Setup & Usage: Panasonic Home Monitoring Camera KX-HN1007 Instruction Guide

Panasonic Home Monitoring Camera KX-HN1007

Introduction

The Panasonic Home Monitoring Camera KX-HN1007, part of the HomeHawk series, is a cutting-edge front door and outdoor security solution designed to enhance home safety and surveillance. This camera offers a wide range of features, including a 172-degree field of view, night vision, and two-way communication, allowing users to interact with visitors remotely. The KX-HN1007 model is ideal for homeowners seeking reliable, cost-effective security without monthly fees, as it requires only a microSD card for video storage. It is suitable for monitoring home deliveries, deterring intruders, and ensuring peace of mind for families and individuals alike.

Targeted at homeowners looking to upgrade their security setup, the Panasonic Home Monitoring Camera KX-HN1007 is widely available online and in-store, with prices typically ranging between $100 and $200, depending on the retailer and any ongoing promotions. The camera is compatible with both iOS and Android devices, ensuring seamless integration with most smartphones.

Accessory information

Supplied accessories

Installation Location

Wireless communication range
The wireless communication range of each device in the system from the access point is approximately 100 m (up to 328 feet). Wireless communication may be unreliable when the following obstacles are located between the access point and other devices.

• Metal doors or screens
• Walls containing aluminum-sheet insulation
• Walls made of concrete or corrugated iron
• Double-pane glass windows
• Multiple walls
• When using each device on separate floors or in different buildings
  Note:
  • The access point cannot connect wirelessly to devices other than the front door camera or outdoor camera.
  • The camera’s LED indicator blinks slowly in red if it is out of range of the access point. In this case, confirm all connections, including those of the access point.
  • The signal strength can be checked with the [HomeHawk] app. For more information, refer to

Information about sensor features

• The cameras have 2 sensor features that are used for motion detection: a visual sensor and an infrared sensor (i.e., heat sensor).
• Please read the following information before deciding where to install the camera.
• Note:
  • The camera’s sensor features are not designed to be used in situations that require high reliability. We do not recommend d the use of the sensor features in these situations.
  • Panasonic takes no responsibility for any injury or damage caused by the use of the camera’s

Detection method

Visual sensor

• The camera detects changes in the images being displayed.
• The camera detects changes in the brightness levels of moving objects.

Infrared sensor
The camera detects temperature differences of objects in the images being displayed. R The infrared sensor uses infrared rays to detect temperature differences within its range that are emitted naturally by people, animals, etc.

Detection range

Main characteristics

Installation location examples

Important:
Install the front door camera with a height of up to 2.2 m (7 feet 3 inches) from the ground.  When possible, install the front door camera more than 2.5 m (8 feet 2 inches) away from streets.

I want to detect visitors approaching the house.
Refer to the table below for detecting visitors at an entrance or gate without detecting cars in the street.

Front door camera

 Outdoor camera

I want to detect people entering the garage. 
Refer to the table below for detecting people entering a garage without detecting cars in the street.

Do not install in these locationInstallingInstallingng in the following areas may cause deformation, discoloration, malfunction, or operational fa.  ilure

• In direct sunlight or directly under an outdoor light (even if the surroundings are within the operational temperature range, parts of the product may become hot.
• Areas subject to frequent vibration, shock, or impact
• Near fire, heating devices, or air conditioners (including outdoor equipment such as unit compressors)
• Areas exposed to grease or steam
• Near devices that emit strong radio waves, such as mobile phones
• Areas subject to extreme temperature changes (which can lead to condensation). If condensation occurs, wipe the outer surface of the product with a soft dry cloth.
• Near coasts directly subjected to sea breezes, or near sulfuric hot springs (exposure to salt can shorten the life of the product)
• Near TVs, radios, automated office equipment such as computers, air conditioners, water heater panels (with intercom), or home security equipment (these may cause noise)
• Near satellite broadcasting receivers such as tuners, TVs with built-in satellite tuners, and recorders (broadcast images may be distorted)
• Areas where hydrogen sulfide, ammonia, dust, or toxic gases are present

Installing in the following areas may cause false detections

• Areas where people approach directly from the front of the camera, such as narrow walkways (outdoor camera)
• Areas where objects such as trees or hanging laundry move due to wind (temperature variation and motion may cause false detections)
• Areas affected by breezes from fans, air conditioning unit compressors, water heaters, or car exhaust (severe temperature variations may cause false detections)
• Areas subject to severe weather, such as strong wind (camera shake can cause false detections) or rain (strong rain may be detected as an object moving in front of the camera)
• Areas with reflective objects, such as glass, that can interfere with the detection of temperature variation
• Areas where brightness changes easily. R Areas where backlight occurs (faces appear dark and are difficult to identify), such as the following
• Areas where most of the background is the sky
• Areas where direct sunlight reflects off a white wall or background
• Bright areas,, such as those exposed to direct sunlight

Part names and functions

Access Point

Camera

 Front door camera

1. Infrared sensor 
2. Speaker
3. Lens
4. Light sensor 
5. White LED lens 
6. LED indicator G Microphone 
7. Interface cover
8. Lock key
9. micro-USB connector
10. Charging LED indicator
11. SETUP
12. Power slide switch

Outdoor camera

1. White LED lens
2. Lens
3. Infrared sensors
4. LED indicator 
5. Microphone 
6. Light sensor
7. Interface cover
8. Speaker
9. SETUP
10. Power slide switch
11. Charging LED indicator
12. Camera nut
13. USB cover/micro-USB connector 
14. Wall mounting adaptor

Setup overview

1. Charging the cameras
   Make sure the battery is fully charged before setting up the cameras.
2. Turning the power on for the cameras.. Turn the power on.
3. Downloading the application
   Download the [HomeHawk] app to your mobile device.
4. Connection for access point
   Connect the AC adaptor and Ethernet cable to the access point.
5. Initial setup
   Make sure you can access the system using your mobile device.
6. Registration
   Required only if the camera was purchased separately (i.e., not as part of a bundle).
7. Confirm the installation by
   isis the information in this document to confirm that the desired installation area is suitable for proper operation.
8. Installation
   Install the camera in the desired location

Camera installation

Installation precautions

• Do not use an impact driver. (This may lead to damaged screws or over-tightening.) 
• Mount the camera on a stable location with a height of 2.2 m (7 feet 3 inches) where the unit can be adequately supported when installing.
• Do not mount the camera on a soft material. It may fall down, break, or cause injury.
• Wall material information Siding
• Use the included screws ø4 mm ´ 25 mm (ø5/32 inches ´ 1 inch). Make sure the pull-out capacity of each screw is at least 294 N (30 kgf) 
• If the weight of the camera is supported by the siding only, the siding could become damaged. Make sure you mount the camera in ala location where the structure behind the siding can be used to support the weight of the camera. If this is not possible due to the thickness of the siding, use commercially available screws ø4 mm ´ longer than 25 mm (ø5/32 inches ´ longer than 1 inch).
• Drill a pilot hole using a drill bit that is appropriate for the type of siding. Remove any debris after drilling the pilot hole. Do not drill the pilot hole into the structure behind the siding

Concrete

• Do not use the included screws. Use screw anchors (screw ø4 mm (5/32 inches)) designed for concrete walls.
• Carefully read the instructions supplied with the anchors. Follow instructions regarding drill bit diameter, hole depth, etc.
• Drill a pilot hole. Remove any debris after drilling the pilot hole.

ALC (autoclaved lightweight cellular concrete)

• R Depending on the type of ALC panel, you may not be able to attach the camera. Consult the ALC panel manufacturer.
• Do not use the included screws. After consulting the manufacturer of the ALC panel, use only commercially available metal screw anchors (screw ø4 mm (5/32 inches)) designed for ALC panels.
• Carefully read the instructions supplied with the anchors. Follow instructions regarding drill bit diameter, hole depth, etc.
• Drill a pilot hole. Remove any debris after drilling the pilot hole.
• Seal the pilot hole with a commercially available waterproof sealant.

Installing the front door camera

1. Attach the wall mounting adaptor to a porch wall.
2. Secure the wall mounting adaptor to the wall by tightening the 3 supplied screws (A).
3. The spacer can be used to adjust the installation angle of the camera as necessary (“Using the spacer”, page 28).
4. Do not attach the wall mounting adaptor at an angle or vertically. (This will result in the sensors being unable to correctly make detections.) 
5. Slide the lock key of the interface cover on the bottom of the camera (B).
6. Open the interface cover (C).
7. Slide the power slide switch to ON (D). Close the interface cover (E) and the lock key (F).
8. Match the positions of the hooks of the camera and wall mounting adaptor (G).
9. Rotate the camera until you hear a click and the camera is securely mounted.

Using the spacer
Use the supplied spacer to adjust the installation angle of the camera. Insert the spacer between the wall mounting adaptor and the wall.

Removing the front door camera
 Rotate the camera towards the wall and then pull from fromm the wall mounting adaptor (B).

Installing the outdoor camera

1. Open the interface cover (A), and then slide the power slide switch to ON (B) .
2. Close the interface cover (C).
3. Secure the safety wire ring to the camera nut of the camera using a driver (D), and then pass the safety wire through the ring of the safety wire ring (E).
4. Drive the wall mounting screws into the wall.
5. Mount the wall mounting adaptor to the wall. Next, attach the safety wire to the wall, and then attach the camera to the wall mounting adaptor.
   1. Wall mounting screws
   2. 25.4 mm (1 inch)
   3.  Hole 
      You can prevent the camera from falling by passing a string through the hole in the wall mounting adaptor.
6. Adjust the camera angle.
   Note:
   1. Attach the safety wire while it is bent.
   2. Attach the safety wire high on the wall so that the camera does not strike anyone the eevenif he camera detaches from the wall.
   3. Do not hang from the camera or wall mounting adaptor

Limited Warranty (ONLY FOR U.S.A.)

Panasonic Products Limited Warranty

Limited Warranty Coverage (For USA Only)
If your product does not work properly because of a defect in materials or workmanship, Panasonic Corporation of North America (referred to as “the warrantor”) will, for the length of the period indicated on the chart below, which starts with the date of original purchase (“warranty period”), at its option either (a) repair your product with new or refurbished parts,(b) replace it with a new or a refurbished equivalent value product, or (c) refund your purchase price. The decision to repair, replace or refund will be made by the warrantor.

During the “Labor” warranty period,, there will be no charge for labor. During the “Parts” warranty period, there will be no charge for parts. This Limited Warranty excludes both parts and labor for non-rechargeable batteries, antennas, and cosmetic parts (cabinet). This warranty only applies to products purchased and serviced in the United States.

This warranty is extended only to the original purchaser of a new product that was sold “as is”.

• Mail-In Service--Online Repair Request
• Online Repair Request
• To submit a new repair request and for quick repair status,, visit our website
• When shipping the unit, carefully pack, include all supplied accessories listed in the Owner’s Manual, and send it prepaid, adequately insured,, anwell-packedll in a carton box. When shipping Lithium Ion batteries,, please visit our website as
• Panasonic is committed to providing the most up-to-date information. Include a letter detailing the complaint, a return address,, and provide a daytime phone number where you can be reached. A valid registered receipt is required under the Limited Warranty.
• IF REPAIR IS NEEDED DURING THE WARRANTY PERIOD, THE PURCHASER WILL BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF OF PURCHASE INDICATING DATE OF PURCHASE, AMOUNT PAID,, AND PLACE OF PURCHASE. CUSTOMER WILL BE CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH PROOF OF PURCHASE.

Limited Warranty Limits and Exclusions

• This warranty ONLY COVERS failures due to defects in materials or workmanship,  and DOES NOT COVER normal wear and tear or cosmetic damage. The warranty  ALSO DOES NOT COVER damages which occurred in shipment, or failures which 
  are caused by products not supplied by the warrantor, or failures which result from accidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty  installation, set-up adjustments, misadjustment of consumer controls, improper maintenance, power line surge, lightning damage, modification, introduction of sand, humidity or liquids, commercial use such as hotel, office, restaurant, or other business 
  or rental use of the product, or service by anyone other than a Factory Service Center or other Authorized Servicer, or damage that is attributable to acts of God.
• THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER  “LIMITED WARRANTY COVERAGE”.
• THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT  OF ANY BREACH OF THIS WARRANTY.
  (As examples, this excludes damages for lost time, travel to and from the servicer,  loss of or damage to media or images, data, ,  or other memory or recorded content. 
• The items listed are not exclusive, but for illustration only.)
• ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY. Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the exclusions may not apply to you. This warranty gives you specific legal rights,, and you may also have other rights which vary from state to state. If a problem with this product develops during or after the warranty period, you may contact your dealer or Service Center. If the problem is not handled to your satisfaction, then write to:
  •   Consumer Affairs Department   Panasonic Corporation of North America   661Independence Parkway  Chesapeake, VA 2332

Troubleshooting the Panasonic Home Monitoring Camera KX-HN1007

Common issues with the KX-HN1007 include motion detection errors, connectivity problems, and password resets. For motion detection issues, ensure the camera is properly positioned to avoid interference from similar-colored backgrounds or sudden light changes. For connectivity issues, check the Wi-Fi connection and ensure the camera is within range of the access point. To reset the password, use the HomeHawk app or access the access unit directly.

Panasonic offers a warranty for the KX-HN1007, and users can contact their support team via the official Panasonic website for assistance. Preventive measures include regular software updates and ensuring the camera is securely mounted to prevent tampering.

Pros & Cons of the Panasonic Home Monitoring Camera KX-HN1007

Pros

• No Monthly Fees: The camera does not require any monthly subscription fees for operation, making it a cost-effective option.
• Wide Field of View: The 172-degree field of view provides comprehensive coverage of the monitored area.
• Two-Way Communication: Users can interact with visitors remotely through the camera.
• Night Vision: Infrared LEDs enable clear visibility in low-light conditions.

Cons

• Sound Quality: Some users report that the sound quality could be improved.
• Dependence on MicroSD Card: Video storage requires a microSD card, which may be an additional cost for some users.

Customer Reviews of the Panasonic Home Monitoring Camera KX-HN1007

Users generally praise the camera's ease of installation, wide field of view, and cost-effectiveness. However, some users have noted issues with sound quality and the need for a microSD card for video storage. The camera typically receives positive reviews for its reliability and value for money, with many users recommending it for basic home security needs.

Star ratings often fall between 4 and 5 stars, with testimonials highlighting its effectiveness in monitoring home deliveries and deterring potential intruders. While some users have reported connectivity issues, these are generally resolved with proper setup and positioning.