Yale ByYou Mortise Series Pro Smart Lock User Manual

Yale ByYou Mortise Series Pro Smart Lock Manual

Introduction

The yale ByYou Mortise Series Pro Smart Lock is a residential smart mortise lock designed to provide keyless entry, controlled access, and convenient door security. Depending on the installed configuration, the lock supports fingerprint recognition, PIN codes, RFID key tags, the Yale Home app, and a mechanical key override.

Its mortise design combines the latch and deadbolt mechanism in a single door lock case, making it suitable for compatible timber entrance doors. The lock supports up to 100 registered fingerprints and up to 100 PIN or card users, helping households manage family members, tenants, domestic staff, or temporary visitors without distributing multiple physical keys.

Users can unlock the door with a registered fingerprint, personal access code, RFID tag, or smartphone. One-time codes are useful for controlled visitor access, while fake PIN entry helps conceal a valid code from someone observing keypad use. Automatic locking can be enabled for everyday convenience, although manual locking may be preferable when the door must remain unlocked temporarily.

This Yale smart door lock is best suited to homeowners and property managers who want flexible access control without replacing the entire security routine with a mobile phone. Before installation, confirm the door material, mortise dimensions, backset, handing, and thickness. Professional installation is recommended when the existing mortise case or door preparation does not match the lock requirements.

Front Body

• Front Body, installed on the outside of the door

Basic Contents

• Front Body

  

• Main Body

  

• Lock Case

  

• Strike Plate

  

• User Manual
• Installation Guide
• Handle x4
• Screws
• RFID Key Tags x4
• Mechanical Key x3
• Optional Accessories
  • Remote Control
  • Remote control module
  • Zigbee/Z-Wave Module

Main Body

• Front Body, installed on the inside of the door

Front Body

• Keypad(10-key)
• RFID Key Reader
• Fingerprint Sensor
• Lever Handle
• Cylinder Key Hole
• Emergency Power Supply Terminal
• Mechanical Key
• Cover Slide

Main Body

• Battery Cover
• Module Accessory Slot (Optional)
• Registration button
• Lever Handle
• Safe Handle Button
• Manual Thumb Turn
• Internal Forced Lock Switch
• 1.5V AA Alkaline Batteries (4PCS)
• Auto/Manual Lock Button
• Lock Case
• Latch Bolt
• Automatic Locking Sensor
• Deadbolt
• Speaker Hole

Product Features

• One-Touch Fingerprint Acces: A single touch unlocks with your fingerprint, ensuring both top-tier security and swift entry.
• Yale Home App: Control everything and feel confident about the safety of your loved ones and belongings, wherever you are, with a simple touch on your smartphone.
• One-Touch Relock: A single touch of your palm on the keypad to lock the door.
• 3 minute Lock Out Feature: After five (5) unsuccessful attempts of an invalid code or RFID key tag or fingerprint, lock out mode is activated for 3 minutes.
• Smart Etiquette (Silent Mode): Activate silent mode to unlock the product silently (voice notification muted).
• Fake PIN Code: Security enhancement to enter any number before or after entering a password to prevent the PIN code from being exposed.
• Internal Forced Lock: It is a security-enhancing function that 'disables' authentication methods such as passwords, RFID key tags, and fingerprints from outside when setting up functions indoors.
• External Forced Lock: It is a security-enhancing function that triggers an alarm goes off if someone opens the door from the inside when External Forced Lock is active.
• Voice Guidance: Effortlessly directs you through enabling different features and settings, ensuring an even simpler and more convenient user experience.
• Other Features and Benefits
  • Remote Controller (Optional)
  • Network Module / Controller (Optional): Enables seamless integration with selected smart home controllers.
  • Intrusion / Tampering Alarm.
  • Low Battery Alarm and Emergency Power Supply.

Advanced Mode

1. The ByYou series smart lock operates under Advanced mode only.
2. Advanced mode is a mode in which only the administrator can set the door lock and provide access to other users. 100 user passwords, 100 user RFID key tags, 100 user fingerprints, and individual registration and deletion of one-time passwords enable efficient management of visitors.
3. Kindly ensure the secure storage of the administrator code. In the event of its loss, a factory reset (hard reset) is required.

Unlocking Door with Code

Unlocking Door with Fingerprint / RFID Key Tag

• Touch the panel of the fingerprint area sensor using a registered fingerprint for 1 seconds

• Fingerprint validation complete

  

• Contact the registered RFID Key Tag

  

Safe Handle Feature

Disable Safe Handle Setting

• Use the '+' Screwdriver with your lock to loosen the screw and release the button.
• Keep pushing the safe handle button.
• Turn the fixing screw clockwise to fix the button.

Enable Safe Handle Setting 

• Use the `+` Screwdriver with your lock to unfix the screw and release the button.
• Turn the fixing screw anticlockwise until the safe handle button comes out.

Open Door(Inside/Outside)

• From Outside: Pull the lever handle down to open the door

  

• From Inside: 

  

  • To open when Safe Handle Settings are enabled: Press and hold the safe handle button while pulling the lever down to open the door.
  • To open when Safe Handle Settings are disabled: Pull the lever handle down and open the door.

• Internal Forced Lock / Privacy Mode: Close the door and then move the lock button to the “LOCK” or "ON" position to disable the keypad, and fingerprint reader. The lock can only be opened from outside using the key.

  

Unlock Door with Smart Etiquette

• Palm touch for 3sec.

• Enter the User PIN code, then touch the keypad with your palm

  

• Touch Fingerprint

  

• Touch RFID Key Tag

  

Lock the Door(Inside/Outside)

• Automatic Lock Mode (Inside/Outside): In automatic lock mode, the lock automatically locked within 5 seconds after closing the door and detecting the automatic lock sensor.
• Manual Lock Mode: 

  • Touch the keypad with your palm to lock immediately (Outside).

    

  • Use the thumb-turn knob on the main body. (Inside)

    

Automatic/Manual Lock

• Enable Automatic Lock: Engage the button to enable the Automatic lock mode (inside the battery compartment after removing the battery cover).

  

• Enable Manual Lock: Disengage the button to enable the Manual Lock mode.

  

Unlock Door with Fake Code

• Palm touch 

• Enter the user code and fake code

  

• Enter the Fake Code and User code

  

• Palm touch

  

External Forced Lock

• Enable External Forced Lock: Touch the fingerprint area with the registered fingerprint for 5 sec, until you hear 3 beeps.

  

• Enable External Forced Lock:

  

• Enable External Forced Lock, RFID Key Tag: Contact the RFID key tag on [RFID key reader] for 3 sec, until you hear 3 beeps.

  

• Disable External Forced Lock: 
  • To disable the External Forced Lock, enter the PIN code or present a registered card, or unlock the door using fingerprint.
  • If the internal Lever is turned to open the door from inside, the alarm will sound.

3-minute lockout: All access modes from the external side are disabled for 3 minutes to deter unauthorized access.

• Disable 3-minute Lockout
  • Open the door with the inner lever handle.
  • Open the door with the mechanical key.
  • Press button.

Alarm

• Intrusion Alarm: The alarm goes off when someone forces the door open. For example, In case of an intrusion by opening a gap in the door while the door is locked.
• Tampering Alarm: The alarm goes off when the front part is completely separated from the main set. For example, forced removal of external product (External Body).
• Turn off alarm: 
• Enter the registered User code.
• Press button for 3 seconds.
• Enter the registered Fingerprint.
• Touch the registered RFID Key Tag.

Emergency mechanical key override

• When to use the Key Override: When the smart door lock malfunctions and is unable to unlock itself.
• How to use:
  • Insert the key into the Mechanical Key Slot.
  • Push and hold the key to engage the key with the cylinder.
  • Turn the key.

Emergency power supply for discharged batteries: 

• Contact 9V battery
• Palm touch

• Enter the user code and palm touch

  

• Contact RFID Key Tag

  

• Touch fingerprint

  

Power supply: 4x New Alkaline batteries may last for 1 year with a usage of 10 times a day.

• You must replace all 4 batteries in the following cases:
  • The Low Battery LED on the keypad flickers red.
  • When the low battery notification message is played.

Resetting the lock to its factory default setting: When lock is reset to factory defaults, all user codes (including the Administrator code*) are deleted and all programming features are reset to original default settings.

1. Remove the battery cover and batteries.
2. Remove the interior escutcheon to access the reset pads.
3. While pressing the reset pads with tweezers, reinstall the batteries and hold the tweezers until the procedure is completed as follows:
   • The * and # symbols blink three times.
   • The lock plays the sound ‘Welcome to the Yale digital lock,’ and then all digits blink three times.
   • The lock plays the sound 'Completed,' and the digits circle.
4. After reset, PIN code (Administrator code)
5. creation is the only option available and must be performed before any other programming of the lock.

How to set Administrator code after resetting the lock

Registration:

Yale ByYou Mortise Series Pro Smart Lock Specifications

• Lock type: Residential smart mortise lock.
• Access methods: Fingerprint, PIN code, RFID key tag, Yale Home app, and mechanical key override.
• Fingerprint capacity: Up to 100 registered fingerprints.
• Card capacity: Up to 100 registered RFID cards or key tags, depending on regional configuration.
• PIN capacity: Up to 100 users, with one-time code support on compatible configurations.
• Power source: AA batteries; use the battery type specified in the supplied documentation.
• Door compatibility: Common configurations support timber doors approximately 40–80 mm thick. Verify the exact regional model before installation.
• Backset: Common models use a 60 mm or 60–70 mm mortise backset.
• Connectivity: Built-in Bluetooth communication with the Yale Home app.
• Smart-home support: Apple Home features may be available; remote control and broader voice-assistant functions require compatible Yale accessories and regional support.
• Security features: Low-battery warning, fake PIN entry, tamper or break-in alarm, and mechanical key override.
• Typical dimensions: Front and main body dimensions vary by regional model, so measure the supplied lock before cutting or modifying the door.

How to Install and Set Up the Yale ByYou Mortise Series Pro Smart Lock

1. Check that the door thickness, mortise case, backset, handle position, and door swing match the lock model. Do not force the lock into an incompatible opening.
2. Remove the existing lock and install the mortise case, spindle, exterior escutcheon, interior assembly, and strike plate according to the supplied installation guide.
3. Insert fresh batteries with the polarity shown inside the battery compartment. Keep the door open while testing the lock for the first time.
4. Create the administrator PIN when prompted. Store it securely because administrative functions may require this code.
5. Register fingerprints, PIN codes, and RFID tags one at a time. Test every credential while the door remains open.
6. Install the Yale Home app, enable Bluetooth, scan the lock’s identification code where required, and follow the pairing instructions.
7. Configure automatic locking, passage or manual-lock behavior, notifications, and guest access according to household needs.
8. For remote access, connect a compatible Yale hub or bridge if supported in your region.

Keep the door open during calibration and pairing. Never rely on the app alone until local keypad, fingerprint, tag, and mechanical-key operation have been tested.

Yale ByYou Mortise Series Pro Smart Lock Troubleshooting

• Lock does not respond: Check battery polarity, reseat the batteries, and replace the complete set with fresh batteries. Avoid mixing old and new batteries.
• Fingerprint is rejected: Clean and dry the sensor, place the registered finger flat on the reader, and register the same user again using several angles.
• PIN code fails: Confirm that the administrator or user code was entered correctly. Use the fake PIN feature when entering a code in view of others.
• RFID tag does not work: Hold the registered tag directly against the reader. If it still fails, remove and re-register the tag through the lock’s user-management settings.
• App cannot pair: Turn on Bluetooth, stand close to the lock, close other lock-management apps, and restart the phone before repeating pairing.
• Door will not lock: Check that the door is fully closed and that the latch or deadbolt is aligned with the strike plate. Misalignment can overload the motor.
• Alarm sounds: Inspect the door, keypad, battery cover, and lock body for tampering. Silence and reset the alarm only after confirming the property is secure.
• Low-battery warning appears: Replace the batteries promptly and keep the mechanical key available for emergency entry.

Error messages and reset procedures can vary by regional model. For installation, warranty, replacement parts, or unresolved faults, contact the Yale or ASSA ABLOY support channel listed in the product packaging, warranty document, or regional Yale website. Do not disassemble the lock body unless instructed by authorized support.

Pros and Cons of the Yale ByYou Mortise Series Pro Smart Lock

Advantages

• Multiple unlocking methods: Fingerprint, PIN, RFID, app, and mechanical-key access provide alternatives if one method is unavailable.
• High user capacity: Support for up to 100 fingerprints, codes, or cards is useful for larger households and managed properties.
• Built-in Bluetooth: The Yale Home app can manage compatible lock functions without requiring a separate local Bluetooth accessory.
• Guest-access flexibility: One-time codes and app-based access can reduce the need to lend physical keys.
• Traditional backup: A mechanical key override provides an important fallback during battery or electronic problems.
• Security-focused features: Fake PIN entry, tamper alerts, and low-battery warnings are useful additions compared with basic keypad locks.

Limitations

• Door compatibility matters: It is not a universal replacement for every mortise lock; incorrect backset or door preparation can prevent proper operation.
• Remote control may need extra hardware: Bluetooth operation is local, while remote access and some voice features require a compatible hub or bridge.
• Battery maintenance is required: Users must respond to low-battery warnings and retain the emergency key.
• Setup is more involved than a standard deadbolt: Mortise alignment, handing, calibration, and app pairing require careful installation.

The lock suits users who want several keyless-entry options and structured access management. A simpler keypad deadbolt may be more appropriate for doors without a compatible mortise cavity or for users who do not need biometric and app-based features.