Usage & Connection: Jabra Evolve 65 Headset User Manual

Overview

The Evolve 65 Headset is a professional wireless headset designed for computer calls, mobile conversations, music, and flexible work environments. It is available in mono and stereo versions and combines Bluetooth connectivity, USB operation, a noise-cancelling microphone, Hi-Fi audio, and an integrated busylight.

Use the headset with a computer through the supplied Jabra Link 380/390 Bluetooth adapter or USB cable, or pair it with a mobile device over Bluetooth. The retractable microphone boom stores magnetically in the headband when it is not needed.

Specifications

• Model: HSC018WA and END060W
• Mono headset weight: 79 g
• Stereo headset weight: 111 g
• Mono dimensions: 154.4 × 58.6 × 170.4 mm
• Stereo dimensions: 155.5 × 58.6 × 170.5 mm
• Speaker type: 28 mm dynamic PureSound Hi-Fi speakers
• Maximum speaker input power: 10 mW
• Speaker frequency range: 70 Hz–20 kHz
• Microphone: noise-cancelling microphone
• Charging and computer connection: USB 2.0
• Bluetooth version: 4.2
• Bluetooth range: up to 30 m or 100 ft with Class 1 Bluetooth
• Bluetooth profiles: A2DP version 1.2 and Hands-Free Profile version 1.6
• Simultaneous Bluetooth connections: 1
• Operating temperature: -10°C to 55°C
• Storage temperature: -20°C to 25°C
• Approximate charging time: 3 hours

Detailed Description

The Evolve 65 Headset has an adjustable headband and can be worn on either side of the head. The mono version uses one earcup, while the stereo version provides audio through both earcups. Controls are positioned on the headset for convenient access during calls and media playback.

Depending on the version, the headset includes a microphone boom, volume up and volume down buttons, a multifunction button, an on/off/connect switch, a USB charging port, a battery indicator, a Bluetooth indicator, and a busylight indicator. The microphone boom is flexible, allowing you to position it comfortably near your mouth.

The microphone can be moved to the left or right side by rotating it within its 270-degree limit. When listening to music or working without calls, place the boom into the magnetic groove in the headband for discreet storage.

The supplied travel pouch helps protect the headset during transport. Rotate the earcups only in their intended direction because forcing them the other way can damage the headset.

Safety

• Do not rotate the microphone boom beyond 270 degrees. Excessive rotation can break or damage the boom.
• Do not force the earcups to rotate in the opposite direction from their designed movement.
• Position the microphone close to, but not against, your mouth. The recommended distance is approximately 0.5 inches.
• Do not store the headset in extreme temperatures. Temperatures above 55°C or below -10°C can reduce battery life and adversely affect operation.
• Turn the headset off before storing it and protect it from impact during transport.

Setup and Operation

Charging the Battery

Connect the headset to a computer with the supplied USB cable, or use a USB charger supplied with a mobile device. A USB-connected headset can still be used for calls while charging. A full charge takes approximately three hours.

Connecting to a Computer with the Bluetooth Adapter

1. Switch on the headset.
2. Insert the Jabra Link 380/390 adapter into a USB port on the computer.
3. Use the computer's audio settings or calling application to select the headset when necessary.

The headset and supplied Bluetooth adapter are pre-connected, so they are ready to communicate after the adapter is inserted.

Connecting to a Mobile Device

1. Put on the headset.
2. Hold the on/off/connect switch in the connect position for approximately three seconds.
3. Release the switch when the voice instructions begin and the Bluetooth indicator flashes blue.
4. Complete the pairing instructions provided through the headset and mobile device.

Connecting to a Computer with USB

1. Switch on the headset.
2. Connect the headset to a computer USB port with the supplied USB cable.
3. Choose the headset as the input and output device in the computer or calling application if it is not selected automatically.

Wearing and Adjusting the Headset

• Slide the headband until the headset fits securely and comfortably.
• Flip the microphone boom to use the headset on the left or right side.
• Bend the boom gently and position it approximately 0.5 inches from your mouth.
• Store the boom in the magnetic headband groove when it is not being used.

Everyday Controls

• Headset on or off: slide the on/off/connect switch.
• Answer or end a call: tap the multifunction button.
• Reject an incoming call: double-tap the multifunction button.
• Check battery and connection status: tap the multifunction button when you are not on a call.
• Adjust listening volume: tap the volume up or volume down button.
• Mute or unmute the microphone: hold the volume down button for two seconds.
• Turn the busylight on or off manually: tap the volume up and volume down buttons at the same time.
• Enable or disable the busylight function: hold both volume buttons for three seconds.
• Enable or disable voice prompts: hold the multifunction button while switching on the headset.

Managing Multiple Calls

• End the current call and answer an incoming call: tap the multifunction button.
• Switch between an active call and a held call: hold the multifunction button for two seconds.
• Place the current call on hold and answer an incoming call: hold the multifunction button for two seconds.
• Reject an incoming call while already on a call: double-tap the multifunction button.

Some multiple-call functions apply to the non-Microsoft Teams headset variant.

Sleep Mode

When powered on but unused, the headset enters sleep mode after 15 minutes to conserve battery power. Press any headset button to leave sleep mode. After 24 hours in sleep mode, the headset powers down completely.

To restart the headset after a complete power-down, move the on/off/connect switch from On to Off and then back to On. Sleep mode is enabled by default and can be disabled through Jabra Direct.

Indicators

• The busylight shows others that you are occupied and can be controlled with the two volume buttons.
• The Bluetooth indicator provides connection and pairing feedback.
• The battery indicator provides battery or charging information.
• During Bluetooth pairing, the Bluetooth indicator flashes blue while the voice guidance provides instructions.

Software and Firmware

Jabra Direct is computer software for managing Jabra devices and enabling available headset functions. Connect the Evolve 65 Headset to a computer, open Jabra Direct, and check for firmware updates. Updating firmware can improve performance or add supported functionality.

Cleaning and Maintenance

• Switch off the headset before storing it.
• Keep the headset protected in the travel pouch when transporting it.
• Avoid extreme storage temperatures, especially temperatures above 55°C or below -10°C.
• Handle the microphone boom and rotating earcups gently to prevent mechanical damage.

Troubleshooting

The headset does not connect to a computer

• Confirm that the headset is switched on.
• Reconnect the Jabra Link 380/390 adapter to the computer's USB port.
• Alternatively, connect the headset directly with the supplied USB cable.
• Check that the computer or calling application has selected the headset for audio input and output.

The headset does not pair with a mobile device

• Hold the on/off/connect switch in the connect position for approximately three seconds.
• Wait for the Bluetooth indicator to flash blue and follow the voice prompts.
• Keep the mobile device within the headset's Bluetooth operating range during pairing.

The headset appears unresponsive after inactivity

The headset may be in sleep mode. Press any button to wake it. If it has powered down after 24 hours of sleep mode, move the switch from On to Off and then back to On.

The microphone is difficult to hear

• Position the microphone approximately 0.5 inches from your mouth.
• Adjust the flexible boom so it points toward your mouth.
• Check that the microphone has not been muted by holding the volume down button for two seconds.

Pros & Cons

Pros

• Supports computer use through Bluetooth or USB.
• Connects with mobile devices through Bluetooth.
• Includes a flexible microphone boom with magnetic storage.
• Offers Hi-Fi audio through 28 mm dynamic speakers.
• Provides a manually controlled busylight for work environments.
• Can be used for calls while charging through USB.

Cons

• The microphone boom has a defined 270-degree rotation limit.
• The headset requires approximately three hours for a full charge.
• Only one simultaneous Bluetooth connection is specified for this model.
• The earcups must be rotated in only one direction when folded or stored.