Shark Steam Pocket Mop S3501 Owner Guide

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Shark Steam Pocket Mop S3501

The Shark Steam Pocket Mop is a revolutionary cleaning device that makes mopping easier and more efficient than ever before. With an estimated price range of $70 to $90 and a launch date of January 2021, this product is perfect for anyone looking for a deep clean without the use of harsh chemicals.

Detailed Specifications

  • Uses steam technology to kill 99.9% of bacteria and viruses
  • Lightweight and easy to maneuver at just 5 pounds
  • Includes reusable microfiber pads that are machine washable
  • Extra-large water tank for continuous cleaning
  • Swivel steering for easy navigation around furniture and corners
  • The indicator light shows when the mop is ready to use
  • Cord length of 22 feet for a wide cleaning radius

WHAT’S INSIDE

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Description of Shark Steam Pocket Mop 

The Steam Pocket Mop S3501 is a game-changer when it comes to cleaning your floors. With its powerful steam technology, you can deep clean your hardwood, tile, and vinyl surfaces without the use of chemicals. The microfiber pads are reusable and machine washable, making this mop not only effective but also eco-friendly. The extra-large water tank means you can clean for longer without having to refill, and the swivel steering allows for easy navigation around furniture and corners. The indicator light ensures that the mop is always ready to use, and the cord length provides a wide cleaning radius.

Setup of Steam Pocket Mop 

  1. Fill the water tank with distilled water.
  2. Attach a microfiber pad to the mop head.
  3. Plug in the mop and wait for the indicator light to turn on, indicating that it is ready to use.
  4. Select the desired steam level and begin mopping, using the swivel steering to navigate around furniture and corners.

ASSEMBLY

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Filling the Water Tank 

  • Pull down on the water tank cap to open. 
  • Use the filling flask to pour water into the tank. Do not overfill. Press the water tank cap firmly to close it.
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 TO REMOVE the Genius Mop Head, press the release button on the front of the mop body.

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CLEANING

With the Genius Mop Head, you can quickly and easily attach and release the Dirt Grip Pads without touching them. No more wrestling with dirty, wet pads. The Dirt Grip Pads are double-sided, washable and reusable. For pad attachment and removal instructions, see the following page.

USING YOUR STEAM POCKET MOP

  • Your Steam Mop is ideal for deep cleaning and cutting through dirt   and grime in high-traffic areas, as well as for sanitizing* sealed hard floors. 
  • Sanitization studies were conducted under controlled test conditions. Household conditions and results may vary. With Genius Mop Head in HI mode only when used with Steam Mop. Not when using Steam Blaster. See Owner’s Guide for instructions.
  • The unit will be in standby mode as soon as it is plugged in. 
  • The 3 lights below the Steam button will blink while in standby mode. 
  • To select the steam mode, press the Steam button once for LOW (1 blue light), twice for MED (2 blue lights), or three times for HI (3 blue lights).
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GENIUS MOP HEAD TECHNOLOGY

TOUCH-FREE PAD ATTACHMENT

  1. Lift the mop straight up by the handle until the Genius Mop Head is hanging straight down. Center the Genius Mop Head above the pad. Press the release button on the back of the mop body, and both sides of the mop head will drop open.
  2. Slip the mop head’s 4 corner tabs into the 4 corner pockets of the Dirt Grip Pad.

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  3. Gently press the Genius Mop Head to the floor on one side of the pad, and that side will click into place.
  4. Flip the other side of the head over onto the floor to click into place.

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REMOVING THE PAD

Lift the mop straight up by the handle until the Genius Mop Head is hanging straight down. Press the pad release button, and both sides of the head will drop open, releasing the pad.

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DIRT GRIP PADS

DOUBLE-SIDED, WASHABLE, REUSABLE 
Our washable Dirt Grip Pads are made with fibers specially designed to absorb and trap dirt. This gives your floors an amazing clean, with minimal streaking and short dry times. For best cleaning results, we recommend replacing your  Dirt Grip Pads following 20 normal uses.
PAD CARE 
Machine wash the Dirt Grip Pads separately with warm water using liquid detergent. 
NEVER USE BLEACH, POWDERED DETERGENT, OR FABRIC SOFTENERS as they may damage the Dirt Grip Pads. 

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Some parts may be available at your local retailer.  Contact Customer Service for any other servicing.

STEAM BLASTER TECHNOLOGY

When you need an extra burst of steam to clean tough, dried messes and stuck-on stains, use the Steam Blaster.

  1. Flip the Genius Mop Head over so that it is behind the mop body.
  2. Tilt the mop handle back. This will cause the Steam Blaster to emit a concentrated blast of steam onto the floor.
  3. To stop the Steam Blaster spray, simply tilt the mop handle forward.
  4. Flip the Genius Mop Head back into its original position and continue cleaning.
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TROUBLESHOOTING

PROBLEMPOSSIBLE REASONS & SOLUTIONS
The Steam Mop isn’t producing any steam.The Steam Mop should be securely plugged into an electrical outlet. Check your fuse or circuit breaker or try a different outlet. Make sure the water tank is full, the unit is plugged in, and the light around the Steam Control Button is solid. If the lights below the Steam Control Button are not illuminated, try a different electrical outlet. If the lights below the Steam Control Button are blinking, press the Steam Control button to select a Steam setting. If the lights below the Steam Control Button are solid, wait 30 seconds for the unit to warm up. If after following the above steps the Steam Mop still does not produce any steam, contact Customer Service at 1-800-798-7398 or consumer-services at sharkninja.com
The Steam Mop is producing intermittent steam.This is normal—for more consistent steam select the HI setting. Also, make sure the water tank is full.
I can’t select a Steam Setting.Make sure the Steam Mop is plugged in and the lights below the Steam Control Button are solid. If your Steam Mop is producing steam but the lights below the Steam Control Button are not lit, call customer service at 1-800-798-7398.
I am getting streaky/cloudy floors.The Dirt Grip™ Pad might be dirty. If it is, flip it over to the clean side or change it entirely. If you washed the Dirt Grip Pad with powdered detergent, then it could be damaged and require replacement. This could also be an indication of soap or grease residue that has accumulated on the floor. As the Steam Mop uses only a small amount of water, it may not be enough to rinse off the accumulation of residue that the steam is bringing to the surface. We suggest rinsing the floor with nothing but water, letting it dry, and then steam mopping again with a clean Dirt Grip Pad. One or more rinses will generally remove the residue. A more stubborn case may require you to rinse the floor with a mix of one part vinegar and two parts water* (but DO NOT put any cleaning solutions or chemicals into the Steam Mop’s water tank.) *Please consult your flooring manufacturer’s care and maintenance instructions before applying any cleaning products or solutions.
It’s really hard for me to push/pull the Steam Mop.The Steam Mop might be hard to push/pull if the Dirt Grip Pad isn’t wet enough. It should get easier to push/pull the Steam Mop after it’s been running for a few minutes. An overly dirty pad could also result in a harder push/pull experience. We recommend flipping the pad over or using a clean pad.

Pros & Cons of Shark S3501

Pros

  • Kills 99.9% of bacteria and viruses with steam technology
  • Lightweight and easy to maneuver
  • Reusable and machine-washable microfiber pads
  • Extra-large water tank for continuous cleaning
  • Swivel steering for easy navigation

Cons

  • May take some time to heat up
  • Cannot be used on carpet or rugs
  • Distilled water must be used to fill the water tank

Customer Reviews of Shark Steam Pocket Mop S3501

Customers love the Shark Steam Pocket Mop for its powerful cleaning abilities and ease of use. Many have noted that it is lightweight and easy to maneuver, and that the microfiber pads pick up dirt and grime effectively. Some have mentioned that the cord could be longer, but overall the mop has received high praise for its performance.

Most Common Complaints

Some customers have noted that the Shark Steam Pocket Mop S3501 takes some time to heat up, and that the cord could be longer for more convenient use. Additionally, a few have mentioned that the water tank could be larger for even longer cleaning sessions.

Faqs

How does the Shark S3501 Steam Pocket Mop's steam sanitise floors?

The Shark S3501 sanitises floors using steam, which is created by boiling water to a high temperature and killing the majority of bacteria and germs. Without the use of harsh chemicals, the powerful heat from the steam successfully breaks down oil, filth, and other debris, leaving floors clean and disinfected.

Can I use chemicals or cleaning solutions with my Shark S3501 mop?

To avoid possibly breaking down the device or damaging surfaces, it is advised that you use just water when using your Shark Steam Pocket Mop. Steam's inherent force is more than enough to thoroughly clean and sanitise floors. The warranty could also be voided by adding chemicals or cleaning agents.

What kind of upkeep is necessary for the Shark Steam Pocket Mop S3501?

Rinse the microfiber pads after each use and follow the care instructions to keep your Shark S3501 in optimal condition. It's crucial to clean the steam nozzle and check for obstructions on a regular basis. Descale the mop periodically to avoid mineral accumulation from tap water.

How much time does it take for the Shark S3501 Mop to start steaming and heating up?

The Shark Steam Pocket Mop S3501 is made to be used quickly and effectively; it takes around 30 seconds for it to heat up and start producing steam. Your cleaning routine will be more effective because of the short start-up time, which lets you start cleaning your floors right away.

Is there a floor type that the Shark S3501 is appropriate for?

The majority of sealed floor types, including laminate, tile, and hardwood, may be cleaned with the Shark S3501 vacuum. To be sure your particular flooring can tolerate the heat and moisture of steam cleaning, it is best to consult the maintenance instructions.

How do I change the Shark Steam Pocket Mop S3501's microfiber pads?

It's easy to change the microfiber pads on your Shark S3501 machine. After the machine has cooled down and been disconnected, take off the used pad and push a fresh one onto the grip strips of the mop head. Before using the mop once more, make sure the pad is firmly in place.

Can stubborn, sticky messes be removed with the Shark S3501 Steam Mop?

Sure, floors can be effectively cleaned of stubborn and sticky messes using the Shark Steam Pocket Mop. The microfiber pad lifts and retains the dirt as the steam breaks down the stickiness. When gently cleaning with the pad and pumping the handle to release more steam, it can be highly useful for especially stubborn places.

What extras are included with the S3501 Shark Steam Pocket Mop?

A filling flask and one or more washable microfiber cleaning pads are standard accessories for the Shark S3501. more accessories like more pads, a carpet glider to revive carpets or specialty attachments for above-floor cleaning could be included in some sets.

What is the cleaning effectiveness of the Shark S3501 in comparison to conventional mopping?

The Shark S3501 Steam Pocket Mop uses steam to sanitise floors, making it a more hygienic clean than regular mopping. Additionally, it is more effective because it virtually completely dries floors after passing over, negating the need for drying time and lowering the possibility of sliding on wet floors.

What is the duration of the guarantee for my Shark S3501 Mop?

A year from the original purchase date is the standard warranty for the Shark Steam Pocket Mop S3501. The warranty period must be validated with proof of purchase.

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