Usage: Jabra Evolve 65 TE On-Ear Headset User Manual

Overview

The Evolve 65 TE On-Ear Headset is a professional wireless headset designed for clear calls, video meetings, music, and everyday computer or mobile-device use. Its adjustable on-ear design, flexible microphone boom, integrated busylight, and multiple connection methods make it suitable for office work, remote work, and travel.

The headset connects to a computer through the supplied Jabra Link 390 Bluetooth adapter or USB cable, and it connects to mobile devices through Bluetooth. Stereo and mono versions are available, allowing users to choose between immersive two-ear audio and a lighter single-ear design.

Specifications

• Model: HSC018Wa; headset revision: END085W Rev E
• Form factor: On-ear headband headset
• Variants: Stereo and mono
• Battery: Rechargeable lithium-ion battery
• Charging time: Approximately 2 hours
• Music operating time: Up to 24 hours
• Talk time: Up to 16 hours
• Bluetooth version: 5.2
• Bluetooth range: Up to 30 m or 100 ft under suitable conditions
• Bluetooth pairing capacity: Up to 8 paired devices, with up to 2 simultaneous Bluetooth connections
• Speaker size: 28 mm
• Speaker input power: 10 mW maximum
• Music bandwidth: 20 Hz–20 kHz
• Voice bandwidth: 150 Hz–6.8 kHz
• Audio codec: SBC
• Mono headset weight: 75 g
• Stereo headset weight: 106.3 g
• Charging and computer connection: USB port

Detailed Description

The headset includes an adjustable headband, an on/off/connect switch, volume controls, a multi-function button, a status LED, a busylight indicator, a USB connection and charging port, and a bendable microphone boom-arm. The stereo model has an earcup on each side, while the mono model leaves one ear open for greater awareness of surrounding conversations.

The microphone can be moved from one side to the other so the Evolve 65 TE On-Ear Headset can be worn on either the left or right side. The microphone assembly may be flipped within a maximum rotation range of 270 degrees. Keep the boom close to the mouth for clearer voice pickup; the recommended distance is approximately 0.5 inch.

The multi-function button manages calls and provides battery or connection information when the headset is not in a call. The volume buttons control listening level and also provide access to busylight functions. The USB port supports charging and a wired computer connection.

Included Accessories

• USB cable
• Travel pouch
• Jabra Link 390 USB-A Bluetooth adapter

Safety

• Do not rotate the microphone boom beyond 270 degrees, as excessive rotation can damage or break the microphone.
• Rotate the earcups only in the direction intended by the headset design. Forcing them in the opposite direction can damage the headset.
• Microphones can capture nearby private conversations. Consider the surroundings and mute the microphone when confidential discussions are taking place.
• Data exchanged between the headset and a computer through USB or a USB device is not encrypted.
• The Bluetooth connection uses a 128-bit encryption key. A Bluetooth device that does not support secure connections cannot pair or connect with the headset.

Setup and Operation

Adjust the Fit

1. Place the headset over the ears.
2. Slide the headband until the earcups or ear pad sit comfortably.
3. Flip the microphone to the preferred side without exceeding its 270-degree movement limit.
4. Bend the microphone boom so it rests close to the mouth, approximately 0.5 inch away.

Charge the Battery

Connect the supplied USB cable to the headset and a computer USB port. The battery can also be charged with a USB charger supplied with a mobile device. When connected to a computer by USB, the headset can remain in use for calls while charging. A full charge takes approximately two hours.

Connect to a Computer with the Jabra Link 390

1. Turn on the headset.
2. Insert the Jabra Link 390 USB-A adapter into a USB port on the computer.
3. Wait for the pre-connected headset and adapter to establish the connection.

Updating the headset firmware with Jabra Direct before first use is recommended for the latest available performance and functionality.

Connect to a Mobile Device with Bluetooth

1. Put on the headset.
2. Hold the on/off/connect switch in the connect position for approximately three seconds.
3. Release the switch when the voice instructions begin and the status LED flashes blue.
4. Open the Bluetooth settings on the mobile device and follow the pairing instructions.

Connect to a Computer with USB

1. Switch on the headset.
2. Connect the headset directly to a computer USB port with the supplied USB cable.
3. Select the headset as the computer's audio input and output device if the operating system does not choose it automatically.

Everyday Controls

• Turn the headset on or off: Slide the on/off/connect switch.
• Answer or end a call: Press the multi-function button.
• Reject a call: Double-press the multi-function button.
• Check battery and connection status: Press the multi-function button when not on a call.
• Adjust volume: Press the volume up or volume down button.
• Mute or unmute the microphone: Press and hold the volume down button for approximately two seconds.
• Turn the busylight on or off manually: Press volume up and volume down together.
• Enable or disable the busylight function: Press and hold volume up and volume down together for approximately three seconds.
• Enable or disable voice prompts: Hold the multi-function button while switching on the headset.

Manage Multiple Calls

• End the current call and answer an incoming call: Press the multi-function button.
• Switch between an active call and a held call: Press and hold the multi-function button for approximately two seconds.
• Put the current call on hold and answer an incoming call: Press and hold the multi-function button for approximately two seconds.
• Reject an incoming call while already on a call: Double-press the multi-function button.

Some multiple-call functions apply only to the non-Microsoft Teams headset variant.

Use Sleep Mode

When powered on but inactive, the headset enters sleep mode after 15 minutes to conserve battery. Press any headset button to leave sleep mode. After 24 hours in sleep mode, the headset powers down completely. To restart it, slide the on/off/connect switch to Off and then back to On. Sleep mode is enabled by default and can be disabled through Jabra Direct.

Understand the LEDs

The headset uses the status LED and busylight indicator to communicate operating conditions. Depending on the current activity, the indicators show power, pairing, charging, a full battery, an incoming call, an active connection, a low battery, or an enabled busylight.

Use the Travel Pouch

Place the headset in the supplied travel pouch when moving it between locations. Store it with the power switched off and avoid forcing the earcups to rotate in the wrong direction.

Software and Firmware

Jabra Direct is computer software used to manage compatible Jabra devices, adjust supported settings, control sleep-mode behavior, and install firmware updates. Connect the Evolve 65 TE On-Ear Headset to a computer, open Jabra Direct, and check for an available firmware update. Updates may improve performance or add functionality.

Reset the Headset

1. Press and hold the volume up button.
2. While holding it, press the multi-function button.
3. Release the controls after the reset is initiated.
4. Delete or forget the previous headset pairing on the mobile device.
5. Pair the headset again as a new Bluetooth device.

A reset clears the paired-device list and returns headset settings to their default state.

Cleaning and Maintenance

• Switch off the headset before storing it.
• Use the travel pouch to protect the headset during transport.
• Keep the headset away from extreme temperatures above 50°C or below -10°C, since these conditions can reduce battery life and adversely affect operation.
• Handle the microphone boom and rotating earcups gently.

Troubleshooting

The Headset Will Not Connect to a Computer

• Confirm that the headset is switched on.
• Reconnect the Jabra Link 390 adapter to another suitable USB port.
• For a wired connection, check that the USB cable is firmly connected at both ends.
• Use Jabra Direct to check for a firmware update.

The Headset Will Not Pair with a Mobile Device

• Hold the on/off/connect switch in the connect position for approximately three seconds until the status LED flashes blue.
• Remove or forget an earlier headset entry from the mobile device's Bluetooth menu.
• Make sure the mobile device supports secure Bluetooth connections.
• Reset the headset if the previous pairing information prevents a new connection, then pair again.

The Battery Runs Down Too Quickly

• Fully charge the headset for approximately two hours.
• Use sleep mode when the headset is powered on but not being used.
• Switch the headset off during extended periods of non-use.
• Avoid storing or using the headset in extreme temperatures.

The Microphone Is Not Working

• Check that the microphone is not muted by holding the volume down button for approximately two seconds.
• Position the microphone close to the mouth.
• Confirm that the computer or mobile device has selected the headset microphone as its input.
• Check whether the busylight or call application indicates an active call state.

Pros & Cons

• Pros: Supports computer and mobile connections, includes a USB Bluetooth adapter, offers USB charging and wired computer use, provides left- or right-side microphone positioning, and includes a configurable busylight.
• Pros: The headset supports extended music and talk operation, while sleep mode helps conserve battery during inactivity.
• Cons: USB data exchange with computers and USB ports is not encrypted.
• Cons: The microphone and rotating earcups require careful handling to avoid damage.
• Cons: A reset removes stored pairings, so previously connected mobile devices must be paired again.