filter (Front)
4. Control panel
5. Tub  
6. Levelling feet 
7. Water hose (Cold) 
8. Water hose (Hot) * 
9. Detergent drawer 
10. Drain hose 

NOTE

• The availability of parts with an asterisk(*) depends on the model.
• Door: Make sure to keep the door closed while the washing machine is operating.
• Magic Filter: This collects lint that builds up from the laundry being washed.
• Grounding lead: Cover this lead if wired to a metal part for earth-grounding.
• Leveling feet: Adjust the feet to level the washing machine on a flat floor.

Installation

Installation requirements 

Electrical supply and grounding 

WARNING 

• AC 220 V / 50 Hz fuse or circuit breaker is required. 
• Use an individual branch circuit specific to the washing machine. 
• Do NOT use an extension cord. 
• Use only the power cord that comes with the washing machine. 
• Do NOT connect the ground wire to plastic plumbing, gas lines, or hot water pipes. 

Levelling 

• To prevent tumbling or noise, install the washing machine on a solid, flat floor without a platform or bricks.
• Keep the washing machine at 10 cm from each adjacent wall.

Water supply 

• Make sure water taps are easily accessible.
• Turn off the taps when the washing machine is not in use.
• Check for any leaks at the water hose fittings on a regular basis.

Drain 

• Make sure the drain hose is not clogged.
• We recommend a standpipe in height of 90-100 cm. The drain hose must be connected through the hose clip to the standpipe, and the standpipe must fully cover the drain hose. The standpipe specifications mentioned here are only applicable to pump-type models.

Step-by-step installation 

1. STEP 1 Select a location 
   Location requirements: 
   • Solid, level surface without carpeting or flooring that may obstruct ventilation
   • Away from direct sunlight
   • Adequate room for ventilation and wiring
   • The ambient temperature is always higher than the freezing point (0 ·ci

   • Away from a heat source
     Anti-rat panel 

     

     The washing machine comes with the Anti­rat panel that protects small animals such as rats from entering the machine. Insert the panel into the bottom of the machine. To facilitate the work, slightly lift up the bottom front. 
     NOTE 

     • Some models feature the Anti-rat panel that must be inserted from the rear bottom of the model. For this model, insert the Anti-rat panel before levelling the machine. To facilitate the work, slightly lift up the bottom rear.
     • The availability of the Anti-rat panel depends on the model.
2. STEP 2 Adjust the levelling feet 
   Unpack the product package. 
   1. Gently slide the washing machine into position. Excessive force may damage the levelling feet (A).
   2. Level the washing machine by manually adjusting the levelling feet. 

   3. When levelling is complete, tighten the nuts (B) if provided (some models may not have the nuts).

      

      WARNING 
      Packaging materials can be dangerous to children. Dispose all packaging material (plastic bags, polystyrene, etc.) out of children's reach. 

3. STEP 3 Connect the water hose 
   Connect the water hose to the water tap. 

   1. Remove the adaptor (A) from the water hose (B).

      

   2. Use a Philips screwdriver to loosen four screws on the adaptor.
   3. Hold the adaptor and turn part (C) in the arrow direction to loosen it by 5 mm (*)
   4. Insert the adaptor into the water tap, and tighten the screws while lifting up the adaptor.
   5. Turn part (C) in the arrow direction to tighten it

   6. While holding down part (D), connect the water hose to the adaptor. Then, release part (D). The hose fits into the adaptor with a clicking sound.

      

   7. Connect the other end of the water hose to the inlet valve on the back of the washing machine. Turn the hose clockwise to tighten.

   8. Open the water tap and check if there are any leaks around the connection areas.

      • If there are water leaks, repeat the steps above.

      • If using a screw type of water tap, connect the water hose to the water tap as shown.

        

      WARNING
      Stop using the washing machine if there is a water leak, and contact a local Samsung service centre. Otherwise, this may cause electric shock.
      CAUTION
      Do not stretch the water hose by force. If the hose is too short, replace the hose with a longer, high-pressure hose.

   NOTE

   • After connecting the water hose to the adaptor, check if it is connected properly by pulling the water hose downwards.
   • Use a standard type of water tap. If the tap is square-shaped or too big, remove the spacer ring before inserting the tap into the adaptor

4. STEP 4 Position the drain hose 
   General type 

   • Press and hold down the joint ring, and insert it into the drain hose.
   • Insert the drain hose into the drain outlet. Make sure to connect them firmly using the joint ring.
     The drain hose is extensible. Adjust the length of the drain hose as needed.

   Pump type

   1. Open the hose cap (A), and insert the drain hose. Tighten the drain hose using the joint ring.
      NOTE
      • The position (side or rear) of the drain outlet depends on the model.
      • Availability of the hose cap depends on the model.

   2. Connect the other end of the drain hose to a standpipe or basin that is positioned 90-100 cm (*) from the floor .

      

   WARNING
   Make sure the end of the drain hose is not submerged by water. otherwise, the washing machine may suffer serious damage.
   CAUTION

   • Do not exceed 3 m (*) for the total length of extended hoses.
   • Do not let the drain hose run over doorsills that protrude 5 cm(**) or more from the floor.

   • Do not run the drain hose under the bottom of the machine.

     

5. STEP 5 Power on 
   Plug the power cord into a wall socket featuring an AC 220 V / 50 Hz approved electrical outlet protected by a fuse or circuit breaker. Then, press POWER to turn on the washing machine. 

Description

The Samsung WA65M4 is designed with both functionality and aesthetics in mind. Its sleek and modern design fits seamlessly into any home decor. The intuitive control panel allows users to easily select from various wash cycles tailored to different fabric types and soil levels. The machine also features a transparent lid that allows users to monitor the wash cycle.

The washing machine's robust build ensures durability and long-lasting performance. The WA65M4 is engineered to handle tough stains and heavy-duty laundry tasks while maintaining gentle care for delicate items. With its advanced technologies, this washing machine offers a perfect blend of efficiency and convenience.

Before you start

The basics

Detergent drawer

To add a laundry-specific detergent, follow these steps:

1. Open the door.
2. Locate the detergent drawer, and slide it open.
3. Apply powder detergent as recommended by the manufacturer.
4. Add fabric softener as recommended by the manufacturer, and then close the cover.

CAUTION 
Make sure to use detergent as appropriate. An excessive amount of detergent may not dissolve well.

• Do not add too much softener. This may reduce the performance.
• Do not leave softener into the softener dispenser for a long time. The softener becomes hardened and may not dissolve well.

Child Lock 
Child Lock is designed to prevent accidents by children or infants, such as drowning.

1. Press Power.
2. To activate the Child Lock, hold down Function and Monsoon simultaneously for 3 seconds. The indicator blinks.
3. To deactivate the Child Lock, hold down Function and Monsoon simultaneously for 3 seconds. The indicator turns off. If the tub has contained water, simply restart the machine and hold down two buttons simultaneously for 3 seconds to deactivate the Child Lock.

With the Child Lock enabled 

• You can still manipulate on the control panel while the door is closed. If you open the door, an information code (CL, dC) appears with an alarm. Then, the machine starts forced draining after 30 seconds in order to prevent infant or child accidents such as drowning.
• Only when water supply is complete, the Child Lock becomes active.
• If the door leaves open for 30 seconds with the tub containing water, the machine drains the water with the "CL" code, which you cannot stop.
• To add detergent or more laundry in the tub, or to change the cycle settings, you must first deactivate the Child Lock.

WARNING 
If you open the door with the Child Lock enabled, the machine starts forced draining to prevent accidents such as drowning. 
NOTE 
The Child Lock remains active after you power off the machine. You cannot deactivate the Child Lock as long as the "CL" code appears on the display. But, you can deactivate when the dC code appears by holding down two buttons simultaneously.

Laundry guidelines

Checkpoints 

• Check for stains or dirt Apply a little detergent to a white towel. Rub the white towel and the dirty clothes together to transfer the dirt or colour to the white towel.
• Before washing, pre-treat the sleeves, collars, dress hems, and pockets by brushing with detergent
• Wrinkle-processed clothes made of wool must be specially treated by tightening them with threads before washing. Remove the threads after washing and drying is complete.

CAUTION

• Do not place or keep blankets in the tub.
• Do not put candles or a heat source in or on the washing machine.
• Do not wash these clothes:
  • Neckties, brassieres, jackets, suits, and coats can be easily deformed by shrinking or discolouring on the surface. These clothes are mostly made of rayon, polynosic, cuff, and/or blended fabric.
  • Wrinkle-processed, embossed, or resin processed clothes easily deform merely by soaking in water.
  • Clothes that are easily discoloured made from cotton, wool, wrinkled silk, leather wear and accessories, and leather ornamented clothes and accessories.
  • Waterproof sheets, mattresses, or wool quilts, rain covers, fishing jackets and trousers, skiwear, sleeping bags, diaper covers, sweat suits, vehicle covers for automobiles, bicycles, and motorcycles, bath rugs, and other waterproof items.

1. STEP 1 Sort
   Sort the laundry according to these criteria: 
   • Care Label: Sort the laundry into cottons, mixed fibres, synthetics, silks, wools, and rayon.
   • Colour: Separate whites from colours.
   • Size: Mixing different-sized items together in the tub improves the washing performance.
   • Sensitivity: Follow the cloth-specific instructions on the care label of delicate items such as pure, new woollen items, curtains, and silk items.
     NOTE 
     Make sure to check the care label on the clothing, and sort them accordingly before starting the wash.
2. STEP 2 Empty pockets 
   Empty all the pockets of your laundry items, and remove dirt and/or soils from them. 
   • Metal objects such as coins, pins, and buckles on clothing may damage other laundry items as well as the tub.
   • Turn clothing with buttons and embroideries inside out.
   • If pants or jacket zippers are open while washing, the tub may be damaged.
   • Zippers should be closed and fixed with a string.
   • Clothing with long strings may become entangled with other clothes. Make sure to tie the strings before washing.
3. STEP 3 Use a laundry net or wash certain items separately 
   • Brassieres (water washable) must be placed in a laundry net. Metal parts of the brassieres may break through and tear other laundry items.
   • Cashmilon, large volume garments, and lightweight clothes (lace-decorated clothes, lingerie, nylon stocking, and synthetic fabrics) may float on water during washing and cause problems to the machine. Use the laundry net or wash them separately.
   • Do not wash the laundry net by itself without other laundry. This may cause abnormal vibrations that could move the washing machine and result in injury
     CAUTION
     Make sure to soak inflatable items (such as blankets, and cotton-filled or microfibre qui lets) in water before you run a cycle.
     • Inflatable items may cause damage to the laundry or the machine during the wash or drying process

     • Regardless of the size, blankets or quilts are safer and cleaner to wash one item at a time. Two different-sized blankets in the same load may compromise the drying performance due to unbalanced loads.
       To input a blanket
       Fold the blanket as shown, and then put it on the plastic area (A) of the tub before inserting into the tub.

       

4. STEP 4 Prewash (if necessary) 
   • To remove stains and dirt on collars, sleeves, hems, and pockets, apply detergent lightly and brush off.
   • Use powder or liquid detergents. Do not use soap, as this may remain on the tub after washing.
   • Prewash white socks, sleeves, and collars with a little detergent and a brush.
     CAUTION 
     Make sure the laundry is inserted completely. 
     • Any exposed part of the laundry may cause damage to the machine or the laundry itself, or a water leak.
     • Make sure the laundry does not exceed the plastic area (A) in the above figure.
5. STEP s Determine the load capacity 
   Make sure the laundry does not exceed the plastic area (A) in the figure on page 25. Otherwise, it may cause the washing machine to not wash properly or cause damage to the machine or the laundry itself, or a water leak. 
   NOTE 
   When washing bedding or bedding covers, the wash time may be lengthened or the spin efficiency may be reduced. For bedding or bedding covers, the recommended load capacity is 3.5 kg or less. 
   CAUTION 
   If the laundry is unbalanced and the "Ub" information code is displayed, redistribute the load. Unbalanced laundry may reduce the spinning performance and cause damage to the machine or the laundry itself.

6. STEP 6 Apply a proper detergent type 
   The type of detergent depends on the type of fabric (cotton, synthetic, delicate items, wool), colour, wash temperature, and degree of soiling. Always use "low suds" laundry detergent, which is designed for automatic washing machines. 
   CAUTION 

   • Use an appropriate amount of detergent. Excess amounts of detergent do not produce much improvement in washing results but cause damage to the laundry due to deteriorated rinsing performance.
   • Bleach is strong alkali in nature, causing damage to or discolouration of the laundry.
   • Use a longer or added rinse cycle when using powder detergent that is very likely to remain on the laundry and cause bad odours after washing is complete.
   • If an excessive amount of detergent is used especially in cold water, the detergent doesn't dissolve well, ending up with contaminated laundry, hoses, and/or tub.
   • In case of timed washing, do not apply detergent directly to laundry or the tub. The laundry may be discoloured. Use the detergent drawer.
   • When washing wool using the Wool cycle, use only a neutral detergent to avoid discolouring the laundry.

   NOTE 

   • Follow the detergent manufacturer's recommendations based on the weight of the laundry, the degree of soiling, and the hardness of the water in your local area. If you are not sure about the water hardness, contact a local water authority.
   • Do not use detergent that tends to be hardened or solidified. This detergent may remain after the rinse process, blocking the drain outlet.

Maintenance

Cleaning

Keep the washing machine clean to prevent deteriorated performance and to preserve its life cycle. 
Eco Tub Clean reminder

• The􀀇 indicator reminds you of cleaning the tub when necessary If you happen to see the indicator blinking after washing is complete, remove the laundry and run the Eco Tub Clean cycle.
• You can ignore this reminder and continue to run cycles normally because this is not a system failure. However, the reminder remains active for 6 consecutive cycles immediately after each cycle is complete.
• The reminder is activated once every 1-3 months, depending on the cycle count.
• To keep the tub clean, it is recommended to run Eco Tub Clean on a regular basis.

Magic Filter 

1. Press down the upper area of the filter case to remove.
2. Unlock the cover, and clean the filter with running water and a brush.
3. When cleaning is complete, close the cover and reinsert the filter case to the original position. You will hear a clicking sound when the filter case fits in.

Pump filter (applicable models only) 

1. Put a floor-cloth or towel under the Pump filter. Turn the filter knob anticlockwise to remove.
2. Clean the filter with running water and a soft brush.
3. Reinsert the filter, and turn clockwise until it locks into position.

Mesh filter 

1. Use pliers to pull out the mesh filter from inside the water inlet as shown.
2. Use a soft brush to clean the filter with running water.
3. Reinsert the filter. Make sure it is tightened against water leaks.

Detergent drawer 

1. Open the door and locate the detergent drawer.
2. Slightly lift up the front edge of the drawer, and then slide it open.
3. Clean the drawer with running water and a soft brush.
4. When complete, reinsert the detergent drawer

Troubleshooting

Checkpoints 
If you encounter a problem with the washing machine, first check the table below and try the suggestions.

If a problem persists, contact a local Samsung service center.

Information codes 
If the washing machine fails to operate, you may see an information code on the display. Check the table below and try the suggestions.

If any information code keeps appearing on the screen, contact a local Samsung service centre.

Setup Guide

Setting up the Samsung WA65M4 is straightforward and user-friendly:

1. Unpacking: Carefully unpack the washing machine and remove all packaging materials.
2. Placement: Position the washing machine on a level surface to ensure stable operation.
3. Connection: Connect the washing machine to a power outlet and water supply lines according to the manufacturer's instructions.
4. Initial Wash Cycle: Run an empty wash cycle with a mild detergent to clean the tub before first use.

Refer to the user manual for detailed setup instructions and guidelines.

Safety information 

Please take some time to read this manual to take full advantage of your washing machine's many benefits and features. 
What you need to know about the safety instructions 
Please read this manual thoroughly to ensure that you know how to safely and efficiently operate the extensive features and functions of your new appliance. Please store the manual in a safe location close to the appliance for future reference. Use this appliance only for its intended purpose as described in this instruction manual. 

Warnings and Important Safety Instructions in this manual do not cover all possible conditions and situations that may occur. It is your responsibility to use common sense, caution and care when installing, maintaining and operating your washing machine. Because the following operating instructions cover various models, the characteristics of your washing machine may differ slightly from those described in this manual and not all warning signs may be applicable. If you have any questions or concerns, contact your nearest service centre or find help and information online at https://www.samsung.com 

Important safety symbols 

What the icons and signs in this user manual mean: 
WARNING 
Hazards or unsafe practices that may result in severe personal injury, death and/or property damage. 
CAUTION 
Hazards or unsafe practices that may result in personal injury and/or property damage. 
NOTE 
Indicates that a risk of personal injury or material damage exists. 

• These warning signs are here to prevent injury to yourself and others. 
• Please follow them explicitly. 
• After reading this manual, store it in a safe place for future reference. 
• Read all instructions before using the appliance. 
• As with any equipment that uses electricity and moving parts, potential hazards exist. To safely operate this appliance, familiarize yourself with its operation and exercise care when using it. 

Important safety precautions 

WARNING 
To reduce the risk of fire, electric shock, or injury to persons  when using your appliance, follow basic precautions, including  the following: 

1. This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
2. For use in Europe: This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.
3. Children should be supervised to ensure that they do not play with the appliance.
4. If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.
5. The new hose-sets supplied with the appliance are to be used and that old hose-sets should not be reused.
6. For washing machines having ventilation openings in the base, the installation instructions shall state that the openings must not be obstructed by a carpet.
7. For use in Europe: Children of less than 3 years should be kept away unless continuously supervised.
8. CAUTION: In order to avoid a hazard due to inadvertent resetting of the thermal cut-out, this appliance must not be supplied through an external switching device, such as a timer, or connected to a circuit that is regularly switched on and off by the uti I ity.

Samsung WA65M4 Pros & Cons

Pros

• Advanced Features: ActivWash+ and Diamond Drum for enhanced washing efficiency.
• Energy Efficiency: 5-star energy rating reduces power consumption.
• Durable Build: Robust construction ensures long-lasting performance.
• User-Friendly Interface: Intuitive control panel for easy operation.

Cons

• Higher Cost: May be more expensive than basic models.
• Noisy Operation: Some users report slightly higher noise levels during certain cycles.
• Complex Maintenance: Requires occasional deep cleaning of the tub and gasket areas.

Customer Reviews

Customers have praised the Samsung WA65M4 for its excellent washing performance and user-friendly design. Many users appreciate the ActivWash+ feature for pre-treating heavily soiled clothes. However, some have noted that the machine can be slightly noisy during certain cycles and requires regular maintenance to keep it running efficiently.

Overall, the WA65M4 has received positive feedback for its reliability and effectiveness in handling various laundry tasks.