Setup: Panasonic Home Monitoring Outdoor Camera KX-HNC710 Instruction Guide

Panasonic Home Monitoring Outdoor Camera KX-HNC710

Introduction  

The Panasonic Home Monitoring Outdoor Camera KX-HNC710 is a robust and versatile security solution designed for exterior use. With its IP65 weatherproof rating and ability to operate in temperatures from -4°F to 122°F, this camera is ideal for monitoring outdoor spaces in various weather conditions. It features a 1.0 megapixel CMOS image sensor, providing clear images even in low-light conditions thanks to its IR-LED night vision capability. The camera includes a wide-angle lens with a 172° field of view, enhancing its surveillance capabilities. The motion detection system, which includes both pyroelectric infrared (PIR) and visual sensors, triggers alerts and recordings when motion is detected. This camera is suitable for homeowners looking to enhance their home security and monitoring capabilities.

The Panasonic KX-HNC710 is typically priced in the range of $100 to $150 and is available from various electronics retailers. It's an excellent choice for those seeking a reliable outdoor monitoring solution with advanced features like motion detection and night vision.

Accessory information

Part names and functions

1. White LED lens 
2. Lens
3. Infrared sensors 
4. LED indicator 
5. Microphone 
6. Light sensor 
7. Interface cover
8. Speaker
9. MSETUPN
10. Power slide switch
11. Charging LED indicator
12. Camera nut
13. USB cover/micro-USB connector 
14. Wall mounting adaptor

Installation location examples

• I want to detect visitors approaching the house
• Refer to the table below for detecting visitors at an entrance or gate without detecting cars in the street.

I want to detect people entering the garage..
Refer to the table below for detecting people entering a garage without detecting cars in the street.

Do not install in these locations..

• Installing in the following areas may cause deformation, discoloration, malfunction, or operational failure..
• In direct sunlight or directly under an outdoor light (even if the surroundings are within the operational temperature range, parts of the product may become hot.
• Areas subject to frequent vibration, shock, or impact
• Near fire, heating devices, or air conditioners (including outdoor equipment such as unit compressors)
• Areas exposed to grease or steam
• Near devices that emit strong radio waves, such as mobile phones
• Areas subject to extreme temperature changes (which can lead to condensation). If condensation occurs, wipe the outer surface of the product with a soft dry cloth.
• Near coasts directly subjected to sea breezes, or near sulfuric hospringss.
  (Exposure to salt can shorten the life of the product)
• Near TVs, radios, automated office equipment such as computers, air conditioners, water heater panels (with intercom), or home security equipment (these may cause noise)
• Near satellite broadcasting receivers such as tuners, TVs with built-in satellite tuners, and recorders (broadcast images may be distorted)
• Areas where hydrogen sulfide, ammonia, dust, or toxic gases are present

Installing in the following areas may cause false detections

• Areas where people approach directly from the front of the camera, such as narrow walkways
• Areas where objects such as trees or hanging laundry move due to wind (temperature variation and motion may cause false detections)
• Areas affected by breezes from fans, air conditioning unit compressors, water heaters, or car exhaust (severe temperature variations may cause false detections)
• Areas subject to severe weather, such as strong wind (camera shake can cause false detections) or rain (strong rain may be detected as an object moving in front of the camera)
• Areas with reflective objects, such as glass, that can interfere with the detection of temperature variation
• Areas where brightness changes easily.. R Areas where backlight occurs (faces appear dark and are difficult to identify), such as the following
• Areas where most of the background is the sky
• Areas where direct sunlight reflects off a white wall or background
• Bright areas,, such as those exposed to direct sunlight

Installation

Installation precautions

• Do not use an impact driver.
  (This may lead to damaged screws or over-tightening.)
• Mount the camera in a stable location with a height of 2.2 m (7 feet 3 inches) where the unit can be adequately supported when installing.
• Do not mount the camera on a soft material. It may fall down, break, or cause injury.

Wall material information

Siding
Use the included screws ø4 mm ´ 25 mm (ø5/32 inches ´ 1 inch). Make sure the pull-out capacity of each screw is at least 294 N (30 kgf).

• If the weight of the camera is supported by the siding only, the siding could become damaged. Make sure you mount the camera in a location where the structure behind the siding can be used to support the weight of the camera. If this is not possible due to the thickness of the siding, use commercially available screws ø4 mm ´ longer than 25 mm (ø5/32 inches ´ longer than
  1 inch).

•  Drill a pilot hole using a drill bit that is appropriate for the type of siding. Remove any debris after drilling the pilot hole. Do not drill the pilot hole into the structure behind the siding.

  

  • Open space, no support
  • Siding
  • Structure behind siding
• Concrete
  Do not use the included screws. Use screw anchors (screw ø4 mm (5/32 inches)) designed for concrete walls.
  Carefully read the instructions supplied with the anchors. Follow instructions regarding drill bit diameter, hole depth, etc.
  Drill a pilot hole. Remove any debris after drilling the pilot hole. 
  1. Mark the hole depth on the drill bit (1) and then drill a pilot hole.
  2. Remove debris.
  3. Insert an anchor, tighten the screw, then remove the screwto secure the anchor.

  4. Insert the screw and tighten it.

     

ALC (autoclaved lightweight cellular concrete)

• Depending on the type of ALC panel, you may not be able to attach the camera. Consult the ALC panel manufacturer.
• Do not use the included screws.
• After consulting the manufacturer of the ALC panel, use only commercially available metal screw anchors (screw ø4 mm (5/32 inches)) designed for ALC panels.
• Carefully read the instructions supplied with the anchors. Follow instructions regarding drill bit diameter, hole depth, etc.
• Drill a pilot hole. Remove any ebris after drilling the pilot hole. R Seal the pilot hole with a commercially available waterproof sealant.

Other materials (mortar, tile, etc.)

• Do not use the included screws. R Consult the builder or licensed professional regarding the type of anchor appropriate for the installation location and materials.
• Do not install on gypsum board or concrete blocks.

Installing the camera

1. Open the interface cover (A), and then slide the power slide switch to ON (B).
2. Close the interface cover (C). 3 Secure the safety wire ring to the camera nut of the camera using a driver (D), and then pass the safety wire through the ring of the safety wire ring (E).
   Important:
   Make sure to close the interface cover securely. Water resistance cannot be assured if the interface cover is open.
3. Drive the wall mounting screws into the wall.
   Longer than 25 mm (1 inch)1  Space 2.8 mm (1/8 inches)2
4. Mount the wall mounting adaptor to the wall. Next, attach the safety wire to the wall, and then attach the camera to the wall mounting adaptor.
   Wall mounting screws  25.4 mm (1 inch)
   3 Hole.. You can prevent the camera from falling by passing a string through the hole in the wall-mounting adaptor.
5. Adjust the camera angle.
   Note:
   1. Attach the safety wire while it is bent.
   2. Attach the safety wire high on the wall so that the camera does not strike anyone if the camera detaches from the wall.
   3. Do not hang from the camera or wall mounting adaptor.

Specifications

• Frequency range
  Wireless LAN: 2.412 GHz – 2.462 GHz (channels 1 – 11)
• RF transmission power
  Wireless LAN: 100 mW (peak transmission power)
• Power source
  5.0 V, 1.0 A*1
• Battery performance
  Operating time: 7 hours Approx. 3 months (when used 5 minutes a  day)*2
• Operating conditions :
  -20 °C – 50 °C (-4 °F – 122 °F) up to 90 % relative air humidity (non-condensing)
• Image sensor
  1.0 megapixel CMOS
• Minimum illuminance required
  IR-LED: 0 lx*3
  White LED: 1 lx
• Focal length
  Fixed 0.2 m (0.7 feet) – infinity
• Angular field of view (camera angle): 172°
• Motion detection method
  Pyroelectric infrared sensor (PIR sensor) and visual sensor
• PIR sensor detection range (when the surrounding temperature is approximately.
  25 °C (77 °F))
  Horizontal: 170°
  Vertical: 19.1°
  Detection range: 6 m (19 feet 8 inches)
• Visual sensor detection range
  Horizontal: 150°
  Vertical: 85°
• IP rating
  IP65*4
• Dimensions (height × width × depth) Approx. 98 mm ´ 71 mm ´ 94 mm(3 7/8 inches ´ 2 13/16 inches ´ 3 11/16 inches)*5
• Mass (weight)
  Approx. 490 g (1.08 lb)*5
  1. Only when charging.
  2. Battery performance changes depending on the surrounding temperature, frequency of use, and the actual usage environment. For more information, refer to the User’s Guide (page 20).
  3. The infrared LEDs that surround the camera lens will illuminate in low-light conditions.
  4. Water resistance is only assured if the camera is installed correctly according to the instructions in the Installation Guide, and appropriate water protection measures are taken.
  5. Including the wall mounting adaptor.

Limited Warranty (ONLY FOR U.S.A.)

Panasonic Products Limited Warranty

Limited Warranty Coverage (For USA Only)
If your product does not work properly because of a defect in materials or workmanship, Panasonic Corporation of North America (referred to as “the warrantor”) will, for the length of the period indicated on the chart below, which starts with the date of original purchase (“warranty period”), at its option either (a) repair your product with new or refurbished parts,(b) replace it with a new or a refurbished equivalent value product, or (c) refund your purchase price. The decision to repair, replace ,,  or refund will be made by the warrantor.

During the “Labor” warranty periodd,,d there will be no charge for labor. During the “Parts” warranty period, there will be no charge for parts. This Limited Warranty excludes both parts and labor for non-rechargeable batteries, antennas, and cosmetic parts (cabinet). This warranty only applies to products purchased and serviced in the United States.

This warranty is extended only to the original purchaser of a new product that was not sold “as is”.
Mail-In Service--Online Repair Request
Online Repair Request
To submit a new repair request and for quick repair status,, visit our website e 

When shipping the unit, carefully pack, include all supplied accessories listed in the Owner’s Manual, and send it prepaid, adequately insu,, well-packed well in a carton box. When shipping Lithium Ion batteries,, please visit our website as Panasonic is committed to providing the most up-to-date information. Include a letter detailing the complaint, a return address,, and provide a daytime phone number where you can be reached. A valid registered receipt is required under the Limited Warranty.

IF REPAIR IS NEEDED DURING THE WARRANTY PERIOD, THE PURCHASER WILL BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF OF PURCHASE INDICATING DATE OF PURCHASE, AMOUNT PAID,,  ID, AND PLACE OF PURCHASE. CUSTOMER WILL BE CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH PROOF OF PURCHASE.

Limited Warranty Limits and Exclusions

This warranty ONLY COVERS failures due to defects in materials or workmanship,  and DOES NOT COVER normal wear and tear or cosmetic damage. The warranty  ALSO DOES NOT COVER damages which occurred in shipment, or failures w ch e caused by products not supplied by the warrantor, or failures which result from accidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty  installation, set-up adjustments, misadjustment of consumer controls, improper maintenance, power line surge, lightning damage, modification, introduction of sand, humidity or liquids, commercial use such as hotel, office, restaurant, or other business or rental use of the product, or service by anyone other than a Factory Service Center or other Authorized Servicer, or damage that is attributable to acts of God.

THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER  “LIMITED WARRANTY COVERAGE”.

• THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT  OF ANY BREACH OF THIS WARRANTY.
• (As examples, this excludes damages for lost time, travel to and from the servicer,  loss of or damage to media or images, data,, or other memory or recorded content. 
• The items listed are not exclusive, but for illustration only.)
• ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY. Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the exclusions may not apply to you. This warranty gives you specific legal rights,, and you may also have other rights which vary from state to state. If a problem with this product develops during or after the warranty period, you may contact your dealer or Service Center. If the problem is not handled to your satisfaction, then write to:
  •   Consumer Affairs Department   Panasonic Corporation of North America   661 Independence Parkway Chesapeake, VA 23320

Troubleshooting the Panasonic Home Monitoring Outdoor Camera KX-HNC710

Here are some common issues and solutions for the Panasonic KX-HNC710:

• Motion Detection Issues: Ensure the camera is properly aligned and the motion detection feature is enabled. For persistent issues, check the camera's firmware for updates.
• Connection Problems: Verify that the camera is correctly connected to the Wi-Fi network. Check the router's settings to ensure it is broadcasting on a compatible channel.
• Image Quality Issues: Adjust the camera's position to reduce glare or obstructions. Ensure the camera lens is clean and free of debris.

For further assistance, Panasonic offers a comprehensive support system, including online resources and customer service contact options. The camera typically comes with a standard warranty, which covers defects in materials and workmanship for a specified period.

Pros and Cons of the Panasonic Home Monitoring Outdoor Camera KX-HNC710

Pros

• Weather Resistance: IP65 rating ensures durability against harsh weather conditions.
• Advanced Motion Detection: Combines PIR and visual sensors for reliable motion detection.
• Wide-Angle Lens: Offers a broad field of view for comprehensive surveillance.

Cons

• Battery Life: The battery lasts approximately 7 hours, requiring frequent recharging for continuous use.
• No Built-in Microphone: Lacks two-way audio capabilities, which might be a drawback for some users.

Overall, the Panasonic KX-HNC710 provides good value for its price, offering robust features and reliability. However, users seeking advanced audio features might consider alternatives.

Customer Reviews and Feedback

Customers generally praise the Panasonic KX-HNC710 for its durability and effective motion detection capabilities. Some users have noted that the battery life could be improved for continuous use. On average, the camera receives a 4-star rating, with users appreciating its ease of setup and clear video quality. Common complaints include the lack of built-in microphones and the need for frequent battery recharging. Despite these issues, the camera is recommended for its reliability and strong surveillance features.